This document discusses Bank Australia and its commitment to responsible and ethical banking. It notes that Bank Australia returns profits to customers through better rates and fees, and uses investments to create positive social and environmental change. It also outlines how Bank Australia responds to key issues customers care about like climate change and human rights, and explains its policies to not lend money to harmful industries while directing funds towards renewable energy and other ethical sectors.

1. 1
Talking to Australians about why it
matters where you bank

2. 2
We’re here to provide Australians
with a real banking alternative, a
responsible one.
Our profits are returned to customers
through better rates and fees, and our
investments are used to create
positive social and environmental
change.

3. 3
Responding to what our customers care about
51%
47%
37%
36%
35%
31%
ENCOURAGE
RENEWABLE
ENERGY
ACT ON CLIMATE
CHANGE
HUMANE
TREATMENT OF
REFUGEES
REDUCE FAMILY
VIOLENCE
CLOSE GAP WITH
INDIGENOUS
AUSTRALIANS
PROTECT
ENDANGERED
SPECIES
PERCENTAGEINTOP5ISSUES

4. 4
Building a responsible bank
Bank Australia
Conservation
Reserve
Action Plans –
Reconciliation,
Financial
Inclusion,
Disability
We Mean
Business
climate action –
Carbon Neutral
operations
Global Alliance
for Banking on
Values - UN
Global Compact
Bank Australia
Impact Fund-
$1m/year to
people and
planet
Commitment
not to lend to
the fossil fuel
sector
Commitment to
creating and
keeping jobs in
Australia

5. 5
2017/18
Groundwork

6. 6

7. 7
2018/19
Raising the bar

8. 8
Clean money is money that does good,
not harm, to people and the planet.
We never lend our customers’ money to:
We lend our customers’ money to:
Underpinned by our Responsible Banking Policy

9. 9
Start a conversation with Australians about why it
matters where they bank
Translating policy into campaign

10. TVC

15. 15
We’re seeing:
- Record customer growth
- Above industry standard click through rates
- Strong content engagement