SlideShare a Scribd company logo
1 of 19
Directives and Instructions
Notices
• written or an oral statement that contains the particulars of holding a meeting.
• A notice includes time, place, date and agenda of a meeting.
• should be sent by the proper authority in due time so that the members can
attend the meeting in time.
• Essential elements.
Signature
Proper time
Unconditional
Agenda
Conciseness
Proper persons
Enclosure
Reports.
• description of an event carried back to someone who was not present on the scene.
• organized statement of facts related to a particular subject prepared after an investigation is made
and presented to the interested persons.
Objectives of report.
To carry business information to the concerned quarters
To analyze the data for interpretation
To help planning by providing factual information
To help decision making by providing necessary information and evidence
To help to bring dynamism in the organization by supplying latest information
To find out the reason behind a problem
To present the findings of investigation or inquiry
To recommend specific action to solve a problem
Memos
• Memo is the short form of memorandum.
• shot piece of writing (short letter), generally used for internal communication
between executives and subordinates or between the officers of the same level
of an organization
Agenda
• things to be done.
• usually sent along with the notice of the meeting and is a list of the topics to be
discussed in a meeting.
1. Generally, agenda is sent along with the notice of the meeting.
2. It is written at the end but before or after the signature of the convener of the
meeting.
3. It is arranged according to the importance of the end.
4. Controversial topics should be written at the end.
5. The topics are determined by the secretary with consulting the higher authority or the
convener of the meeting.
6. It written in brief but explicit manner.
Proposals
• Document written for a specific reason either to get a job or a project.
• sent to the company or the client for giving a brief introduction about the services
and the professional features of the seller.
• document or written offer from the side of the seller to the buyer for getting a
project to be put into action in the future time.
There are three different types of Business Proposals that are:
1. Formally Solicited--
2. Informally Solicited-- output of oral conversation
3. Unsolicited eg:Market brouchers
Minutes
• official written statement of the motions and resolutions taken in a meeting.
• complete record of all discussions held among the members of the meeting
• accurate written record of meetings is essential not only for all those who
attended the meeting but also for those who were unable to attend
• Types of minutes.
1. Minutes of narration: summarise everything that took place
• Names of the participating members.
• Name of the proposer and supporter.
• Discussion summary. Resolutions.
• 2. Voting pattern etc.Minutes of resolution
means the written statement of the decisions that have been taken and approved
by the participating members of the meeting
• Only the main conclusions which are reached at the meeting are recorded in
minutes of resolution
Agreement
• Negotiated and usually legally enforceable understanding between
two or more parties.
• prepared for stating the major terms and conditions of any statement
or decision that has been agreed to for business purposes.
• outline the significant concepts in a clear and concise manner.
Documents
• to communicate, transact business and analyze its productivity.
• range from brief email messages to complex legal agreements
• Some documents are prepared by employees and business owners.
• some are drafted by professionals from outside of the company, such as
accountants and lawyers.
• Documents can be
1. Letters--used to communicate with individuals outside of the office
2. Reports--convey information in a format that is more formal and usually longer
than a letter.
• cover a variety of topics, such as safety compliance, sales figures, financial data,
feasibility studies and marketing plan
Press releases
• short, compelling news story written by a public relations professional
and sent to targeted members of the media.
• should contain all the essential information (who? what? where?
when? how? and most importantly why?) for the journalist to easily
produce his own story
Resume writing
• Important elements
1. An Engaging Summary
2. Proof of Expertise
3. Relevant Experience
4. Education Highlights
5. The Final Touch

More Related Content

What's hot

Ppt on busniess meeting minutes and agenda
Ppt on  busniess meeting minutes and agendaPpt on  busniess meeting minutes and agenda
Ppt on busniess meeting minutes and agendaSandip Kuril
 
Agenda and minutes of meeting
Agenda and minutes of meetingAgenda and minutes of meeting
Agenda and minutes of meetingPreeti Bhaskar
 
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....Rayees Ganaie
 
Methods of written communication
Methods of written communicationMethods of written communication
Methods of written communicationSiddhi Gawde
 
The business memos
The business memosThe business memos
The business memosImran Udas
 
Types of business reports
Types of business reportsTypes of business reports
Types of business reportsRahul Ahuja
 
