Over his 25 years of developing everything from safety critical software in medical devices to multi-million dollar Software As A Service (SaaS) companies, Adam Scroggin discusses what does and doesn't work when it comes to developing successful products. From Agile processes to getting out of the building and talking to customers, Adam shares tips that with help you build software and digital products that work and your customers will love.
Critical thinking is the kind of thinking that specifically looks for problems and mistakes. Regular people don't do a lot of it. However, if you want to be a great tester, you need to be a great critical thinker. Critically thinking testers save projects from dangerous assumptions and ultimately from disasters. The good news is that critical thinking is not just innate intelligence or a talent—it's a learnable and improvable skill you can master. James Bach shares the specific techniques and heuristics of critical thinking and presents realistic testing puzzles that help you practice and increase your thinking skills. Critical thinking begins with just three questions—Huh? Really? and So?—that kick start your brain to analyze specifications, risks, causes, effects, project plans, and anything else that puzzles you. Join James for this interactive, hands-on session and practice your critical thinking skills. Study and analyze product behaviors and experience new ways to identify, isolate, and characterize bugs.
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Learn how user interface designers and user experience designers play an important part in creating products and services that keeps customers or users coming back for more.
Sometimes, they just don’t get it.
We’re just trying to do the right thing here. Isn’t our success dependent on our users being able to shop, buy, apply or contact us through our web site or app? So if we’re dependent on our users, shouldn’t we at least involve them somehow in the design process?
Not so easy.
For some of “those” people, design is easy. Don’t we already know what the problem is and what design we can use to fix it? Can’t we just leverage best practices? Why do we even need to test the design if we’re experts? No one ever says these things, right?
In the real world, user-centered design and usability is ironically, not that easy to adapt. It’s counterintuitive because it’s such hard work to make things easy. What we have to do is to make what we do easy to understand and easy to choose. This session may not change your reality, but by sharing in some lessons learned, hopefully you’ll have the tools to help change some minds.
No product to test yet? No problem. By Irja Straus @ WebCamp 2019 (Zagreb)Irja Straus
Testing begins even before a single line of code is written. This talk will show you why, and how.
Have you ever wondered how testers help developers to deliver a better product? Probably yes. However, have you ever wondered how they can give a helping hand even before a line of code is written? You probably haven't, and you have every right not to when there's no product to test. In this talk, I will eat my own dog food and use my failures as examples to demonstrate why including a tester's critical thinking early on is not such a bad idea in some contexts.
The talk was given at WebCamp 2019 (https://2019.webcampzg.org).
Leave your feedback here: https://joind.in/talk/cb270
Critical thinking is the kind of thinking that specifically looks for problems and mistakes. Regular people don't do a lot of it. However, if you want to be a great tester, you need to be a great critical thinker. Critically thinking testers save projects from dangerous assumptions and ultimately from disasters. The good news is that critical thinking is not just innate intelligence or a talent—it's a learnable and improvable skill you can master. James Bach shares the specific techniques and heuristics of critical thinking and presents realistic testing puzzles that help you practice and increase your thinking skills. Critical thinking begins with just three questions—Huh? Really? and So?—that kick start your brain to analyze specifications, risks, causes, effects, project plans, and anything else that puzzles you. Join James for this interactive, hands-on session and practice your critical thinking skills. Study and analyze product behaviors and experience new ways to identify, isolate, and characterize bugs.
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Learn how user interface designers and user experience designers play an important part in creating products and services that keeps customers or users coming back for more.
Sometimes, they just don’t get it.
We’re just trying to do the right thing here. Isn’t our success dependent on our users being able to shop, buy, apply or contact us through our web site or app? So if we’re dependent on our users, shouldn’t we at least involve them somehow in the design process?
Not so easy.
For some of “those” people, design is easy. Don’t we already know what the problem is and what design we can use to fix it? Can’t we just leverage best practices? Why do we even need to test the design if we’re experts? No one ever says these things, right?
In the real world, user-centered design and usability is ironically, not that easy to adapt. It’s counterintuitive because it’s such hard work to make things easy. What we have to do is to make what we do easy to understand and easy to choose. This session may not change your reality, but by sharing in some lessons learned, hopefully you’ll have the tools to help change some minds.
No product to test yet? No problem. By Irja Straus @ WebCamp 2019 (Zagreb)Irja Straus
Testing begins even before a single line of code is written. This talk will show you why, and how.
Have you ever wondered how testers help developers to deliver a better product? Probably yes. However, have you ever wondered how they can give a helping hand even before a line of code is written? You probably haven't, and you have every right not to when there's no product to test. In this talk, I will eat my own dog food and use my failures as examples to demonstrate why including a tester's critical thinking early on is not such a bad idea in some contexts.
The talk was given at WebCamp 2019 (https://2019.webcampzg.org).
Leave your feedback here: https://joind.in/talk/cb270
Product design for Non Designers - Montreal Digital Nomad MeetupSebastian Tory-Pratt
The basic principles of product design are very simple. And you don't need to be able to code to start building your product. This deck introduces some basic principles to help you start moving from idea to tangible product.
How to build the wrong thing faster and learn from it keynote by David Hussma...ProductCamp Twin Cities
Discussion: Can ‘agile software development’ be refactored to ‘agile product development’? Some brave pioneers already doing this are re-learning that building good product is more opaque than simply getting work done. The land of product development is filled with holes, ambiguity and landmines of wrongness. Ideas that you are stone certain about often fizzle or change when you watch someone interact with your product. Being overly certain or focusing on ‘just getting work done’ to sustain velocity are mistakes that make matters worse.
