To deal with all this change organizations Rethinking IT to speed delivery, improve economics, and drive innovation, and in turn reinventing business, improving operating dexterity, redigning client relationships and uncovering new profit opportunties.
Technology will play a critical role in organizations achieving objectives. In fact, in IBM’s latest CEO study, technology has become the number 1 external factor impacting organizations. Cloud speeds service delivery, and so we now see 60% of CIOs view cloud as critical to their plans. We see organizations leveraging mobile to improve reach of services to clients – with 700m smart phones and tables shipping in 2012 – a 34% increase in a year. We see over 20B machine centric devices now deployed enabling more responsive business operations and business models. And all of these technologies are generating tremendous data with 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
IBM is helping organizations embrace bold strategies to continuously optimize increasingly complex & dynamic business services, processes, & relationships: Optimizing with cloud for greater speed and speeding service delivery for one client from as high as 45 days to 20 minutes. Extend service to mobile and web endpoints helping one client increase sales with new promotions from 15% to 75% Deploy Smarter Physical Infrastructures helping one organization recognize & repair over 50% of issues before operations impact Protect and manage data helping one organization reduce the time it takes to backup critical data by 80%
Success is driven through a holistic approach to delivering and managing services that adapts to changing business priorities, and provides: Visibility – so you can see and understand your business in real time Control – so you can transform and adapt while limiting risks Automation – so you can standardize best practices and achieve greater efficiency Lets take a look at how organizations are benefitting from improved Visibility, Control and Automation
IBM’s integrated service delivery & management platform offers the proven capabilities and best practices needed for success based on thousands of client engagements so organizations can: Optimize with cloud – transforming virtualization into a highly standardized and automated platform for IT service delivery Extend service delivery and management to mobile devices and ensure consistent and secure management across mobile and IT endpoints. Deploy smarter physical infrastructures like smart grids for energy and optimize your business operations Protect and manage data to ensure retention and availability for decision making.
As we stated early, nearly 60 % of CIO’s view cloud computing as critical. The question is how to you move from virtualization to cloud? IBM can help you optimize with cloud with IBM SmartCloud Foundation: integrated technologies to build and rapidly scale private cloud environments with unparalleled time-to-market, integration and management On October 11 th , 2011 IBM announced IBM SmartCloud Foundation, a comprehensive set of cloud enabling technologies that provide the foundation for integrated cloud service delivery and management. across private and hybrid cloud models. Incidentally, this same technology also serves as the enabling technology for IBM public cloud services. The Foundation includes a broad array of capabilities from service automation and assurance to secure integration of hybrid, public, and private clouds. In fact, Citigroup is using IBM SmartCloud foundation capabilities to enable IaaS and PaaS today in their own private cloud. Before implementing the technology, delivering infrastructure to their 20,000 users took 45 days. They are now able to take requests directly from users, and deploy infrastructure and software in 20 minutes, a massive improvement service delivery time. Before SmartCloud foundation, they required 1 administrator for every 10 severs. Now they can manage 100 severs with just 1 administrator.
Nearly ½ of all devices accessing applications will be mobile – be that mobile phones, tablets or remote IT endpoints. How will you provide applications on mobile platforms while ensuring all those mobile devices and endpoints are secure and consistently managed along side your traditional IT infrastructure? IBM offers a comprehensive platform to help organizations design, deliver and manage applications and services and manage the lifecycle and security of mobile devices and endpoints. IBM is the only hardware & software-independent vendor that can provide comprehensive coverage of mobile devices for the enterprise. -- from strategic planning to asset mgt to outsourcing, to development of applications to management and security of the devices themselves. Mobile Device Management will become the bridge point between lifecycle mgt and security. Smarter Planet: mobile devices will soon make up a large component of the” instruments” of the “ever more instrumented” world. IBM Endpoint management manages and secures all endpoints – fixed or mobile, physical or virtual – with a comprehensive single server agent solution from IBM. For example clients are grappling with these concerns: How do I make sure my network infrastructure can handle the additional data load from the rapid growth in enterprise mobile device usage? How do I ensure the security of mobile devices as they access more and more sensitive systems? How do I cost-effectively manage the sheer volume of these tiny devices with the complexity of multiple OS platforms, and a mixture of both enterprise and employee-owned devices? As some users begin to replace their laptops with mobile devices entirely, how do I ensure their productivity? To address these issues, we provide: Visual topology across network environment to quickly map interdependencies, view how assets are deployed on the network, and detect service-affecting events Configuration policy enforcement – PIN locks, VPN, e-mail, WiFi, etc. settings to prevent unauthorized access Encryption management Audit trails and change management to identify who last updated the device, and what specific changes were made Integration with single endpoint management console for all endpoint types (server, desktop, laptop, mobile) to minimize infrastructure, FTEs, management tool learning curve Enterprise app store and self-service portal enables end users to support themselves and acquire known authorized apps
The worlds physical infrastructures continue to transform from traditional dumb assets, to smarter physical infrastructures with embedded intelligence. Today, there are over 20 billion machine-centric intelligent devices deployed in the world, not including IT-centric devices. IBM offers a complete set of capabilities to needed to instrument and interconnect today’s smarter infrastructures and manage end to-end service delivery, including integrated asset & facilities management, service desk, event collection and correlation, security and dashboards. With these capabilities organizations can: Predicatively manage the asset lifecycle Monitor the health of smart infrastructures Understand the impact of problems on service Optimize workflow across business & IT operations Track key performance indicators Lets take a look at one example. General Motors had a mix of disparate tools for managing assets across the globe. They lacked an integrated and consistent visibility across those assets increasing their costs. With IBM asset & facilities management solutions, they were able to remove redundant and disparate tools and standardize on a single platform. As a result they have achieved operational excellence & performance at 100 plants world wide They now have visibility into inventory levels & demand across all of their sites which has lead to better control and ability to manage costs.
