SlideShare a Scribd company logo
1 of 83
Global Scrum Gathering Prague
#sgprg
Conference for agile hippies
By @JaroOrsag
FAST FACTS
600 people
14 from cz
7 parallel tracks
3 days
1 day of open space
VENUE
FUN
&
INFORMAL
KEYNOTES
WORKSHOPS
OPEN SPACE
OTHERS
MONDAY
Organize for complexity
NIELS PFLAEGING
NIELS
PFLAEGING
BBRT member / former
director
Culture is shadow of
organization –
symptom of a problem
If you have bad culture
then your system is
fucked
Do not fix the culture,
fix the system
CULTURE
Management is a social
technology
Management is
liberation of thinkers
from doers
Removing thinking out
of doing
MANAGEMENT
One think killed
management 40 years
ago: COMPLEXITY
Management is now a
zombie technology
(zombies do not know
they are dead)
ZOMBIES
Complex will surprise
you all the time
Complicated and
Complex go hand in
hand (writing an email)
Industrial age
(Complicated-only) has
gone
COMPLICATED
VS. COMPLEX
Complex problem
Usually customer is not
part of organization
diagrams
Command & control
Centralized decision
making
TO DELIGHT
CUSTOMER
Radical decentralization
Engagement of people
THE WAY OUT
OF COLLAPSE
Theory X is prejudice
against people
Applying Theory X
practices on people
creates Theory X
behaviors
Bullshit practices don’t
work because people
are Y
THEORY X
THEORY Y
Nonviolent communication
(NVC)
Ralph Miarka
Nonviolent communication (NVC)
• Respect
• Speak from the heart without
• Blaming
• Judging
• Criticizing
• 4 Concepts
• Observation
• Feeling
• Need
• Request
Observation
• What you can see, hear, …
• Do not interchange with interpretation
• If anyone can say it’s not true
“There are 20 people in the room”
Feeling
• Observation + interpretation
• Nobody can make or create feelings
• Many times people are telling us we are responsible for their feelings
“You made me feel disappointed”
Vs.
“You disappointed me”
Vs.
“I feel disappointed by you”
Need
• Needs are abstract
• “I need coffee” – it’s not abstract – it’s not a need
• Don’t interchange with ways how to fulfil a need
• “I need to relax”
• “I need a break”
• “I need healthy lifestyle”
Request
• Say what you want rather than what you don’t want
(positive formulation)
• Achievable
• Concrete, clear, precise
• Not demand – possible to demand – you appreciate the person same
when she says “no” as when she says “yes”
Examples
“you did it well”
• Judging
• Violent from perspective of NVC
“Stop sitting there”
Vs.
“Sit elsewhere”
Epilogue
Problem-talk creates problems
Solution-talk creates solutions
https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Glo
bal%20Scrum%20Gatherings/Prague2/Presentations/MiarkaRalph-
NVC-SG-Prag-2up-300dpi.pdf
Using Scrum for house
building
Wolfgang Richter
• 1 option – dictate
• 2 options – conflict
• 3 options – choice
https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Glo
bal%20Scrum%20Gatherings/Prague2/Presentations/RichterWolfgang_
Housebuilding-with-Scrum.pdf
TUESDAY
Pecha Kuchas
Lightning talks
Adaptive Organizations –
balancing the known and the
unknown
Mike Leber
Adaptation
• Some organizations are able to adapt
• Some are not
WEDNESDAY
Open space
Whales OST Session
Steve Denning
• Most difficult transition in mgmt is from 1st to 2nd level
• On 1st level you can still do the work
• On 2nd you can’t and you have to trust the people
• Some managers are in permafrost zone
• Managers should remove impediments team members are not able
to remove themselves
• List of 45 things managers should be doing:
https://www.scrumalliance.org/why-scrum/learning-
consortium/learning-consortium-report-2015#report
Neuro-linguistic Programming (NLP) - OST
Bernie Maloney
• Influencing by the way you are speaking
• There are light and dark sides
• Pattern interrupt
• Pausing can earn attention
• Language of senses
• We speak more powerfully when speaking deeper
Neuro-linguistic Programming (NLP) - OST
• Pay attention to visuals when selling
• We are all sellers
• Children – am I better sales person than drug dealer is?
• Power of NLP gestures
• Michael Brooks: Instant Rapport
• “Start With Why” – Simon Sinek
• NLP for dummies
FEW QUOTES
STEVEN
DENNING
“Mindsets are more
important than
processes and
methodologies”
ANDREA
PROVAGLIO
“Looking busy in this
company is so
important that we
develop features
nobody uses”
MATTHIAS
SEUL
“Slow down! Stop
delivering crap at a
high speed!”
FRED
WILLIAMS
“Mom, I love you!
Happy birthday! This is
the new Harley-
Davidson.”
(during the speech
entitled “You are not a
customer”)

More Related Content

Similar to Global Scrum Gathering Prague 2015

Agile 2 - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021
Agile 2  - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021Agile 2  - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021
Agile 2 - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021Lisa Boyer Cooney (she/her)
 
Help the Scrum Master IS the Impediment
Help the Scrum Master IS the ImpedimentHelp the Scrum Master IS the Impediment
Help the Scrum Master IS the ImpedimentRyan Ripley
 
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"Andreas Czakaj
 
The librarian is not an algorithm
The librarian is not an algorithmThe librarian is not an algorithm
The librarian is not an algorithmMathias Klang
 
Last 2018 briefing night
Last 2018 briefing nightLast 2018 briefing night
Last 2018 briefing nightCraig Brown
 
