1. Personal Details
Name William Joseph Freeman
Address 68 Carramar Drive
Lilli Pilli NSW 2536
Telephone Home: 04 007 09 095
Drivers License Class C and own transport
Qualifications *Dip Remedial/Sports Therapies
*Certificate IV Massage Therapies
*Certificate IV in Management (The
spirit of success)
*Certificate III Transport & Distribution
( Warehousing & Storage)
*Dangerous goods Certificate
*Statement of Attainment Management
systems auditing
*Qantas College:
*Statement of completion Occupational
Health & Safety
*Generating sustained growth in business
results
*Motivating people to perform
*Completed customer care facilitator
training
*Alcohol & other drugs management
course
*Hearing Conservation
*Office Ergonomics
*Held Airside Drivers CAT 2 licence
* Held fork lift license
* Held LO Order picker Forklift Truck
*Held Crane Drivers Ticket C21
*Held (ASIC) Federal Aviation Security
clearance

2. Employment History
January 2009 – Currently Kyoku Clinic - Remedial Sports Massage and
Rehabilitation Therapies
Owner Operator .
• Working with individual clients with a variety
of injuries from the average person with a strained
back, shoulder ect to the professional athelete
with specific sport injuries .
• Customer service is of utmost importance as the
individual client is the basis of any business
structure .
• A passion for working and helping people is very
important ,otherwise if it becomes just another job
its hardly worth doing .
December 2006- June 2010 Department of Human Services ( Juvenile Justice )
Reiby Juvenile Justice Centre.
Youth Worker
Duties :
• On a daily basis interact with Male juvenile
offenders upto the age of 16 years .
• Case management ,case conferencing interacting
with all legal medical and personal matters specific
to the individuals assigned to my case files.
• Interacting within the PODS (units) on a daily basis
with 15 offenders within the unit
• At times confronting individuals regarding their
behaviour intervening with sufficient physical force
necessary to control the specific situation .
• Walking the walk and talking the talk reinforcing
that there are consequences in everything we do in
life .
• Showing respect when none is returned trying to
inform by actions that not all adults are out to get
them. and that maybe there is a need to change their
situation for the better .
• As a youth worker I would not know if an action of
words spoken made a difference my job was to try.

3. July 1998 - May2006 Qantas Airlines Australia
Engineering, Maintenance – Logistics Supervisor
Duties:
*Manage & regularly review the day-to-day
activities of Supply operations, including checking
backlogs, focusing on improvement strategies
*Manage the day-to-day activities of 110 staff,
including supervision performance review,
occupational health & safety, self audits and return
to work strategies
*Manage the day-to-day operational requirements
for client stocks
*Manage the day-to-day operational of complying
with CASA, FAA, UK, CAA, SGS & other
regulatory bodies as required
*Provide Sydney Supply staff with strong and
innovative day-to-day leadership, encouraging
quality teamwork, productivity improvements,
safety, enjoyment and pride in work performance
*Comply with corporate and
divisional/departmental service standards
*Comply with corporate Occupational Health &
Safety responsibilities standard
Special Skills
* Strong organizational and time-management skills
with the ability to meet deadlines
*A proven commitment to excellent customer
service
*Excellent inter-personal and communication skills
(both verbal & written) with the ability to lead and
motivate a team
*Working knowledge of company policies and
procedures, including EEO, Recruitment &
selection, and O H & S

4. Feb 1995- June 1998 South Coast Credit Services
Credit Manager
Duties:
*To assume responsibility for the timely collection
of monies outstanding for my major client, Integral
Energy. Negotiation in person by telephone and
court appearance
*Communication with solicitors, accountants and
insurance companies was the major function
associated with this position
1993-Feb 1995 Southern Copper
Port Kembla. Production Operator
Duties:Fork lift / Crane Driver as well as
production function that produced grade quality
Copper .
1990.1993 Commercial Recovery Management Pty Ltd
NSW Office Manager
Duties:
*Brief overview of the daily duties necessary to
oversee a successful Collection Department
*Accountable for the ledger value $90M
*Employment and subsequent training of new and
existing employees, conduct in-house seminars in
the collection are for all staff, approved of all legal
action
*Liaison with various Australian Guarantee
Corporation Department Heads and branches, re:
specific collection criteria

5. Aug 1987- Sept 1990 the Electrolytic Refining and Smelting Company of Australia
Limited (E R & S)
Southern Copper LTD
Leading-hand Trainer
Duties:
*Extensive experience in the operation of a water
treatment plant, as well as a sludge-filter complex
*Dismantling and reassembling of various types of
water pumps as well as filtration systems
*Daily organization of employees and materials
necessary to produce high quality copper with
minimal delay
*Communicate interactively with other employees,
clearly and effectively expressing ideas
Customer Credit 1980-1987 Corporation Limited
Credit Manager
Duties:
* Customer Service / Marketing when applicable
*Manage the collection department
*Represent the company in court on all relevant
legal matters
*Attend CPS & District court re: examinations and
objections

6. Aug 1987- Sept 1990 the Electrolytic Refining and Smelting Company of Australia
Limited (E R & S)
Southern Copper LTD
Leading-hand Trainer
Duties:
*Extensive experience in the operation of a water
treatment plant, as well as a sludge-filter complex
*Dismantling and reassembling of various types of
water pumps as well as filtration systems
*Daily organization of employees and materials
necessary to produce high quality copper with
minimal delay
*Communicate interactively with other employees,
clearly and effectively expressing ideas
Customer Credit 1980-1987 Corporation Limited
Credit Manager
Duties:
* Customer Service / Marketing when applicable
*Manage the collection department
*Represent the company in court on all relevant
legal matters
*Attend CPS & District court re: examinations and
objections