Letter and its types (letter writing)
Letter and its types (letter writing)Letter and its types (letter writing)
Letter and its types (letter writing)SuhailAhmed95
 
Agenda and meeting minutes
Agenda and meeting minutesAgenda and meeting minutes
Agenda and meeting minutesMuhammad Mirza
 
B U S I N E S S L E T T E R
B U S I N E S S  L E T T E RB U S I N E S S  L E T T E R
B U S I N E S S L E T T E RKarthikaeya P
 
Employment Communication.pptx
Employment Communication.pptxEmployment Communication.pptx
Employment Communication.pptxNehaAgrawal744616
 
Business letter
Business letterBusiness letter
Business letterFauzia1112
 
How To Write a Business/Formal Letter
How To Write a Business/Formal LetterHow To Write a Business/Formal Letter
How To Write a Business/Formal LetterGenevieve Oh
 

What's hot (20)

The Memorandum
The MemorandumThe Memorandum
The Memorandum
 
10.the memorandum
10.the memorandum10.the memorandum
10.the memorandum
 
Ppt on busniess meeting minutes and agenda
Ppt on  busniess meeting minutes and agendaPpt on  busniess meeting minutes and agenda
Ppt on busniess meeting minutes and agenda
 
Agenda and minutes of meeting
Agenda and minutes of meetingAgenda and minutes of meeting
Agenda and minutes of meeting
 
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....Business correspondence ppt by  Rayees Ahmad Ganaie (Research Scholar at D.A....
Business correspondence ppt by Rayees Ahmad Ganaie (Research Scholar at D.A....
 
8 memo (34)
8 memo (34)8 memo (34)
8 memo (34)
 
Report & types
Report & typesReport & types
Report & types
 
Methods of written communication
Methods of written communicationMethods of written communication
Methods of written communication
 
The business memos
The business memosThe business memos
The business memos
 
Types of business reports
Types of business reportsTypes of business reports
Types of business reports
 
Letter and its types (letter writing)
Letter and its types (letter writing)Letter and its types (letter writing)
Letter and its types (letter writing)
 
Agenda and meeting minutes
Agenda and meeting minutesAgenda and meeting minutes
Agenda and meeting minutes
 
B U S I N E S S L E T T E R
B U S I N E S S  L E T T E RB U S I N E S S  L E T T E R
B U S I N E S S L E T T E R
 
Employment Communication.pptx
Employment Communication.pptxEmployment Communication.pptx
Employment Communication.pptx
 
Business letter
Business letterBusiness letter
Business letter
 
Types of business letters
Types of business lettersTypes of business letters
Types of business letters
 
Sales letter
Sales letterSales letter
Sales letter
 
Memo & Circular
Memo  & CircularMemo  & Circular
Memo & Circular
 
How To Write a Business/Formal Letter
How To Write a Business/Formal LetterHow To Write a Business/Formal Letter
How To Write a Business/Formal Letter
 
7. sales letters
7. sales letters7. sales letters
7. sales letters
 

Similar to directives and instructions

Office documents
Office documentsOffice documents
Office documentsDeep Gurung
 
Components of mice industry
Components of mice industryComponents of mice industry
Components of mice industryBhavana2016
 
Meeting Minutes and Agenda.pptx ۔۔12#$&)$
Meeting Minutes and Agenda.pptx ۔۔12#$&)$Meeting Minutes and Agenda.pptx ۔۔12#$&)$
Meeting Minutes and Agenda.pptx ۔۔12#$&)$khadimwazir72
 
UNIT-3 Business Communication notes for bba
UNIT-3 Business Communication notes for bbaUNIT-3 Business Communication notes for bba
UNIT-3 Business Communication notes for bbaSurbhiMahendru3
 
MANAGERIAL COMMUNICATION
MANAGERIAL COMMUNICATIONMANAGERIAL COMMUNICATION
MANAGERIAL COMMUNICATIONAnuj Umbre
 
Minutes and Narrative Report Writing
Minutes and Narrative Report WritingMinutes and Narrative Report Writing
Minutes and Narrative Report WritingMichaelBryanRayos1
 
Agenda _ Meeting Minutes.pptx
Agenda _ Meeting Minutes.pptxAgenda _ Meeting Minutes.pptx
Agenda _ Meeting Minutes.pptxAnkitSingh721718
 
