1) The document provides information on a basic first aid training course for Hellmann Worldwide Logistics Saudi Arabia LLC, covering CPR, AED use, first aid roles and responsibilities, incident assessment, casualty management, and resuscitation techniques.
2) The 4-hour course includes assessments and teaches modules on first aid provision, assessing incidents, and managing unresponsive casualties.
3) Key skills covered include chest compressions, rescue breathing, use of an AED, casualty surveys, positioning, and cardiopulmonary resuscitation.
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Basic First Aid Training
1.
2. BASIC FIRST AID TRAINING
CLIENT NAME: HELLMANN WORLDWIDE LOGISTICS
SAUDI ARABIA LLC
DATE OF TRAINING: 3RD NOVEMBER 2022
3. CPR & AED
This course fulfills the requirements of Highfield – UK, ASHI – USA &
American Heart Association – AHA needed for Basic First aid, CPR & AED
4. CPR & AED
Training Duration & Assessment
Course is designed for 4-hours.
An assessment based on 10 MCQs /
True-False will be conducted at the
end of training with 20 minutes time.
Minimum passing marks, 70%.
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The first aider
● To become a qualified first aider,
learners must successfully pass a formal
training course that is accredited through
an Awarding Organisation (AO).
● The first aid at work qualification is valid
for a two years period
● Written Assessment
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What is first aid?
The immediate care given to a person
who has been injured, or who has
become ill prior to the arrival of
qualified medical assistance
For all first-aid
treatment you should
wear disposable gloves.
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What are the main aims
of first aid?
● Administer immediate effective first aid to
a casualty in order to save life
● Recognising and treating the cause will
assist with preventing the condition from
worsening
● Administer ongoing treatment and offer
constant support until the arrival of
qualified medical assistance
Preserve life
Prevent the condition from worsening
Promote recovery
Remember! If you have not contacted the
Emergency Services then they will not arrive!
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Consent
Before commencing treatment of a casualty the
first aider should ask for and receive the casualty’s
consent to treatment. If the casualty is unable to give their
consent due to their injuries or because they are
unresponsive you can assume their consent to treatment.
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The responsibilities of
the first aider
● Ensuring first-aid equipment is fit for
purpose
● Arriving at the scene
● Ensuring the scene is safe
● Contacting the Emergency Services
● Prioritising the treatment of casualties
● Clearing up after an incident
● Incident reporting and recording.
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First aid equipment
The content of the first aid kit will be
dependent on the assessment of first-aid
needs that should be conducted. Below is
the recommended content from the British
Standards Institute (BSI).
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Arriving at the scene
● Always try to remain calm
● Take charge of the situation
● Conduct a scene survey
● Ensure the safety of yourself, bystanders and others
● Gather information from bystanders and the casualty
● Fully brief the Emergency Services.
When arriving at the scene:
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Contacting the
Emergency Services
● First aiders will either contact the Emergency Services
themselves or instruct a bystander to do so
● Contacting the Emergency Services at the earliest
opportunity is paramount
● When contacting the Emergency Services, it is
important that the information given is clear, concise
and sufficient
● This can be achieved by remembering the acronym
LINE.
The number for contacting the
Emergency Services is: 997/911
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Prioritising the treatment of casualties
After conducting a primary survey and contacting the
Emergency Services, casualties should be placed in an
order of priority and treated accordingly. This order
is as follows:
In certain circumstances these priorities
can be changed
Breathing
Bleeding
Bones/Burns
Other Conditions
If dealing
with multiple
casualties it is often
the quietest that
requires treatment
first.
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Clearing up after an incident
● Ensure that all used bandages and used
items such as personal protective
equipment (PPE) are placed in a yellow
clinical waste bag, or similar
● Ensure that the area where any blood or
other bodily fluids have been spilt is
thoroughly cleaned
● Restock the first aid kit and replace any
other equipment that may have been used
during the incident
● Record and report the incident.
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Incident recording and reporting
● After any first-aid
incident it is
important that it is
recorded and
reported in full
● The accident book
should be
completed in full
and populated with
clear and concise
information; there
may also be the
necessity to inform
to…….
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Minimising infection
It is important that as a first aider you do not transmit
infections to your casualty or indeed contract infections
from your casualty. To assist in minimising the risk of
infection and cross-contamination there are various
precautions that can be taken such as:
● Having good personal hygiene
● Ensuring that barrier devices are used
● Covering any open cuts or sores
● Minimising contact with blood or bodily fluids
● Changing gloves between casualties
● Washing hands thoroughly after removing gloves.
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Barrier devices
Barrier devices include:
● Nitrile powder-free gloves
● Face shields
● Pocket masks.
Barrier devices are essential equipment
and help to eradicate the spread of infection and
cross-contamination. Barrier devices, as their name
suggests, place a barrier between the first aider
and the casualty
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Assessing an incident
ontrol the situation
ook for potential hazards
ssess the situation
rotect and prioritise.
Upon arrival at an incident a scene survey
must be conducted to ensure the safety of the casualty,
any bystanders and the first aider. The scene survey should
be conducted by remembering the acronym CLAP
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Gather as much information about what has occurred from the casualty and
from bystanders and try to make a diagnosis (history, signs and symptoms)
Look for anything that could cause further harm to the casualty, bystanders or
more importantly yourself within the immediate area
Stop, take a deep breath and take charge of people and vehicular traffic
Scene survey - remember CLAP
ontrol the situation
ook for potential hazards
ssess the situation
Ensure protection is worn (gloves), and that casualties are prioritised (breathing,
bleeding, bones/burns and other conditions). Try to gain assistance from a
bystander and contact Emergency Services.
rotect and prioritise
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Primary survey
‘The primary survey can be remembered by the
acronym DRABCD (or the easy way to remember,
Doctor ABCD).’
