SECURITY TRAINING

2. GSK SECURITY TRAINING
Summary
Security Awareness
Security
What is it?
•It is the response to act to SAFE GUARD others.
•It is what we do to lower the risk of harm to others or ourselves.
•It is what we do to prevent acts of terrorism.
•It is peace of mind.
•It is everyone responsibility.
Security plan
What is it?
A security plan reduces the risk of an act of terrorism.
•All access doors in the GSK must be secured properly.
•Screening of all visitors & vendors coming to GSK for weapons and dangerous things (guns, explosive, etc.)
•Screening all luggage, carry-on items, and stores for weapons and dangerous things (gun, explosive, etc.)
•Places inside the GSK that cannot be entered without permission ( Restricted Area : pilot plant, labs,etc)
•Security patrols (inspection throw out the labs,work stations,sensitive areas))
•Security training (fire drill and regular training).
•Plans for the response to the threats to security.
Resulting in
•Death or serious injuries.
•Major damages to the GSK premises.
•Damage to the environment.

3. MISSION AND VISION
Security is the degree of protection against danger, loss and criminals. It is a state of being secured
and protected from all threat and danger.
Purpose of security
•Protection of people
•Protection of material and installations.
•Protection of information
Protection of people –
•Protection of life is the biggest and most important asset of any organization.
•Protection of people is done by ensuring and exercising checks and control on the process and
procedure of the organization.
Protection of material and installation –
•Protection of material against theft.
•Ensuring that material going out of the premises has authorized sign from authorized person.
•Ensures no unauthorized person gains entry into the GSK premises.
Protection of information –
•Protection for the safe custody of information sources such as, does not share any GSK related
information with anyone inside or outside the premises.

5. SR.NO. SUBJECT
1
Basic security responsibility
The key learning points are:
Grooming and behaviors
Post orders
Handover /Takeover
Daily security log
Security control roomSecurity control room
Daily briefingDaily briefing
2
Standard phrases
The key learning points are:
Guest contact
Telephone etiquette
Radio communication
3
Service gate
The key learning points are:
Checking of returnable/non-returnable gate pass
Garbage checking
Key handling
Scrap disposal
Contractor pass
4
Staff entrance
The key learning points are:
Making entry in the article register
Staff bag checking & frisking

6. 5
Handling transit lobby
The key learning points are:
Guest bag checking & frisking
Main porch
6
Responding to emergency call
The key learning points are:
Fire alarmFire alarm
A person stuck in elevatorA person stuck in elevator
Medical emergencyMedical emergency
7
Security patrol
The key learning points are:
Purpose of patrol
Communication on patrol
Observation on patrol
Fire staircase
8
Security surveillance
The key learning points are:
General Surveillance Awareness
Varied Traffic Density
Suspect description form
 How to handle suspicious object

7. 9
Security equipment
The key learning points are:
X-ray scanning machine
Door frame metal detector
Hand held metal detector
Explosive trace detector
Under vehicle scanning system
Boom barrier
Bollard
10
Fire awareness and prevention
The key learning points are:
Fire triangle
Types of Fire
 Fire extinguisher chart
 Types of extinguisher
 How to use portable fire extinguisher

8. Basic security responsibility
Grooming and Behavior
GSK entrances are the first contacts our guest and visitors . A professional manner, attitude and appearance is therefore of utmost
importance at all times. At all times be polite and courteous towards guest, staff and visitors.
Dress Code and Grooming
At all times, security uniforms must be worn.
Behavior
It is at all times expected to maintain a professional and respectful attitude and behavior towards all. Security duties, a strict but
friendly and courteous attitude towards guest, staff and visitors are a must.
Following are examples of behavior that are likely to be a nuisance towards others and are to be avoided at all times:
•Causing excessive noise
•Abusive language
•Aggressive attitude
•Sexual harassment
•Offensive personal habits
Post orders:
•Each work site to which you will be assigned will have set of post orders.
•The post orders explain your duties
•Review the post orders periodically for new updates.
Post orders include:
•S/S and S/G duties by day of week shift and time.
•How to make security patrol.
•Emergency procedure, Employee phone directory.
•Duty opening & closing procedure.
•Access control, emergency escape route, incident report, gate pass procedure, and parking lot/ traffic control procedure.

