HELP!!!
THE SCRUM MASTER IS
THE IMPEDIMENT!
@ryanripley
#AgileIndy2015
What is a scrum master?
“The Scrum Master is responsible for
ensuring Scrum is understood and
enacted.”
--The Scrum Guide
What is an impediment?
“Anything that prevents the scrum team
from being productive.”
Every scrum master can avoid becoming
an impediment to their team by
frequently inspecting and adapting their
behaviors.
“A dead scrum master
is a useless scrum master.”
--Ken Schwaber
“Regardless of what we discover, we understand
and truly believe that everyone did the best job
they could, given what they knew at the time, their
skills and abilities, the resources available, and
the situation at hand.”
--Norm Kerth, Project Retrospectives: A Handbook for Team Reviews
AGILE DICTATOR
“I don’t care if you want to use software
to track user stories, we’re going to start
with 3x5 cards and masking tape!”
O’RLY ???
INSPECT:
•Arguments – “What has to be true…?”
•Emotional outbursts
•Am I talking to the team or at the team?
•Your feelings – “Am I enjoying my role?”
ADAPT:
•Take time to reflect on difficult exchanges
•What is motivating you?
•Anxiety, fear, or frustration
•Address the “friction” in the retrospective
•Ask the team for feedback and support
PROJECT MANAGER
“A project manager could maybe
become a tester...maybe.”
--Ken Schwaber
“Alright, this story is pretty simple… Bob
can knock it out in a few days... This next
one…”
“500 YARDS OF FOUL-SMELLING MUCK”
--Red “The Shawshank Redemption”
The PMP® to CSM® pipeline…
INSPECT:
•How the team manages their work
•Focus of Daily Scrum meeting
•Unsolicited advice
•Interrupting progress to pontificate
ADAPT:
•Questions over statements (2:1 ratio)
•Make failure an option – and then fail
•The team owns tasks and solutions
•Ask for permission to help
“DAD! Stop helping me!”
--My son, tired of me inflicting help
TECHNICAL LEAD
“I don’t think that design will work. You
should code the story like this…”
INSPECT:
•Is design/architecture emergent?
•Are the developers disengaged?
•How does the team decide the best way to
do their work?
•Is pair programming, #mobprogramming, or
swarming happening?
ADAPT:
•Leave the developers alone
•Step down as scrum master and resume a
coding role
•Focus on guiding rather than directing
•Ask for permission to help
SUPER HERO
“That’s not how it’s done! Here, let me
show you the “right way” to be agile…at
2am.”
INSPECT:
•Team seeks your approval before acting
•Team asks about the “right way” to do Agile
•Are you insisting on “correct” solutions?
ADAPT:
•Resist the urge to solve the teams problems
•Get comfortable with awkward silence
•Focus on relationships
Learn to be introspective
The Scrum Values:
•Commitment
•Respect
•Focus
•Openness
•Courage
LINK: http://agileanswerman.com/scrum-values-can-
make-or-break-your-agile-project/
Take time to reflect on your day
Own your mistakes, apologize, learn, and grow.
http://agileanswerman.com
ryan@agileanswerman.com
@ryanripley

Help the Scrum Master IS the Impediment