This is my presentation for HR managers in Business Training Center about strategic learning and training management and ISO 29990 approach. The key idea of presentation is the understanding of Strategic Management, Strategic HR management, and related issues of ISO 29990. Thanks to Fuad Sultanov for his excellent presentation which I use several ideas from him (ISO 29990:2010 Defining Quality of Workplace Training & Education).

1. ISO 29990
:
! "# $ %& # '(

2. ARE YOU READY FOR THE
FUTURE?
Did you prepare yourself for
today, in last ten years?
)1397 "# $ . /0 1 2 3 % 2

3. !
"#
)1397 "# $ . /0 1 2 3 % 3

4. $ % " $ &'
)1397 "# $ . /0 1 2 3 % 4

5. ( ) "*
)1397 "# $ . /0 1 2 3 % 5
4 56
"# $
. /0
/%7
$ "
8888. /0 "# $

6. '' +, $ - & ./'
"# $ 97 # .: ) /
+, $ -

7. 0 12 ( -3 4
' "(
!
"# $ %&! ! & '( )%* $+, - .
! / 0-! !.
2( # '! 3+%45 ' . 67 5 ( 8 5
! 9 !: ;5 + <! ! !)+ " / ' - > ( ?"(
<! * A +9 <! 9B 5 , - . $ %&! *
$+, -! ' !.
<! 9# C 9B & 5 <! )%* $+, ! D !< !
-! D ! <! ! '( E.
"# $ 97 # .: ) /

8. " 5! 67:
- 5 <
' 5 5 %FD
5
.
< + G5 <! ! D -!
5 9 !.)1397 8"# $ . /0 1 2 3 %

9. 9" : 2:
H - 9 5 5 A I 5 ' < 6 )J !G
"# ?".
< + K- & 9L >&! 9 !'
09- + 5 D +%F 5 !+
5 -.
)1397 9"# $ . /0 1 2 3 %

10. :
9 M 5 5 49 ! -! ! 5 5+
5 ! ' < . )N.
5 N+5 ' < 5 49 !
O OP+%I
!< 5
, Q !+&
- B 5
G5 R %4&)1397 10"# $ . /0 1 2 3 %

11. + &( "( ; <
6 - / &/ 2 = > ".

12. @ A / & B 0
0 ; !# <
80 $ = >
2 3 ?<.
%
@A
80 ! 3A /
80 = > B 9
= ?<
8= !)1397 12"# $ . /0 1 2 3 %

13. - & C
)1397 "# $ . /0 1 2 3 % 13
7 "
7 > (

14. ‫ﺑﺎﺷﺪ‬ ‫ﺑﺎﻳﺪ‬ ‫ﮐﻪ‬ ‫ﺁﻧﭽﻪ‬
-
!
'! -
' 9 /
'
‫ﺩﻳﺪ‬ ‫ﺍﻓﻖ‬
‫ﺑﻠﻨﺪﻣﺪﺕ‬
:‫ﺳﺎﺯﻣﺎﻥ‬ ‫ﻳﮏ‬ ‫ﺩﺭ‬
)1397 14"# $ . /0 1 2 3 %

15. :
->&! 9 ! ' + -(- -
' <! '( 5 ' ! 5.
<" S->&! 9 ! +J5 ! -
. D C +,. 5 " T! L!9
!+ O ,5 O ' !
K- & ! 5.
)1397 15"# $ . /0 1 2 3 %

16. strategy
)1397 16"# $ . /0 1 2 3 %

17. vision
mission
visionmission
0 ' CD0 ; E 0 >visionmission% 3A / B 3 1 0.
)1397 17"# $ . /0 1 2 3 %

18. vision
priority
plan
strategy
mission
Objectives
)1397 18"# $ . /0 1 2 3 %

19. :
- ) ' < <! ! B - +
+ K- &.
B<! !
>&! 9 !
" 9 &
& ,#* 5)U N(
)1397 19"# $ . /0 1 2 3 %

20. & D EF/2
)1397 "# $ . /0 1 2 3 % 20
• 20–10+• 20–10+
• 5-3• 5-3
• 1• 1

21. IT
3CFB . >
"# $ . /0 1 2 3 %
2 & D EF/
7G
)1397 21

22. ( H $
+
)1397 22"# $ . /0 1 2 3 %

23. )1397 "# $ . /0 1 2 3 % 23
G %>/. >
1 2 3
%! %)7D #
E 1(
G %>/' 3 . >
- -)KQ V ,E! W!(
G %>/CD . >
Q / - -)! ! #& /(
K L;
0 K L

24. )1397 "# $ . /0 1 2 3 % 24
I J: C3 . >
3 B :
M7.23

25. - & " !
)1397 "# $ . /0 1 2 3 % 25
NA #:
•
•G %>
•2 3
.2 3 .# )0 L
0 O:
•. P>/Q7> A
•3
•F R 7
•D4S . C3F
T 37
% %; N:
•
•G %>
0 A
.2 3
•!
•MF
•. U
. > 3 A 7!
1 2 3:
•B @
•N @
; V 6
0 V 6
3 A 7!. >
1 2 3:
•3W A
•>% %