10. MAJOR DUTIES
Restrictions
Security tasks at GSK entrance require concentration, attention and devotion. It is
easy to be distracted from the duties as a security guard, by the events going on at or
near above mentioned locations. Therefore some restrictions apply that may be a
habit while performing other duties and are in force at all hours of the day while
performing these duties:
•It is prohibited at all times to be under the influence of alcohol and/or drugs while on
duty.
•Socializing while on duty may seriously distract any Supervisor and staff performing
security duties and should therefore be avoided at all times.
•There is to be no smoking, drinking and eating while on duty.
•The use of personal cellular phones is strictly prohibited while on duty.
•There is to be no reading of any kind of literature at your post.(back desk, pilot, lab –
11, etc….)

11. Basic security responsibility at GSK
HANDOVER TAKEOVER
It is important that security on duty hand over and take over their posts effectively. The following
should be routine on takeover:
•Arrive at the post duty at least 10 minutes before the shift timing, having already eaten and
dressed.
•Take over equipment.
•Receive a brief on the situation and events about to occur.
•Read any post instructions.
•Sign the duty rota.
•Familiarized self with area of responsibility by an initial inspection.
•Make a note of any discrepancies or deficiencies.
•Do not leaves post until relived. Remain properly dressed until relived.
DAILY SECURITY LOG:
•What time associates begin his or her shift?
•What equipment the guards receives for the shift.(post wise report sheet, pad, sticky notes, etc….)
•Details of any work related dealing with guest or associates.
•A summary of any incident that the associate dealt with.( If incident resulted in an incident report
please do mention in GSK incident report form),
•Details of any fire/health/safety violation observed and any action taken.

12. SECURITY CONTROL ROOM
The control room security operator will be based in the Reception and will be responsible
for marinating and running efficient and professionally organized GSK office.
•Telephone calls
•task assignment
•Key assignment
•Lost and found
•Daily briefing log (roll call)
•Equipment inventory
•SAR,DAR,WAR,MAR Reports.
DAILY BRIEFING
A format will be established for daily briefing log within the security Dept by security
Officer. This daily briefing log will be communication tool and will help to ensure that all
members of the Dept. are fully aware of activities and event taking place in the GSK site
on a daily basis.
•Any untoward incident at premises
•VIPs anticipated arrival (Ex Pats, GSK Foreign employees, GSK other location
Directors)
•VIPs already arrived at premises. (vehicle no. , Driver Name, Contact No.)
•Details of event and meeting scheduled for the day.

13. Courtesy of Communication
Smile! It improves your face value.
Stand when you see the guest approaching you, it is the minimum courtesy.
Make sure expression communicate the same message as your words. At all times, maintain an
interested and helpful expression on your face.
Make eye contact when speaking to the guest. Even if you are busy, do look up every once in while to
make eye contact.
As a norm, maintain a distance of at 4 feet when you are talking to a guest.
Treat non resident with as much respect as resident guest. They are ‘potential’ guest too. They may also
be using our F & B facilities; not to forget the power of word of mouth publicity
Treating guest courteously and then turning to a colleague and dealing with him impolitely destroy the
image. The same finesse must be evident in all interactions. Use English and maintain a courteous formal
tone when interacting with colleagues
Remember, you are within view of the guest, even when you are not directly interacting with him.
Maintain your poise at all times.
Maintain a professional posture. Weight should be balanced evenly on both feet, shoulders should be
straight, chest out and stomach in. keep your hands on your sides or behind your back.

14. Don’t slouch or learn against a counter. Don’t walk hands in pocket or on your hips. Don’t
cross your arms across your chest.
Anticipate guest’s needs and fulfill them without him having to ask. It makes all the
difference between guest satisfaction and guest delight. All it takes is small, thoughtful
touches ; like for instance:
1.Open the door and let the guest get ahead.
2.Hand him a pen as he reaches out for his own.(for guest entry process)
3.Give the visitor badge for access in premises.
Be aware of your conversations over the telephone. Guest are watching and hearing you,
be it a professional or a personal one.
Personal conversation should be kept to a minimum and should be as brief as possible. Do
not entertain personal calls while at work.
Be aware of offensive habits that you may have: biting nails, picking hair/nose/ear, yawing,
sneezing /coughing without covering your mouth etc. refrain at least when in guest view.

