Quality Customer Service Professional Seeks New Opportunity
1. 6871 Peachtree Dunwoody
Rd. 120
Atlanta, GA.30328
404-539-4490 j.bear401@att.net
Jeffrey P. Berry
Objective To become a member of a team dedicated to quality customer service with
honesty and integrity.
Experience June 2012 – April 2015 Homeowners Advantage Atlanta, GA
Property Engineer – In Unit Services Manager – Home Warranty
Coordinator
• Serviced ancillary needs on multiple properties throughout the Atlanta
region.
• Performed in unit service requests for home owners. Purchased all needed
tools and materials and submitted weekly reports with the use of Excel and
emails and Building Link including purchasing and billing statements.
• Worked directly with home owners to resolve warranty issues, obtained
contractor bids for repairs, submitted for approval and oversaw all work to
completion.
• Worked directly with property managers to obtain bids for major common
area plumbing roofing and other structural repairs on multiple properties,
Coordinated and oversaw annual life safety inspections on fire pumps and alarm
systems, generators, backflow systems and other building critical systems
Aug. 2005 – July 2010 Ram Partners Atlanta, GA
Service Technician
• Successfully dealt with HVAC, electrical and plumbing issues including the
installation of heat pumps and water heater.
• Purchased and maintained supplies of required materials within the
confines of a monthly budget.
• Promptly responded to after hours emergency calls
July 2004 – Aug. 2005 Post Properties Atlanta, GA
Assistant Property Engineer
• Handled service calls for a 400 unit community.
July 2002 – June 2004 Equity Residential Atlanta, GA
Service Technician
• Performed service calls and turn key work for a class C 300 unit
community.
July 2000 –July 2002 Merrill Gardens Atlanta, GA
Maintenance and Housekeeping Supervisor
Maintained facility and supervised housekeeping staff. Purchased supplies.
