1. Resume
Janet Christensen
480 Portafino Court #303
Phillips Ranch, California 91766
Cell: 626-665-8562
Email: janet.christensen@aol.com
Marketing Executive
Over 20 years Healthcare Marketing experience dedicated to achieving profitability and delivering high-quality
patient care. Extensive health care marketing knowledge, with expertise in growth, retention, and networking with
key promoters. Strong personal ethics and integrity. Work well under pressure and deadlines. Excellent
communicator seeking a challenging position utilizing current skills and abilities.
Professional Experience
Lakeside/Regal Medical Group, Marketing Manager, 4/2013 to 2/2016
• Committed to increasing membership, focusing on senior and commercial lines of business.
• Introduce contracted physicians to the local community via Health Educational Programs.
• Develop relationships and network with contracted health plans, contracted physicians, trusted agents,
affiliated hospitals, senior/community centers and employer groups.
• Organizer of large employer group open enrollment health fairs such as Warner Brothers, Forest Lawn,
Insomniac Games, Robins Brothers Diamonds Inc., American Chung Nam, Glendale Unified and more.
• Event Planner of all “Physician Site Open House” events. (Working with City Hall and local Chambers)
• Collaborate with regional accountability teams to identify, develop, & improve marketing efficiencies.
• Coordinate campaigns to acquire, recruit, & retain membership achieving measurable results and exceeding
company's goals and expectations.
Healthcare Partners/ Da Vita Inc., Senior Sales & Marketing Coordinator, 1/2009 to 4/2013
• Committed to increasing membership with emphasis on Medicare Beneficiaries.
• Increase brand awareness among the general public; co-branding with key establishments such as hospitals,
community centers, health plans, and city/public events.
• Develop relationships with contracted health plans focusing on Medicare Advantage Plans such as SCAN,
United, Anthem, HealthNet and more.
• Coordinated community events with physicians, affiliated hospitals, senior/community centers and employer
groups in order to acquire, recruit and retain membership.
• Skilled in presentation sales
• Cognizant of growing changes in the healthcare industry.
• Excellent performance evaluations, exceeding company’s goals.
Physician Associates of the Greater San Gabriel Valley, Marketing Manager, 8/2006 - 12/2008
• Developed marketing programs and campaigns to support Physician Associates’ strategic goals.
• Managed all marketing plan initiatives and tactics to ensure successful execution and desired results.
• Promoted Physician Associates affiliated network of providers, via local cable commercials, PSA
announcements, outreach programs, community lectures, health fairs and various other marketing platforms.
• Coordinated external communication with contracted Medicare Advantage Plans.
• Successful in managing annual marketing budget, including all forms of advertising, events, direct mailings
and collateral materials.
2. Resume
• Excellent performance evaluations
Arroyo Seco Medical Group, Pasadena, CA, Marketing Manager, 2/1993 - 8/2006
• Primary Care Practice and multi-specialty group with 3 locations in San Gabriel Valley.
• Held several titles throughout my employment with Arroyo Seco such as; Marketing Manager, Business
Office Manager, Workers’ Compensation Liaison, Customer Care Coordinator.
• Increased visibility; TV, radio, newspaper, direct mailings, marketing collaterals
• Implemented events which increased overall membership, focusing on senior, commercial & workers'
compensation.
• Logistics and implementation of large street fairs partnering with the Pasadena Senior Center.
• Established relationships and created wellness programs with local employers; Avon, Parsons, Trader Joes,
Avery Dennison, Jacob's Engineering, EarthLink, Nestle, and Cal Tech.
• Coordinate day-to-day activities and operations of Billing Office personnel focusing on obtainable goals and
expectations.
• Managed Company accounts for pre-employment, drug screening, and Workers Compensation.
Education and Credentials
• Licensed Agent – Life, Accident and Health Lic. 0L09163
• High School Diploma - California High School, Whittier, CA
• College – Citrus Community and Mt Sac Community
• 150 Hours Marketing and Management Training
Volunteer Work
• Business Partner - Pasadena Senior Center
• Member - Pasadena Senior Commission Committee
• Member - Senior Olympics - Medical Support Committee
• Member - Pasadena "Conference On Aging" Planning Committee
• Member - Assemblyperson Carol Liu "Breast Cancer Awareness" Committee
• Volunteer - Annual Senior Service Festival
• Volunteer – Ambassador for the city of Pasadena
• Member - Pasadena Chamber of Commerce
• Member – Arcadia Chamber of Commerce
• Member- Covina Chamber of Commerce
Skills
• Expert in Marketing, Sales and Networking
• Computer skills include Microsoft Office (Outlook, Word, Publisher, and Excel & PowerPoint).