15. Guest contact
Always speak in complete sentences:
“May I know your name please?” (NOT- “what name?)
“May I request to ,know your name please?”
“Would you please sing here?” (NOT- “sings please”)
When a guest approaches you, always greet him/her.
“Good morning/afternoon/evening Sir/Madam, how may I assist you?”
If you have to keep the guest waiting because your are busy with someone else:
“Good morning Sir/Madam, I will be with you in a minute.”
Then when you get to the guest:
“I am sorry to have kept you waiting, how may I assist you?”
When you see a guest in the corridors or on the floors, always smile and greet him/her.
“Good morning Sir/Madam,
Never say “Hello or Hi” even it the guest greet you informally.
To a guest who is well known to you:
“Good morning Sir/Madam, how are you today?”
If he answers “Fine, I love it here?”
“I am glad to hear that Sir.”
If he answers “I have not been too well”:
“I am sorry to hear that; I hope you are better soon.”
(If it is possible verify reason thus convey concern person or superior.)
If the guest asks you “How are you” first:
“Very well, thank you, and you, Sir/Madam?”
To well come back regular guest
“Good morning Sir/Madam, it’s nice to see you back again.”
“Good morning Sir/Madam, welcome back.”
When the guest asks you for something that you can provide:
“Certainly Sir/Madam”
(Not – “right”, “of course”, Yeah”, “ok”)
When the guest asks you for something that you cannot provide, ( weapon, pet,)
Step 1: apologize for your inability to meet with the guest’s request.
“I am afraid Sir/Madam” or “I am sorry Sir/Madam” kindly wait for moment, let me call my security officer for further assistance.”

16. Telephone etiquette
ANSWERING THE PHONE CALLS
The telephone is picked up within three rings.
Standardized wishing is done by saying “Good morning
(according to time) GSK, how may I assist you?”
Call/message is attentively listened to and the car no./
message is simultaneously noted down.
If not clear, I beg your pardon sir/ madam to be used.
Message is repeated back to the guest to ensure correctness
of the message understood, before disconnecting phone.

17. Service gate
Checking of Non- Returnable gate pass
Procedure:- A non- returnable gate pass is used when any article is to be taken out of the GSK premises for a specific reason and it is not
required to be returned back to GSK. Such as:
Perishable / non perishable items brought by vendor (which has been rejected).
Scrap
Gift to staff to by guest .
Item brought into the GSK by the GSK / project contractor.
Item brought into the GSK by contractor for event.
Personal item brought into the GSK by staff but not entered in the inward register at the back desk.
Security office indent for the non- returnable gate pass book from the stores and on receipt of the same, are kept safely in the security office.
Stores department is not authorized to issue non-returnable gate pass book any department directly.
Security department maintains non-returnable gate pass issues register and it is issued to concerned department only after making an entry in
the issue register. The concern department singed in the issue register to signify having received the non-returnable gate pass book. The gate
pass issue register must have the column as specified in the attached format. A new gate pass book is issued to the concerned department only
after ensuring that all pages in the old gate passbook has been exhausted. Non-returnable gate passbooks are to be kept in a safe place in the
security department and preserve properly.
Whenever any article has to be sent out of the GSK, the concerned department should prepare the gate pass in duplicate and all columns are
filled in. the gate pass has to be singed only by the authorized signature. A copy of gate pass is to be retained in the book and which is called as
book copy.
The security department maintains a non- returnable gate pass register for recording all the articles gone out of the GSK on the NRGP’s. It is
mandatory for all the units.
The concern person (vendor) approaches the back desk/ Reception with copy of the NRGP and the article to be taken out of the GSK.
The Reception / Back desk guard checks (verifies) the non-returnable gate pass and the article physically . if any discrepancy is noticed in the
non-returnable gate pass or the article concerned person/ vendor is sent back to concerned department for rectification of the discrepancy.
When everything is found to be in order, the guard stamps the copy of the NRGP’s signs it and mention the time of article going out of the
property on the gate pass. He retains the gate pass and the concerned person/ vendor is allowed to take the article out. The night duty security
guard collects all the NRGP’s received during the day, scrutinize the non- returnable gate passes and produce the non-returnable gate passes
found with discrepancies, if any, to the security Officer for necessary action.