The primary survey is a systematic process of;
• approaching,
• identifying
• and dealing with immediate and or life-
threatening conditions.
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Primary survey
After opening the
airway look, listen and
feel for normal
breathing for no more
than 10 seconds.
If the casualty is not
breathing call 999/112
Noisy Gasps
In the first few minutes after a
cardiac arrest, a casualty may be barely
breathing or taking infrequent, slow
noisy gasps. Do not confuse this with
normal breathing. If in any doubt that
breathing is normal, act as if not
breathing and prepare to start CPR.
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Primary survey
Casualty not
breathing
– commence CPR
(30 compressions 2
breaths)
Casualty breathing
– carry out
secondary survey Compression-only CPR
If you are untrained or unable to do rescue breaths for a casualty
who is not breathing, give chest compression-only CPR. These should be
continuous at a rate of 100-120 compressions per minute and to a depth of
5-6 cm.
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Primary survey
If an AED arrives,
switch it on and
follow the spoken
or visual prompts.
An AED is used in
conjunction with
CPR.
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Casualty communication
Clear and effective communication should be used at all
times when dealing with a casualty
● Try to use the casualty’s preferred name
● Gather as much information as possible about what has
occurred
● Let the casualty, if possible, explain where the injury is
● Only speak about facts, not what your opinion is
● Narrate exactly what is happening before it happens
● Directly face the casualty and speak clearly and slowly
without shouting
● Allow the casualty time to think and respond
● Ask the casualty to assist wherever possible (a distraction).
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What’s key?
With regard to history, signs and symptoms the ‘WHAT’S KEY’
acronym can be used to remember vital information that we need to
capture
What happened?
How did it happen?
Are they wearing a medical bracelet or chain?
The time of the accident/incident
Signs of injury
Known medication/previous injuries/allergies
Eaten last meal
You now need to conduct a secondary survey.
W
H
A
T
S
K
E
Y
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Secondary survey
(Head-to-toe survey)
If the casualty is breathing normally, a secondary survey
should be carried out. Inform the casualty what you are
doing at all stages. If the casualty is responsive ask them
to tell you if they feel any pain during the head-to-toe
survey.
● Head and face
● Neck
● Chest and shoulders
● Arms and hands
● Spine
● Pelvis
● Abdomen
● Legs and feet.
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Head-to-toe survey
● Look at the casualty’s head and face for any obvious signs
of injury or trauma
● Remove spectacles if the casualty is wearing them. Gently
feel around the head, face and scalp for any bleeding,
swelling or depressions
● Look at the casualty’s ears for signs of bleeding or the
presence of cerebrospinal fluid (CSF).
Head and face
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Head-to-toe survey
● Loosen any restrictive clothing such as ties or collars
● Gently feel around the cervical spine area and back of the
neck to check for any bleeding, swelling or deformity and
also check for medical necklaces
● Gently feel around the shoulders to check for signs of
deformity and bleeding
● Check the chest for normal breathing movement (rise and
fall) and check for any bleeding.
Neck
Chest and shoulders
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Head-to-toe survey
● Check along the arms, feel for signs of deformity, swelling
and bleeding
● Check the wrists for medical bracelets
● Try to check as much of the spine as possible without
moving the casualty; feel for tenderness and deformity as
well as signs of bleeding.
Arms and hands
Spine
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Head-to-toe survey
● Visually check the hips and pelvis for deformity, unnatural
positioning or bleeding
● Gently check the abdomen for signs of bleeding, swelling
or unnatural softness.
Pelvis
Abdomen
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Head-to-toe survey
● Check the legs and feet for bleeding, unnatural positioning,
swelling and deformity
● Check the pockets of skirts or trousers for objects that may
cause discomfort or pain should the casualty be moved.
Legs and feet
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The recovery position
Placing the casualty in the recovery position helps to:
● Maintain a clear airway
● Assist with natural breathing
● Clear the airway of excretions such as vomit if the
casualty is breathing, but unresponsive
Kneel to the side of the
casualty; remove glasses,
watches and any large
objects from side pockets
If you
suspect
a spinal injury
(unless breathing
is compromised)
the casualty
should be left in
the position
found.
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The recovery position
Place the arm
nearest to you at a
right angle to the
casualty’s body
(allow it to rest in a
natural position)
When placing a
pregnant woman
into the recovery
position she should be
placed onto her left
hand side, as this
prevents compression
of the inferior vena
cava.
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The recovery position
Bring the other arm across the casualty’s chest and
secure the back of their hand onto their nearest cheek
with your hand.
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The recovery position
Bring the arm furthest away from you
across the chest and hold the back of
the hand against the nearest cheek.
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The recovery position
With your free hand grasp the casualty’s clothing
around the knee and draw the leg up ensuring the
foot remains on the ground.
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The recovery position
Keeping the casualty’s hand on their cheek to
control the head movement, pull their leg
towards you so the casualty turns onto their side.
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The recovery position
Adjust the casualty’s upper leg so that the knee and lower
leg are at right angles to the hip making a stable base.
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The recovery position
Check that the airway is open and adjust the
hand under the cheek to maintain the airway.
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The casualty is now in
the recovery position
Check breathing regularly, and be prepared
to carry out CPR.
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The principles of resuscitation
Basic life support (BLS) and automated
external defibrillation (AED) comprises the
following elements:
● Initial assessment
● Airway maintenance and breathing
● Cardiopulmonary Resuscitation (CPR) and
Automated External Defibrillation (AED).
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Chest compressions
Chest compressions must only be administered to a
casualty who is not breathing normally
● Depth of compression should be 5-6 cm
● Rate of compression should be 100-120
compressions per minute
30 chest compressions should be administered prior to
moving onto rescue breaths (expired air ventilations).
