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Unified Communications

                                                        Extend your business with Brilliantly
    ...
Communicate Anytime, Anywhere with Any Device




                                                                  Office...
What does Unified Communications mean
                   for Business?
      Continuity of Communication & Customer Servic...
The Problem

                                                         Administration




                                 ...
Management



                                                         Easy

                                             ...
System Administrator


                                                         Easy to
                                  ...
The User



                                                         Easy

                                               ...
Brilliant Simplicity = Solution


                                                                              AntiSpam  ...
Day in the life of a UC worker!
                   7:00am – 8:30am: Home Office
                                          ...
9:00am – 12:30pm: Sydney Office
      [Sydney Office] Preparation, Meeting,                                               ...
12:30pm – 1:30pm: Travel to Airport                                          Key Business Benefits
                       ...
7:00pm – 8:00pm (NZ): Hotel Room                                              Key Business Benefits
                      ...
ShoreTel and IBM: Brilliant Simplicity



                                                         Easability

           ...
ShoreTel and IBM: Brilliant Simplicity




                                                         www.shoretel.com




©...
Unified Communications

                                                        Extend your business with Brilliantly
    ...
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VMWare Sponsor Presentation: Accelerating the journey to cloud

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Join VMware to find out how businesses of all sizes can benefit from taking a less tactical consolidation of non-critical systems by making a strategic investment for all applications through virtualisation and virtualisation management. This presentation covers what business can do now to pave the path to Cloud computing, leveraging the efficient pooling of on-demand, self managed virtual infrastructure, consumed as a service.

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VMWare Sponsor Presentation: Accelerating the journey to cloud

  1. 1. Unified Communications Extend your business with Brilliantly Simple Communications! Gavin Milton-White Country Manager ANZ © 2010 ShoreTel, Inc. All rights reserved worldwide.
  2. 2. Communicate Anytime, Anywhere with Any Device Office On the road Home Hotel Mobility Video Web Conferencing Collaboration © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2009 ShoreTel, Inc. All rights reserved worldwide.
  3. 3. What does Unified Communications mean for Business? Continuity of Communication & Customer Service… Ease of Use Non-Stop Productivity Real-Time Responsiveness Flexible Work Force © 2010 ShoreTel, Inc. All rights reserved worldwide.
  4. 4. The Problem Administration Customer Management Users © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  5. 5. Management Easy TCO & ROI CSAT Staff Retention © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  6. 6. System Administrator Easy to deploy Flexible Reliable Easy to Use Easy to Learn © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  7. 7. The User Easy Flexible Blended © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  8. 8. Brilliant Simplicity = Solution AntiSpam Remote AntiVirus Access Backup Unified IM Messaging Presence Mobility Collaboration IP Telephony Firewall VPN Audio File & Print Conference Server Web Mail Office Server Server Productivity Lotus Foundation Reach Lotus Foundation Start ShoreTel Add-on © 2010 ShoreTel, Inc. All rights reserved worldwide. 7 7
  9. 9. Day in the life of a UC worker! 7:00am – 8:30am: Home Office Key Business Benefits • Workplace functionality from home [Home] Supply Issue Phone Call • Uses work phone lines and user DID with US (Ph:+612 9959 8060) • Simplified Management • Remote or Home workers • ShoreTel VPN Handset or Office Anywhere • Login as your own office extension • Turn any phone number into your ShoreTel phone • Over Internet connection • Simplified Management • Single User Creation for the entire system in Foundation Management • End User touch-less configuration • Client comes all preconfigured with Plug in already installed © 2010 ShoreTel, Inc. All rights reserved worldwide.
  10. 10. 9:00am – 12:30pm: Sydney Office [Sydney Office] Preparation, Meeting, Key Business Benefits Presentation, Demonstration, … • Improved Efficiency • Non-stop Productivity • Real-Time Responsiveness • Customer Service • ShoreTel Office Handset • Retrieve Voicemails via Email • Desktop Applications • Notes & Sametime • Unified Messaging • Screen Pop caller details • Make and receive calls • Transfer, forward, hold • Conference calls • Speed dialing, call history • Presence, IM & Video © 2010 ShoreTel, Inc. All rights reserved worldwide.
  11. 11. 12:30pm – 1:30pm: Travel to Airport Key Business Benefits • One Number contact • Increase responsiveness, [Taxi] Travel to Airport • Reduce phone tag • Use your time efficiently • Single Number • Single History • Internal Directory Access • Reduce mobile phone charges and leverage PBX features & call cost economies • Single place to pick up all voice messages © 2010 ShoreTel, Inc. All rights reserved worldwide.
  12. 12. 7:00pm – 8:00pm (NZ): Hotel Room Key Business Benefits • One Number contact • Expensive QoS Networks no longer required [Hotel] Product Update, +61 9959 8088 • Reduce expensive International Passcode: 1234567 roaming or Hotel phone costs http://apacbridge.shoretel.com • Work how and from where you want • Sametime using “Office Anywhere” Mode • IP link for data and call control link • Uses PSTN for Voice traffic • Expensive QoS Networks not required • Full Feature transparency • Softphone • Conference Bridge • Web Collaboration • 204 parties • Desktop sharing © 2010 ShoreTel, Inc. All rights reserved worldwide.
  13. 13. ShoreTel and IBM: Brilliant Simplicity Easability Superior reliability and scalability Lowest TCO Raving fans © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  14. 14. ShoreTel and IBM: Brilliant Simplicity www.shoretel.com © © 2010 ShoreTel, Inc. All rights reserved worldwide. 2010 ShoreTel, Inc. All rights reserved worldwide.
  15. 15. Unified Communications Extend your business with Brilliantly Simple Communications! Gavin Milton-White Country Manager ANZ © 2010 ShoreTel, Inc. All rights reserved worldwide.

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