18. Checking of Non- Returnable gate pass
Whenever there is an faulty machines in LABS, lots of item required to be taken out
of the premises. Majority of this item are motors, pulleys, misc items, etc….
returnable gate pass should be issued for all such items. The perishable food items
should be sent out of the GSK on the non- returnable gate pass.
Since all items going out, may not be able to mention on the returnable gate pass due
to lack of space . There we should have a printed format of all the items and this
must be attached to RGP.
Rest. Of process for the outward gate passes will remain same as the RGP/ NRGP.
Concern team must give advanced information about the material sending in order to
facilitate thorough checking of all articles by security while being taken out.
In case of any discrepancy/ breakage, a note (short receipt report) is to be obtained
from concern team and forwarded to the management by security Security Officer for
information.

20. BACK DESK
Checking of contractors pass
This is pass to enable the contract laborers engaged by various department to work in the GSK premises.
Contract laborers working for a longer duration are issued with a contractor pass containing the following details in
Register.
1.Name of laborers
2.Name of contract company
3.Date
4.Place of work
5.Signature of security and safety officer.(work Permit)
Contract laborers working on temporary basis are also issued with a similar pass (colored) . Every month the color of
these passes are changed.
The concern departmental head using the services of contractor has to send a man power requisition to the security
department for issuing the gate pass. This requisition needs to be through head of department, since it is related to
manpower requirement. Based on this request passes are made and are issued only after relevant entries made in the
contractor gate pass register. Apart from mentioning all the details as mentioned in the contractor pass, proper
address of the contractor company is also to be mentioned in the register.
The contract laborers have to display these passes while on the premises and also produce it at any given time for
verification.
These passes are issued to laborers, while the enter the premises and the laborer is allowed to retain it with him till
validity of the pass/duration of the work. However the smaller unit may collect the pass at the end of the day and the
worker has to collect the same the next day before entering the premises.
On expiry of the validity of the pass, if necessary, the concerned department issued a fresh requisition for renewal of
the pass. In the event of any loss or damage to the pass a fresh pass is issued after verifying the reason.

22. Service gate
Handling key
The night security supervisor should audit the master key issue register and if any discrepancy is
found in the record / keys, he should mention it in the security night report for information of
the security Offficer and a copy of the same should be handed over the concerned
departmental head for necessary corrective action.
The original main door entrance keys of stores, outlets and offices are stored in the security
DEPT in a hold.
The duplicate keys are stored in a separate hold under lock and key and are obtained only when
the original key get misplaced or defective.
A key register is maintained in the Reception, in which withdrawal, deposit with timings of the
authorized staff are entered.
The original key is withdrawn during working hours after an entry is made in the register.
Each key has a tag which is named & numbered.
Keys are issued to staff, contractors (support Staff) only
Keys are not to be taken out of the GSK under any circumstances
After working hours, keys are issued under a special authorization from department head.

23. SCRAP DISPOSAL
All item of metal, wood and other equipment (other than bottles, tins and newspaper) including condemned
furniture which are no required to be used by GSK are scrap items. Every property should earmark a scrap yard
and it should be kept locked under the custody of security department.
All scrap items are to be dumped only at the scrap yard.
Whenever an item are to be scrapped a note in prescribed format shall be raised by the concerned department
indicating the complete details of the items/equipment and sent to GMP head for prior approval.
A copy of this note containing the approval (from the GMP head ) shall accompany the scrapped items while in
transit from the concerned department to the scrap yard.
The security department will be informed in advance for opening the yard and deposit of the items.
When the security staff at any of the post sees any scrap movement they shall demand production of the
approved scrap note.
If scrap note is not produced as demanded, the security will redirect the item back to the originating department.
The scrap accumulated in the yard shall be inspected by GMP head , generally are disposal committee Safety
team on fortnightly basis to take decision on its disposal.
When the committee decides that the scrap lot is of disposable size, GMP head will make an inspection for
approval in principle.
The prospective scrap dealers should be called and allowed to inspect the disposal lot only at the scrap yard and
no scrap dealer shall be allowed further into premises beyond the scrap yard. Once the scrap dealer has
inspected the scrap no further scrap material should be added/ deposited in the scrap yard till the disposal of the
earlier lot.
Upon approval of disposal of any lot (once inspected by the scrap dealer), no further items shall be received into
scrap yard until clearance of the identified lot.
Security staff should be present at the time of loading of the scrap item for clearance by the scrap dealer.
The gate pass for the item disposal off should be authorized by GMP head to re-ensure that the value of the
scrap items has been received by the account department. It should be, countersigned by the inspecting security
personnel. A copy of description of scrap should be enclosed with the gate pass.

