Tel Q Global provides international calling and messaging services for businesses. They offer international freephone numbers, direct inward dialing numbers, and SMS services from over 100 countries. They have offices in Singapore and India and connectivity to tier 1 telecom operators globally. Their network uses SIP and SMPP standards and has redundant points of presence for reliability. They provide 24/7 support and claim seamless global connectivity, high quality voice and messaging, strength in emerging markets, and ability to scale as needed.

1. Tel Q Global
Numbers SMS

2. Who we are
We are a new-age communications provider focused on meeting
the international calling & messaging needs of businesses and
global enterprises looking to project a local presence.
We have offices in Singapore & India

3. What we do
International Freephone
Number (IFN)
Direct Inward Dialing (DID)/
Local Number Service (LNS)/
Geo Numbers
SMS hubbing – A2P, P2A
Universal International
Freephone Number
(UIFN)

4. Our IFN & DID credentials
Excellent QoS at most
competitive rates
IFN & DID access from 100+
countries across the globe
Direct access & connectivity
with incumbent telco operators
Carry IFN & DID traffic for sensitive customers like
Audio conferencing companies and Call centers

5. Exclusive DID Offerings
Mauritius DID
Zimbabwe DID
Tanzania DID
Uganda DID

6. Our SMS credentials
Intelligent SMS Routing
• LCR based | Premium based
IP Connectivity
• SMPP
Real-time Support
• 24*7 NOC support | Smart reporting

7. Backed by
Connectivity with
wider reach
Quick
deployment
Our SMS hub
Exemplary Product | Service | Support
> Efficiency
In delivery
One
agreement to
exchange
messages
> reach
to destinations
Lower
cost
24*7
customer
support
One
point of contact

8. Why Tel Q Global
SEAMLESS
global
connectivity
• One-stop
solution
• Direct
access
QUALITY
high quality
voice &
messaging
• 24*7
Support
Service
• Access
from tier-I
operators
STRENGTH
in emerging
markets
• Access
from hard
to reach
geographi
es
• Competiti
ve rates
SCALE
as per
need
• Scale up
the
capacity
as per
need
QUICK
turn around
time
• Add new
numbers &
messaging
routes in
days
• Simple bill
structure

9. Our Network Infrastructure
Global
PoPs
• Singapore
• US
• UK
24x7 NOC
• 24x7 NOC
in
Bangalore
• 99.9%
Uptime
availability
• Redundan
cy at all
levels
Technology
• SMPP
• SIP
• NexGe
Platform
People
• Cisco
certified
engineers
• Have
worked in
Tier 1
telcos of
India , ex
Tata, Airtel

10. • SMPP ready for messaging
• SIP Standards RFC3261,
RFC2833
• IPv4 addresses
• Codecs supported
• G.711 preferred for all
calls
• G.711, G.723, G.729
supported for VoIP
originated calls
VOIP Standards
• Supports DID, Toll Free &
Premium Rate numbers
• Number transition to
DNIS/routing numbers
possible
• Unique routing code to
distinguish Fixed vs Mobile
origination if necessary
Number Processing
• G.168 echo cancellation with
minimum 128 ms tail delay
• Packet loss < 0.1%
• One-way Delay < 300 ms
• Max jitter < 10 ms
• MOS (Mean Opinion Score)
> 3.6
• DTMF Suppression < 10 ms
Network Performance
Technical Standards

11. Technical Standards
• Diverse VOIP gateways
(i.e., SBCs) in region or
country
• Connectivity with at least
two sites and physical links
• Each site configure in
Active-Active mode with
traffic evenly distributed
• Each site can take over
100% of traffic in case of
second site failure
Geo Redundancy
• 24x7x365 Network
monitoring & support
escalation
• Dedicated Commercial
Account Managers
Service Support

12. Some of our customers…