1. Jayaratna Susarla
E-Mail: sjayaratna@gmail.com Contact: +91 9060530904
Project Manager
_______________________CAREER
ABSTRACT_______________________
 11+ years of overall experience in the IT industry as Project Leader & Manager, Scrum Master, PeopleSoft
Consultant – Leading the implementations of several workforce management solutions for Retail, Telecom and
Banking domains.
 Significant proven project management experience, having worked with varied projects and in multiple phases
of projects from product evaluation phase through implementation and support.
 Capable of delivering large-scale projects on time and on budget by effectively collaborating, facilitating,
leading and coaching multiple teams.
 Expert at driving the adoption and enforcement of Scrum rules, Sprint Planning, Scrum meetings, removing
impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness
to projects.
 Adept at developing effective policies and procedures, project documentation and milestones, technical and
business specifications.
 Strong experience in leading offshore - onshore teams across United States, Europe and India.
 Extensive techno-functional experience in leading, managing and delivering projects for Global Fortune
Companies.
 Strong experience on managing ERP package implementations involving multiple COE’s and vendor partners
across locations.
 Coordinating technical reviews and testing of requirements for system designing and programming standards
to ensure that the software solutions meet the user requirements and operate effectively.
 Excel at communicating with stakeholders to provide accurate reporting regarding the projects and initiatives.
 Hands-on experience in leading all stages of system development efforts, including requirements definition,
design, architecture and support.
 A team player who can lead by example.
____________________ORGANISATIONAL
EXPERIENCE____________________
Oct 2014 till Date Pursued Self interests
Relocated to France( Paris) with family.Moved
back to Bangalore in July 2016.
Jul 2008–Sep 2014
Lead Delivery Services (PeopleSoft HCM, Kronos,
Workbrain) Target Corporation (Bangalore)
Feb 2007–Jul 2008 Senior Consultant (PeopleSoft HCM) Citagus Software Pvt Ltd.(Bangalore)
Nov 2005–Jan 2007 Senior Software Engineer (PeopleSoft HCM) Qwest Software Services (Bangalore)
Sep 2003–Oct 2005 Software Engineer (PeopleSoft HCM) Deutsche Software Ltd. (Bangalore)

2. __________________CREDENTIALS____________________
______
 Master of Computer Applications – MCA
 Bachelor of Science with Computers– BSc (Computers)
 Certified in People Tools 8.0 People Soft Inc, USA
 Six Sigma - Green Belt Certified (DMAIC process) for quality assurance
 Won many Management awards for leading & delivering projects successfully.
 Functional Area Representative (FAR) member for CMMi Level 5 audit in Target Corporation.
 University Topper for all the 3 consecutive years in MCA.
 Secured second rank in Graduation (BSc Computer Science).
 Secured distinction throughout Academic Career.
Technology Exposure:
ERP Packages PeopleSoft HCM, Workbrain, Kronos
Technologies Peopletools - Application Designer, Application Engine, IBM Mainframe
Source Control Configuration Manager, TFS
Database MS SQL Server 2012, Oracle, DB2
Methodologies Agile, CMMi , V-model
Project Management Clarity, MPP, HP Quality Center, Servicenow (Problem Mgmt)