25. STAFF ENTRANCE
Making entry in the article register
Staff member comes to the Reception while coming into the GSK, shows item, to be
entered in the article register to the security guard.
Security guard before allowing staff member to enter item in the article register,
checks it physically whether it can be allowed to be taken inside or not. Once satisfied
the staff member is allowed to make an entry in the article register. Security guard
ensures that the entry in the article register is made only for the item/ quantity of
item physically brought into the GSK and he signs in the security signature column.
On completion of the duty, the staff member comes to the GSK Reception with the
articles entered in the article register, traces the entry made in the register, and
mentions the time of taking out the article and sign in the respective column. Security
guard checks the items/ quantity of the articles and verifies it with entry made in the
article register. Once satisfied, he sign in the security column/ strikes through the
entry and allows the staff member to take out the articles.
Please Note : Electrical, Electronic, Hard drinks, Drug, Cracker, Floppy, CD, cassette are
not permitted to be taken inside the GSK.
If carryiing item to be billed, it needs to be disclosed to the GSK Reception guard at
the time of taking it inside and entry in the inward register made.

26. FRISKING AND BAGGAGE CHECKING
the security will physically check the belongings of all support staff, suppliers and visitors & physically frisked
to all contract worker of the facility while exiting the premises.
PURPOSE
To eliminate thefts and pilferage so as to safeguard the assets of the facility.
To maintain records and control the movement of all staff and equipment exit.
To deter any theft from taking place.
To check any electronic device not taken out by any personnel’s or any recordable data taken by any
personnel’s.
PROCEDURE
 The security guard who is posted at the back desk will physically frisk all contract workers & check
personal bags of suppliers alike from while they are exiting the premises for whatever reason. All personnel
will wear their ID cards when in the company premises.
If any employee is reluctant in showing his / her ID card , security guard will politely
request him / her to do so, if staff refuses to do so, security guard will note down the name of the staff,
employee code and report the matter to the security shift in charge.
The security guard will keep watch on the all contract employees while they are signing their attendance
registers.
All employees will present their baggage /
 belongings for checking at their own.
The frisking would be done with the palm of hand.
The employees will present themselves for checking. In case the employee forgets to do so the
 guard will then politely request the staff to get checked. However if the staff refuses to do so, the
 security guard will insist once and will report the matter to the shift Supervisor who will make a log
 entry for further information to the Chief Security Officer & Admin department.
During the course of checking if any company / un-declared item is found on the person the
 security guard will detain the item and the employee. And then he will report the matter to the security
supervisor / chief security officer.

28. Handling transit lobby
Guest bag checking & frisking
1.Greet all customers walking in.
2.Than all guest on whom check / inspection have been performed on.
3.Random check on Carry on articles.
4.Request guest to keep carry on metals in tray for security check.
5.When DFMD beep, request guest for and inspection via HHMD.`
6.After completing the check request guest to proceed saying thank you.
7.Keeps changing the random check sampling system after certain period of time
8.In case of any complaint or view of any suspicious of dangerous weapon inform security shift in charge.
Handling car porch when VIP arrives
The car arrives at the porch, guest alight from the car and the chauffeur moves the car out of the porch takes the
car for parking.
If porch gets congested, stands at the center of the porch to ensure that at least one lane are always kept free for
the flow of traffic.
Direct with his hand for incoming cars to move on.
Move forward and backward, controlling the flow of cars.
Support the car to clear , which is obstructing the traffic flow.
Request guest to leave his car at such a place that traffic flow is not obstructed.
Counter foil of car tag must be given to all the guest’ who are leaving the car for parking.
Once the incoming flow of car reduces, car left at the porch should be immediately parked and the porch is cleared.

