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Q3 Is Coming:
Is Your Team Ready?
Welcome – the session will begin shortly!
Companies achieve only 33% of expected results
from their strategic plans.
The Gap between expectation and performance is
a failure of companies to execute strategy.
Markon Associates and the Economist Intelligence Unit
Q3 is Here!
• Stop Repeating Mistakes
• Leverage Best Practices
• Update Progress towards Annual Objectives
• Pivot for success in the second half of 2016
• How? The Debrief
Agenda
• Who we are
• Why Debrief?
• The STEALTH® Debrief
• Tips for your Debrief
• Q&A with an Ace
Atlanta, GA
• President of Afterburner
• USAF F-15 Mission Commander
• U.S. Presidential Escort Missions
• Air Force Academy Graduate
• M.S. Aerospace Science / MBA from UT
• Instructor Pilot of the Year at USAF Training HQ
• Embedded with Silicon Valley Tech Company in 2015
Thor
AFTERBURNER
WHO WE ARE
FLAWLESS EXECUTION CYCLE
PLAN BRIEF
EXECUTEDEBRIEF
WIN!
PLANNING BRIEFING EXECUTION DEBRIEFING
LEARNING
TIME
ACCELERATING EXPERIENCE
20-YEAR CLIENT AVERAGE
6.85
PLANNING
3.73
DEBRIEFING
5.01
BRIEFING
7.93
EXECUTING
WHY DEBRIEF?
• Stay ahead of the rate of change in the marketplace.
– “This is not about a company in transition – it’s about an entire industry in
transition. We’re going after our second act of innovation – a feat that is typically
elusive to tech companies.”
» CEO, Tech Industry
• Make it through the Great Shift change.
– “We have a top heavy organization in terms of talent. The new team members
have a lot of catching up to do and there isn’t much time.
» CEO, Finance Industry
• Become a more agile organization that learns and adapts from the past.
– “Success can hide 1,000 ills. Why did that product succeed? Why did that product
fail? We never truly answer those questions.”
» SVP, Tech Industry
11
10%
20%
30+%
DEBRIEFING
Tannenbaum & Cerasoli. “Do Team and Individual Debriefs Enhance Performance? A Meta-Analysis.” Group for Organizational
Effectiveness, Human Factors Vol. 55, No. 1, February 2013
Unstructured
Debriefing 22%
Structured
Debriefing 38%
Facilitated Debrief
+27%
The Numbers – without a Debrief
• 33% of Strategic Objectives are achieved market-wide
• Your company achieves 60% success rate
• You don’t Debrief, but you do learn from the school of
hard knocks, so you improve by 5% each time
• After 3 iterations, your team has a 66% chance of
success
The Numbers – with a Debrief
• Your company achieves 60% success rate
• You do Debrief, and you use the Structured
Debrief format (38% improvement each time)
• After 3 iterations, your team has a 86% chance
of success
Case Study 2
Mission: Increase YOY monthly Sales by 10%
• Result: only 8% YOY monthly sales increase
• Root Cause: Weak merchandise demos and few
client references
• Lesson Learned: Create merchandise demo
video and share three key client references with
entire sales team
Next month:
15% YOY monthly sales increase
Case Study 3
Mission: Win the Super Bowl!
Result: 4-4 mid-season
• Root Cause: Lack of Debrief Culture
• Lesson Learned: Conduct Structured
Debriefs after each play, between
quarters and after games
Next month: Giants win the Super Bowl
Set the Time and Place
Execution vs. Objectives
Tone
STEALTH® DEBRIEF
Analyze Execution
Lessons Learned
High Note
Transfer Lessons Learned
Q2 Debrief
• Set the time and place
– Determine who needs to attend
– Plan for two hours, one hour if facilitated
– Can be remotely dispersed
– Assign pre-reads
– Determine Debrief Focus Points (max 3 per hour)
Q2 Debrief
• Set the Tone
– Start with self-critique
– Request additional critiques
• Then wait
Q2 Debrief
• Re-State the Mission Objective
– Don’t have one? Lesson Learned #1: Always
have a Mission Objective
Q2 Debrief
• Analyze Execution
– Identify root cause for your Debrief Focus
Points
– Identify recurring root causes
Q2 Debrief
• Lesson Learned
– Identify specific actions to avoid repeating
mistakes and address root causes
– Not “communicate better” or “be organized”
– What specifically will we do differently in the
second half of Q3?
Q2 Debrief
• Transfer Lessons Learned
– Share with other teams or individuals within
your functional group
– Share with Leadership
– Create Standard Operating Procedures
Q2 Debrief
• High Note
– What went well in Q2?
– How is our progress towards our strategic
goals?
– How will Lessons Learned ensure future
success?
Three Tips for Your First Debrief
• #1 Lesson Learned: Start with Why. Continue with Why.
End with Why.
– “I never understood why this Mission was so important.”
• #2 Lesson Learned: Start with a clear Plan.
– “We didn’t start with a clear plan, so you can’t hold me
accountable!”
• Debrief a Win first
Q&A with an Ace
• Hari Ramakrishnan
– Chief of Staff to CEO at
$26bn tech company
– Supported 50+ FLEX
Missions across three
continents and 20,000
employees
What Next?
