A walk through on the services that NES offer to Clients and Candidates who are considering either hiring overseas talent, or making their next international career move personally.

1. WWW.NESGLOBALTALENT.COM
ASSIGNMENT
SUPPORT

2. NES Global Talent is proud to
support over 10,000 candidates
globally, helping them to find a role
to suit their career goals – whether
it be on a permanent or contract
basis, we can support you in your
job search.
With over 45 offices across the world we
place candidates on some of the world's
most exciting engineering projects -
across the Oil and Gas, Power,
Construction and Infrastructure, Life
Sciences, Manufacturing and IT sectors
worldwide.
ASSIGNMENT
SUPPORT I just wanted to take a few
moments to thank everybody who
has been involved with me to date.
I can honestly tell you that the
professionalism and personal care
from all has been astounding. I
have never experienced this
previously.
NES is clearly head and
shoulder above the rest.
Best and fondest regards,
Brent
“
“

3. Our service goes beyond traditional
recruitment; we realise that
relocating for a role can be
daunting so we guarantee to
support our candidates throughout
this mobilisation process, during
their assignment and beyond.
This means that we handle every logistical
hurdle necessary to ensure you and your
family has the support you need,
regardless of where in the world you are.
This is made possible through NES Global
Talent’s physical office locations which
are staffed by local consultants.
Our approach ensures that we operate in
the same time zone, communicate in the
local language and develop a true
understanding of local culture and
practices.
We currently manage a total of 12,000
separate mobilisations annually, providing
peace of mind that you are in safe hands.
GLOBAL REACH//
LOCAL SUPPORT

4. WWW.NESGLOBALTALENT.COM
ACCOMMODATION
SERVICES

5. Organising accommodation can be
one of the biggest challenges when
moving abroad.
Whether you are about to start a new
assignment or are moving for a permanent
role, issues with accommodation can
cause unhappiness, unreliability and in turn
damage your productivity.
Which is why we offer to find short term
accommodation for candidates when they
arrive at their new destination. We have
agreements in place with hotels and
landlords at all of our projects and client
sites around the world so we negotiate the
best deals available.
We also support you in your search for
long term accommodation, taking you to
view properties and arranging cost
effective leases with local landlords. We
know that not every candidate requires the
same type of accommodation. Whether
you’re moving alone or with your family, we
will establish your requirements and find an
accommodation solution to match.
ACCOMMODATION
SERVICES

6. Our client’s challenge
The client was seeking the support of a
company with proven experience of looking
after contractors in the country and dealing
with local partners to offer all necessary
services.
Our solution
We took on a two year lease for a block of
apartments on behalf of our client. Using
our mobilisation and repatriation solution,
we shipped many of the candidates’
personal belongings including furniture,
luggage, and in one instance, a pet dog to
their new home.
Additionally we also hired security and
maintenance personnel as well as a maid
to service the accommodation. We also
provided full furnishing, internet access
and home comforts such as satellite
television and phone lines.
The outcome
Our client was safe in the knowledge that
the contractors had the practical support to
get themselves set up in country and be
able to go to work in their new location in
no time at all.
CASE STUDY//
ACCOMMODATION SERVICES

7. WWW.NESGLOBALTALENT.COM
COMPLIANCE
SERVICES

8. Whether in your home country or overseas
– we have a number of insurance
programmes in place to support
contractors, including employers’ liability,
workers compensation, general liability
and third party liability programmes to
cover for things like injury, death, damage
to property and injury to other individuals.
In the UK, we have a programme in place to help
our contractors purchase essential business
insurances through a Professional Liability Plan
(PLP), easily and at a competitive price.
Please discuss with your local consultant to find
out what insurances will be applicable for your
assignment.
COMPLIANCE//
INSURANCES

9. When you have found a new job
overseas, often the last thing on
your mind are your tax
implications.
We support our contractors by making
professional financial information readily
available wherever in the world they are.
Whether they are in Angola, Papua New
Guinea or Norway, we know how to stay
compliant and tax efficient.
As part of our strategy to deliver added
value, we have teamed up with our global
financial advisor, Deloitte.
They provide free access to a new
business information on a range of tax and
business issues through detailed reports
for 50 countries and synopsis reports for a
further 100 countries.
Their business guides and snapshots also
look at current issues and trends on tax
legislative, regulatory and judicial
developments.
COMPLIANCE//
TAX REQUIREMENTS