29. RESPONDING TO EMERGENCY CALL
Call stating the fire alarm is received from telephone operator, Security personnel on
receipt of call, rushes the spot.
If it is fire alarm in Lab’s, knock the Door or Screem / knocks the door. Inform him / her
about the activation of fire alarm.
If there is fire in server or hub room, the room is opened with master key. (over ride key)
If alarm activated due to steam / dust / guest smoking / incense sticks or by default, the
maintenance person need to reset the smoke detector.
If it is fire / smoke, source of fire / smoke is detected it is tackled accordingly. After
situation is brought under control, operator is call back and inform about the same by
saying that situation under control.
In case of visitor/ staff stuck in elevator, on receipt of the call security rushes to the lobby /
other area of the GSK with elevator door opening key and for Eng. Staff to arrive.
Meanwhile security officer / telephone operator calls up the guest and assure the guest of
his / her safety. Inform him / her that rescue team is doing the needful at their earliest.
Eng. Staff switch off elevator from elevator machine room and it is brought down to a
particular floor level. Door is opened with the help of elevator door opening key and
guest / staff is rescued. After rescue operation completed, concerned guest / staff is
assured that this elevator will be checked up thoroughly. Operator is called up and informs
that guest / staff is rescued from elevator and situation under control

30. ELEMENTRY FIRST AID
Basic First Aid Tips
When someone is injured or suddenly becomes ill, there is usually a critical period before you can
get medical treatment and it is this period that is of the utmost importance to the victim. Here are a few
basic first aid tips.
Before assisting a victim, protect yourself first. Assess the scene and determine the prevalent
hazards, if any. Whenever possible, wear gloves to protect yourself from blood and other bodily fluids.
When an emergency occurs, make sure the tongue does not block the victim's airway and that the mouth
is free of any secretions and foreign objects. It's important that the person is breathing freely. And if not,
administer artificial respiration promptly.
See that the victim has a pulse and good blood circulation as you check for signs of bleeding. Act
fast if the victim is bleeding severely, swallowed poison or his heart or breathing has stopped. Remember
every second counts.
It's vitally important not to move a person with serious neck or back injuries unless you have to save
him from further danger. If he has vomited and there is no danger that his neck is broken, turn him aside to
prevent choking and keep him warm by covering him with blankets or coats.
Have someone call for medical assistance while you apply first aid. The person who calls the doctor
should explain the nature of the emergency and ask for advice on what should be done by the time the
ambulance arrives.
Be calm and give psychological support to the patient.
Don't give fluids to an unconscious or semiconscious person. Fluids may enter his windpipe and
cause suffocation. Don't try to arouse an unconscious person by slapping or shaking.
Look for an emergency medical identification card to find out if the victim is allergic to medicines or has
any serious health problems that require special care.

32. RESPONDING TO EMERGENCY CALL
Initial steps of first aid
How to deal with electric shock/injury?
Do not touch the casualty while he is
still in contact with electricity.
Check breathing and pulse.
Loosen tight clothing’s.
Clean the air-way.
Give artificial respiration and external
Cardiac Massage, if needed.
Transport the patient to the hospital
How to deal bleeding wound?
Apply direct pressure by thumb or
finger.
Apply dressing – gauze pad and
bandage.
Apply indirect pressure on pressure
points.
Apply tourniquet.
Remove the injured to the hospital.
How to deal with burnt wound?
Lay the patient on his back.
Stop bleeding, if any.
Relieve pain by supporting the injured
part.
Keep the patient comfortable.
Do not cause sweating.
Fluids may be given by mouth in small
amounts, if the patient is conscious.
Reassure the patient.
Arrange immediate medical aid.
How to deal with fracture?
Pour running cold water on the affected
part.
Do not apply ointments or oils or any
other substance.
Cover the wound with sterilized cloth.
Give artificial respiration, if needed.
Prevent shock.
Arrange immediate medical aid
A {airway}- turn the unconscious patient on their sides, open the airway while keeping the head, neck & back in
line {C- spine control}.
B {breathing}- place the patient on the oxygen.
C {circulation}- stop any blood loss by direct pressure limb elevation pressure point.
D {diligence}- constantly monitor the patient.
E {evac prep}- immobilize fracture.

