Amalto's latest webinar "Making Accounts Receivable Automation Work for You," primary focus was to help attendees understand what invoice automation truly is and how they should go about the process of automating their Accounts Receivable. Hear host Bryan Pederson, Amalto Operations Director of Northern U.S. and Canada, and special guest Joe McNally, President of JMA Consulting, provide listeners with their own personal experiences of what should and shouldn't be done when considering to automate your Accounts Receivable processes here:http://bit.ly/2nPngSH

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Making Accounts
Receivable Automation
Work for You
March 2017

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Today’s speakers
Bryan Pederson:
Operations Director for North America at Amalto.
Over 16 years of experience in P2P & O2C processes,
focusing on financial excellence, process
optimization, leveraging technology solutions that
actually save customers money
Joe McNally:
President JMA Consulting who has more than 20
years experience in Accounts Receivable

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Agenda
 Part 1: About Manual Processes
 Part 2: Moving From Manual to Automation
 Part 3: Automation in the Real World
 Part 4: Not Going It Alone
 Q&A
 Contact us

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Part 1: About Manual Processes

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Why are manual processes so prevalent?
Supplier organizations are comfortable doing things the way they’ve
always done
Perceived cost associated with moving to automation seem cost-
prohibitive
Supplier organizations don’t trust external or cloud based technology (or
believe they already have a handle on things)
Manual processes are not intimidating
Customers still take (and like) paper and standard emailed invoices and
still pay us via paper check
Touching paper makes processes seem real

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The truth about manual processes
A comfort level with manual processes may mean a fear of automation
and/or technology
Transitioning to automation and using technology is not cost-prohibitive –
it’s more cost-effective in the long run
In terms of trust, manual processes are filled with errors, inconsistencies
and ultimately slow everything down
Regardless of touching paper invoices and paper checks – the important
thing is the data contained within those channels
Automation and technology does not make the process less real – it simply
allows for greater efficiency and productivity

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Audience question #1: In your opinion, what is
important to move from manual to automation?
Robust ERP System
Elaborate e-Invoicing system
Extensive IT resources (expert staff and software)
Any invoicing system

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What’s Really Needed to Move from Manual to
Automation?
Any invoicing system
and
Willingness to find a better alternative

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Part 2: Moving From Manual to
Automation

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The 3 levels of transactions between trading
partners: where does your organization stand?
Mail
Physical
delivery
Email
Customer
Portal
B2B integration
ERP to ERP
Manual
Electronic
Automated
- Cost reduction +
-Customersatisfaction+
Currently
Desired

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The cost associated with submitting an invoice
Bottom performers (manual) = $39.61
Top performers (automated) = $1.17
From:
Accounts Receivable
Performance – Doing OK is
no longer good enough.
APQC 2012

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Manual – low performing
Mail, Physical Delivery (to include practices that are very manual)
- Mailing of invoices to customers using a 3rd party service or
performing in-house
- Courier service
No visibility to the invoice once it has entered the mail system
Heavy manual intervention

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Electronic – better performing
Email, Customer Portal (to include activity that is better but still not the
most efficient)
Most of your emailed invoices are being sent out in batches on a nightly
basis using in-house technology or a 3rd party service
- Some emailed invoices are generated manually (compose, drag and
drop, complete and send)
Some portal entry into Customer Invoice Networks (Ariba, Cortex, Oildex,
Tungsten, etc)
- Requires staff to ‘manually re-create’ the invoice into another system
- Provides some visibility to invoice statuses, provided you log into those
systems to check for updates to your invoices
- Requires separate processes and data gathering for each
customer/network
- Training/Re-Training on processes and external systems with staff
turnover
Less manual intervention

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Automated – top performing (leading practice)
B2B Integration, ERP to ERP (identify the top performing practices that
results in the most efficient, top performing organizations)
Complete B2B integration with your customers or their respective
invoice networks or portals
- Associated backup/attachments are sent along with the invoice
- Visibility to the invoice as it flows through the approval and
payment process
- Data validation in place with immediate notification of invoice
errors, rejections and disputes
- Ability to quickly correct any invoice errors without requiring a
daunting credit/rebill process
- Ability to track key metrics like DSO, error or rejection rates,
employee and customer performance and other financial metrics
(volumes, cost per invoice, etc)
Little to no manual intervention