10. NES Global Talent has partnered with
leading employment tax specialists –
John Hill & Associates who offer our
contractors an initial tax consultation to
help demystify tax requirements.
This initial tax consultation is completely free
and is designed to help you clarify any issues
you might have or to ask any tax related
questions, you may have around…
• Employment taxes & PAYE/NIC investigations
• IR35 and MSC legislation
• Tax dispute resolution & management of
HMRC enquiries
• Income tax & capital gains tax mitigation
COMPLIANCE//
UK TAX ADVICE
TO ARRANGE AN APPOINTMENT CALL
01704-870-148 OR EMAIL
enquiries@johnhillassociates.co.uk

11. WWW.NESGLOBALTALENT.COM
HEALTH
MATTERS

12. A new job should offer huge
opportunity and minimal risk.
The health of our candidates is of
paramount importance to us and we take
great pride in placing the welfare of our
talented professionals at the heart of
everything we do.
We have industry leading medical
insurances and evacuation assistance
measures in place - giving you peace of
mind when you're on assignment overseas.
NES Examples
• In November 2013 a contractor with NES Global
Talent was evacuated from Iraq at a cost of
£37,247 which was paid by our policy. This was
not pre-authorised. Many competitors would
have only paid 50% of the cost.
• Early in 2014 an NES Global Talent Contractor
was evacuated from China to Hong Kong to
receive vital treatment but very sadly passed
away some weeks later. During this sad time his
daughter was flown out to join him and stayed in
HK for 2 weeks. All the travel and hotel costs
were paid by our insurer.
HEALTH
MATTERS

13. Our candidate’s challenge
Our contractor, a Malaysian national,
suffered a detached retina as a result of a
non-work related accident while on
assignment in Nigeria.
He required urgent assistance if he was to
regain his vision.
Our solution
With the support of our global medical
partners, we flew our contractor to London,
the nearest medical center of excellence,
on a doctor-escorted plane, where he was
able to attend a specialist eye hospital.
We also arranged for our contractor’s wife
and immediate family to fly out from
Malaysia to London to be with him
while he was having his operation and
was recovering.
The outcome
With his family around him, our contractor
underwent an operation to reattach his
retina and made a full recovery in London,
completely regaining his vision.
CASE STUDY//
HEALTH MATTERS

14. WWW.NESGLOBALTALENT.COM
IN-COUNTRY
ORIENTATION

15. Travelling to a new assignment in an
unfamiliar country can be a daunting
process, but with offices in 45
countries our recruitment consultants
are on hand to give candidates all the
help they need.
We help candidates settle in to new locations,
offering support services such as pre-mobilisation
information, meeting them at the airport on arrival
and helping with the local language. In areas of risk
we work with our global network of approved
partners to provide all the information and support
needed to ensure contractors keep safe during
their time in country. Where necessary, we
transport people in armoured vehicles and provide
familiarisation tours to enhance the security profile.
IN-COUNTRY
ORIENTATION

16. We can assist with navigating through
the many personal administrative tasks
required of an expatriate abroad.
Just some of the ways in which we support
our contractors with this service include
arranging social security registrations, local
driving licences, mortgage assistance,
local IT support, language translation or
finding work for a spouse.
We will also ensure that candidates are
comfortable in their new location by
providing all the home comforts they’re
used to. This includes help decorating a
new property, registering with local sports
and leisure facilities, securing home
delivered shopping services and even
sending flowers back home.
Our in country orientation services are
designed to ensure that candidates are
ready and happy to start work on the
agreed date.
IN-COUNTRY
ORIENTATION

17. Our candidate’s challenge
Our candidate, an American national, had
been offered a long term contract vacancy
working in Lagos, Nigeria. However, he
was uncertain about the location,
expressing concern about relocating with
his family to such an unfamiliar area.
Our solution
Prior to accepting the job and being
mobilised, one of our Nigerian consultants
was in touch with the candidate to discuss
the benefits and drawbacks to life in Nigeria.
He also agreed to help our candidate secure
places at the local international school for
his children and sent information on the best
areas to live in.
The outcome
After lengthy discussions and advice about
the area and potential lifestyle change, our
candidate decided to accept the position
and relocate with his family to Lagos.
As well as arranging full mobilisation, we
were there to meet him and his family at
the airport, transporting them to their new
accommodation. When they were ready,
we also provided a guided tour of the local
area including the children’s new school,
local amenities and potential areas for long
term accommodation.
CASE STUDY//
IN-COUNTRY ORIENTATION