33. CHEST COMPRESSION
(Give 30 Compression if there is no
Circulation
RECOVERY POSITION
Carrying Stretcher
Cradle
HumanHuman
CrutchCrutch
Pick a Back
Fire
man’s lift
Four Handed
Seat
Two Arm Seat
When not conscious
or can’t assist
Use Hand lock
When space does notWhen space does not
permitpermitImprovised (chair)
two hand
seat

34. Security patrol
Purposes of Patrol
Detect and prevent fire, safety and health hazards
Detect, prevent and deter theft, intrusion, vandalism, or other criminal or unauthorized activity
Investigate as directed by the central alarm panel, dispatcher or supervisor
Assist plant employees or management
Test and inspect the physical security system
Observe and report unusual events
Respond to emergencies or outages
Observe and report violations
Communication while on Patrol
Conduct a radio check before leaving
Listen before speaking into the radio
Depress the speak button for a moment before and after speaking, to avoid truncation
Speak clearly and a little slower than normal
Avoid unnecessary chatter
Do not use foul language
If an extended conversation is required, use the radio to request a landline
Communicate periodically with Base
Avoid distractions; be observant
Use your field notebook; later, write accurate reports
Be cautious
Observation while on patrol
See Hear Smell Touch Taste & Assist your memory with field notebook and pen.

36. FIRE EXIT STAIRCASE
Fire exit staircase Entire should be checked for the following
Signage’s
Blockage of fire exit door
Water leakage in the staircase
Condition of wall paint, staircase/wall cracks, handrail, window,
louver, etc.
Checking of regular lights and emergency lights
Shaft doors
Cleaning of staircase to be reported to concerned dept.

37. Security surveillanceGeneral Surveillance Awareness
Awareness of Surroundings in Public
Note who and what is in your area
Vary your approaches to destinations
Watch for repeated sightings of people that seem out of place
Note suspicious activities:
Vehicles pass the same area repeatedly or at slower than a normal rate
Vehicles with multiple passengers
Dirty vehicles with clean license plates (or vice versa) - indicates a recent change
People lingering in your area or passing by frequently
Look at windows in nearby buildings for anything out of the ordinary
Look for people or vehicles making evasive movements

38. Security surveillance

39. Details of the
caller:
1)Sex of caller 2)Age 3)Nationality
Also think about…
Language, e.g.…
Caller’s voice, e.g.
… Background sounds, e.g.…
Well spoken? Calm/Angry? Street noises?
Irrational? Laughter? PA systems?
Offensive? Disguised? Office noise?
Taped or read? Accent? Traffic?
Anything else you noticed?
Time of Call : Number call received on :
Bomb Threat Checklist
Actions to be taken on receipt of a bomb threat
Record the EXACT wording of the threat. Ask the following
questions:
•Where is the bomb right now?
•When is it going to explode?
•What does it look like?
•What will cause it to explode?
•Did you place the bomb?
•Why?
•What is your name?
•What is your address?
•What is your telephone number?

