Gen-i: Business Continuity considering reputation, security and virtualisation


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Gen-i: Business Continuity considering reputation, security and virtualisation: Presenter: Damien Toman

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  • 45 minutes. 11:50am to 12:35pm
  • Access someone else’s scale: you no longer have to host all your applications on site, you can now access what you need when you need it over the internet as a hosted application. In addition, you can outsource your technology to providers, such as Gen-i, who can ensure you have the latest technologies, security and DR environments, at lower cost. Big opportunity for shared services for health and local government.
  • Gen-I investigated the world’s leading security solutions for a managed security offering. We chose IBM/ISS for it’s strong portal, multi-vendor product support, ISS security appliances with strong Intrusion Protection but also securing the the servers, network devices, and desktops. 24x7 operation backed by the world’s leading security services from IBM’s ISS. Gen-I is the only Managed Security Services Provider in NZ with this partnership. We manage not only your remotes sites in NZ but internationally too. Customers do change control – we monitor systems, events & logs and notify when actions are required.
  • How much time do you spend on the maintenance of your security systems? Updating, patching, monitoring. How do you monitor now? And, at what cost? What does a security incident cost you? Can you guarantee protection to your management and shareholders? How do you know if and when your security has been breached? What is your plan for recovery if hacked? Are your remote offices and remote users well protected? How many different vendor’s security products do you maintain now? At what cost? 2008 – A few facts from IDC and ISS: Web application vulnerabilities have hit an all-time high – 73% not patched 53 percent of all vulnerabilities disclosed during the year had no vendor supplied patches Data breaches cost $6.6 million on average (USA?). Is you security expertise available 24x7? How much is your organisation’s reputation worth? Coca Cola has been estimated as a $106B company. Most of that is Goodwill (Reputation) – book value of components is $17B. A company valued at $48 per share had an information theft incident that made the TV news. Within 1 month it’s share price was $37 = $809M market capital loss – reputation loss. Does your BC plan value Reputation appropriately? What is the cost of your downtime? Fortune 1000 average is $62,000 per minute. What investment is that worth? 2009 – Some Headlines: “ Security flaws close new road's toll system” - 7/1/09 “ Virulent Virus takes down Health Ministry” – 9/1/09 “ CheckFree warns 5 million customers after hack”– 6/1/09 “ French fighter planes grounded by computer virus” -22/1/09 “ Hackers steal details of 4.5m users of in Britain's biggest cyber theft case” – 27/1/09 “ Largest Co-ordinated ATM Rip-off Ever Nets $9+ Million in 30 Minutes” 10/2/09
  • X-Force R&D team credited with discovering more major software vulnerabilities since 1998 than all other security providers combined. IBM’s UTM appliances use the world’s largest content filtering database – 9B URLs. Protection from both known and unknown viruses and worms – rather than your organisation being put at risk while waiting for virus signature updates.
  • Gen-i Safewall Portal View of managed security assets Check device status Create custom reports Create and schedule change requests View device logs
  • Gen-i: Business Continuity considering reputation, security and virtualisation

    1. 1. Business Continuity Damien Toman CTO, Gen-i IBM Insight Forum 09 ®
    2. 2. <ul><li>“ Today, it is not just the threat of floods, fires, earthquakes, power outages and ICT administration hiccups that we have to think about from a business continuity perspective; we also need to seriously consider business reputation and security of information.” </li></ul> IBM Insight Forum 09 ® Damien Toman, CTO, Gen-i, August 2009.
