Disconnected and Unplugged: Experiences of Technology Induced Anxieties and Tensions While Traveling
1. Dr. Cody Morris Paris
Middlesex University Dubai
Edward Alexander Berger
University of Copenhagen
Simon Rubin & Mallory Casson
2. Recent work on
technology and
travel…Mobilities and
New technologies…
Social Affordances
Personal experience…
What happens when we
are disconnected?
3. The nearly ubiquitous spread of smart phones, portable
computers, and social media and networking technologies
marks a fundamental shift in the way we travel and the world
in which we travel
We are also seeing a blurring of traditional binaries of tourism
research…home/away, present/absent,
connected/disconnected, leisure/work, etc. (Hannam, Butler,
& Paris, 2014)
4. Forms of virtual,
imaginative, and
mediated travel
considered ‘new’
(Urry, 2000) only a
decade ago, are now
quite ordinary to a
large majority of
individuals.
5. “Mobility Nexus” of Travel and Communication
• Mobile devices allow travelers to toggle back and forth
between various forms of mediated and physical co-
presence with distant social networks.
Tourists today spend much of their time immersed
in hybrid spaces of in-betweeness…
6. Creating and maintaining
co-presence is now an
important part of the travel
experience (White and
White, 2007)
Mobile devices and social
media afford an individual’s
social networks with a
‘surveilling gaze’ through
which they can follow,
watch, monitor, and track
tourists virtually from a
distance (Germann Molz &
Paris)
7. Shared virtual intimacy can sometimes be
troublesome, emotionally disruptive (White and
White, 2007), and generate feelings of discomfort
and claustrophobia (Crawford, 2009).
Constant connectivity has enhanced the sense of
obligation for tourists to maintain a normative level
of presence, attention, and intimacy with their
friends and family (Larsen et al., 2007).
‘expectation of
availability’….’crackberry’…overwork.
8. As this connectivity is based upon a physical
infrastructure of hardware and software, sometimes
tourists are disconnected from their virtual networks as
they travel through ‘technological dead zones’ (Pearce
and Gretzel, 2012).
This forced or unexpected disconnection can cause
anxiety and distress, both for tourists and their virtual
networks.
But, for some of the ‘hypermobile elite’, being
‘unplugged’ and denied mobility is intolerable,
particularly when not by choice.
9. Technology Addiction
• Videogames, Internet.
• Recent focus on Smart Phones
High Smart phone use vs Smart Phone
‘involvement’
Smart Phone Addiction
• Habit forming tendencies…
For many it’s not as simple as ‘just turning
it off’…
10. Three Prompts sent to ‘tech-savvy’ travelers.
• 1) Share a story or experience about how technology
(ex. mobile or social media) has disrupted or
separated you from the ‘travel experience’,
• 2) Share a story or experience from traveling in a
‘technology deadzone’ where you were disconnected
from your online social networks,
• 3) Have you ever ‘unplugged’ by choice while
traveling? Why? Please share a story.
Snowball Sampling, through email and
Facebook primarily in August 2013.
Analysis of responses through multi-stage
process of coding/thematic analysis by the
authors.
11. 25 individuals
13 Men, 12 Women.
Age
• 21-30 years old (11)
• 31-40 years old (8)
• 41-50 years old (2)
• 51+ years old (4)
Nationality
• 16 US/Canada
• 5 European
• 2 Australian
• 2 Latin America
Required that all are self-identified ‘heavy’ users of
social media and mobile devices and bloggers.
About 50% earn a living as travel bloggers
12. Pearce and Gretzel’s Technology Induced
Tensions (influential in undertaking of the
study)
Young’s criteria for Internet Addiction
(emergent….based on the language used
by respondents…)
13.
14. Young’s (1998) criteria/’indications of addiction’
These are:
• Preoccupation – constantly thinking about past/future use.
• Increased use - more and more time required to reach
satisfaction.
• Inability to stop – cannot reduce/halt use internet services.
• Withdrawal symptoms – noticeable impact on mood and state of
mind.
• Lost sense of time – regularly lose track of time and important
deadlines.
• Risky behaviors – jeopardizes key professional or personal
relationships.
• Lies – use of deception to hide extent of time spent online.
• Escapism – excessive use of internet to avoid real-life problems.
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17. The clothing line developed by designer Kunihiko Morinaga
includes jackets, shirts and pants made out of material that will
block radio waves from reaching your smartphone.
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30. Technological advancements have provided us
with greater tools, opportunities, and affordances.
But, these need to be critical examined and also
individually reflected upon.
