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Jacquelyn Richardson
Cell (720) 666-0806 Email RichJ1788@gmail.com
4800 Kipling St. Wheat Ridge, CO
VETERAN HONORABLY DISCHARGED
Over 10 Years CustomerService Experience
(2016)JERSEY MIKE’S LLC
64th
andMcIntyreArvada, CO
Supervisor/Owner: DavidPhillips; can be reachedandusedas a reference
Crew Member
Duties: Past experience forover a year in another location as Assistant Manager before joiningthe U.S. Army; Exceptional customerservice;
high attentiontodetail; Enforcingof healthcodes, regulations, andstandards, general store upkeepandCustomerService.
(2016)SOJUASIANBISTRO
Old JacksonvilleHWY Tyler, TX (903) 939-1100
Supervisor/ Owner: ICEE; Can be reachedandusedas a referenceat restaurant phone number
Manager/ Bartender
Duties: Updatedwebsite informationand networkedthrough Social Media; overseeingof general serverandbar operations andefficiency;
responsible for hiring/interviewing; employee evaluationandTraining; mainbartender; mixology; servingtables/ Customer Service; overseeing
To-Go anddeliveryorders; secretarial.
Left due to lack of customers
(2016)VECTOR MARKETING: CUTCO
110 S. Whitehouse, TX75791 (Nolonger in business)
Supervisor/ Branch Manager: AndrewShehorn;(No business number available)
Sales Representative
Duties: Gain contacts through personal referrals; presentation ofa 30 minute demonstrationeither at the customer’s home ormeeting place of
their convenience; trackingcustomer sales anddata input; recruitingpotential employees; extensive knowledge of Cutcocompany products,
standards, andservices.
Left due to lack of referrals in area
(2014-2015)ELECTRICAL APPRENTICETRAINING
Various locations
Pay dependent onjob(11/HR-20/HR)
Supervisor- FredEasley; Ezlyfm@gmail.com
Trainee
Duties: Short trainingon installingplugs; conduit; light EMT Pipe Bending; attic access; terminatingrelays for PLC responsible forheavy
machinery; light Ditch WitchOperation; handshovelingandburyingpipe; tool upkeepandorganization; safety;
Currently still training.
(2014-2016)JERSEY MIKES LLC
S. Broadway Tyler, TX(903)561-4955
General Manager: JohnHall; Can be reachedandusedas reference at restaurant phone number
Shift Leader/ Sandwich Artist
Duties: Past experience forover a yearas Assistant Managerat thesame storebeforejoiningthe U.S. Army; rehiredafterreturninghomefrom
Active Duty; Overseeingof 2-4CrewMembers; Strict attention to detail; general storeupkeep andcustomer service.
(2011-2014) U.S. ARMY
BasicTraining: Fort Jackson/SouthCarolina
Advanced Training:Fort Sam Houston/ San Antonio
Primary Duty Station: Ft. Bliss/El Paso
Deployed:2013Bagram Air Field/ Afghanistan
First Sergeant- ErikCedeno; El PasoCombat Support Hospital 219thMED DET-Can be usedas a reference
MOS: Behavioral HealthSpecialist (68X)
Duties: In charge of over five classes on various Behavioral Healthsubjects in Afghanistan; secret clearance; ledtour of facility to Surgeon
General of the Army andreceivedcoin for knowledge of theclinic’s mission; inpatient; outpatient; ArmedEscort for Soldiers; housekeepingof
dwellings for Soldiers in the program; interviewingpatients; Consultationwith Psychiatrists, Psychologists,Occupational Therapists, and
Physician’s Assistants.
Left to pursue college degree in Psychology
(2010-2011)MSB (USAAINSURANCE)
Shelly Drive Tyler, TX (903)581- 2886
Supervisor/ Trainer: JimerePalmer; Number Unknown-Can use for reference
Call Center Representative; extensive knowledge on insurance; OutboundandInboundCalls; sales; updatinginsuranceinformation into USAA
database; Extreme multi-taskingandknowledge of services offered; Large volume ofDataEntry;
Left due to conflictingwork schedules/ workingtoomanyjobs at once
(2010-2011)SOUTHLAKEGRILL
Lake TylerWhitehouse,TX75791 (Nolonger in business)
Supervisor: Joseph Seaitz-numberunknown
Server; barback; cocktail waitress; general upkeep andcleanliness of restaurant andconnectedfacilities; mixology; customerservice; knowledge
of foodandbeverage menus; knowledge of spirits andsome mixology;liftingup to 160lbs.