The worlds digital content has grown to 2.72 zetabytes – a 50 increase from 2011. Organizations are facing an explosion of data from everywhere, including sensors like smart meters and valves, records of client transactions on mobile devices, and GPS tracking information for packages and delivery vehicles. This information is vital for decision making and differentiation, however, it can easily be deleted, stolen or simply misplaced among volumes of useless or redundant data. IBM offers a comprehensive, flexible portfolio of data protection and storage solutions that help organizations understand, classify, protect, and retain data across the enterprise, whether in systems within data centers, in remote endpoints at branch offices, or in deployed desktops and laptop computers. IBM has helped thousands of clients create a more responsive and resilient infrastructure for their businesses. These capabilities include: Data Protection to reduce the amount of data at risk between backups by 90% Unified Recovery Management to configure, monitor and execute all backup/recovery operations Storage Virtualization to improve storage utilization by 30% or more Advanced Storage Resource Management to effectively monitor, manage and troubleshoot Integrated reporting and monitoring to provide visibility, control and automation Ohio Health: Over 8 hospitals supported in a Data Center that was able to implement TSM and perform full backups nightly (a requirement for them, but not for everyone, and we can do incremental (just what’s changed) backups too – in 8 hours. They have made operational improvements saving environmental (power) costs and increasing the success of their nightly backup process by 9%.
When you consider that today’s services are more complex than ever and can rely on a mix of cloud, mobile, smarter physical infrastructures – all generating greater amounts of data, it becomes increasingly important that your service delivery and management capabilities be integrated across these complex infrastructures and across organizational boundaries. Only IBM brings these four sets of capabilities together to enable integrated delivery of business services across complex, interconnected infrastructures.
IBM PULSE 2012 GS205_JThomas_v8 05/22/12 10:35 IBM continues to advance these new and enhanced capabilities across, cloud, mobile, smarter physical infrastructures and data protection and storage. Lets take a look at just a few of these advancements announced since Pulse 2012. 05/22/12
In the past few months, IBM has made significant advances to help clients optimize with cloud. New capabilities help organizations move beyond virtualization to highly automated, cost-effective cloud service delivery. New and enhanced capabilities include the following: SmartCloud Control Desk SmartCloud Monitoring SmartCloud Provisioning SmartCloud Application Performance Manager SmartCloud Continuous Delivery SmartCloud Virtual Storage Center Service Management extensions for Hybrid Cloud Given how critical cloud has become to creating greater agility and competitive advantage, we will explore these in a bit more detail in the next few slides.
So first I'd like to announce a NEW offering, Smartcloud Control Desk. The control desk allows us to holistically manage complex IT processses, including change management, problem management and IT asset lifecycle. Historically some of these capabilities were verticalized in implementation, inhibiting end to end integration. With this offering, we've integrated the traditional capabilities of a service desk, IT asset management and the CMDB to allow for seemless integration across the IT lifecycle. An example of a critical process is change management - the ability to respond to strategic business demands, like a new online marketing campaign or a new industry standard, by aligning corresponding IT implementation effectively. Another example is the IT asset lifecycle where we need a view of assets from procurement into deployment and maintenance. This integrated view gives us both the logical and physical dimensions of assets, enabling effective deployment, maintenance and compliance. Furthermore through our strong integration with enterprise asset management systems, we provide the ability to fully integrate the traditional IT lifecycle with that of the smarter physical infrastructure, bringing the front office together with the back office. IBM PULSE 2012 05/22/12 GS205_JThomas_v8
IBM PULSE 2012 GS205_JThomas_v8 05/22/12 10:35 We are announcing two offerings critical to the Smartcloud infrastructure layer, Smartcloud Monitoring and Provisioning. These offerings enable visibility and control of virtualized environments where workload placement is dynamic and shared infrastructure crosses key elements of servers, storage and networking. Our provisioning offering provides a highly resilient, scalable cloud manager across a range of hypervisors. It provides a consolidated view of the image resources deployed across the enterprise using a federated image library. In addition, we have included tooling to manage creation and patching of simple and composite images. SmartCloud provisioning provides advanced analytics that allow insight into workloads running in the environment and maximizes utilization of virtualized resources, including the ability to easily remediate maintenance issues. Smartcloud monitoring provides insight into the performance of the virtualized servers, storage and networks from the service level to the virtual image. We've added analytics to enable proactive license utilization analysis as well as capacity planning to ensure the infrastructure can support planned workloads. These offerings work together to allow you to easily boot up your cloud environment and scale as needed. Through analytics, we have the ability to proactively identify and manage issues that might occur, optimizing performance. Dutch Cloud, a leading ISP in the Netherlands, uses this capability to provide infrastructure as a service as well as managed storage services to their clients. 05/22/12