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Rescue breathing
(expired air ventilation)
● After completing 30 chest compressions the
emergency first aider must then administer
2 effective rescue breaths
● Each breath should take one second to complete
and the casualty’s chest should rise as in normal
breathing; this is known as an effective rescue
breath. Administering the 2 breaths should not
take more than 5 seconds to complete in total.
Once the first breath is administered remove your
mouth from the casualty’s mouth, turn your head
and watch the chest rise and fall, then administer
the second breath.
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Cardiopulmonary resuscitation
(CPR) definition
CPR is a method of combining chest compressions
with effective rescue breaths in order to artificially
circulate blood and to put air into the lungs.
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Administer CPR
Kneel by the side of the
casualty. Place the heel of
one hand in the centre of the
casualty’s chest.
Place the heel of your other
hand on top of the first hand.
Interlock the fingers of your
hands.
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Administer CPR
Position yourself
vertically above the
casualty’s chest and
with your arms
straight, press down
on the sternum 5-6 cm.
After each
compression, release
all of the pressure on
the chest without
losing contact between
your hands and the
sternum. Repeat at a
rate of 100-120
compressions per
minute 30 times.
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Administer CPR
Complete 30 compressions and 2 rescue breaths until:
● A health professional tells you to stop
● You become exhausted
● The casualty is definitely waking up, moving,
opening their eyes and breathing normally
If there is assistance available when administering CPR
you should change over every 1-2 minutes.
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Compression-only CPR
● If you are untrained or unable to give rescue
breaths then compression-only CPR may be
administered
● If compression-only CPR is given, then this
should be continuous at a depth of 5-6 cm
and at a rate of 100-120 compressions
per minute
Ideally the casualty should be on a firm,
flat surface to perform chest compressions. If the
casualty is on a bed, if safe to do so, they should be
moved to the floor. If this is not possible CPR should
be commenced with the casualty on the bed.
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Chain of survival
After suffering from a cardiac arrest, with each
passing minute, a casualty’s chance of survival
diminishes roughly by 6-10%. The chain of survival is a
series of actions, or links, that when put quickly in motion
increase the odds of survival. If the chain is broken, or has a
link missing, the odds of survival will be reduced.
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Automated External Defibrillator
(AED)
● Follow the adult basic life support sequence as
described in the managing an unresponsive casualty
chapter. If the AED is not available immediately
commence CPR prior to it arriving.
An automated external defibrillator (AED)
is used in conjunction with CPR
NEXT
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Automated External Defibrillator
(AED)
Once the AED arrives:
● If more than one rescuer is present, continue CPR
while the AED is switched on. If you are alone, stop
CPR and switch on the AED
● Follow the voice and or visual prompts
● Attach the electrode pads to the casualty’s bare
chest
● Ensure that nobody touches the casualty whilst the
AED is analysing the heart rhythm
There is no need to
shave the chest unless it will
affect the pads sticking to
the skin
Look for signs of a
pacemaker or piercings; if
visible ensure that the pads
are kept clear of them.
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Automated External Defibrillator
(AED)
Continue to follow the AED prompts until:
● Qualified help arrives and takes over OR
● The casualty starts to show signs of regaining
consciousness, such as coughing, opening their
eyes, speaking or moving purposefully AND
starts to breathe normally OR
● You become exhausted
Leave the pads attached when
placing the casualty into the recovery
position.
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Obstructed airway
The obstruction of the airway can be due to different causes
such as:
● Foreign bodies (foods)
● Allergic reactions
● Asthma
● Blood
● Vomit
● Infection
An obstruction can cause minor or major breathing
difficulties and in severe circumstances may cause the
casualty to become unconscious and unresponsive.
An obstructed airway is the partial or
complete blockage of the upper airway
(larynx and trachea) which leads to the lungs
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A choking child or adult
● Grasping at the throat area
● Difficulty in breathing and speaking
● Redness of the face
● Casualty may be coughing
● Eyes enlarged and watering
● Displaying distress.
Recognition
Someone who is choking will have either a mild
or severe airway obstruction. The severity
of the blockage will determine the difficulty in breathing
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Back blows
● Stand to the side and slightly behind the
casualty
● Support the chest with one hand, lean the
casualty forward and administer a
maximum of 5 sharp back blows between
the shoulder blades with the heel of your
other hand
● If the back blows are ineffective then give
up to 5 abdominal thrusts.
Treatment
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Abdominal thrusts
● Stand behind the casualty and put both
arms round the upper part of the abdomen,
lean the casualty forward
● With one hand clench your fist and place it
between the navel and the ribcage
● Grasp this hand with your other hand and
pull sharply inwards and upwards, repeat
this process up to a maximum of 5 times.
Treatment
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Repeat
● Assess the casualty’s condition, if the
obstruction is still not relieved call for
an ambulance (997/911) and continue
with cycles of up to 5 back blows and up
to 5 abdominal thrusts until qualified
medical assistance takes over
● If the casualty becomes unresponsive
commence CPR
Casualties
should seek
medical attention if
they:
• Have received
abdominal thrusts
• Have difficulty
swallowing or still
feel as though they
have an object stuck
in their throat.
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Types of bleeding
● This is when blood escapes from the circulatory
system but remains inside the body. Sometimes
signs of internal bleeding can be visible such as when
the casualty coughs up blood or vomits blood but
most of the time internal bleeding is not apparent
● This is where blood escapes from the circulatory
system to the outside of the body; for example, from
a wound.
