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RouteSms Solutions Limited
Canada # India # UK
Just Turn ON
What is RiivrS ?
RiivrS = RouteSms Intelligent Interactive Voice Service
• RiivrS is a carrier-grade Hosted Voice platform
• RiivrS is a single solution for outbound and inbound calls with IVR
• RiivrS has the capability to handle millions of calls successfully
• RiivrS offers a wide variety of VoiceXML and IVR hosting services using
the latest innovations
• RiivrS helps companies to run the campaigns and receive the feedback
via voice channel
• RiivrS is a Plug and Play solution without any CAPEX
RiivrS - Features
• The RiivrsS Gateway runs on the Red Hat Linux operating system, and
incorporates the Automatic Speech Recognition (ASR), Text-To-Speech
(TTS) resources
• RiivrS provides support for the best-of-breed ASR and TTS engines For
TTS
• RiivrS supports multiple languages with Thirdparty TTS• RiivrS supports multiple languages with Thirdparty TTS
• Other ASR and TTS engines can be integrated on customer demand
• RiivrS has online Control panel and Web based reporting
RiivrS – Capabilities
Platform Capabilities
• Multi Channel Capability
• Voice, SMS, Conference Bridge
• Multi Protocol Capability
• E1/PRI, E1/SS7, SIP, H323, H324m
• Multi Codec Capability
Signalling Capabilities
• SS7
• Promotional & Transactional
• SIP
• CLI (Premium) & Non CLI
(Standard)• Multi Codec Capability
• Ulaw , alaw, G722 (HD voice) ,
G729 , AMR(WB HD voice)
(Standard)
• E1 / PRI
• Promotional
SS7 & E1 Circuit
• PAN India
• Mobile Network
• Fixed Lines
• Premium Telco Provider for all links
• Outbound – OBD
• Promotional & transactional *
VoIP Circuit
• Termination Services 100+ Countries*
• Origination Services in 50+ Countries
• Direct Termination
• Multiple providers for Redundant
Services
• OBD (CLI & Non CLI)
RiivrS – Connectivity Capability
• Promotional & transactional *
Campaigns
• Inbound DID
• Inbound Toll Free
• VMN on SS7 Circuit
• Wholesale / Bulk calling
• OBD (CLI & Non CLI)
• Promotional Campaigns
• Inbound DID
• Inbound UIFN*
• Retail Voice Traffic*
• Non CLI
• Wholesale Voice Traffic*
• CLI & Non CLI
RiivrS – Outbound Voice Logical Flow
Wholesale
Voice
SS7/PRI/VoIP
Retail Voice
SS7/PRI/VoIP
Origination &
Termination
CLI / Non CLI
Termination
CLI / Non CLI
RiivrS – Inbound and Outbound
Inbound Voice Service has 3 main
components
Outbound Voice Service is divided
into 2 major parts
Outbound
Interactive Auto
Dialer
Non Interactive
Auto Dialer
Inbound
Welcome
section
Language
selection
Applications
main menuDialer
Receive
feedback from
customers
Hot Key feature
Available
sAuto dialer
interaction by
pressing keys
Auto Dialer
General
information is
played
No interaction
on key press
section
selection
section
main menu
section.
RiivrS – Architecture
Database
Sigoma/
DGM
PRI
Provider
OBD
IBD
DGM
SS7
MIS ADMIN
RiivrS
Web
Interface
&
Reporting
Operato
r
RiivrS –Advantage
• Outbound Voice call has got 40% more efficiency over SMS
• RiivrS can trigger ‘N’ no. of calls simultaneously every minute, resulting
in optimal utilization of resources and increase staff productivity
• No CAPEX and Low OPEX by reducing the resource requirement on
manual out bound voice calls and incoming calls
• Automation and Customized analytics
• Online Control panel for Admin and Reporting
• Real Time Detailed MIS
RiivrS –Target group &Functional usage
Entertainment
Call and
Record Voice
Contest &
Polls
Alerts
Election
Listen to
lectures
BFSI
Info Service
Balance Inq
Online
Commerce
Lead
Generation
Offer of the
day
Education
Attendance
Info about
Class, Bus,
Time
Enterprise VAS
Multiple
Uses
Product InfoProduct Info
service
Music on
Demand
Astrology
Voice SMS
Aarti
Satsang
Stocks Tips
of the day
Mobile
Banking
CC Payment
via IVR
Price check
Inq
Redirection
Listen to theListen to the
streaming
lectures
Counseling
Result
Brand
Promotion
** Mix of Outbound and Inbound Services
Awaiting for
Discussion ?