AGENDA MINUTES OF MEETINGS (2).pptx
AGENDA MINUTES OF MEETINGS (2).pptxAGENDA MINUTES OF MEETINGS (2).pptx
AGENDA MINUTES OF MEETINGS (2).pptxViswaNathan549381
 
Office corresspondence
Office corresspondenceOffice corresspondence
Office corresspondenceKumar
 
Business Communication
Business CommunicationBusiness Communication
Business CommunicationAKSHAY R A
 
Unit- IV Meetings & Minute - Company Law
Unit- IV Meetings & Minute - Company LawUnit- IV Meetings & Minute - Company Law
Unit- IV Meetings & Minute - Company LawKarthikaViswanth
 
Meeting in business communication
Meeting in business communicationMeeting in business communication
Meeting in business communicationPrashantKumar1896
 
Writing Meeting Minutes
Writing Meeting MinutesWriting Meeting Minutes
Writing Meeting MinutesAsad Hameed
 
memo_agenda_and_minutes.pptx
memo_agenda_and_minutes.pptxmemo_agenda_and_minutes.pptx
memo_agenda_and_minutes.pptxBharaniEswariMM
 

Similar to directives and instructions (20)

Meeting minutes
Meeting minutesMeeting minutes
Meeting minutes
 
Office documents
Office documentsOffice documents
Office documents
 
Internal communication
Internal communicationInternal communication
Internal communication
 
Components of mice industry
Components of mice industryComponents of mice industry
Components of mice industry
 
Meeting Minutes and Agenda.pptx ۔۔12#$&)$
Meeting Minutes and Agenda.pptx ۔۔12#$&)$Meeting Minutes and Agenda.pptx ۔۔12#$&)$
Meeting Minutes and Agenda.pptx ۔۔12#$&)$
 
UNIT-3 Business Communication notes for bba
UNIT-3 Business Communication notes for bbaUNIT-3 Business Communication notes for bba
UNIT-3 Business Communication notes for bba
 
MANAGERIAL COMMUNICATION
MANAGERIAL COMMUNICATIONMANAGERIAL COMMUNICATION
MANAGERIAL COMMUNICATION
 
Minutes and Narrative Report Writing
Minutes and Narrative Report WritingMinutes and Narrative Report Writing
Minutes and Narrative Report Writing
 
Guernsey Minute Taking event, 28 June 2017
Guernsey Minute Taking event, 28 June 2017 Guernsey Minute Taking event, 28 June 2017
Guernsey Minute Taking event, 28 June 2017
 
BC Unit - 3
BC Unit - 3BC Unit - 3
BC Unit - 3
 
Agenda _ Meeting Minutes.pptx
Agenda _ Meeting Minutes.pptxAgenda _ Meeting Minutes.pptx
Agenda _ Meeting Minutes.pptx
 
AGENDA MINUTES OF MEETINGS (2).pptx
AGENDA MINUTES OF MEETINGS (2).pptxAGENDA MINUTES OF MEETINGS (2).pptx
AGENDA MINUTES OF MEETINGS (2).pptx
 
Office corresspondence
Office corresspondenceOffice corresspondence
Office corresspondence
 
UNIT 5.pptx
UNIT 5.pptxUNIT 5.pptx
UNIT 5.pptx
 
Business Communication
Business CommunicationBusiness Communication
Business Communication
 
ICSA Guernsey Conference 2017, 26 April
ICSA Guernsey Conference 2017, 26 April ICSA Guernsey Conference 2017, 26 April
ICSA Guernsey Conference 2017, 26 April
 
Unit- IV Meetings & Minute - Company Law
Unit- IV Meetings & Minute - Company LawUnit- IV Meetings & Minute - Company Law
Unit- IV Meetings & Minute - Company Law
 
Meeting in business communication
Meeting in business communicationMeeting in business communication
Meeting in business communication
 
Writing Meeting Minutes
Writing Meeting MinutesWriting Meeting Minutes
Writing Meeting Minutes
 
memo_agenda_and_minutes.pptx
memo_agenda_and_minutes.pptxmemo_agenda_and_minutes.pptx
memo_agenda_and_minutes.pptx
 

More from Joseph Sebastian

More from Joseph Sebastian (6)

reinventing IT at BP case analysis
reinventing IT at BP case analysisreinventing IT at BP case analysis
reinventing IT at BP case analysis
 
