Side by sides

2.  Call Review is an important part of
training as it highlights an agents
strengths and possible areas of
opportunity.
 It is non-punitive.
 It is meant to be used as a learning
tool to further empower you to be
successful in your position.
 After the call, we will discuss, in
detail any questions that you may
have.
 I will also show you a more
practical approach to maximizing
your sales calls.
 Since this is one-on-one training, it
is an excellent time to answer any
questions you may have! 

3. H Ve
Fun

4.  I will teach by example.
 This is a time to observe.
 This is a time to listen.
 This is a time to learn.

5.  Joy in your Voice
 Confidence
 Attentiveness
 Script adherence
 Courtesy
 Takeover
 SalesForce awareness

6.  Joy in your Voice
 Confidence
 Attentiveness
 Expediency
 Script adherence
 Script awareness
 Smoother takeovers
 SalesForce increased proficiency

7.  Joy in your Voice
 Confidence
 Attentiveness
 Enhanced expediency (Efficiency)
 Script adherence
 Script awareness
 Takeover proficiency
 SalesForce proficiency