revised

1. Izzy Saadeh FA 102B Professor Klinkowstein
User/Customer Experience Map
Product Description
A mobile app that is location-based and used to help individuals interact
with other users in groups based on similar interests; compatible with both
iPhone and Android users.

2. Izzy Saadeh FA 102B Professor Klinkowstein
User/Customer Experience Map
Audience
- All genders
- Ages 16 and up
- Primarily young adults, 18+

3. Izzy Saadeh FA 102B Professor Klinkowstein
User/Customer Experience Map
Encountering the Product On-Line
Consideration: In the circumstance in which the user wants to socialize in a new area, expand their friend
group, participate in activities in a group, or simply to meet like-minded people, this app may be
considered.
Use: Moving to a new area, not wanting to travel into the city alone, wanting a group of friends to go to the
gym with are three of many examples in which a potential customer could make use of this product.
Post-Use: review the app online on a survey, recommend to others

4. Izzy Saadeh FA 102B Professor Klinkowstein
User/Customer Experience Map
Encountering the Product Off-Line
Consideration: recommendations in person by users to others, advertisements
Use: meeting with other users in person as the app entails, sharing experiences with others in person
Post-Use: keeping the relationships formed from the app