    3. 3. Business Continuity <ul><li>The role of virtualisation in Disaster Recovery </li></ul><ul><li>Managed Security solutions to minimise business continuity risks </li></ul> IBM Insight Forum 09 ®
    4. 4. 1. The role of virtualisation in Disaster Recovery IBM Insight Forum 09 ®
    5. 5. IBM Insight Forum 09 ® Centralisation, Consolidation, Virtualisation <ul><li>Consolidation and Virtualisation of servers, minimising branch site equipment. </li></ul><ul><li>Review application delivery and desktop management: desktop virtualisation with thin client delivery, application virtualisation, new approaches to fat clients with streaming of applications and even operating systems. </li></ul><ul><li>Better Business Continuity & DR </li></ul><ul><li>Reducing Costs with Greener IT </li></ul><ul><li>Virtualisation of Storage with Thin Provisioning, De-Duplication & Tiering </li></ul>
    6. 6. IBM server and storage virtualization solutions optimize dynamic virtual infrastructure across the enterprise IBM Insight Forum 09 ® Extensive Optimized Robust Extreme virtualization with massive scalability and advanced security. IBM System z ™ IBM BladeCenter ® Highly scalable storage virtualization for SAN and NAS environments. Highly integrated, fully redundant, energy efficient with advanced I/O. Manage your entire datacenter -- physical and virtual -- from one place. Dynamic resource allocation with advanced mobility for AIX, Linux & IBM i OS. More workloads consolidated on fewer servers with exceptional reliability. 4th generation X-Architecture® CoolBlue™ - Power and Cooling designs that lead the industry IBM Systems Director IBM System Storage ™ IBM Power™ Systems IBM System x ™
    7. 7. IBM Insight Forum 09 ® Customer Example of Savings
    8. 8. IBM Insight Forum 09 ®
    9. 9. IBM Insight Forum 09 ®
    10. 10. IBM Insight Forum 09 ® “ What could the IT department of tomorrow look like ?” “ In many organizations, everything customer-facing will be hosted externally on scalable virtualized infrastructures and enterprise applications of all kinds will be services provided by Software-As-A-Service vendors.” Quote from Mark Gibbs, consultant NetworkWorld in USA, from Computerworld article.
    11. 11. Gen-i Cloud Computing Services Gen-i focus Storage as a Service Infrastructure as a Service Platform as a Service Software as a Service Management & Provisioning Virtualisation Disks Management & Provisioning Virtualisation Management & Provisioning Management & Provisioning Configurators/APIs Application Software Virtual Platform Software Virtual Platform Software Disks Disks Disks Servers <ul><li>Amazon Simple Storage Service (S3) </li></ul><ul><li> </li></ul><ul><li>Nirvanix </li></ul><ul><li>Google Base </li></ul><ul><li> </li></ul><ul><li>Amazon Simple DB </li></ul><ul><li>TrackVia </li></ul><ul><li>Microsoft SSDS </li></ul><ul><li>Amazon </li></ul><ul><li>Joynet </li></ul><ul><li>Terremark </li></ul><ul><li>Sun </li></ul><ul><li>HP Flexible Computing Services </li></ul><ul><li>IBM Blue Cloud </li></ul><ul><li>3 Tera </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li>Bungee Connect </li></ul><ul><li>Etelos </li></ul><ul><li>Coghead </li></ul><ul><li>Google App Engine </li></ul><ul><li>HP Adaptive Infrastructure as a Service </li></ul><ul><li>Salesforce </li></ul><ul><li>Oracle SaaS Platform </li></ul><ul><li>Longjump </li></ul><ul><li>AT&T Synaptic Hosting </li></ul><ul><li>Oracle On Demand Applications </li></ul><ul><li>Salesforce SFA </li></ul><ul><li>NetSuite ERP </li></ul><ul><li>Google Apps </li></ul><ul><li>Workday HCM </li></ul><ul><li>Testra T-Suite </li></ul>Example Services Source: Yankee 2008
    12. 12. IBM Insight Forum 09 ® Server Consolidation & Virtualisation “ Enterprises that do not leverage virtualization technologies will spend 25% more annually for hardware, software, labor, and space for x86-based servers” -- Gartner Report
