1. JAMES MICHAEL WOODROW
4252 Addison Circle
Addison Texas 75248
Home (469) 235-9633
JWoodrow5934@Gmail.com
PROFILE
Highly energetic and motivated with over 10 years of Hospitality and Management
experience. Performing efficiently in high-pressure multitask environment. Excellent
interpersonal and communication skills. Team player, always willing to provide support and
assistance to peers at all levels. Well organized, able to co-ordinate and complete multiple
projects at a given time. Able to maintain a high standard of performance and
professionalism at all times while still thinking outside the box.
Knowledge of Microsoft Technologies
-
Windows 8
Windows 7
Windows XP
Windows Server 2003
SKILLS:
Technical: Visual Basic 5(2001), Microsoft Office, Adobe
Acrobat/Reader/Photoshop, WordPerfect
Interpersonal: Customer service, effective communication, problem solving and
organization skills
Certified to operate self-propelled booms, scissor lifts, fork lifts, and trailer
mounted aerial work platforms
Proficient in Micros, Squirrel, and Aloha point of sale systems.
Texas Alcoholic Beverage Commission Certification valid through 2016
EDUCATION:
Austin Community College - Austin, TX – Completed two years toward a degree in
Business Administration

2. Plano Senior High School - Graduated in 2003
EXPERIENCE:
2013 - 2014 | Vision Enclosure Walls | Dallas, TX
Installer – Glazier
Instlalled floor to ceiling windows in highrise buildings and completed projects in
San Antonio and Houston.
Applied sealants and caulks to newly installed glass and frames
Tested waterproofing durability and performed routine pressure checks
Completed scaffolding training and regularly constructed scaffolding structures·
2010 - 2012 | Thrive Club @ Crown Plaza Hotel| Dallas, TX
Bartender - Mixologist
Maintained a courteous and professional demeanor, demonstrated high levels of
social etiquette and upheld the high standards of service within the 5 Star
hotel.
Prepared extensive variety of cocktails and mixed drinks with speed, accuracy,
and style in an extremely fast-paced nightclub environment
Continually restocked bar with glasses, ice, liquor, garnishes, and other supplies
and coordinated with barback staff for maximum efficiency
Communicated effectively with security personnel to handle any and all security
concerns
2008 - 2009 Wings To Go│ │ Austin, TX
Server – Bartender
Utilized high levels of energy and superior multitasking abilities to process orders
and prepare beverages for guests in a sports bar environment
Entrusted to take high volume of take-out orders quickly and accurately and
streamlined delivery process
Managed inventory and maintained high levels of cleanliness at all times
2005 - 2007 MONDO'S│ │ Dallas, TX
Server ManagerOn-Site Marketing and Distribution- On-site beverage marketing to existingand new clients
Provided friendly and professional service to patrons in a fine dining atmosphere
Answered questions about menu selections and made recommendations when
requested
Skillfully coordinated with server team to ensure seamless and efficient service
Trained new servers and floor staff on guest service expectations, safety
procedures, proper food handling, and restaurant protocols
2001 - 2005 CINGULAR WIRELESS│ │ Carrollton, TX

3. Area Manager – Customer Service rep for CingularWireless
Managed four stores (each store with a minimum of three employees)
Responsible for all areas of customer service including: resolving problems,
suggesting additional options and recommending alternate solutions both in
person and over the phone
In charge of training employees and making recommendations to the District
Manager·
Provided exceptional customer service by developing and maintaining a positive
relationship with clients
REFERENCES:
Morgan Shoemaker
Sous-Chef
Origin Kitchen + Bar -
214.616.6284
Kahlil Kayin Jitahadi
Client Technical Support Analyst
RMG Networks
214.952.2810
Courtney Pennington
Server - Bartender
Papadeaux
832.729.2033
Steven Cavazos
Head Server
Eureka Craft Bar + Grill
214.705.5859