Internal bleeding
External bleeding
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Types of bleeding (continued)
● This is a bleed from an artery and will be bright red
in colour (oxygenated blood); the blood will pump
from the wound in time with the casualty’s
heartbeat
● This is a bleed from a vein, the blood will be dark red
in colour (deoxygenated blood) and will gush or flow
from the wound
● This is a bleed that is red in colour and slowly oozes
from the wound or from underneath the skin, e.g.
bruising.
Arterial bleeding
Venous bleeding
Capillary bleeding
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Major bleeding
A major bleed, if not treated promptly, can be life
threatening. The table below shows typical signs and
symptoms in direct relation to the amount of blood lost
from the body.
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Amputations
● Put on your gloves
● Treat for bleeding and shock
● Contact the Emergency Services (999/112)
● Dress the casualty’s wound
● Place amputated part in a plastic bag or cling film
● Wrap cloth around the plastic
● Place on a bag of ice
● Write the casualty’s name on the bag along with details of the body
part (record the approximate time of the amputation if possible)
Treatment
Retain the amputated part, place it into a sealed bag,
clearly label it and keep it cold with ice.
Keep the amputated part with the casualty at all times.
An amputation is the removal of a body part by
trauma or prolonged constriction and can cause
loss of blood, damage to the bone, damage to tendons,
ligaments and muscles
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Physiological shock
Physiological Shock (circulatory shock) can be caused by:
● Severe bleeding (internal and external)
● Severe diarrhoea and vomiting (D and V)
● Poisoning
● Spinal trauma or injury
● Head trauma
● Heart attack.
Physiological shock (circulatory shock) is a
condition that occurs when the body’s vital
organs such as the heart and brain are deprived of oxygen
due to a problem that affects the circulatory system
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Physiological shock
● A visible associated wound
● Pale, blue/grey, cold, clammy skin
● A rapid weak pulse
● Rapid shallow breathing
● Nausea and thirst.
Recognition
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Physiological shock
● Treat the cause if apparent
● Lay the casualty down on a flat surface and raise the
legs; ensure the legs are above the level of the heart
● Loosen tight clothing
● Keep the casualty warm with a blanket
● Monitor the casualty's airway and breathing
● Do not allow food or drink (may induce vomiting)
● Call for an ambulance (999/112).
Treatment
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Burns and scalds
The severity of the injury will depend on the classification of
the burn; there are three recognised classifications of burns
Burns classifications
Human skin is made up of three layers, the
outer layer (epidermis), the middle layer (dermis)
and the innermost layer (subcutaneous).
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Burn management –
Superficial burn (1st degree burn)
● Pain at the site of the injury
● Redness, tenderness and swelling
● Possible blistering.
Recognition
A superficial burn is where the topmost layer
of skin (epidermis) has been burnt. A superficial
burn is extremely painful as the nerve endings
are sensitive
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Burn management –
Superficial burn (1st degree burn)
Treatment
● Remove from the source of the burn if necessary
● Place on your disposable gloves
● Cool the area of the burn with water for a
minimum of 10 minutes
● Remove restrictive clothing or jewellery in case
of swelling
● Do not remove anything that is stuck to the burnt skin
● Dress the burn with a loose sterile dressing or if
unavailable then place a layer of cling film over the
burn**
● Seek medical attention immediately if the burn covers
more than 5% of the body or it is effecting the airway
and breathing.
** Cling film is sterile if the first few inches are
discarded. Also it does not stick to the skin and the
condition of the burn can clearly be seen through it.
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Burn management –
Partial-thickness burn (2nd degree burn)
● The skin will appear raw and swollen
● The wound will be painful
● Blisters may be present that omit a clear fluid.
Recognition
A partial-thickness burn is where the epidermis
and dermis have been burnt to varying degrees.
With a partial burn there is a high-risk of infection
(septicaemia) and also dependent on the severity of the
burn there may be the chance of the casualty going into
shock
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Burn management –
Partial-thickness burn (2nd degree burn)
● For electrical burns ensure that the source has been
disconnected and there is no further danger to
yourself, bystanders and the casualty
● Remove the source of the burn if possible
● Put on your disposable gloves
● Remove clothing then flush the area of the wound
with water for a minimum of 10 minutes
● Remove restrictive clothing or jewellery in case of
swelling – however, do not remove anything that is
stuck to the burnt skin
● Do not burst any blisters that may have formed
● Dress the burn with a loose sterile dressing or if
unavailable then place a layer of cling
film over the burn**.
Treatment
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Burn management –
Partial-thickness burn (2nd degree burn)
Seek medical attention immediately if the burn covers
more than 1% of the body or it is affecting the airway
and breathing. For partial thickness burns that cover
more than 9% of the body then be prepared to treat for
shock
Treatment
The area of the
casualty’s open hand including
fingers, is equal to 1% of the
body area.
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Burn management –
Full-thickness burn (3rd degree burn)
● The injury appears a brown/black colour and often
looks charred
● The texture is dry and leathery
● Limited movement (stiffness) around the injured
area
● There may be pain at the site of the injury.
Recognition
A full-thickness burn is where all layers of the
dermis and possibly the subcutaneous layer
have been damaged. This is usually a less painful injury
(as the nerves have been burned away). However it is
extremely dangerous due to the high risk of infection
(septicaemia) and also the high risk of shock
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Burn management –
Full-thickness burn (3rd degree burn)
● For electrical burns ensure that the source has been
disconnected and there is no further danger to
yourself, bystanders and the casualty
● Remove the source of the burn if possible
● Put on your disposable gloves
● Remove clothing and then flush the area of the wound
with water for a minimum of 10 minutes’
● Remove restrictive clothing or jewellery in case of
swelling
● Do not remove anything that is stuck to the burnt skin
● Dress the burn with a loose sterile dressing or if
unavailable then place a layer of clingfilm over the
burn**
● Seek medical attention immediately.