3. _________________________RESPONSIBILITIES___________
___________
 Project Planning & Execution
 Perform Spring planning, sprint review, and sprint retrospective.
 Lead daily stand-ups and scrum ceremonies for scrum teams. Work with product owners to groom the
backlog and plan sprints. Track, escalate and remove impediments. Report at daily Scrum of Scrum
meetings. Track burn down, issues and progress in Version One
 Manage quality deliveries with in-depth understanding of the package function and technical needs,
working in collaboration with Business, onsite leadership and offshore Functional / Technical Teams.
 Carry out accurate estimation, planning and effective delivery within agreed schedule, cost, scope &
quality standards
 Conceptualize priorities, Sizing estimation, project Iterations
 Proactively anticipate, analyze and resolve operational and project risks, issues, gaps, any slippages in
delivery milestones in scope of offshore activities
 People/ Resource Management / Leadership
 Manage multiple Project teams, resource needs, acquisition, planning (landing plans), allocation and
arbitration across activities.
 Keeping the team together all the time to ensure successful sprints.
 Coaching and mentoring team members and providing constructive performance feedback.
 Lead, mentor and groom project resources , identifying training needs and bridging skill gaps
 Set objectives against various roles, and effective performance evaluation
 Maintain and manage resource allocation, timesheets in clarity for all the team members and
contractors.
 Issue Management
 Resolve operational issues by understanding the context, constraints and possible work-around
 Address and resolve operational blockers & issues between onsite-offshore and vendor teams
 Escalate unresolved issues/gaps to Management with suggestive solutions
 Resolve conflicts by analyzing the issues and applying assertiveness whenever required
 Reporting / Administration
 Provide accurate & timely reporting of progress, risks, issues, gaps, utilization, slippages etc
 Define problems, collect data, establish facts, and draw valid conclusions
 Inspect and analyze health of projects, reporting data for dashboards, actions implemented for continuous
improvement of project performance indicators
 Manage invoices, timesheets, purchase orders, Landing plans etc

4.  Communication / Coordination
 Interact effectively and collaborate with people at various levels in the organization, ranging from support
staff to executives across COE’s
 Escalations from Business/Vendor Partners to be managed effectively with clearly defined action plans.
 Coordinate with on-site and other transversal teams (Architects, Quality Assurance, Human Resource,
Infrastructure, Information security, Support team, etc.)
 Provide regular updates to Sr. Management (Delivery Manager / Dept Head) and participate in Project
reviews and Steer cos.
 Processes & Best Practices
 In-depth understanding and application of various project methodologies like Agile , Waterfall
 Review offshore Project Management plan, related supporting plans, effective execution of the same
 Adhere to standard project management processes defined at the organization level and apply best
practices in the project for continuous improvement
 Multitask between various operational activities, along with contributing to lateral needs of the
organization
 Strive to continuously uphold organizational values of transparency, business drive, productivity and agility

5. _________________________PROJECTS
HANDLED____________________
Project Title Kronos Workforce Management Implementation- This programme
replaced the existing workforce management package Workbrain 7 with Kronos.
Company Target corporation USA
Duration Feb 2012- Sep 2014
Responsibility  Lead and managed the integration projects under the program from
Target India Package CoE.
 Responsible for project planning created project schedule, milestone
tracking, resource management, vendor management, stakeholder
management, risk management.
 Working with stake holders / product owners to prioritize the
requirements for sprint.
 Facilitating Daily scrum meetings, sprint planning, sprint review, and
sprint retrospective.
 Tracking and reporting status and other metrics against goals on an
ongoing basis
 Provide visibility to team impediments/risks and helps eliminate them
 Ensured task completion to specification, on time and within budget
 Working with Product owner On Artifacts Such as Product Backlog,
Spring Backlog, Sprint Burndown, and Release Burndown.
 Worked closely and extensively with the business, testing teams, system
integrators, vendors, PeopleSoft development team, WorkBrain
development team to ensure successful integration of Kronos
Workforce management application with the current target applications.
 Extensively worked with the implementation teams and integrators to
plan implement and execute the pilot and rollout strategies.
Project Title PeopleSoft HCM Customizations - The projects vision was to
understand all the business changes required for the HCM application and
deliver the technical solutions.
Company Target corporation USA
Duration July 2008- Feb 2012
Responsibility  Lead and managed the cyclic releases for package applications
( WorkBrain, PeopleSoft, Kronos) in Target
 Worked with the business teams to prioritize the business
requirements.
 Release Planning in terms of schedule, testing and implementation of
the various enhancements.
 Lead the Implementations to deliver the release customizations as
scheduled.
Project Title HRMS E recruit and leave Management E

6. Performance/Internal Implementation
Company Citagus
Client I-Gate Solutions
Duration April 07 – Jul 2008
Tools People Tools 8.46, People soft 8.4, Oracle 9.2
Summary
 Handling Customizations in recruitment module for iGATE.
 Implementing Roster Swipe systems for Noida branch of i Gate.
 Implementing Competency Module for iGATE.
 Developed interfaces between PeopleSoft and vendor management
system.
 Handling all the maintenance issues.
 Assistance to the L1 issues in e-Recruit.
Project Title Citagus-HRMS System
Company Citagus
Duration Feb 2007-April 2007
Responsibility  Perform fit gap analysis for Aditya Birla group for Absence management
module.
 Collaborated with the presales team to provide proposals to various
clients for PeopleSoft HCM.