26. " !
)1397 "# $ . /0 1 2 3 % 26

27. ' K & - / &/ + L *
8%7 % $ . > 3 L

28. 28"# $ . /0 1 2 3 %)1397

29. $ % "
X B0 ) ?
)1397 "# $ . /0 1 2 3 % 29

30. C.K. Prahalad
Management educator and author, “Competiting for
the future”, “Leading the Revolution” with Hamel
"Access to
competencies,
rather than
access to cash, is
the most critical
driver of
growth."
Jack Welch,
My Personal History, 2001
“We build great
people, who
then build great
products and
services.”
)1397 "# $ . /0 1 2 3 % 30

31. $ % "
- - ! 5 9 + / 5 S->&! 9 ! "-5
' < S- - - & X< !-! 5 ! !
- O +%5 & ' <
! 0F Z! ! 5 5 9.
)1397 "# $ . /0 1 2 3 % 31

32. )1397 "# $ . /0 1 2 3 % 32

33. $ % " &= /
)1397 "# $ . /0 1 2 3 % 33
Y 3
%
0 ' CD
/%7
" 0 L
0 ' CD

34. $ % "/" 0N
% 7 3> P!:
)1397 "# $ . /0 1 2 3 % 34

35. $ % "
)1397 "# $ . /0 1 2 3 % 35

36. $ % "
Z! ! +J " -! ! 5 ' < %L U N
5 5 ! ! [- N <! - 5 -.
! 95 L - ,E! G) !
D / ! S->&! 9 ! 5 9 ! !
& & + ] 4&! S & #9 "- - 5K-
W 9# 5 !+ ' < +
5 %F '( 5 - 5 +J.
)1397 "# $ . /0 1 2 3 % 36

37. $ % " O= @
)1397 "# $ . /0 1 2 3 % 37

38. &K 2 > H
)1397 "# $ . /0 1 2 3 % 38
<
1
% "
P
I
"
0
7 Q P
" 0

39. $ % "
-( ! O MW7
-( %4B
! G5 >&! 9 ! -+"&
! G5 >&! 9 ! ^- B& W! N
S->&! 9 ! C < 5 ! .!
! G5 >&! 9 ! 5
)1397 "# $ . /0 1 2 3 % 39

40. L *
)1397 "# $ . /0 1 2 3 % 40
- -
",#*
5
? /
X C !&
X! /+) 5
",#*

41. .
)1397 "# $ . /0 1 2 3 % 41

42. .
)1397 "# $ . /0 1 2 3 % 42

43. .
)1397 "# $ . /0 1 2 3 % 43

44. * $ % " R PL
)1397 "# $ . /0 1 2 3 % 44

45. 2 C
< B45 2! +) 5 >&! 9 !
_:. >&! 9 !
5 - >&! 9 !
",#* - - >&! 9 !
X! / >&! 9 !
! O N )& ! >&! 9 !
)1397 "# $ . /0 1 2 3 % 45

46. "$
-( -! . & Z:W W! N
! & 5 & ! ! , ," 50
V & + ;& ' < + C9 -K-
D * 5 ! ' B < < + &( ..
)1397 "# $ . /0 1 2 3 % 46

47. ( ) "*
)1397 "# $ . /0 1 2 3 % 47
4 56
"# $
. /0
/%7
$ "
8888. /0 "# $

48. ISO 29990:2010
+#* $ S- ' ! ,,# ! 5 ! 9 ! -! <! Z
B G. S- ` 5 ! W ",#* D+ ! 5a 9
W! N ( ' H F9 - O ' Q! ! ! 5
5 5 X<+ ( # b O7 %I& Q! ! +&.
5 #& b & +M 5 ,,# ! 5 ! 9 ! -!!
5 +.+ O " ! , 5 ' .+& ! 5 -( c- 9Q! ! !
U7JE! <! ! O»! O«. 5
»X<+ («D `9 !.
)1397 "# $ . /0 1 2 3 % 48

49. 2 "
%71
5 !
%74
' Q! ! - -
! O
%72
K- & ' f!
%73
! O

50. - 5! -! E229990
)1397 "# $ . /0 1 2 3 % 50

51. - I / N !29990
! > "2 =
F R 7 %
%S P; 0
R 7
0 . > .: C
N 7 ] # #
%73F %
MF .2 3 %
% . ? #
?( L &4W %B
1F % %
)1397 "# $ . /0 1 2 3 % 51

52. J ( N *
)1397 "# $ . /0 1 2 3 % 52
>
> ECN 3 0
%;
Q
8% ^ :A % / A !# $ 9 <

53. E 2 J29990
)1397 "# $ . /0 1 2 3 % 53
+, $ - @ )
! 7 = D I N !
@ )J ( V
7 = > "2 &4 + D I / N !

54. - ( 2 " !29990
)1397 "# $ . /0 1 2 3 % 54

55. ! 7 = ( 2 " !
)1397 "# $ . /0 1 2 3 % 55

56. ! 7 = ( 2 " !
)1397 "# $ . /0 1 2 3 % 56

57. ! 7 = ( 2 " !
)1397 "# $ . /0 1 2 3 % 57

58. ! 7 = ( 2 " !
)1397 "# $ . /0 1 2 3 % 58

59. ! 7 = ( 2 " !
)1397 "# $ . /0 1 2 3 % 59

60. 2
! ! B a 5 <
! B 5 9 ! 5 >&! 9 ! ;-! 5 <<!
Z! ! <! ! B _+ +C9` O N )& !
<+ (< 5 ! 5 ! ! #9 0
(+ - A I [,
)1397 "# $ . /0 1 2 3 % 60

61. >> W ".
&K-PI LF 6.