20161028 agile-without-a-name
20161028 agile-without-a-name20161028 agile-without-a-name
20161028 agile-without-a-nameStaff Agile66
 
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...leisa reichelt
 
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)Dave Hogue
 
Crowe Horwath Young Leaders Workshop 15 April 2016
Crowe Horwath Young Leaders Workshop 15 April 2016Crowe Horwath Young Leaders Workshop 15 April 2016
Crowe Horwath Young Leaders Workshop 15 April 2016Craig Rispin
 
Assholes are killing your project
Assholes are killing your projectAssholes are killing your project
Assholes are killing your projectDonnie Berkholz
 
Learning in 3D
Learning in 3DLearning in 3D
Learning in 3DKarl Kapp
 
Go #SCRUM Yourself!
Go #SCRUM Yourself!Go #SCRUM Yourself!
Go #SCRUM Yourself!Aye Know
 
Best Audiobooks Scrum
Best Audiobooks ScrumBest Audiobooks Scrum
Best Audiobooks Scrumwiodib
 
Collaboration strategy how-to
Collaboration strategy how-toCollaboration strategy how-to
Collaboration strategy how-toGordon Vala-Webb
 
From/To: Everything You Wanted to Know About the Future of Your Work But Were...
From/To: Everything You Wanted to Know About the Future of Your Work But Were...From/To: Everything You Wanted to Know About the Future of Your Work But Were...
From/To: Everything You Wanted to Know About the Future of Your Work But Were...Cognizant
 
Building Successful Products And The Techniques That Freaking Work
Building Successful Products And The Techniques That Freaking WorkBuilding Successful Products And The Techniques That Freaking Work
Building Successful Products And The Techniques That Freaking WorkAdamScroggin1
 

Similar to Global Scrum Gathering Prague 2015 (20)

Agile 2 - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021
Agile 2  - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021Agile 2  - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021
Agile 2 - The Next Iteration of Agile - Lisa Cooney for Agile Nova 7-29-2021
 
Help the Scrum Master IS the Impediment
Help the Scrum Master IS the ImpedimentHelp the Scrum Master IS the Impediment
Help the Scrum Master IS the Impediment
 
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"
Cultural Challenges of Digitization - or: "OMG, the nerds are coming!"
 
The librarian is not an algorithm
The librarian is not an algorithmThe librarian is not an algorithm
The librarian is not an algorithm
 
Last 2018 briefing night
Last 2018 briefing nightLast 2018 briefing night
Last 2018 briefing night
 
20161028 agile-without-a-name
20161028 agile-without-a-name20161028 agile-without-a-name
20161028 agile-without-a-name
 
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...
Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture P...
 
Secrets of Scrum
Secrets of ScrumSecrets of Scrum
Secrets of Scrum
 
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)
The Complexity Curve: How to Design for Simplicity (SXSW, March 2012)
 
Crowe Horwath Young Leaders Workshop 15 April 2016
Crowe Horwath Young Leaders Workshop 15 April 2016Crowe Horwath Young Leaders Workshop 15 April 2016
Crowe Horwath Young Leaders Workshop 15 April 2016
 
Applied antifragility v_4_2_gen
Applied antifragility v_4_2_genApplied antifragility v_4_2_gen
Applied antifragility v_4_2_gen
 
Assholes are killing your project
Assholes are killing your projectAssholes are killing your project
Assholes are killing your project
 
Learning in 3D
Learning in 3DLearning in 3D
Learning in 3D
 
Go #SCRUM Yourself!
Go #SCRUM Yourself!Go #SCRUM Yourself!
Go #SCRUM Yourself!
 
Best Audiobooks Scrum
Best Audiobooks ScrumBest Audiobooks Scrum
Best Audiobooks Scrum
 
Collaboration strategy how-to
Collaboration strategy how-toCollaboration strategy how-to
Collaboration strategy how-to
 
Humanizing the Digital Workplace
Humanizing the Digital WorkplaceHumanizing the Digital Workplace
Humanizing the Digital Workplace
 
From/To: Everything You Wanted to Know About the Future of Your Work But Were...
From/To: Everything You Wanted to Know About the Future of Your Work But Were...From/To: Everything You Wanted to Know About the Future of Your Work But Were...
From/To: Everything You Wanted to Know About the Future of Your Work But Were...
 
Patterns of fail
Patterns of failPatterns of fail
Patterns of fail
 
Building Successful Products And The Techniques That Freaking Work
Building Successful Products And The Techniques That Freaking WorkBuilding Successful Products And The Techniques That Freaking Work
Building Successful Products And The Techniques That Freaking Work
 

Recently uploaded

W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out PackagingW.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out PackagingWilliam (Bill) H. Bender, FCSI
 
Group work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and ImportanceGroup work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and Importanceajay0134
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxAaron Stannard
 
Spring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical ReviewSpring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical Reviewyalehistoricalreview
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdfArtiSrivastava23
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxssuserf63bd7
 
thesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholarsthesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholarsPAmudhaKumar
 
Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.aruny7087
 
Internal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika GargInternal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika Garganuragrcsec2023
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalWilliam (Bill) H. Bender, FCSI
 
Information Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxInformation Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxssuserf63bd7
 
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdfNurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdfEnterprise Wired
 

Recently uploaded (12)

W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out PackagingW.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
 
Group work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and ImportanceGroup work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and Importance
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Spring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical ReviewSpring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical Review
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
thesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholarsthesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholars
 
Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.
 
Internal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika GargInternal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika Garg
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
Information Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxInformation Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docx
 
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdfNurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
 

Global Scrum Gathering Prague 2015