Negotiating Dis(connection), intimacy, home/away,
reduced anonymity, ‘safety-net’, work obligations,
‘constant presence’, surveilling gazes.
Implications for Industry
Personal Travel as one dimension of wider
personal/social mobilities…Geographically
independent lifestyles…’global citizens’….etc
31. Germann Molz, J. & Paris, C. (2013)
Social Affordances of Flashpacking:
Exploring the Mobility Nexus of Travel and
Communication. Mobilities
Hannam, K. Butler, G. & Paris, C. (2014).
Developments and Key Issues in Tourism
Mobilities. Annals of Tourism Research.
44, 171-185. (Section on Technology).
“I'm sure technology constantly distracts me from travel experiences because I'm obsessed with it and its in my face every day.”
“Focusing too much attention online with social media sometimes causes me to forget the special moments of travel, worrying more about posting things online than enjoying the occasion”
“Every time your smart phone beeps, buzzes, or vibrates when you're trying to absorb yourself in another culture or place, you're losing something in the experience”
“Just recently, near Mombassa, I was having breakfast. I had some sweet rolls out on my table. I had my nose in my Ipad. All of a sudden I had a monkey on my table stealing my cherry danish. If I had been paying attention, I could have shood him away!”
“When I'm traveling in an area with wifi, the temptation is always there to check email and Facebook, post to Instagram, and so on. When you're in a place (disconnected), the temptation is removed and it's one of the most refreshing things ever”
“Technology has presented a challenge at times to relationships, though. I remember sitting across the table in a cafe in Siberia with my girlfriend last winter (who was kind enough to come with me to Siberia in winter). I was happily attached and well engrossed in social media at the expense of what could have been a great real life conversation. In hindsight it was downright rude”
“Withdraw is the first very real sensation. As you reach for all the tools that make you productive, you soon realize they are unavailable until the next city appears! You try to plan ahead, but your mind keeps reminding you that you are not being productive!”
“my wife and I took a couple of days off. I turned off my phone for about 12 hours as we traveled and did some shopping. I caught myself a couple of times wondering about checking in... but resisted. It was not as refreshing as I hoped, so doubt I will do so again.”
“The only times I have real ‘Internet Withdrawal’ symptoms are when there is *supposed* to be Internet access but it doesn't work properly”
“(Disconnection) happens less and less often, as technology spreads. The last time I was in a deadzone was probably visiting Vredefort Dome in South Africa - we didn't expect lack of cell service there… It was only really frustrating because it was unexpected and combined with an unexpectedly cold weekend staying in a cottage with minimal heat.”
“while in Dahab, Egypt- I spent a week holed up in a hotel trying to get work done. I was in a cute little seaside town… but because I needed to get caught up with blogging, I would wake up, have breakfast, rush back to the hotel room- then spend the whole day writing. In the evening, I'd emerge for food- only to go straight back to the room and spend all night writing again. I spent a whole week separated from my travels because of my need to be online…but when you realize the odds of you returning are slim, then the regret starts!”
“I don't know what "unplugging by choice" would mean - being in a place with Wifi signal and not using it? For the last five years I haven't travelled without a technological device - either my laptop, or my iphone or both - I take the laptop for longer trips so I can email and update my blog, and since I've had the iphone I always take it.”
“The other night we attended a concert in Nashville where many people's smart phones were emitting an annoying glare as they swiped text messages or checked on e-mails during the performance. It is difficult to be "in" the moment when others are bringing distractions from "outside" the moment into your world.”
“I have chosen to leave my cell phone behind because my commitment was toward volunteering ... This made it difficult because others kept their cell phones and while everyone else was on their phones I felt out of the loop and almost as if I might as well have brought my phone ... I think in order to unplug by choice.. Everyone else needs to do it as well”
“For the first 3 days of the trip to Greece (before my phone was lost/stolen), I was constantly checking it and using it as a way to fill time. I would play saved games on it versus getting to know the people around me or exploring my surroundings. I also felt more distracted, as I was responding to e-mails and texts from people on an almost real-time basis. After the phone was lost, I definitely feel that the dynamic of my trip changed, as I was less worried about responding/contacting people virtually, and more interested in living in the moment. Getting unplugged (albeit accidentally) from my phone changed my trip for the better, that's for sure.”
“I got rid of my cell phone in August, 2011 and have been without one for two years. I am so glad I did. I can now focus on where I am and not be distracted by the agenda of others who are trying to reach me or are updating their social media. Do I really need to be aware of all that information in real time?”
“It is so freeing not feeling the urge or the worry that you have to contact someone or let them know how you are doing and just focus on you and your trip and what you want out of it”