18. WWW.NESGLOBALTALENT.COM
MOBILISATION AND
REPATRIATION

19. To date, we have mobilised over 69
different nationalities across 73
different countries. A total of 12,000
separate mobilisations annually.
Our comprehensive mobilisation service
provides candidates with all the relevant
transport, paperwork and accommodation
information needed to ensure a smooth
transition to a new working location.
How we support you:
We are here to advise you on what you
need to do prior to mobilisation, and we
can share our knowledge of other
geographies and different cultures, in order
to make the transition into your new
location a seamless one.
We’ll also help you to manage any difficult
situations when you arrive in a new
country, so that you feel confident and
happy to start work, on the agreed date.
MOBILISATION AND
REPATRIATION

20. Our candidate’s challenge
After living and working in Indonesia for 20
years and recently getting married and
having two young children, our candidate
was looking to return home to the UK. He
was looking for a suitable role which
matched both his skillset and the needs of
his family, making sure the position was
located near to appropriate schooling for
his children.
Our solution
Our candidate worked exclusively with us
to find a permanent staffing role. We found
him several suitable jobs in various
locations that matched his needs, including
Greater London and Aberdeen.
We also offered him and his family a full
repatriation service including securing him
and his wife the documents they required
to return to the UK. We secured passports
for his two young children, booked flights
and once he had decided upon Aberdeen
as a location, we arranged a short term
accommodation lease and suggested the
best local schools and nurseries.
The outcome
Our candidate made a stress free and
efficient transfer back to the UK with his
family and is now working as a General
Manager Operations in Aberdeen.
CASE STUDY//
MOBILISATION AND REPATRIATION

21. WWW.NESGLOBALTALENT.COM
PAYROLL
SERVICES

22. Better service... guaranteed
We have the best systems, staff and
record of any payrolling team in our
industry and as testament to this have
recently been reaccredited by the
prestigious Payroll Quality
Partnership. We are so confident in
our team that we have even
introduced service guarantees to give
you peace of mind when you’re
working with NES Global Talent.
PAYROLL
SERVICES

23. Payroll guarantee for contractors
We all do our best to avoid them, but mistakes
are can sometimes happen and we know how
inconvenient this is if it happens with your pay.
Through our payroll guarantee, you will be paid
correctly – first time, every time.
It covers you for:
- Late payments
- Incorrect amounts
- Incorrect currencies
If we make a mistake with your pay, you’ll receive
100 USD compensation per day, (1) (or the
equivalent in your currency) – from the day after
you have formally notified us by submitting an
online ‘Payroll Guarantee Form’ until the day it is
rectified by us.
All you need to do is:
• Make sure you submit your timesheets
in on time
• Retain confirmation your sent fax/email
submission
• Send your timesheets to the right fax
number or email address(2)
If you think that you are entitled to make a
claim, fill out our payroll guarantee form.
PAYROLL
SERVICES
(1) Subject to the Payroll Guarantee Offer Terms and Conditions (2)
The correct fax numbers and email address is included in your
Payroll Pack.

24. WWW.NESGLOBALTALENT.COM
SAFETY AND
SECURITY

25. International engineering and technical
jobs can be based in challenging
environments, which can cause a degree
of stress and worry for our contractors
and their families.
The safety of our contractors is paramount, which
is why we aim to provide the best you can get in
safety and support. We go beyond just simple
recruitment.
24 hours - 365 days a year
We have a partnership with Control Risks. A
leading, independent global risk consultancy with
a network of government, police, NGO's,
banking, media and law specialists across all
continents. Through Control Risks, we offer all
our candidates a helpline that is activated 24
hours a day, 365 days a year.
You can call them for:
- Travel advice
- Pre-mobilisation advice
- Any security concerns you may have
- Advice on “areas to avoid”
This service is multilingual and in the event that an
incident occurs, we have access to real-time
information and world class response teams who
can rapidly remove you from dangerous situations.
Helpline Number: +44 (0)20 7939 8674
We also work with City Brief, an online security
information portal, providing independent
analyses of the latest political, security and travel
developments in over 300 cities worldwide.
SAFETY AND
SECURITY

26. Partners on the ground
Sometimes things don’t go to plan. But
with more than 45 offices in 28 countries,
we are never far from the contractors that
we represent. In cases of emergency we
are there and have partners on the ground
to assist with sorting out any crises.
To ensure we fully understand the
requirements and implications of all the
areas our candidates work in, we attend
the same training as them, partaking in
hostile environmental awareness training
and crisis management scenarios.
SAFETY AND
SECURITY