Treatment
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Burn management –
Full-thickness burn (3rd degree burn)
Treatment
Seek medical attention immediately
1. Cling film is ideal to cover a burn with,
as it is sterile, does not stick to the skin,
protective and soothing. As it is
transparent you can also visually monitor
the injury
2. Must continue to cool with cling film
applied.
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Chemical burns to the eye
● Irrigate the eye immediately using
continuous large volumes of clean water
● Seek medical attention.
Treatment
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Foreign objects
● May cause infection and/or perforation of the
ear-drum
● Make no attempt to remove the object
● Cover the ear with a dry sterile dressing
● Advise the casualty to seek qualified medical
attention
Recognition
Treatment
Ear
In the case of an insect,
flood the ear with clean
water to flush the insect out.
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Foreign objects
● May cause infection and difficulty in breathing
● Could cause nosebleeds due to vessel damage
● Sit the casualty down and leaning forward
● Ask the casualty to breathe through the mouth and to pinch the
soft part of the nose (providing no object is embedded)
● Maintain the pressure for 10 minutes and then release slowly
● If still bleeding repeat the process
● If bleeding has ceased clean up any blood and inform the casualty
to rest and avoid blowing or picking the nose for the next few
hours
● If after 30 minutes the nose is still bleeding seek medical
assistance.
Recognition
Nose
Treatment for nosebleed
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Foreign objects
● May cause damage to the eye either by puncture wound or
surface scratch
● The eye will be itchy but advise the casualty not to rub it
● Ask the casualty to open the eye wide, pull the top lid up
and the bottom lid down
● Look into the eye and see if you can see the object
● Ask the casualty to look up and down, left and right as eye
movement will produce tears which may flush out the
object
● For insects use an eye wash to see if the insect can be
removed
● Cover the eye with a dry sterile dressing.
Recognition
Eye
Treatment
106. 106
at WORK
Fractures and dislocations
Closed (no associated wound)
Open (the fracture has broken
the skin)
Complicated (the fracture is
causing a further injury to
vessels or organs for example)
A fracture is a chip, crack or break in the bone
107. 107
at WORK
Fractures
● Pain, tenderness, bruising and swelling at the site of
the injury
● In the case of an open fracture, associated bleeding
● Possible loss of mobility
● Deformity
● Nausea, pale, cold clammy skin (shock)
● Put on gloves
● Treat bleeding if required
● Immobilise in the position found (most comfortable
for the casualty)
● Call for an ambulance (999/112)
Recognition
Treatment
Monitor the casualty
for the onset of shock, in
the case of a dislocation
treat as a fracture.
108. 108
at WORK
Applying a support sling
Gently support the arm.
Ask the casualty to assist
if possible.
109. 109
at WORK
Applying a support sling
Place a triangular bandage
with its base parallel
to the casualty’s body.
110. 110
at WORK
Applying a support sling
Bring the lower end of the
bandage up to meet the upper
end at the shoulder. Secure with
a reef knot.
111. 111
at WORK
Applying a support sling
Use a safety pin to secure
at the elbow, or twist the
bandage and tuck into
the sling at the back
of the arm.
112. 112
at WORK
Applying a support sling
With the arm safely
supported in a sling,
you can transport the
casualty
Other methods:
There are various support
slings available and it is
worth researching these
alternative techniques.
114. 114
at WORK
Stroke
Remember ‘FAST’
acial Weakness
rm weakness
peech problems
ime to call 999/112
A stroke causes either short-term or permanent
damage to the brain and/or body. If you
suspect a stroke then you must act FAST.
115. 115
at WORK
Stroke
Remember if you suspect a Stroke, act FAST. Call 999/112.
Facial weakness
• Can the person smile?
• Has the face dropped on one side?
Arm weakness
• Can the person raise both arms?
Speech problems
• Can the person speak clearly
and understand what you say?
• By calling 999/112 early, treatment
can be given which can prevent further damage.
Remember ‘FAST’
Recognition
116. 116
at WORK
Stroke - Treatment
● Call for an ambulance (999/112) immediately
● If responsive lay the casualty down with the
head and shoulders raised or assist into a
comfortable position
● If unconscious place into the recovery position,
affected side down
● Loosen any restrictive clothing
● If there are any secretions then wipe them
away
● Monitor the airway and breathing
● Be prepared to carry out basic life support
Treatment
Call for an
ambulance as soon
as possible. The
speed of treatment
can have a major
impact on the
casualty’s recovery.
117. 117
at WORK
Stroke - Treatment
● Call for an ambulance (999/112) immediately
● If responsive lay the casualty down with the
head and shoulders raised or assist into a
comfortable position
● If unconscious place into the recovery position,
affected side down
● Loosen any restrictive clothing
● If there are any secretions then wipe them
away
● Monitor the airway and breathing
● Be prepared to carry out basic life support
Treatment
Call for an
ambulance as soon
as possible. The
speed of treatment
can have a major
impact on the
casualty’s recovery.
Module 1 - Introduction
Duration: 30 minutes
Trainer Resources/Procedures
First aid manikins (1 per 4 learners minimum)
Assorted bandages and dressings
Face shields and manikin wipes
First Aid at Work book
PowerPoint™ Presentation/Projector and screen
Module outcomes
By the end of this module delegates will be able to:
state the requirements of a qualified first aider
state what is first aid
To become a qualified first aider, learners must successfully pass a formal training course that is accredited through an Awarding Organisation (AO) for example.
The First Aid qualification is assessed by practical ongoing assessment. Certification is valid for three years and to re-qualify candidates must complete a 2-day First Aid at Work requalification course.