• Debrief
• Use a structured Debrief
• Use a 3rd party facilitator
• Create the Debrief culture to create a learning
culture
Joel “Thor” Neeb
thor@afterburner.com
Afterburner.com
@AfterburnerInc
#FlawlessExecution

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Q3 Is Coming: Is Your Team Ready

  • 1. Q3 Is Coming: Is Your Team Ready? Welcome – the session will begin shortly!
  • 2. Companies achieve only 33% of expected results from their strategic plans. The Gap between expectation and performance is a failure of companies to execute strategy. Markon Associates and the Economist Intelligence Unit
  • 3. Q3 is Here! • Stop Repeating Mistakes • Leverage Best Practices • Update Progress towards Annual Objectives • Pivot for success in the second half of 2016 • How? The Debrief
  • 4. Agenda • Who we are • Why Debrief? • The STEALTH® Debrief • Tips for your Debrief • Q&A with an Ace
  • 5. Atlanta, GA • President of Afterburner • USAF F-15 Mission Commander • U.S. Presidential Escort Missions • Air Force Academy Graduate • M.S. Aerospace Science / MBA from UT • Instructor Pilot of the Year at USAF Training HQ • Embedded with Silicon Valley Tech Company in 2015 Thor
  • 7.
  • 8. FLAWLESS EXECUTION CYCLE PLAN BRIEF EXECUTEDEBRIEF WIN!
  • 9. PLANNING BRIEFING EXECUTION DEBRIEFING LEARNING TIME ACCELERATING EXPERIENCE
  • 11. WHY DEBRIEF? • Stay ahead of the rate of change in the marketplace. – “This is not about a company in transition – it’s about an entire industry in transition. We’re going after our second act of innovation – a feat that is typically elusive to tech companies.” » CEO, Tech Industry • Make it through the Great Shift change. – “We have a top heavy organization in terms of talent. The new team members have a lot of catching up to do and there isn’t much time. » CEO, Finance Industry • Become a more agile organization that learns and adapts from the past. – “Success can hide 1,000 ills. Why did that product succeed? Why did that product fail? We never truly answer those questions.” » SVP, Tech Industry 11
  • 12. 10% 20% 30+% DEBRIEFING Tannenbaum & Cerasoli. “Do Team and Individual Debriefs Enhance Performance? A Meta-Analysis.” Group for Organizational Effectiveness, Human Factors Vol. 55, No. 1, February 2013 Unstructured Debriefing 22% Structured Debriefing 38% Facilitated Debrief +27%
  • 13. The Numbers – without a Debrief • 33% of Strategic Objectives are achieved market-wide • Your company achieves 60% success rate • You don’t Debrief, but you do learn from the school of hard knocks, so you improve by 5% each time • After 3 iterations, your team has a 66% chance of success
  • 14. The Numbers – with a Debrief • Your company achieves 60% success rate • You do Debrief, and you use the Structured Debrief format (38% improvement each time) • After 3 iterations, your team has a 86% chance of success
  • 15. Case Study 2 Mission: Increase YOY monthly Sales by 10% • Result: only 8% YOY monthly sales increase • Root Cause: Weak merchandise demos and few client references • Lesson Learned: Create merchandise demo video and share three key client references with entire sales team Next month: 15% YOY monthly sales increase
  • 16. Case Study 3 Mission: Win the Super Bowl! Result: 4-4 mid-season • Root Cause: Lack of Debrief Culture • Lesson Learned: Conduct Structured Debriefs after each play, between quarters and after games Next month: Giants win the Super Bowl
  • 17. Set the Time and Place Execution vs. Objectives Tone STEALTH® DEBRIEF Analyze Execution Lessons Learned High Note Transfer Lessons Learned
  • 18. Q2 Debrief • Set the time and place – Determine who needs to attend – Plan for two hours, one hour if facilitated – Can be remotely dispersed – Assign pre-reads – Determine Debrief Focus Points (max 3 per hour)
  • 19. Q2 Debrief • Set the Tone – Start with self-critique – Request additional critiques • Then wait
  • 20. Q2 Debrief • Re-State the Mission Objective – Don’t have one? Lesson Learned #1: Always have a Mission Objective
  • 21. Q2 Debrief • Analyze Execution – Identify root cause for your Debrief Focus Points – Identify recurring root causes
  • 22. Q2 Debrief • Lesson Learned – Identify specific actions to avoid repeating mistakes and address root causes – Not “communicate better” or “be organized” – What specifically will we do differently in the second half of Q3?
  • 23. Q2 Debrief • Transfer Lessons Learned – Share with other teams or individuals within your functional group – Share with Leadership – Create Standard Operating Procedures
  • 24. Q2 Debrief • High Note – What went well in Q2? – How is our progress towards our strategic goals? – How will Lessons Learned ensure future success?
  • 25. Three Tips for Your First Debrief • #1 Lesson Learned: Start with Why. Continue with Why. End with Why. – “I never understood why this Mission was so important.” • #2 Lesson Learned: Start with a clear Plan. – “We didn’t start with a clear plan, so you can’t hold me accountable!” • Debrief a Win first
  • 26. Q&A with an Ace • Hari Ramakrishnan – Chief of Staff to CEO at $26bn tech company – Supported 50+ FLEX Missions across three continents and 20,000 employees
  • 27. What Next? • Debrief • Use a structured Debrief • Use a 3rd party facilitator • Create the Debrief culture to create a learning culture