Thomas Robertson has over 20 years of experience in regulatory compliance, data analysis, and debt collection. He is currently a Lead Recovery Specialist at RSI Enterprises, where he trains staff, manages over 50,000 client cases, and achieves a 20% liquidation rate on accounts. Previously, he worked at CRS as a Collections Manager and Agent for 10 years, where he established legal processes and managed a team that collected various debts. He holds a Bachelor's degree in Business Administration from SUNY Buffalo State College.
From Java to Scala - advantages and possible risksSeniorDevOnly
Oleksii Petinov during his presentation gave the audience the overview of his vision of Scala pros and contras. In his vision Scala smoothly integrates features of object-oriented and functional languages, enabling Java and other programmers to be more productive.
There is admittedly some truth to the statement that “Scala is complex”, but the learning curve is well worth the investment.
From Java to Scala - advantages and possible risksSeniorDevOnly
Oleksii Petinov during his presentation gave the audience the overview of his vision of Scala pros and contras. In his vision Scala smoothly integrates features of object-oriented and functional languages, enabling Java and other programmers to be more productive.
There is admittedly some truth to the statement that “Scala is complex”, but the learning curve is well worth the investment.
1. 6729 Hartwood Ln, Centreville, VA 20121703-853-3596motnostrebor@gmail.com
Thomas J. Robertson
Skills
Regulatory Experience: Knowledgeable in HIPAA and FDCPA law
Computer Applications: Proficient in CUBS, STAR, PPM, IDX, CRSoftware, Excel, Word
Finance Experience: Recovery tracking and analytics for over $2 million monthly inventory
Data collection and analysis
Experience
May 2007-Present RSI Enterprises, Inc Herndon, VA
Lead Recovery Specialist, Jan. 2011-present
Train and mentor10+ teammembers and new-hires. Ensure complianceofHIPAA and FDCPA laws
Manage over50,000 case files, with averagedaily workflowof80-100 accounts with 20%+liquidation rate
on bad-debt andinsurance follow-up inventory
Audit hospitaland physician chargeadjustments,researchandtroubleshootbilling discrepancies andsubmit
appeals torecoverpaymentsfrominsurancecompanies.
Resolve customerdisputes,negotiate paymentplans andsettlements onpast-due medicaldebt.
Awarded by peersandmanagement, Employee ofthe Yearin 2010 and 2014 for continuedtop-
performance,hard workand dedication tothe company. 10-time recipient ofthe Employee ofthe Month
award.
Recovery Specialist, May 2007-Jan. 2011
Researcheddenied hospitalclaims and submittedcorrected claims and appeals.
Managedcase file of2000+ new accounts monthly.
Averagedover$266,000 permonth in gross recoveries
Highest grossing recovery agent from 2008 to 2011
August 1997- May 2007 CRS, Inc Fairfax, VA
Collections Manager, May 2001-May 2007
Prepared casesforlegalaction,located assets andworked with a networkofattorneys to file suit
Established contractswith newlawfirms for specific account placement forlegalaction
Managedteamof10-12 employees in a call-centerenvironment,collecting various bad-debt
Assisted in hiring andtrainingprocess
Collections Agent, Aug 1997-May 2007
Recovered fundson variouspast-duedebt fromconsumers and businesses
Maintaineda portfolio ofaccountsandestablishedrelationships with consumers to resolvedebt
Worked in a call-centerenvironment,maximizing call volume for greatestrevenuepotential
June 1992- August 1997 Sunview Garden and Christmas Center Tonawanda, NY
Night Manager/Product adviser
Assisted customers in purchasing landscaping,pesticide andherbicide products
Consultedwith customers and sold artificialChristmas trees
Performed nightly cashandinventory auditing andreconciliation
Known as the chemicals expert duringsummermonths andthe treeexpert duringwinter
2. Education
1991-1995 SUNY Buffalo State College Buffalo, NY
Bachelor of Science, Business Administration
Focus on Mathematics,statistics
References
References are available on request.