Ritz carlton
Ritz carltonRitz carlton
Ritz carlton
 
15 largest mn cs
15 largest mn cs15 largest mn cs
15 largest mn cs
 
Firewall and vpn
Firewall and vpnFirewall and vpn
Firewall and vpn
 
Service experience ppt
Service experience pptService experience ppt
Service experience ppt
 
Big data
Big dataBig data
Big data
 

Recently uploaded

Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 

Recently uploaded (20)

9953330565 Low Rate Call Girls In Rohini Delhi NCR
9953330565 Low Rate Call Girls In Rohini  Delhi NCR9953330565 Low Rate Call Girls In Rohini  Delhi NCR
9953330565 Low Rate Call Girls In Rohini Delhi NCR
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 

directives and instructions

  • 2. Notices • written or an oral statement that contains the particulars of holding a meeting. • A notice includes time, place, date and agenda of a meeting. • should be sent by the proper authority in due time so that the members can attend the meeting in time. • Essential elements. Signature Proper time Unconditional Agenda Conciseness Proper persons Enclosure
  • 3.
  • 4. Reports. • description of an event carried back to someone who was not present on the scene. • organized statement of facts related to a particular subject prepared after an investigation is made and presented to the interested persons. Objectives of report. To carry business information to the concerned quarters To analyze the data for interpretation To help planning by providing factual information To help decision making by providing necessary information and evidence To help to bring dynamism in the organization by supplying latest information To find out the reason behind a problem To present the findings of investigation or inquiry To recommend specific action to solve a problem
  • 5.
  • 6. Memos • Memo is the short form of memorandum. • shot piece of writing (short letter), generally used for internal communication between executives and subordinates or between the officers of the same level of an organization
  • 7. Agenda • things to be done. • usually sent along with the notice of the meeting and is a list of the topics to be discussed in a meeting. 1. Generally, agenda is sent along with the notice of the meeting. 2. It is written at the end but before or after the signature of the convener of the meeting. 3. It is arranged according to the importance of the end. 4. Controversial topics should be written at the end. 5. The topics are determined by the secretary with consulting the higher authority or the convener of the meeting. 6. It written in brief but explicit manner.
  • 8.
  • 9. Proposals • Document written for a specific reason either to get a job or a project. • sent to the company or the client for giving a brief introduction about the services and the professional features of the seller. • document or written offer from the side of the seller to the buyer for getting a project to be put into action in the future time. There are three different types of Business Proposals that are: 1. Formally Solicited-- 2. Informally Solicited-- output of oral conversation 3. Unsolicited eg:Market brouchers
  • 10.
  • 11. Minutes • official written statement of the motions and resolutions taken in a meeting. • complete record of all discussions held among the members of the meeting • accurate written record of meetings is essential not only for all those who attended the meeting but also for those who were unable to attend • Types of minutes. 1. Minutes of narration: summarise everything that took place • Names of the participating members. • Name of the proposer and supporter. • Discussion summary. Resolutions.
  • 12. • 2. Voting pattern etc.Minutes of resolution means the written statement of the decisions that have been taken and approved by the participating members of the meeting • Only the main conclusions which are reached at the meeting are recorded in minutes of resolution
  • 13.
  • 14. Agreement • Negotiated and usually legally enforceable understanding between two or more parties. • prepared for stating the major terms and conditions of any statement or decision that has been agreed to for business purposes. • outline the significant concepts in a clear and concise manner.
  • 15.
  • 16. Documents • to communicate, transact business and analyze its productivity. • range from brief email messages to complex legal agreements • Some documents are prepared by employees and business owners. • some are drafted by professionals from outside of the company, such as accountants and lawyers. • Documents can be 1. Letters--used to communicate with individuals outside of the office 2. Reports--convey information in a format that is more formal and usually longer than a letter. • cover a variety of topics, such as safety compliance, sales figures, financial data, feasibility studies and marketing plan
  • 17. Press releases • short, compelling news story written by a public relations professional and sent to targeted members of the media. • should contain all the essential information (who? what? where? when? how? and most importantly why?) for the journalist to easily produce his own story
  • 18.
  • 19. Resume writing • Important elements 1. An Engaging Summary 2. Proof of Expertise 3. Relevant Experience 4. Education Highlights 5. The Final Touch