1. Jeannette M Loeffler
9198 80
th
St. Apt 52 _ _ Pleasant Prairie, WI 53158 __ _ (262) 676-1419 _jloeffler002@gmail.com
Employment History
Uline Waukegan, IL March 2015-Present
Custom Department Representative-Corporate Customer Service
 Serve as a liaison communicating product, procedure, and specifications of each product between
the vendor and customer for custom printed and drop ship merchandise
 Operate as a territory owner, following up with customers and vendors on order status, questions,
and returns
 Assist Customer Service Representatives with any custom printed or dropship merchandise
questions that the customer may have while placing or following up with an order
 Utilize resources such as Adobe Illustrator and Photoshop to recreate and update customer artwork
to meet printer specifications
 Review orders placed by customers and Customer Service to ensure everything is correct before
being sent and processed by the vendor
Uline Waukegan, IL June 2014-March 2015
Customer Service Representative
 Effectively communicate product and procedural knowledge to assist customers with current and
future needs
 Successfully multitask between various functions, such as phone, email and internet orders to
provide the customer quick and efficient service
 Converse with other internal departments and Uline employees to find solutions to customer
questions
 Actively participate in product and procedural training to further promote the Uline mission within
the company and to customers
ArtQuest Ltd Highwood, IL June 2015-Present
Event Assistant
 Aid in the set up and pick up of arrangements for various celebration events
 Actively communicating with vendors, clients, and other coordinators to ensure the job at hand is
done effectively, and to the expectations of the client
 Assist in altering original designs to fit last minute wants of the client
Sue’s Hallmark Kenosha, WI Oct 2009-Sept 2014
Sales Lead and Key Holder
 Aided in training new and current employees on store policies such as coupons, returns, and
seasonal promotions
 Organized and assigned individual projects within the store for employees to learn about different
product lines, procedures, and display set ups
 Adapted to individual learning preferences, such as visual, auditory, or kinesthetic approaches to
achieve higher retention
 Provided feedback to employees during and after training/projects to promote further understanding
Aflac Kenosha, WI June 2013-Dec 2013
Intern
 Recommended and aided in the building and managing of a social media page for an internship
program to assist in customer’s understanding of the company
 Created flyers and handouts for sales associates to distribute to businesses in order to increase
insurance sales and increase consumer awareness
 Multitasked between editing accounts, creating advertisements, and pulling resumes of eligible
candidates within a competitive and fast paced atmosphere

2. Education
University of Wisconsin-Parkside Sept 2009-Dec 2013
Bachelor of Science General Business
 Graduated Cum Laude
 GPA: 3.6
Bachelor of Art English
 Graduated Cum Laude
 GPA: 3.6
Honors & Activities
Sigma Tau Delta-Tau Psi Chapter
Academic Achievement Award