(2010-2011)JERSEY MIKE’S LLC
S. Broadway Tyler, TX75703; (903) 561-4955
Supervisor/ General Manager: Jeremy Duke; Not available forcontact
Assistant Manager; managedinventory; cash-handling; shift leaderroles overseeing 2-4otheremployees at a time; responsible for
Training; store opening, closing, and rush shift management; qualitycontrol; customer care; social media advertising; settingup for and
deliveringcateringservices; invitedto train at original storein Jersey; maintaininggeneral cleanliness ofstore andsandwich artistry.
(2009-2010)PETLAND
French Quarter Tyler,TX
Dave andRobin Visninski- Owners-Supervisors-(NewStore not ownedby same persons of reference)
pet counselor; kennel work; Trainedin animal care andextensive product knowledge; sales floor; cleanliness; maintenanceof animal habitats;
answeringphones; cashier; dogwalking; grooming; simple first aid.
EDUCATION:
Current: AshfordUniversityOnline- NoDegree-Over36 hours- 4.0 G.P.A-MemberAlpha Sigma Lambda Honor Society; Member SALUTE!
Military Honor Society; eligible tojoinGolden Key Honor Club.
Previous:
Universityof Texas: Degree progress transferredtocurrent school; Psychology Major; over15course credit hours
Liberty UniversityOnline: Degreeprogress transferredtocurrent school; Psychology Major; 4.0 GPA; 6 course credit hours
Whitehouse H.S.: Honor Thespian; Degree attained; Class VotedMost Talented; Drama ClubVice President; Vice President ofNational
ThespianSociety.
OTHER REFERENCES:
Robert Ace Gallop / Landmark Foods
(903) 352-3708 ; Known over 8 years
DiannaRowell / NursingHome Administration
(903) 617-8654: Known lifelong
Frederick Easley / Electrical
Ezlyfm@gmail.com-known over2 years; Work Partner
SPECIAL SKILLS: Typing: 300+ WPM(Words Per Minute); AHLTA Database entry; Powerpoint. Excel.Word. Microsoft Works.Microsoft
Office; social media sites; webdesign; blogdesign; marketingskills andexperience.
SPECIAL QUALIFICATIONS : TABC Certified; FoodHandlerCertification; Combat Life Saver Certified. Level 1 Combatives Certified;
Basic Life Saver Card. Military Marksman.

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RichJResumeUPDATED130

  • 1. Jacquelyn Richardson Cell (720) 666-0806 Email RichJ1788@gmail.com 4800 Kipling St. Wheat Ridge, CO VETERAN HONORABLY DISCHARGED Over 10 Years CustomerService Experience (2016)JERSEY MIKE’S LLC 64th andMcIntyreArvada, CO Supervisor/Owner: DavidPhillips; can be reachedandusedas a reference Crew Member Duties: Past experience forover a year in another location as Assistant Manager before joiningthe U.S. Army; Exceptional customerservice; high attentiontodetail; Enforcingof healthcodes, regulations, andstandards, general store upkeepandCustomerService. (2016)SOJUASIANBISTRO Old JacksonvilleHWY Tyler, TX (903) 939-1100 Supervisor/ Owner: ICEE; Can be reachedandusedas a referenceat restaurant phone number Manager/ Bartender Duties: Updatedwebsite informationand networkedthrough Social Media; overseeingof general serverandbar operations andefficiency; responsible for hiring/interviewing; employee evaluationandTraining; mainbartender; mixology; servingtables/ Customer Service; overseeing To-Go anddeliveryorders; secretarial. Left due to lack of customers (2016)VECTOR MARKETING: CUTCO 110 S. Whitehouse, TX75791 (Nolonger in business) Supervisor/ Branch Manager: AndrewShehorn;(No business number available) Sales Representative Duties: Gain contacts through personal referrals; presentation ofa 30 minute demonstrationeither at the customer’s home ormeeting place of their convenience; trackingcustomer sales anddata input; recruitingpotential employees; extensive knowledge of Cutcocompany products, standards, andservices. Left due to lack of referrals in area (2014-2015)ELECTRICAL APPRENTICETRAINING Various locations Pay dependent onjob(11/HR-20/HR) Supervisor- FredEasley; Ezlyfm@gmail.com Trainee Duties: Short trainingon installingplugs; conduit; light EMT Pipe Bending; attic access; terminatingrelays for PLC responsible forheavy machinery; light Ditch WitchOperation; handshovelingandburyingpipe; tool upkeepandorganization; safety; Currently