Learners need to know that they will not be leaving the course as a trained paramedic, doctor or nurse. The aim of the course is to learn how to administer effective first aid to a casualty in order to save life prior to the arrival of qualified medical assistance.
The definition of first aid is:
‘The immediate care given to a person who has been injured, or who has become ill prior to the arrival of qualified medical assistance.’
Gloves Demonstration
Module 2 – Roles and responsibilities of the first aider
Duration: 1 hour
Trainer Resources/Procedures
PowerPoint™ presentation/Projector & screen
First Aid at Work book
Barrier devices
Handout 1
Module outcomes
By the end of this module delegates will be able to:
state what the main aims of first aid are
describe legislative requirements pertaining to the provision of first aid
state the responsibilities of the first aider
list the standard contents of a first aid kit
describe the actions to be carried out by the first aider when arriving at the scene
state the acronym for contacting the Emergency Services
state the order of priority when treating casualties
describe the actions to be carried out when clearing up after an incident
complete an accident report form
state ways in which the risk of infection and cross-contamination can be minimised.
The main aims of first aid are to:
Preserve life – Administer immediate effective first aid to a casualty in order to save life.
Prevent the condition from worsening – Recognising and treating the cause will assist with preventing the condition from worsening.
Promote recovery – Administer ongoing treatment and offer constant support until the arrival of qualified medical assistance.
ask for and receive the casualty’s
unresponsive you can assume their consent to treatment
The responsibilities of the first aider will be dependent on specific workplace requirements.
Responsibilities could include:
Ensuring first-aid equipment is fit for purpose
Arriving at the scene
Ensuring the scene is safe
Contacting the Emergency Services
Prioritising the treatment of casualties
Clearing up after an incident
Incident reporting and recording
The stocking of the first aid box will be solely dependent on the assessment of first aid needs that should be conducted, this will be explained in greater detail on the next slide. In December 2011 the British Standards Institute (BSI) launched their new workplace first aid kit (BS 8599)
The first aider should regularly check the first aid box, ensuring that it is suitably stocked and items are in date and undamaged.
A sterile finger dressing bandage with a highly absorbent pad to cushion wounds and provides initial protection from infection.
Nitrile glove is the world's latest generation of glove. It is a synthetic rubber composed by acrylonitrile and butadiene, allergy free and biodegradable.
Latex gloves are natural material, made out of rubber.
Explain the importance of risk assessment to assess the first aid needs of an establishment when determining both the contents of the first aid kit and also the required number of first aid trained personnel required.
The table above is the suggested minimum number of trained first-aid personnel that should be available at all times when people are at work. The table shows the category of risk and the number of employees which will depict the size and type of first aid kit required. Remember that this is not a hard and fast rule, only guidance, the contents and size will be dependent on the assessment of first aid needs.
Where there is a necessity for first aid provision then suitably trained personnel will be required. With regard to shops and other ‘open to customers’ premises then the number of these visitors per day also needs to be taken into consideration when working out the assessment of first aid needs (risk assessment).
When arriving at the scene, always try to remain as calm as possible.
Take control of the situation as there will be people milling around and - through no fault of their own - becoming a hindrance rather than a help.
Conduct a scene survey, this will be covered in full later on in the course.
Before approaching the casualty ensure your own safety, that of bystanders and others who may be in the vicinity.
Gather as much information about the events as possible from bystanders and the casualty.
With the information gathered fully brief the Emergency Services when they arrive.
Contacting the Emergency Services
The first aider should establish the procedure for calling the Emergency Services from their workplace (i.e. is there a direct line out or do you have to go through a switchboard?). It will either be the first aider or a bystander that contacts the Emergency Services.
As well as 999 the European Union (EU) emergency number 112 is also in operation.
When you contact the Emergency Services you will be asked “which service do you require?” At this point if there is a requirement for Police, Fire or Ambulance or a combination then you can state what the requirement is. Inform the Emergency Services of the exact location of the incident, including full address and postcode. Inform them of the nature of the incident (what happened and how), the number of casualties involved and the extent of their injuries (what their actual or suspected injuries are).
After conducting a primary survey and contacting the Emergency Services, casualties should be placed in an order of priority and treated accordingly. This order is breathing, bleeding, bones/burns and other conditions.
In certain circumstances these priorities can be changed, such as if the casualty had a small cut on their finger and a broken leg, then the broken leg would become the priority over the small cut on the finger.
Once the incident has been handed over to qualified medical assistance, then the clearing up process must commence; this process consists of:
Ensure that all used bandages and used items such as personal protective equipment (PPE) are placed in a yellow clinical waste bag, or similar
Ensure that the area where any blood or other bodily fluids have been spilt is thoroughly cleaned
Restock the first aid kit and replace any other equipment that may have been used during the incident
Record and report the incident.
As a point to note, anyone can complete the accident book.
Having good personal hygiene – ensuring that your own personal hygiene is at a high standard at all times.
Ensuring that barrier devices are used – when dealing with any casualty ensure that you wear disposable gloves and use face shields.
Covering any open cuts or sores – if you have any open cuts or sores ensure that these are covered with a dressing.
Minimising contact with blood or bodily fluids – if possible, avoid direct contact with and blood or bodily fluids.
Changing gloves between casualties – if possible try to change gloves between casualties so that blood and bodily fluids are not passed from one casualty to another.
Washing hands thoroughly after removing gloves – after dealing with a casualty, even when wearing gloves, hands must be thoroughly washed.
Nitrile glove is the world's latest generation of glove. It is a synthetic rubber composed by acrylonitrile and butadiene, allergy free and biodegradable.
Latex gloves are natural material, made out of rubber.
