At Intapp Insights19 London, John Hall, Intapp CEO, shared his thoughts on how to drive modern law firm success in the client empowered era. John outlines the seven core dimensions of a law firm where modernisation plays an instrumental role. He also previewed the modernisation journey framework which firms can use to identify where they are currently and where they aspire to be.

1. Modern Law FirmSuccess
In the client-empowered era
John Hall, CEO
23.05.19
#Intappinsights

2. Intapp is transforming to help you
Strategic
consulting
Practicegroups Thought leadership

3. 7 dimensions of modernisation
Talent
&
culture
Partnership
&
organisational
structure
Client
experience
&
success
Strategic
development
&
execution
Risk
management
&
compliance
Business
development
Profitability

4. Modernisation journey: collaboration in action
Functional Silos
0
Embarking
Realisationthatamodern
clientexperienceisrequired
1
Mobilising
Modernisationstrategy,
investmentandplaninplace
2
Executing
Businessprocess
reengineering,technology
implementationandtraining
3
Transforming
Operationalefficiency,
seamlesscollaboration,data
transparency,increasedclient
success
4
Disrupting
Modern
Client-CentricStrategy:
Agile organisationalstructure,
data-drivendecisionmaking,
continuousinnovation
5

5. Jumpstartcloud
and AI adoption
Orchestratechange
management
Increase
profitability
Partnership-aware questions: How do we…
Transform
operating models
Win more
business
Increasesmart
collaboration

6. Community
Objectives for today
Clarity Conviction