Price ?
Implementation ?
Queries ?
Don’t waitDon’t wait
Connect to us to Turn On
RouteSms Solutions Limited – About Us
• A Limited Company registered in India operating since 2004
• Expert in the field of Mobile Messaging, SMS Hubbing, SMS
Solutions, Platforms, APPs, Two Way Messaging, Call
forwarding and Voice solutions
• Own offices in Canada & UK, UAE operations starts soon
• Global MT capacity to more than 800+ MNOs, 16+ GT
• Having SMSC in India, Malta and UK
• ISO 9001:2000 certified & DISA Certified
• 200+ People ( More than 50% in technology)
• Globally 18000+ Client through 700+ Resellers
ashish @ routesms.com
Ashish Navinchandra Bavishi
Director : Enterprise Business
+91-9833994266+91-9833994266
India
RouteSms Solutions Limited
Office No. 401, 4th Floor,
Evershine Mall, Mind Space,
New Link Road, Malad (W),
Mumbai - 400 064, India.
Tel : 91-22-40337676/77/79/80-99
Fax : 91-22-40337650
Email : info@routesms.com
UK
RouteSms Solutions Limited
Park View, Acton Park,
183-189 The Vale,
London , W37RW ,
United Kingdom ,
Tel. +44(0)2086124060.
Email : sales@routesms.com
Canada
RouteSms Solutions Limited
2910, 16th Avenue North,
Lethbridge,
Alberta T1H 5E9,
Canada
Tel : +1 (403) 562-2942
Fax : +1 (403) 562-7694
Email : sales@routesms.com

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Riivrs - RouteSms Intelligent Interactive Voice Response Services

  • 1. RouteSms Solutions Limited Canada # India # UK Just Turn ON
  • 2. What is RiivrS ? RiivrS = RouteSms Intelligent Interactive Voice Service • RiivrS is a carrier-grade Hosted Voice platform • RiivrS is a single solution for outbound and inbound calls with IVR • RiivrS has the capability to handle millions of calls successfully • RiivrS offers a wide variety of VoiceXML and IVR hosting services using the latest innovations • RiivrS helps companies to run the campaigns and receive the feedback via voice channel • RiivrS is a Plug and Play solution without any CAPEX
  • 3. RiivrS - Features • The RiivrsS Gateway runs on the Red Hat Linux operating system, and incorporates the Automatic Speech Recognition (ASR), Text-To-Speech (TTS) resources • RiivrS provides support for the best-of-breed ASR and TTS engines For TTS • RiivrS supports multiple languages with Thirdparty TTS• RiivrS supports multiple languages with Thirdparty TTS • Other ASR and TTS engines can be integrated on customer demand • RiivrS has online Control panel and Web based reporting
  • 4. RiivrS – Capabilities Platform Capabilities • Multi Channel Capability • Voice, SMS, Conference Bridge • Multi Protocol Capability • E1/PRI, E1/SS7, SIP, H323, H324m • Multi Codec Capability Signalling Capabilities • SS7 • Promotional & Transactional • SIP • CLI (Premium) & Non CLI (Standard)• Multi Codec Capability • Ulaw , alaw, G722 (HD voice) , G729 , AMR(WB HD voice) (Standard) • E1 / PRI • Promotional
  • 5. SS7 & E1 Circuit • PAN India • Mobile Network • Fixed Lines • Premium Telco Provider for all links • Outbound – OBD • Promotional & transactional * VoIP Circuit • Termination Services 100+ Countries* • Origination Services in 50+ Countries • Direct Termination • Multiple providers for Redundant Services • OBD (CLI & Non CLI) RiivrS – Connectivity Capability • Promotional & transactional * Campaigns • Inbound DID • Inbound Toll Free • VMN on SS7 Circuit • Wholesale / Bulk calling • OBD (CLI & Non CLI) • Promotional Campaigns • Inbound DID • Inbound UIFN* • Retail Voice Traffic* • Non CLI • Wholesale Voice Traffic* • CLI & Non CLI
