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What have you learned
 from your audience
     feedback?

    By Jack Beale-Burchell
O After we showcased our documentary, radio trail
 and double page spread article, to a group of
 people, we streamlined the audience feedback
 process by handing out a questionnaire with
 open and closed questions in order to get a mix
 of statistics and opinions. We believed a
 questionnaire was the best way to collect results
 as asking everyone individually and conducting
 focus groups would take far too much time, and
 wouldn’t give us any responses in the form of
 quantitative data.
O To look at the results of the qualitative data, we
  found out the many people believed that we did not
  need to improve on either of the two ancillary tasks
  in terms of content, but some people thought that
  the background music on the radio trail wasn’t
  suitable for the advertising of the documentary with
  28% of the people we asked believing it wasn’t
  suitable. But this doesn’t really teach us
  anything, to justify that comment I believe that the
  music wasn’t to other people’s preference, for
  example other people like other genres and that
  could be the cause of this response. But as 28% is
  a minority, we feel the music was appropriate from
  the responses of the rest of the group.
O Also from our feedback for the radio trailer yet again 28% said
  that the trailer wasn’t effective in advertising the
  documentary, in the sense that it didn’t make them want to
  watch the documentary. This can be put down to a few
  conclusive judgements, for example some people may have
  found the actual content of the trailer itself dull or
  boring, others could have found that the trailer didn’t actual
  make any effect on them. Finally the last judgement could be
  that the radio trailer itself isn’t an effective advertising
  technique, and maybe other forms such as television
  adverts, posters and magazine ads could have had a greater
  effect. But yet again this is a minority percentage, which
  draws the conclusion that radio trail itself was somewhat an
  effective piece of advertising.
O When looking at the responses we
 received from the documentary itself, they
 were overall very positive, which to us as
 a group was somewhat a
 surprise, considering we asked the people
 we had handed the questionnaires to, to
 answer them honestly and truthfully, so
 we could get a realistic set of data.
O The data we received from the documentary was
  extremely positive 100% of the people we asked
  thought it was edited in a coherent way and that the
  narration was relevant and to the point. This shows
  that key elements of the documentary were
  extremely professional. Also 100% of the people we
  asked thought it followed codes and conventions of
  real documentaries, also they thought the
  documentary was well structured and put together.
  These results help us learn that the documentary
  was extremely professional and was produced very
  well. A further 94% thought that the opening
  sequence of the documentary caught their attention
  and looked very professional, which further shows
  that we had edited it and produced it to a highly
  professional level.
O Here is selection of the quantitative feedback that
  we received, the responses were based on the
  answers of Yes, No and No Answer.
O To conclude we were surprised that the
 documentary was as well received as it
 was, and the feedback shows that a large
 majority of the people we had asked thought it
 was extremely professional and followed the
 codes and conventions of current and existing
 documentaries, which is what we had set out to
 create. This teaches us that the documentary
 was an overall success.

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Media question 3

  • 1. What have you learned from your audience feedback? By Jack Beale-Burchell
  • 2. O After we showcased our documentary, radio trail and double page spread article, to a group of people, we streamlined the audience feedback process by handing out a questionnaire with open and closed questions in order to get a mix of statistics and opinions. We believed a questionnaire was the best way to collect results as asking everyone individually and conducting focus groups would take far too much time, and wouldn’t give us any responses in the form of quantitative data.
  • 3. O To look at the results of the qualitative data, we found out the many people believed that we did not need to improve on either of the two ancillary tasks in terms of content, but some people thought that the background music on the radio trail wasn’t suitable for the advertising of the documentary with 28% of the people we asked believing it wasn’t suitable. But this doesn’t really teach us anything, to justify that comment I believe that the music wasn’t to other people’s preference, for example other people like other genres and that could be the cause of this response. But as 28% is a minority, we feel the music was appropriate from the responses of the rest of the group.
  • 4. O Also from our feedback for the radio trailer yet again 28% said that the trailer wasn’t effective in advertising the documentary, in the sense that it didn’t make them want to watch the documentary. This can be put down to a few conclusive judgements, for example some people may have found the actual content of the trailer itself dull or boring, others could have found that the trailer didn’t actual make any effect on them. Finally the last judgement could be that the radio trailer itself isn’t an effective advertising technique, and maybe other forms such as television adverts, posters and magazine ads could have had a greater effect. But yet again this is a minority percentage, which draws the conclusion that radio trail itself was somewhat an effective piece of advertising.
  • 5. O When looking at the responses we received from the documentary itself, they were overall very positive, which to us as a group was somewhat a surprise, considering we asked the people we had handed the questionnaires to, to answer them honestly and truthfully, so we could get a realistic set of data.
  • 6. O The data we received from the documentary was extremely positive 100% of the people we asked thought it was edited in a coherent way and that the narration was relevant and to the point. This shows that key elements of the documentary were extremely professional. Also 100% of the people we asked thought it followed codes and conventions of real documentaries, also they thought the documentary was well structured and put together. These results help us learn that the documentary was extremely professional and was produced very well. A further 94% thought that the opening sequence of the documentary caught their attention and looked very professional, which further shows that we had edited it and produced it to a highly professional level.
  • 7. O Here is selection of the quantitative feedback that we received, the responses were based on the answers of Yes, No and No Answer.
  • 8.
  • 9. O To conclude we were surprised that the documentary was as well received as it was, and the feedback shows that a large majority of the people we had asked thought it was extremely professional and followed the codes and conventions of current and existing documentaries, which is what we had set out to create. This teaches us that the documentary was an overall success.