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Audience question #2: What process in your
organization could benefit from automation the most ?
Invoicing
Reporting
Collections
Workflow
Reduction/Elimination of Exception Handling

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Life as a top performing, automated organization
Quick ROI, immediate benefits.
Reduction in up to 75%-90% of FTE effort involved in your process
- Reduction of effort in manually re-keying invoices into portals
- Normally calculated by invoice count X 5-15 minutes of effort
Decrease in invoice errors (One customer reduced 50% of error laden
invoices)
Minimal IT effort in managing customer requirement changes, formatting,
mapping and development
Outshine your Peers – Gain a Competitive Edge – Buyers prefer to do
business with vendors that have minimal impact to their administrative
costs and are more often included in RFQ’s/Terms.

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Part 3: Automation in the
Real World

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Real World Example
Joe McNally – 20 years in Accounts
Receivable
Directed large multi-national company
with >$3B annual invoicing from low-
performing manual processes to top
performing integrated B2B processes
Hands on experience with most portal
based solutions available
Understands the internal requirements
and commitment necessary to convert
off of old ways to cost savings new
methods

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Audience question #3: What is the biggest obstacle
your organization has in transitioning to automation?
Internal support
Perceived cost
Not enough time to do the proper investigation
Not knowing which solutions are the best for their ‘unique’ business
Resistance to change

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Part 4: Not Going It Alone

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When looking for help in transitioning to
automation, make sure…
What’s needed What’s delivered
Fully managed solution ✓
The vendor takes care of everything for you (minor IT support
required, minor UAT testing, customer requirements changes)
Scalable solution that can grow
with your business ✓
Make sure the vendor can continually handle new and different
formats, implement complex processes and deliver complex portal
connections (Ariba, Cortex, Transcepta…)
Ability to integrate multiple BUs &
ERP systems ✓
The vendor should specialize in creating one process across your
various companies & ERP systems & bring them together through
the e-Business Cloud
Reporting Suite ✓
The ability to provide you complete visibility into every needed AR
metric
Complete Order to Cash solution ✓
Once a customer is connected, make sure that connection can be
leveraged for customer orders, field ticket data & transport
documents
Track record on delivery ✓
How many connections, integrations with different companies have
been completed successfully? What’s the turnaround time?
• 10 connections?
• 25 connections?
• 100 connections?
• 180 days?
• 120 days?
• 90 days?

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Amalto at a glance
As one of the leaders of the Order to Cash process, Logistics and Field Data
Management leveraging cloud-based state-of-the-art technologies, Amalto
brings the full power of digital B2B exchange automation to many
organizations.

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Amalto at-a-glance
The Leading Provider of B2B Integration and
Document Exchange Services
Offices in Houston, Calgary, Paris and Mexico
Founded 12 years ago by experienced IT Executives
5M+ transactions with a value of $15B+ annually
Amalto is one of the largest North American integration platforms
Amalto is a fully managed Order to Cash service
Completed fully automated B2B connections - with Customers, Logistics
providers, Banks, SaaS solutions…
Iron Mountain - e-invoicing connections with 100+ clients
Oil & Gas Environmental Industrial Enterprise

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Amalto at-a-glance
A fully managed solution for B2B Integration and
Document Exchange Services

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Amalto at-a-glance
Large Corporations and Service Providers, often
leveraging the e-Business Cloud for AR automation
Large Corporations
Service Providers

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Amalto at-a-glance
Amalto Customers are connected to hundreds of
Trading Partners across multiple industries/sectors

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Amalto at-a-glance
Amalto works with most networks, AP solution
providers, marketplaces and hubs

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Implementing automation - visible impacts in a
few months
A phased
approach
Limited IT
impacts
Fully
managed
service
before and
after go-live
100% of
transaction
- emails to
B2B
Live in 3 -
6 months

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Q&A
Q&A

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Contact us
Phone: 1-713-965-0227
E-mail: bryan.pederson@amalto.com or
carman.geres@amalto.com
Website: https://www.amalto.com/company/contact-us

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Making Accounts
Receivable Automation
Work for You
March 2017