1. REG. NO. 1929/001817/07 (PTY) LTD
ROLE: Supplier Onboarding Coordinator
ROLE OBJECTIVES
This role will form part of the Electronic Exchange Programme Team that will be
responsible for:
 Vendor Relationship Management:
o Direct Supplier Relationship Management related to master data cleansing
and implementation of an EDI solution.
o Understanding the Shoprite/Retail business rules and business processes
for all EDI financial documents
o Coordination of rollout activities to onboard Suppliers on the full end to end
EDI solution.
 Master Data Management:
o Providing initial Quality Assurance of the article master data.
o Facilitating resolution of article master data queries between the Master
Data Quality Team and the Supplier when required.
 Technical / Systems Management:
o Coordinating the Integration Testing and Go-Live activities between
Suppliers and Shoprite Technical Teams.
o Configuration of the Supplier on the applicable EDI systems (front end e.g.
SAP ERP data maintenance; Supplier Portal configuration/administration).
o Testing of EDI financial documents.
 Vendor Support Post Go-live:
o Investigate and address issues relating to EDI on-boarding of the supplier.
o Coordination / escalation of technical problems.
o Hand-over to support team (bau processes).
COMPETENCIES
 Able to communicate effectively with Shoprite Suppliers to agree and meet project
timelines.
 Present and easily communicate information.
 Good administration and organisation skills.
 Be a self-starting, independent worker with a high level of autonomy.
 Able to handle multiple priorities and manage stress appropriately.
 Able to show initiative, good judgement and resourcefulness.
 Deliver results and meet project expectations.
 Strong focused analytical and problem-solving abilities.
 Must possess attention to detail and show vigilance during analysis activities.
 Must value operating in a collaborative and cooperative environment.
 Willingness to adhere to principles of confidentiality.
 SAP Retail and/or Finance (user not functional)

2. REG. NO. 1929/001817/07 (PTY) LTD
DUTIES
Vendor relationship management:
 Initial contact and set up of engagement sessions with Suppliers.
 Present project scope, timeline and requirements; describe required article data items to
the Supplier.
 Agree detailed timeline for article data file submission with the Supplier.
 QA article data sent by the Supplier and resolve article data issues with the Supplier.
 Understand GS1 master data standards and be able to apply it to article master data as
required.
Master Data Management:
 Serve as first line support for the Supplier and respond promptly to various article data
queries.
Technical / System’s management:
 Agree detailed timeline for EDI testing with the Supplier.
 Regular follow-up with the Supplier concerning delivery of article data and EDI test files.
 Ensure that agreed article data for the Supplier exists in the Test (QA) environment.
 First line support for resolution of technical queries.
 For each test file carry out checks on the Supplier Portal and OBS/COR3 to ensure data
received and sent is correct.
 Provide sign-off for each interface from Shoprite’s perspective and ensure signoff is
obtained from the Supplier.
 Coordinate go-live activities with Supplier and Shoprite.
 Configure systems to switch supplier live.
Vendor Support Post Go-live:
 Provide support to the Supplier for a pre-determined time post go-live.
 Carry out checks on the Supplier Portal and OBS/COR3 to ensure data received is correct.
Day to Day:
 Update Supplier Control file as required.
 Provide progress status to the Project Manager.
 Escalate any issues or Supplier delays to the Project Manager as soon as possible.
 Attend Project meetings as required.
REPORT STRUCTURE
 Reporting to the Electronic Exchange Project Manager.

3. REG. NO. 1929/001817/07 (PTY) LTD
JOB RELATED EXPERIENCE
Time Essential Desirable
Working Knowledge of MS Office 1-2 yrs X
Experience in business administration related activities 2-4 yrs X
Product Master Data knowledge X
Demonstrates knowledge and understanding of
organizational and departmental policies and procedures.
1-2 yrs X
Able to work effectively with internal and external
customers.
1-2 yrs X
Experience with project within a business and / or IT
environment.
1-2 yrs X
Experience in checking correctness of high volume data and
files processing.
1-2 yrs X
Commercial experience with an understanding of retail
business processes.
1-2 yrs X
Experience with master data implementations conforming to
GS1 XML transactional standards.
1-2 yrs X
Working knowledge of SAP Retail systems 1-2 yrs X
FORMAL QUALIFICATION
Time Essential Desirable
Certification in Business Administration (or equivalent) X
WORKING CONDITIONS
Working hours 8.5 per day / 170 hours per month – 6
month contract
Travel None
Time away from home None
Posture Office
Physical danger None
Physical environment Office