  • 6. RiivrS – Outbound Voice Logical Flow Wholesale Voice SS7/PRI/VoIP Retail Voice SS7/PRI/VoIP Origination & Termination CLI / Non CLI Termination CLI / Non CLI
  • 7. RiivrS – Inbound and Outbound Inbound Voice Service has 3 main components Outbound Voice Service is divided into 2 major parts Outbound Interactive Auto Dialer Non Interactive Auto Dialer Inbound Welcome section Language selection Applications main menuDialer Receive feedback from customers Hot Key feature Available sAuto dialer interaction by pressing keys Auto Dialer General information is played No interaction on key press section selection section main menu section.
  • 8. RiivrS – Architecture Database Sigoma/ DGM PRI Provider OBD IBD DGM SS7 MIS ADMIN RiivrS Web Interface & Reporting Operato r
  • 9. RiivrS –Advantage • Outbound Voice call has got 40% more efficiency over SMS • RiivrS can trigger ‘N’ no. of calls simultaneously every minute, resulting in optimal utilization of resources and increase staff productivity • No CAPEX and Low OPEX by reducing the resource requirement on manual out bound voice calls and incoming calls • Automation and Customized analytics • Online Control panel for Admin and Reporting • Real Time Detailed MIS
  • 10. RiivrS –Target group &Functional usage Entertainment Call and Record Voice Contest & Polls Alerts Election Listen to lectures BFSI Info Service Balance Inq Online Commerce Lead Generation Offer of the day Education Attendance Info about Class, Bus, Time Enterprise VAS Multiple Uses Product InfoProduct Info service Music on Demand Astrology Voice SMS Aarti Satsang Stocks Tips of the day Mobile Banking CC Payment via IVR Price check Inq Redirection Listen to theListen to the streaming lectures Counseling Result Brand Promotion ** Mix of Outbound and Inbound Services
  • 11. Awaiting for Discussion ? Price ? Implementation ? Queries ? Don’t waitDon’t wait Connect to us to Turn On
  • 12. RouteSms Solutions Limited – About Us • A Limited Company registered in India operating since 2004 • Expert in the field of Mobile Messaging, SMS Hubbing, SMS Solutions, Platforms, APPs, Two Way Messaging, Call forwarding and Voice solutions • Own offices in Canada & UK, UAE operations starts soon • Global MT capacity to more than 800+ MNOs, 16+ GT • Having SMSC in India, Malta and UK • ISO 9001:2000 certified & DISA Certified • 200+ People ( More than 50% in technology) • Globally 18000+ Client through 700+ Resellers
  • 13. ashish @ routesms.com Ashish Navinchandra Bavishi Director : Enterprise Business +91-9833994266+91-9833994266 India RouteSms Solutions Limited Office No. 401, 4th Floor, Evershine Mall, Mind Space, New Link Road, Malad (W), Mumbai - 400 064, India. Tel : 91-22-40337676/77/79/80-99 Fax : 91-22-40337650 Email : info@routesms.com UK RouteSms Solutions Limited Park View, Acton Park, 183-189 The Vale, London , W37RW , United Kingdom , Tel. +44(0)2086124060. Email : sales@routesms.com Canada RouteSms Solutions Limited 2910, 16th Avenue North, Lethbridge, Alberta T1H 5E9, Canada Tel : +1 (403) 562-2942 Fax : +1 (403) 562-7694 Email : sales@routesms.com