Module 3 – Assessing an incident
Duration: 2 hours 30 mins
Trainer Resources/Procedures
PowerPoint™ presentation/Projector and screen
First Aid at Work book
First aid manikins
A volunteer from the group (for head-to-toe survey and recovery position)
Module outcomes
By the end of this module delegates will be able to:
state and also demonstrate how to conduct a scene survey
demonstrate how to conduct a primary survey
demonstrate how to open the airway and check for normal breathing
demonstrate how to place a casualty into the recovery position
explain the importance of casualty communication
demonstrate how to conduct a secondary survey
Control the situation – Stop, take a deep breath and take charge of people and vehicular traffic.
Look for potential hazards – Look for anything that could cause further harm to the casualty, bystanders or more importantly yourself within the immediate area.
Assess the situation – Gather as much information about what has occurred from the casualty and from bystanders and try to make a diagnosis (history, signs and symptoms).
Protect and prioritise – Ensure protection is worn (gloves), and that casualties are prioritised (breathing, bleeding, bones/burns and other conditions). Try to gain assistance from bystanders and contact the Emergency Services.
Control the situation – Stop, take a deep breath and take charge of people and vehicular traffic.
Look for potential hazards – Look for anything that could cause further harm to the casualty, bystanders or more importantly yourself within the immediate area.
Assess the situation – Gather as much information about what has occurred from the casualty and from bystanders and try to make a diagnosis (history, signs and symptoms).
Protect and prioritise – Ensure protection is worn (gloves), and that casualties are prioritised (breathing, bleeding, bones/burns and other conditions). Try to gain assistance from bystanders and contact the Emergency Services.
Having conducted a scene survey and established that the immediate area is safe from any dangers, you can now approach the casualty
When approaching the casualty an initial casualty assessment should be conducted; this initial assessment is called a primary survey
Atrial fibrillation (also called AFib or AF) is a quivering کانپ رہا ہے or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications.
Atrial fibrillation (also called AFib or AF) is a quivering کانپ رہا ہے or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications.
Atrial fibrillation (also called AFib or AF) is a quivering کانپ رہا ہے or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications.
CPR/CIRCULATION
Call an ambulance 999/112
Ask a helper to call, otherwise call yourself. Stay with the casualty when making the call if possible, and activate speaker function on the phone to aid communication with ambulance service. Send someone to get an AED if available. If you’re on your own do not leave the casualty start CPR.
Try to use the casualty’s preferred name as this will strike up an immediate rapport.
Gather as much information as possible about what has occurred so that you can fully brief the Emergency Services.
Let the casualty, if possible, explain where the injury is, as they are the best person to fully explain what the problem is.
Narrate exactly what is happening before it happens – tell the casualty exactly what you are going to do before you do it.
Ask learners to refer to Handout 3 - Head-to-Toe Survey
Ask the group for a volunteer (try and choose a member who is the same sex as yourself).
Either simulate placing on gloves or actually place on disposable gloves and emphasise their importance.
Demonstrate in full the head-to-toe survey, explain at each stage the signs and symptoms the first aider should be looking for.
Group Exercise 1
In their respective groups ask the learners to practise the head-to-toe survey. Feedback to each group and be available to answer questions.
Group Exercise 2
Ask the groups to run the scenario again, however this time start with the primary survey (Danger, Response, Airways and Breathing (casualty unresponsive breathing) and then conduct the head-to-toe survey. Once again view each group and offer constructive feedback.
Group Exercise 3
Again, start with the primary assessment and finish with the top-to-toe survey, but with the casualty placed in various positions: (lying on their front, slumped against a wall). Also conduct the scenarios with both responsive and unresponsive casualties.
Ask the group for a volunteer (try and choose a member who is the same sex as yourself).
Either simulate placing on gloves or actually place on disposable gloves and emphasise their importance.
Demonstrate in full the head-to-toe survey, explain at each stage the signs and symptoms the first aider should be looking for.
Group Exercise 1
In their respective groups ask the learners to practise the head-to-toe survey. Feedback to each group and be available to answer questions.
Group Exercise 2
Ask the groups to run the scenario again, however this time start with the primary survey (Danger, Response, Airways and Breathing (casualty unresponsive breathing) and then conduct the head-to-toe survey. Once again view each group and offer constructive feedback.
Group Exercise 3
Again, start with the primary assessment and finish with the top-to-toe survey, but with the casualty placed in various positions: (lying on their front, slumped against a wall). Also conduct the scenarios with both responsive and unresponsive casualties.
The Recovery Position
The recovery position is used to maintain a clear airway and assist with normal breathing when a casualty is unresponsive but breathing. It also assists when the casualty vomits or excretes saliva as it allows it to naturally drain from the mouth or nose.
However, if you suspect that a casualty has had a spinal or head injury, you must carefully consider the movement of the casualty.
Casualties with an injury (head or chest) should be placed injured side down if possible.
Ask for a volunteer from the group (preferably the same sex as yourself). Ask them to lie on their back on the floor and gather the remainder of the group around in a semi-circle.
Demonstrate Danger, Response, Airways and Breathing (stop at this point and inform the group that the casualty is unresponsive but breathing); conduct a secondary survey and place the casualty into the recovery position.
Split the delegates into smaller groups and ask them to practise this series of events.
Go around each group and monitor the exercise, answer questions as they arise and offer constructive feedback.
Module 4 – Managing an unresponsive casualty
Duration: 4 Hours
Trainer Resources/Procedures
PowerPoint™ presentation/Projector and screen
First Aid at Work book
First aid manikins
Split the delegates into working groups
Module outcomes
By the end of this module delegates will be able to:
state the principles of resuscitation
describe the respiratory system
demonstrate CPR and compression only CPR
If the casualty is breathing, it is imperative that the airway remains open at all times; this can be achieved by constantly checking the airway even when the casualty is placed in the recovery position.