    13. 13. 2. Managed Security solutions to minimise business continuity risks IBM Insight Forum 09 ®
    14. 14. Questions <ul><li>How are you protecting your business reputation? </li></ul><ul><li>What impact on your business bottom line? </li></ul><ul><li>Do you understand the risks? </li></ul><ul><li>Have you considered the impact on your customers, your services, your products, your partners, your suppliers, your stakeholders? </li></ul><ul><li>Do you know how you will recover? </li></ul><ul><li>How often do you update your plans? </li></ul><ul><li>Do you have all the skills to do it yourself? </li></ul> IBM Insight Forum 09 ®
    15. 15. Reputation <ul><li>33% of consumers notified of a security breach will terminate their relationship with the company they perceive as responsible. </li></ul><ul><li>A US company at $48 per share had an information theft incident reported on TV. Share price dropped to $37 = $809M market capital loss. </li></ul> IBM Insight Forum 09 ®
    16. 16. Selective Outsourcing <ul><li>Enables focus on Core Business </li></ul><ul><li>Predictable Scalable Costs – with savings </li></ul><ul><li>Service Delivery Platform with ITIL- Aligned Service Desk </li></ul><ul><li>Leveraging scale of service provider </li></ul> IBM Insight Forum 09 ®
    17. 17. Managed Security Solution <ul><li>Addressing today’s security, resiliency, and compliance challenges. </li></ul><ul><li>Preparing for the new risks posed by an even more connected and collaborative web 2.0 world. </li></ul> IBM Insight Forum 09 ®
    18. 18. IBM Insight Forum 09 ® Gen-i Safewall with IBM ISS Managed Security Services Managing your on-site multi-vendor security systems: Firewall, VPN, Intrusion Protection, AntiVirus, Web & email filtering and pre-emptive Vulnerability Management.
    19. 19. IBM Insight Forum 09 ® <ul><li>Reduce costs by up to 55% while improving security. </li></ul><ul><li>Protection Guarantee – “$US50,000 Back on a Hack” </li></ul><ul><li>On-site 24x7 Managed Security Services </li></ul>Business Continuity and Security Gen-i Safewall
    20. 20. Gen-i Safewall with IBM X-Force Threat Management <ul><li>IBM Internet Security Systems X-Force® R&D team: the world’s leading enterprise security organisation. </li></ul><ul><li>Focus is on analysing and researching vulnerabilities to develop pre-emptive protection technologies. </li></ul> IBM Insight Forum 09 ®
    21. 21. Gen-i Safewall with IBM X-Force <ul><li>Most comprehensive Vulnerability Database in the world across 7000 vendors. </li></ul><ul><li>The X-Force database currently tracks over 14000 products, 31000 versions. </li></ul> IBM Insight Forum 09 ®
    22. 22. IBM Insight Forum 09 ® IBM Global Security Operations 7 Security Operations Centers 6 Security Research Centers 133 Monitored Countries TJ Watson, US Alamden, US Zurich, CH New Delhi, IN Haifa,IL Tokyo, JP Boulder, US Atlanta, US Detroit, US Toronto, CA Tokyo, JP Brisbane, AU Brussels, BE + + 17,000+ managed devices 2600+ MSS Customers world wide 2,500,000,000 Events per day + + +
    23. 23. Gen-i Safewall Integrating Multi-Vendor Security Solutions
    24. 24. Gen-i Safewall Integrating Multi-Vendor Security Solutions with Portal for Visibility
    25. 25. Gen-i Safewall Portal
    26. 26. Gen-i Safewall <ul><li>62 Customers already </li></ul><ul><li>Others in implementation phase now </li></ul><ul><li>On-site Managed, Hosted (Cloud) or integrated combination of both. </li></ul> IBM Insight Forum 09 ®
    27. 27. Question <ul><li>Would you like some help evaluating the scope and effectiveness of your current security solutions? </li></ul><ul><li>Answer: </li></ul><ul><li>1. Yes </li></ul><ul><li>2. No. </li></ul> IBM Insight Forum 09 ®
    28. 28. Safewall Demo Workshop <ul><li>Hands-on demo of Safewall this afternoon by Mike Conboy from Gen-i. </li></ul><ul><li>Security the easy way with Safewall a Gen-i/IBM multi-vendor integrated solution. </li></ul> IBM Insight Forum 09 ®
    29. 29. IBM Insight Forum 09 ® Thank you