40. BOMB THREAT CALL PROCEDURES
Most bomb threats are received by phone. Bomb threats
are serious until proven otherwise. Act quickly, but remain
calm and obtain information with the Bomb Threat
Checklist.
If a bomb threat is received by phone:
•Remain calm. Keep the caller on the line for as long as
possible. DO NOT HANG UP, even if the caller does.
•Listen carefully. Be polite and show interest.
•Try to keep the caller talking to learn more information.
•If possible, write a note to a colleague to call the Police
Department & Inform to reception at Extn:3333
•If your phone has a display, copy the number and/ or
letters displayed.
•Using the Bomb Threat Checklist, write as many details
as you can. Try to get exact words.
•Immediately upon termination of the call, do not hang up,
but from a different phone, contact security with
information and await instructions.
Signs of a suspicious package:
1.No return address 6.Poor
handwritting
2.Stains 7.Misspelled
words
3.Incorrect titles 8.Strange
odor/sounds
4.Foreign postage 9.Restrictive
notes
5.Excessive postage
10.Unexpected delivery
In case of such suspicious package inform
immediately to security at Extn : 3333.
Thumps down will be the general sign for bomb threat
call indication
Caller’s
Voice
Background
Sounds
Threat
Language
Female Excited Animal noises Incoherent
Male
Laught
er House noises Message read
Accent Lisp Kitchen noises Taped
Angry Loud Street noises Irrational
Calm Nasal Booth Profane
Clearing
Throat Normal PA system Well-spoken
Coughing Ragged Conversation
Cracking
voice Rapid Music
Crying Raspy Motor
Deep Slow Clear
Deep
breathing Slurred Static
Disguised Soft Office machinery
Distinct Stutter Factory machinery
Local

41. Security surveillance
What don’t suppose to do upon detection bomb or bomb suspect object.
DON’T Touch or move the suspect object.
DON’T Use a telephone, beeper or handheld radio (VHF/UHF) to inform a Staff member.
(All these produce electrical/radio waves which could cause the bomb to explode)
DON’T Forget or ignore that you may be in the presence of a destructive object.
 DON’T Be careless.
 DON’T Forget to inform your supervisor .
 DON’T Be curious.
 DON’T Cause panic.

43. X-ray machine
The main parts of an X-ray Baggage Inspection
System are the generator used to generate x-
rays, the detector to detect radiation after
passing through the baggage, signal processor
unit (usually a PC) to process the incoming signal
from the detector, and a conveyor system for
moving baggage into the system.
Hand held metal detector
Held Metal Detectors (HHMDs), are a very
common Hand security technology, where
these devices allow the security staff to
more accurately locate the source of an
alarm on a scanner’s body, often after a
scanned has gone through an Archway
Metal Detector (AMD) and caused an
alarm. By moving the HHMD around and
close to a scanner’s body, the operator can
fairly accurately locate sources of metal that
may be on, or even in, the person’s body.
When a suspect area is located, the HHMD
will generally give off an alarm squeal.

44. Explosive trace detector
The first simultaneous dual-mode handheld detector,
Mobile Trace expands the range of target explosives you
can identify in a single sample for faster, more
comprehensive security screening. Morpho’s patented
ITMS™ technology (Ion Trap Mobility Spectrometer) offers
you the explosives and narcotics detection sensitivity and
reliability proven at military bases, border crossings,
airports, and other critical security checkpoints around the
world.
Under vehicle scanning system
Under vehicle scanning system is very critical and can
not be ignored. Underside is the only area of a vehicle
which can never be locked / secured. Potentially
damaging objects can be easily hidden even without
knowledge of vehicle’s driver / owner. Also Underside is
the most difficult to inspect. Intrusive & Interruptive
methods are time consuming.
Door frame metal detector
Walk-Through Metal Detectors for Use in Concealed
Weapon and Contraband Detection
A person who does not carry any electrically
conductive and magnetizable objects such as
metallic belt buckles, metal buttons, cardiac
pacemaker, coins, metal-frame eyeglasses, hearing
aid, jewelry, keys, pens and pencils, shoes with metal
arches or supports, metallic surgical implants,
undergarment support metal, metal zippers, and
similar items, which would significantly alter the
signal produced when the person carries a test
object.

45. Boom Barrier
Barriers may be changed to accommodate
right or left hand operation. They can be
stopped at any angle between 0 and 90
degrees. Can be operated using a remote
control or at the press of a button
provided in the control station. Quick
release disengaging mechanism enables
changeover to manual operation in case of
power failure.
Bollard
A bollard is a short vertical post. Originally
it meant a post used on a ship or a quay,
principally for mooring. The word now also
describes a variety of structures to control
or direct road traffic, such as posts
arranged in a line to obstruct the passage
of motor vehicles

46. Fire awareness and prevention

47. SECURITY OFFICER AT GSK