1. ADELE BARRERA
1809 S. 61ST Avenue, Cicero, Illinois 60804
adelebarrera@att.net Cell: (708) 441-7415
CAREER SUMMARY
Self motivated Administrative professional with excellent multitasking abilities in customer service and secretarial skills.
Organized team player with positive attitude in completing work within deadlines. Computer skills include Microsoft
Word, Basic Excel. Proficient in data entry and transcription. Composes routine office correspondence, memos, and
letters.
PROFESSIONAL EXPERIENCE
LOYOLA UNIVERSITY MEDICAL CENTER, Maywood, IL 1987–10/15/15 (retired)
A $1.5B Health System with 831 bed Hospital, Medical School and Medical Center.
Clerk 1, Patient Financial Services, March 2010 – 10/15/15, Responsible for processing the Medicare Bad Debt Report
& processing all Subpoenas & /Attorney requests. Provides bankruptcy documentation in EPIC for higher level review.
Also provides coverage for the Patient Financial Services Reception desk.
 Completes the Medicare Bad Debt Report by providing the required documentation for each patient listed on the
report appropriately.
 Provides the patient itemized bills for all Subpoenas & Attorney request in a timely manner.
 Documents Epic hospitalbilling of all itemized bills sent out to Attorneys.
 Enters Bankruptcy notices in EPIC.
 Provides coverage for Customer Service Specialist by greeting patients in a professionalmanner & sorting,
opening, stamping incoming mail accurately. Scanning ledgers accurately.
Receptionist, Neurosurgery Department, 1994 - 2009
Responsible for all incoming patient and telephone communications. Greeted and serviced patients in a professional
manner. Performed transcription, typing and filing of documents for five Physicians. Troubleshoot for equipment issues.
 Excelled at multi-tasking in a fast-paced environment, while servicing requests from patients,physicians, nurses
and vendors for appointments, messages and follow-up.
 Handled new patients and the intake history and physical information appropriately.
 Solved patient issues by following-up with appropriate nurse to attain accurate information and complete needed
forms.
 Researched and retrieved articles for Physicians when needed.
 Entered data using EPIC resulting in accurate patient information for Department.
 Took inventory and ordered office supplies with approval from Supervisor.
 Delivered documents,films and records to other departments and physicians.
 Sorted and distributed mail to Physicians, Secretaries, and Nurses.
 Volunteered to help other Secretaries with work and filing of Medical Records as needed, to meet deadlines.
 Initiated and followed through on all work orders and housekeeping requests in a timely manner.
Front Desk Receptionist, Learning Resource Center/Library, 1989 – 1994
Retrieved articles for students and physicians. Maintained,delivered and retrieved AV equipment to Departments
throughout the Medical Center. Responsible for all incoming telephone communications.
EDUCATION/TRAINING
Business English, Triton College, River Grove, IL,
Secretarial courses and Transcription, Morton College, Cicero, IL,
Skills
Microsoft Word, Medical Transcription, EPIC, Scanning