7. Project Title QSS PeopleSoft HCM 8.9 Implementation.
Client Qwest Bangalore
Duration March 06- Jan 2007
Tools PeopleTools 8.47,Peoplesoft 8.9 MP1, Oracle 9.2
Responsibility Requirements gathering from HR User, Creation of Functional specification
document, Fit gap analysis of requirements, PeopleTools installation,
Customizations for client requirements.
Summary This project is an implementation of Peoplesoft HRMS for QSS Bangalore which
has over 600 employees.
Project Title Qwest PeopleSoft HRMS.
Client Qwest-US
Duration Nov 2005-Feb 2006
Tools PeopleTools 8.47
Responsibility Knowledge Transfer from US. Worked on high and medium priority production
issues in payroll. Designed, developed and unit tested new enhancements
required. Modified and customized existing SQRs.
Summary This project is an implementation of Peoplesoft HRMS and North American
Payroll for Qwest US which is a leading telecom provider in US.
Project Title NDC Move and PT Migration
Client Deutsche Bank – Germany.
Duration Feb 2005 –Nov 2005
Tools People tools 8.18, People tools 8.46, Oracle 8I,Oracle 9I
Responsibility Impact Analysis, Development and testing
Summary NDC Move & PT Migration is an upgrade project for Deutsche Bank’s HR Systems
applications. This is a migration project, which involved migration of people tools
8.18 to higher version 8.45, Oracle 8i to 9i upgrade.
• Worked on analysis of Application changes (Peoplecode changes) due to
migration.
• Worked on Upgrade assistant for upgradation of people tools.
• Performed installations of tuxedo, people tools file server, web server and PIA
Project Title AML-Employee Reliability Check
Client Deutsche Bank – Germany.
Duration Sep 2004 to Feb 2005
Tools People tools 8.18, Oracle 8i
Responsibility Development and testing
Summary • This Project is used by the DB Mangers for checking his Employees Reliability
for every 2 years as per the German Govt. Act.
• Written extensive Application Engine, Component Interface and Worklist in
PeopleTools for handling complex business
Project Title Competency Development Online
Client DEUTSCHE BANK, Germany.
Duration Sep 2003 to August 2004
Tools ORACLE 8i, PeopleTools 8.x, Crystal report.
Responsibility Development, Testing

8. Summary  Competency Development Online is a development and maintenance
project being executed at DSL, Bangalore since Jan 2002. The Competency
Management Online System will enable users to record their competency
assessments, their long-term and short-term development objectives and
their Development Plan. The intention is that the System will create a
consistent automated process throughout all businesses worldwide.
 Developed and tested reports for printing assessment pages in Competency
Development Online module. Designed Developed and tested Copy Tool
functionality. Enhancements in Progress Report functionality - Optimized
CDO paper version functionality for better performance. Involved in
integration testing of Competency Development Online module including
data setup.
 Involved in Knowledge transfer of the CDO Module
PERSONAL PROFILE
Name in full : Susarla Jayaratna
Date of Birth : 25-Sep-1979
Marital Status : Married.
Contact Number : +91 9060530904
Passport Number : K1714636
Place of issue : Bangalore, Karnataka (India)
ACADEMIC PROFILE
S.
No
Class Percentage Board / College University
1 SSC (10
th
Std) 79.4% C.B.S.E ---
2 Intermediate (10+2 Std) 81.4% C.B.S.E ---
3 BSc Computer Science 82.4%
Saint Joseph’s College
Visakhapatnam
Andhra University
4 * Masters in Computer
Applications
79.3%
Gitam College
Visakhapatnam
GITAM University
*University Topper for all 3 years
Place: - Bangalore Jayaratna Susarla