Join me in an exploration of how to embrace wrongness, learn from it, and make it a vital part of our success. Our journey will explore the messy, sloppy and non-linear aspects of product development. Along the way, we’ll investigate how software construction is important, but courageously failing and learning in product is even more essential. We’ll look at how some teams are producing more real product value with less code. We will also peer into the world of program level development, where collections of teams produce better product by employing what might be called ‘test driven product.’
Who knows, toward the end of the journey, we might even rally to refactor the agile manifesto to read ‘Learning in Product over Simply Getting Things Done.’
How to Crack the PM Interview by Gayle McDowellProduct School
Product Management Event Held at the Product Conference in San Francisco.
Gayle McDowell taught how to prepare for Product Manager interviews, what top companies like Google, Amazon, and Microsoft really look for, and how to tackle the toughest problems.
She also discussed how the ambiguously-named "PM" (product manager / program manager) role varies across companies, what experience you need, how to make your existing experience translate, what a great PM resume and cover letter look like, and finally, how to master the PM interview questions (estimation questions, behavioral questions, case questions, product questions, technical questions, and the super important "pitch").
UX 101: A quick & dirty introduction to user experience strategy & designMorgan McKeagney
A quick & dirty intro to UX strategy & design. Some context, some fundamentals, some current & emerging trends, and some useful resources for the absolute beginner.
First delivered @ the NDRC Launchpad startup accelerator in Dublin, Ireland, 16/10/2014. (www.ndrc.ie)
Breaking Down Biases w/ Adversarial PM Techniques by Philosophie Dir of AIProduct School
Main takeaways:
-How to use random processes to break out of biases you don't know you have
-How to use noise to understand the world and interpret the ambiguity you see
-How to use chaos to build more resilient teams
Soft on People, Hard on Code: interpersonal approaches that promote high qual...Mark Brannan
What makes high quality software? Or rather who makes it? In this session we’ll consider different measures of software quality as well as interpersonal approaches that lead to the desired results. We will look at principles that promote relentlessly high standards, standards which might seem unreasonably high, while allowing engineers (humans) to thrive and grow. We’ll also evaluate the viability of alternative strategies like ‘cracking the whip’ or working longer hours.
You might like this talk if you have ever:
Played with Lego
Pushed bad code
Pushed outstanding code
Built something you were proud of
Felt like you don’t belong (or cried at your desk)
Remote Control: Your Guide to Successful CollaborationJason Wishard
We work in an ever-changing business world that includes the introduction of new technologies and new techniques on a daily basis. Getting Things Done is not only a methodology, but a mindset. Contrary to common beliefs, this concept does not differ in remote work space than it does in the traditional office space. So while the corporate world adjusts to the new reality of remote working, there are things you can (and should) do to create a level of comfort with those stuck in a cube. Just try not to rub it in.
Slides from a 5/10/2017 talk at the Nasdaq Entrepreneurial Center (@theCenter) about a lean research mindset, the mechanics of learning from users, and the structure of a research prototype test session.
Computer Science education has long been focused on solid problem analysis and well planned-out solutions to problems. Design thinking is a systematic approach to design and has confluence with problem-solving analysis. Combining these approaches provides students with a more complete skill set to solve problems. What do these two approaches have in common, and how can the lessons from these disciplines be applied in education generally, especially in the area of project-based learning?
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The basic principles of product design are very simple. And you don't need to be able to code to start building your product. This deck introduces some basic principles to help you start moving from idea to tangible product.
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Discussion: Can ‘agile software development’ be refactored to ‘agile product development’? Some brave pioneers already doing this are re-learning that building good product is more opaque than simply getting work done. The land of product development is filled with holes, ambiguity and landmines of wrongness. Ideas that you are stone certain about often fizzle or change when you watch someone interact with your product. Being overly certain or focusing on ‘just getting work done’ to sustain velocity are mistakes that make matters worse.
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10. Software is “eating” the world 🌍🌎🌏🌐
and it is becoming crap…
Ron Swanson believes the
government should be privatized
and follow the business model of
Chuck E. Cheese's family
entertainment chain.
21. § Ask customers questions like:
• What do you find you spend a lot of time on?
• What are the top three challenges you face with your job?
• If you had a magic wand and could instantly get rid of one problem, what would it be?
• What is one task that you dread doing?
§ Do:
• Develop a rapport with the customer
• Introduce yourself
• Ask warm-up questions
• Ask them about their role at their company and their day-to-day
§ Don’t:
• Pitch a feature or product
• Ask leading questions
22. Usability, Safety and Happy Customers
(UX/UI/HFE/UED)
Steve Krug
Don’t Make Me Think
Jared Spool
Don’t Make Me Think
Allison Strochlic & Michael Wiklund
Designing for Safe Use
23.
24. My Tips
§ Attend studies in person
§ Create real world contexts
§ Eat your own “dog food”
§ Talk to Customer Support
§ Do the Job of your customer
§ Be careful of “experts”
§ Follow Steve Blank and read his stuff
§ (1) Ethnographic Research -
A Week Entrenched as a
DoorDash Driver | LinkedIn