27. Our contractor’s challenge
We had several contractors working on a
Libyan project, however, during the course
of their assignment a widespread protest
against the national government broke out.
Soon the protests became violent, putting
contractors and their families in potential
danger.
Our solution
Such was our knowledge of the developing
situation that we put together an individual
security plan for each of our contractors
and their families.
We assessed the situation, kept the
contractors fully informed via text, email
and phone calls and were in continuous
contact with our local security partners.
The outcome
We recognised that events were
deteriorating rapidly and through prompt
action we evacuated all of our contractors
and their families from the country. This
was completed a full 24 hours before
Western governments issued evacuation
notices that initiated panicked scenes,
ensuring our contractors were safely
evacuated before the rush.
CASE STUDY//
SAFETYAND SECURITY

28. WWW.NESGLOBALTALENT.COM
TRAVEL
SERVICES

29. Recruiting and mobilising
individuals and teams across the
world requires planning and
organisation. Whether travelling
between projects, countries, or
transiting offshore, our travel
services team are on hand to deal
with all your travel requirements.
We’re experienced at arranging even the most
complicated journeys. As well as booking flights,
we also arrange any local transportation that you
require, from hiring cars, booking train tickets and
organising taxis on your behalf.
Our team will guarantee to arrange the travel
needed to get you to your new destination on
time and within budget.
How we support you:
We keep in touch with our candidates throughout
the recruitment process, ensuring they’re fully
aware of what flights you need to catch, what
they need to bring, and what the arrangements
are for local transportation.
With our dedicated in-house support team we cut
out the middle man and get the best deals on
transport and accommodation. We take over all
the hassle of logistics and manage the entire
process ourselves.
Our experienced team will have candidates
where they need to be, in good time, to start their
new role fully focused on the job at hand.
TRAVEL
SERVICES

30. Our client’s challenge
Our client, a global oil company, had completed
an offshore project in Angola and needed to
repatriate the project staff back to the UK.
However, the flight that many of the contractors
were scheduled on had been cancelled, leaving
them stranded with no travel arrangements and no
accommodation. The contractors were anxious to
return home so we stepped in to help.
Our solution
Our specialist travel team in the UK took on the
challenge of making alternative arrangements on
behalf of the contractors.
Once we had the contractors on mainland Angola,
we sourced and booked a good quality local hotel
where they could stay and relax while we arranged
their repatriation. During this time, our travel team
contacted several airlines and were able to secure
enough spaces on upcoming flights back to the UK
to be able to transport all staff.
The outcome
Following their night in the hotel, all contractors
were able to return back to the UK the next day,
suffering a delay of less than 24 hours, a result
which wouldn't have been possible if we hadn't
taken up the challenge.
CASE STUDY//
TRAVEL SERVICES

31. WWW.NESGLOBALTALENT.COM
VISA AND
WORK PERMITS

32. Finding jobs abroad can be an
exciting prospect: new challenges,
new possibilities and new
opportunities to accelerate your
career.
For well-qualified engineers, it’s likely –
especially if you’re seeking oil and gas
jobs overseas – that you’ll discover great
opportunities to match your skill set, but
then you’ll need to obtain the correct
work permit or visa before you can start
working legally.
With offices throughout the globe, our
specialist visa team can help to mobilise
our candidates anywhere in the world.
Whether you are a British national seeking oil
and gas jobs in Saudi Arabia, a French
national seeking subsea engineering jobs in
Nigeria or a Filipino national looking for
offshore engineering work in the Middle East,
our team can help with all the paperwork,
making the process of applying for and
obtaining visas run smoothly for you.
We have strong working relationships with
foreign embassies around the world, giving
us the contacts, resources and know-how
to guarantee you will be ready to work
wherever and whenever you are needed.
VISA AND
WORK PERMITS

33. Mobilisation and Repatriation
Our comprehensive mobilisation service provides
candidates with all the relevant transport,
paperwork and accommodation information
needed to ensure a smooth transition to a new
working location.
Visas and Work Permits
Our expert teams are here to help with the
paperwork and make the process as smooth as
possible.
Health Matters
We have industry leading medical insurances
and evacuation processes in place.
Payroll Services
Through our payroll guarantee we guarantee to
pay our candidates correctly first time, every time.
MOBILISATION
SUPPORT

34. Accommodation services
We have agreements in place with hotels and
landlords at all of our projects sites and can
negotiate the best deals available.
Compliance services
We have a number of insurance programmes in
place to support you, covering things like injury (to
yourself or others), death and damage to property.
Safety and Security
We have a partnership with Control Risks and
offer our candidates a 24/7 helpline.
In-country Orientation
Our recruitment consultants are on hand with local
knowledge to help candidates become
accustomed to their new surroundings.
Travel Services
From arranging flights to booking taxi transfers,
our team on are hand to handle all travel needs.
MOBILISATION
SUPPORT