Ensure that all members of the group can see and demonstrate in full, using a manikin, administering chest compressions, emphasise the importance of hand positioning, depth and rate of compression.
Once explained break the class down into groups, each group should have a manikin and get them to practice chest compressions
Go around each group and offer feedback, advice and guidance, also be prepared to answer questions.
Explain that it is important to use a barrier device such as a face shield to prevent cross-infection. Also explain that if the mouth has serious injury then mouth-to-nose ventilations can be performed. Also if the casualty has a ‘stoma’ fitted, then ‘mouth to stoma’ will be used.
Explain that an AED is used in conjunction with CPR.
Module 5 – The respiratory system
Duration: 60 minutes
Trainer Resources/Procedures
PowerPoint™ presentation/Projector & screen
First Aid at Work book
First aid manikins
Utilise manikins for demonstrating administering first aid to a conscious/unconscious choking adult
Module outcomes
By the end of this module delegates will be able to:
explain how an airway may become obstructed
recognise a choking casualty
demonstrate how to administer first aid to a conscious choking adult
demonstrate how to administer first aid to an unconscious choking adult.
Explain
How the respiratory system works in brief detail – the main aim of the respiratory system is to supply oxygen to all parts of the body; breathing is essential to life.
How we breathe in and out – When the diaphragm contracts (goes down) we breathe in, when it expands (goes up) we breathe out. Air is drawn in through the mouth and nose and goes down the trachea (windpipe). The oesophagus is behind the trachea and food and drink go down this. To stop food and drink going down the trachea there is a flap of skin called the epiglotis that prevents this from happening. From the trachea the air goes down into the bronchus and in turn the bronchus tubes (one to the right lung, one to the left lung). From here the alveoli act as a two-way valve (membrane), air passes through the membrane into the blood and waste products from the blood are drawn into the alveoli. When we exhale, the diaphragm expands, waste products are expelled up the bronchus, the trachea and expelled through the mouth and nose.
The composition of the air that we breathe in is a mixture of:
Nitrogen (76%)
Oxygen (20%)
Other gases (4%)
Carbon dioxide (trace)
When we exhale we breathe out a mixture of:
Carbon dioxide (4%)
Nitrogen (76%)
Oxygen (16%)
Other gases (4%).
Explain that with a severe obstruction the casualty may show the above signs but also the skin colour may develop a blue/grey tinge; the casualty will get progressively weaker and will eventually become unconscious.
Module 6 – Wounds and bleeding
Duration: 2 hours
Trainer Resources/Procedures
PowerPoint™ presentation/Projector and screen
First Aid at Work book
First aid bandages and dressings (assorted and in sufficient quantity)
Simulation wounds (a mixture of embedded and non-embedded)
Casualty simulation resources
Delegates will work in groups
A delegate to act as a volunteer when demonstrating treating a casualty with a bleed and embedded foreign object
Module outcomes
By the end of this module delegates will be able to:
describe the circulatory system
describe and recognise different types of wounds
describe and recognise different types of bleeding
administer first aid to a casualty with a bleed
administer first aid to a casualty with an embedded foreign object and an associated bleed.
Internal bleeding - This is when blood escapes from the circulatory system but remains inside the body. Internal bleeding can occur in various places such as within tissues, organs, cavities inside the body (head, chest, and abdomen). Sometimes signs of internal bleeding can be visible such as when the casualty coughs up blood or vomits blood but most of the time internal bleeding is not apparent.
External bleeding - This is where blood escapes from the circulatory system to the outside of the body, for example, from a wound.
Module 7 – Shock
Duration: 30 minutes
Trainer Resources/Procedures:
PowerPoint™ presentation/Projector and screen
First Aid at Work book
A delegate to act as a volunteer whilst demonstrating the treatment for shock
Delegates to work in groups for practical work
Module outcomes
By the end of this module delegates will be able to:
describe the causes of physiological shock (circulatory shock)
describe the signs and symptoms of shock
describe how to recognise and treat a casualty who is suffering from anaphylaxis
demonstrate how to administer first aid to a casualty who is suffering from shock.
These are some of the common recognition features of shock.
Split the class into groups and get them to practise dealing with a casualty who is in shock. Once again watch each member of the group and be available to offer feedback, advice and guidance.
Demonstrate with the use of a volunteer how to apply an eye dressing.
Split the delegates into groups and get them to practise.
Be available to offer advice, guidance and feedback.
Module 11 – Fractures and dislocations
Duration: 2 hours
Trainer Resources/Procedures:
PowerPoint™ presentation/Projector and screen
First Aid at Work book
Bandages and support slings/triangular bandages
A delegate to act as a volunteer whilst demonstrating applying a support sling
Delegates to work in groups for practical work
Module outcomes
By the end of this module delegates will be able to:
describe the different types of fractures
describe and demonstrate the recognition and treatment of a fracture
demonstrate how to apply a support sling
state how to recognise and treat a casualty with concussion, cerebral compression and a skull fracture
explain the causes of spinal injury
explain how to recognise and treat a spinal injury
demonstrate how to treat a conscious/unconscious casualty with a spinal injury
describe how to recognise and treat a casualty with a dislocation.
Once you have gone through this slide gather the learners around and ask for a volunteer to fully demonstrate applying a support sling.
Split the class into groups and ask them to practise. Move round each group offering feedback, advice and guidance.
Once you have gone through this slide gather the learners around and ask for a volunteer to fully demonstrate applying a support sling.
Split the class into groups and ask them to practise. Move round each group offering feedback, advice and guidance.
Explain
A stroke causes either short-term or permanent damage to the brain and/or body. If you suspect a stroke then you must act fast.