still training. (2014-2016)JERSEY MIKES LLC S. Broadway Tyler, TX(903)561-4955 General Manager: JohnHall; Can be reachedandusedas reference at restaurant phone number Shift Leader/ Sandwich Artist Duties: Past experience forover a yearas Assistant Managerat thesame storebeforejoiningthe U.S. Army; rehiredafterreturninghomefrom Active Duty; Overseeingof 2-4CrewMembers; Strict attention to detail; general storeupkeep andcustomer service. (2011-2014) U.S. ARMY BasicTraining: Fort Jackson/SouthCarolina Advanced Training:Fort Sam Houston/ San Antonio Primary Duty Station: Ft. Bliss/El Paso Deployed:2013Bagram Air Field/ Afghanistan First Sergeant- ErikCedeno; El PasoCombat Support Hospital 219thMED DET-Can be usedas a reference MOS: Behavioral HealthSpecialist (68X) Duties: In charge of over five classes on various Behavioral Healthsubjects in Afghanistan; secret clearance; ledtour of facility to Surgeon General of the Army andreceivedcoin for knowledge of theclinic’s mission; inpatient; outpatient; ArmedEscort for Soldiers; housekeepingof dwellings for Soldiers in the program; interviewingpatients; Consultationwith Psychiatrists, Psychologists,Occupational Therapists, and Physician’s Assistants. Left to pursue college degree in Psychology (2010-2011)MSB (USAAINSURANCE) Shelly Drive Tyler, TX (903)581- 2886 Supervisor/ Trainer: JimerePalmer; Number Unknown-Can use for reference Call Center Representative; extensive knowledge on insurance; OutboundandInboundCalls; sales; updatinginsuranceinformation into USAA database; Extreme multi-taskingandknowledge of services offered; Large volume ofDataEntry; Left due to conflictingwork schedules/ workingtoomanyjobs at once (2010-2011)SOUTHLAKEGRILL Lake TylerWhitehouse,TX75791 (Nolonger in business) Supervisor: Joseph Seaitz-numberunknown Server; barback; cocktail waitress; general upkeep andcleanliness of restaurant andconnectedfacilities; mixology; customerservice; knowledge
  • 2. of foodandbeverage menus; knowledge of spirits andsome mixology;liftingup to 160lbs. (2010-2011)JERSEY MIKE’S LLC S. Broadway Tyler, TX75703; (903) 561-4955 Supervisor/ General Manager: Jeremy Duke; Not available forcontact Assistant Manager; managedinventory; cash-handling; shift leaderroles overseeing 2-4otheremployees at a time; responsible for Training; store opening, closing, and rush shift management; qualitycontrol; customer care; social media advertising; settingup for and deliveringcateringservices; invitedto train at original storein Jersey; maintaininggeneral cleanliness ofstore andsandwich artistry. (2009-2010)PETLAND French Quarter Tyler,TX Dave andRobin Visninski- Owners-Supervisors-(NewStore not ownedby same persons of reference) pet counselor; kennel work; Trainedin animal care andextensive product knowledge; sales floor; cleanliness; maintenanceof animal habitats; answeringphones; cashier; dogwalking; grooming; simple first aid. EDUCATION: Current: AshfordUniversityOnline- NoDegree-Over36 hours- 4.0 G.P.A-MemberAlpha Sigma Lambda Honor Society; Member SALUTE! Military Honor Society; eligible tojoinGolden Key Honor Club. Previous: Universityof Texas: Degree progress transferredtocurrent school; Psychology Major; over15course credit hours Liberty UniversityOnline: Degreeprogress transferredtocurrent school; Psychology Major; 4.0 GPA; 6 course credit hours Whitehouse H.S.: Honor Thespian; Degree attained; Class VotedMost Talented; Drama ClubVice President; Vice President ofNational ThespianSociety. OTHER REFERENCES: Robert Ace Gallop / Landmark Foods (903) 352-3708 ; Known over 8 years DiannaRowell / NursingHome Administration (903) 617-8654: Known lifelong Frederick Easley / Electrical Ezlyfm@gmail.com-known over2 years; Work Partner SPECIAL SKILLS: Typing: 300+ WPM(Words Per Minute); AHLTA Database entry; Powerpoint. Excel.Word. Microsoft Works.Microsoft Office; social media sites; webdesign; blogdesign; marketingskills andexperience. SPECIAL QUALIFICATIONS : TABC Certified; FoodHandlerCertification; Combat Life Saver Certified. Level 1 Combatives Certified; Basic Life Saver Card. Military Marksman.