IBM Service Management Extensions for Hybrid Cloud


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Businesses are increasingly turning to hybrid cloud solutions to reduce costs and enable more scalable and flexible business processes. A hybrid cloud is a seamless and transparent combination of public and private clouds that uses a highly virtualized, on-premise infrastructure and merges with public cloud resources to increase efficiency, scalability and dependability. This seamless integration also helps extend security, control and transparency to all IT assets and environments regardless of their physical location.

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IBM Service Management Extensions for Hybrid Cloud

  1. 1. IBM Software Data SheetCloud Computing IBM Service Management Extensions for Hybrid Cloud Integrate, manage and secure public and private clouds Businesses are increasingly turning to hybrid cloud solutions to reduce Highlights costs and enable more scalable and flexible business processes. A hybrid cloud is a seamless and transparent combination of public and private ● Manage off-premise resources to the clouds that uses a highly virtualized, on-premise infrastructure and same standard—and with the same infrastructure—as resources inside merges with public cloud resources to increase efficiency, scalability and enterprise walls dependability. This seamless integration also helps extend security, con- trol and transparency to all IT assets and environments regardless of their ● Simplify management with a single physical or virtual appliance physical location. ● Enable application integration and plat- form and infrastructure management with However, hybrid cloud environments involve complex management one unified graphical user interface (GUI) challenges. First, organizations struggle to maintain control over the resources that lie outside of their managed IT scope. They also need greater infrastructure visibility to help reduce maintenance costs and ensure that their company data and resources are properly handled and secured. To help manage these challenges, organizations need solutions that are designed for a blended management environment. They have to secure resources and data both inside and outside of their physical control. A blended solution must also provide a uniform management standard for automation, governance, monitoring and security without the need for traditional infrastructure and service management capabilities.
  2. 2. IBM Software Data SheetCloud ComputingAdvanced technology for integration and ● Support dynamic provisioning. Enable “cloud bursting”—management the dynamic relocation of workloads from privateService Management Extensions for Hybrid Cloud from environments to public clouds during peak times—withIBM combine application integration, infrastructure manage- IBM monitoring, provisioning and integration capabilities.ment and IT governance in a highly secure way that extends IBM technical and business policies control this sophisticatedservice delivery and management capabilities regardless of data integration.location. This holistic approach to interoperability, resiliencyand application management helps ensure highly efficient Service Management Extensions for Hybrid Cloud provideworkload delivery and seamless end-user experiences across centralized management into which an expanding number ofthe enterprise. on-to-off premise cloud integration solutions can be built. It extends the existing service- and user-provisioning, monitoringThe IBM solution provides simple and secure configuration and and governance capabilities of Tivoli software to unify hybridmanagement of resources on both public and private clouds. cloud data and compute resources.Integration capabilities allow clients to manage and incorporatepublic cloud resources into their existing processes, manage-ment and business systems. By combining integration technol-ogy from IBM® WebSphere® Cast Iron® and IBM Tivoli®enterprise management capabilities, the hybrid solution enablesorganizations to:● Improve cloud control and management. Govern how and where cloud resources are used by applying on-premise poli- cies, monitoring and performance rules to public cloud users. This enables organizations to more easily manage costs, IT capacity and regulatory requirements.● Increase security. Increase control over user access by synching the user directories of on-premise and cloud appli- cations. With automated synchronization, users can gain entry only to the information they are authorized to access.● Expand application integration. Use a simplified “configu- The solution provides centralized management capabilities to help provide a unified view of hybrid cloud data and compute resources. ration, not coding” approach to application integration. The solution combines the power of native connectivity with industry-leading applications to provide best practices for Extending service management rapid and repeatable project success. capabilities By helping organizations manage off-premise resources at the same standard as resources inside enterprise walls, Service Management Extensions for Hybrid Cloud enable organizations to manage some of their toughest challenges. 2
  3. 3. IBM Software Data SheetCloud ComputingThey can increase control over owned resources, better manage which enables users to request, deploy, monitor and managecosts and data relocation processes, and help ensure the security cloud computing services to create a more modern and dynamicof critical data and other assets. data center, and IBM Tivoli Monitoring Software, which helps optimize IT infrastructure performance and availability.The solution provides key capabilities that: Service Management Extensions for Hybrid Cloud run on the● Enable secure application access across off-premise WebSphere Cast Iron platform. Available in physical or virtual environments form factors, WebSphere Cast Iron enables companies to seam-● Provide an integrated monitoring dashboard for lessly integrate on-premise and public clouds. Enhancements to unified visibility this platform include a complete multitenant cloud service that● Automate workload balancing based on the dynamics of clients can use to design, run and manage all cloud integrations, system load as well as a new virtual appliance that can be installed on exist-● Integrate with back-office and software-as-a-service (SaaS) ing servers. applications such as SAP and● Allow organizations to buy the functionality they need today Technical requirements and expand as cloud needs change The following table lists the supported versions of the base products that are required by the Service ManagementService Management Extensions for Hybrid Cloud extend the Extensions for Hybrid Cloud solution for each supportedcapabilities of Tivoli service management and delivery solu- scenario.tions, including IBM Tivoli Service Automation Manager,Product Version Provision Resources Monitor Resources Govern and Manage Synchronize Workload DirectoriesIBM WebSphere DataPower Y Y Y YCast Iron Appliance XH40 ORIBM WebSphere Cast IronHypervisor™ EditionIBM LotusLive™ YIBM Tivoli Monitoring 6.2.2 Y YIBM Tivoli Monitoring Agent 6.2.2 Fix Pack 2 Y YIBM Tivoli Netcool® Impact 5.1.1 Fix Pack 1 YIBM Tivoli Service Automation 7.2.1 Y YManagerIBM WebSphere ILOG® JRules 7.1.1 Y 3
  4. 4. For more informationTo learn more about Service Management Extensions forHybrid Cloud, contact your IBM sales representative orIBM Business Partner, or visit © Copyright IBM Corporation 2011Also, visit the following solution pages to leverage hybridcapabilities from Tivoli software: IBM Corporation Software Group Route 100IBM Tivoli Service Automation Manager: Somers, NY U.S.A. Produced in the United States of AmericaIBM Tivoli Monitoring: October IBM, the IBM logo, and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the UnitedIBM Service Delivery Manager: States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published.Additionally, financing solutions from IBM Global Financing Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web atcan enable effective cash management, protection from tech- “Copyright and trademark information” at obsolescence, improved total cost of ownership and Other company, product and service names may be trademarks or servicereturn on investment. Also, our Global Asset Recovery Services marks of address environmental concerns with new, more energy- References in this publication to IBM products and services do notefficient solutions. For more information on IBM Global imply that IBM intends to make them available in all countries in whichFinancing, visit: IBM operates. No part of this document may be reproduced or transmitted in any form without written permission from IBM Corporation. Product data has been reviewed for accuracy as of the date of initial publication. Product data is subject to change without notice. Any statements regarding IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. The information provided in this document is distributed “as is” without any warranty, either express or implied. IBM expressly disclaims any warranties of merchantability, fitness for a particular purpose or noninfringement. IBM products are warranted according to the terms and conditions of the agreements (e.g. IBM Customer Agreement, Statement of Limited Warranty, International Program License Agreement, etc.) under which they are provided. The customer is responsible for ensuring compliance with legal requirements. It is the customer’s sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law or regulation. Please Recycle IBD03004-USEN-00