As we all know, cloud requires end to end business transformation, creating a stronger need for effective collaboration between development and operations teams. We believe that the beginning of the cloud lifecycle starts in the development phase, extending into QA and production. As a continuation of our devops focus, we are announcing the Smartcloud continuous delivery AS A Beta program. With this offering, we are combining key capabilities of collaborative development delivered with Rational Team Concert with the rapid deployment capability of Smartcloud provisioning to truly enable continuous delivery, supporting business agility. This degree of automation allows us to support patterns based workloads while capturing the deployment topologies associated with those workloads in a systematic fashion, enabling 'infrastructure as code' to become a reality. Combined with our recent GreenHat acquisition, we are able to capture and simulate the characteristics of production environments as part of the continuous QA process. IBM is a stronger consumer of these capabilities within our own development teams as we systematically drive agile throughout our software delivery processes. Hopefully you see this in our roadmap today as we have moved capability from beta level at last year's PULSE event to general availability today. IBM PULSE 2012 05/22/12 GS205_JThomas_v8
Critical to any cloud deployment is the ability to assure highly physical and virtualized cloud infrastructures, applications and services. New IBM SmartCloud Application Performance manager uses new agentless transaction tracking technology to ensure delivery against service level commitments, providing out of the box dashboards which track real time key performance indicators. Expert advice and impact analysis helps operators quickly identify possible root cause along with resolutions, as well as prioritize based on what parts of the user base are impacted.
IBM PULSE 2012 GS205_JThomas_v8 05/22/12 10:35 We've spoken about key capabilities for the private cloud, but many organizations are finding the need to better connect on premise data centers with workload hosted in a public cloud. To enable effective management of these scenarios, we are announcing service management extensions for hybrid cloud, utilizing the cloud integration capabilities of the WebSphere Cast Iron appliance. Through these management extensions, we can now provide integrated monitoring, workload automation and security between the private datacenter and the public cloud. 05/22/12
IBM PULSE 2012 GS205_JThomas_v8 05/22/12 10:35 As Robert and Danny shared yesterday, a few fundamental facts are clear with the mobility topic. The evolution of smart mobile devices is rapid - forever changing the world we live in. The devices are here today in our enterprise and many firms are establishing 'bring your own device to work' policies. This drives an increasing need to address critical issues like corporate data security and lifecycle cost management associated with these devices. As a continuation of our innovation around the Bigfix acquisition, we are extending our capabilities to mobile devices including IOS, Android, Symbian and Windows Phone devices. With this announcement, endpoint manager can now support lifecycle and security management for servers, desktops and mobile devices, providing the most complete coverage in the industry for policy based endpoint control. Overall control includes discovery, software distribution, patch, energy management and endpoint protection. The new mobile support provides device inventory and device control including selective wipe and email access control. Endpoint manager's fast relay based architecture has allowed IBM to rollout support to more than 550,000 devices worldwide since our last PULSE meeting, providing considerable cost savings Available March 2012 : Unified management automatically enables VPN access based on security compliance Integration with back-end IT management systems such as service desk, CMDB, and SIEM Security threat detection and automated remediation Advanced management for iOS, Android, Symbian, and Windows Phone Extends IBM’s existing 500,000 endpoint deployment
IBM PULSE 2012 GS205_JThomas_v5 05/22/12 10:35 A critical focus of many industries today is the management and compliance of solutions involving smarter physical infrastructure. In the last year, we've made key enhancements to our enterprise asset management and Smarter Buildings solutions. Regulations continue to increase around health, safety and environment management in many industries. We've added capability to allow organizations to achieve compliance as they manage the associated incidents, perform risk assessments and complete investigations. Another critical process in the industrialized sector is supply chain processing. We've added capability to improve control in the overall procurement process and to provide more flexibility in managing the cost of inventory, supporting flexible costing methods for valuation. And we've enhanced our industry support for critical areas like transportation, nuclear and Oil and Gas.
IBM PULSE 2012 GS205_JThomas_v8 05/22/12 10:35 Smarter Buildings are a critical budgetary item for many organizations as more than x% of the world's energy consumption will be driven by buildings by 2015. The automation of building management and associated energy concerns is imperative as we saw from . We dramatically improved our capabilities through the integration of the Tririga acquisition. And for those of you who aren't aware, Tririga had its home location here in Vegas, where these large hotel complexes function with the capacity of small cities. Tririga brought strong capabilities around facilities management, real estate portfolio management and energy conservation. Through the integration of this capability with our existing Maximo capability, we have a much more complete solution to tackle this challenging issue. Just this week we announced that the US Air Force has selected IBM smarter buildings software to maximize energy efficiency and automate physical infrastructure from buildings to vehicles to runways. This includes over 600 M square feet of real estate, 100 million square yards of runway and 10 Million acres of property.
Another critical aspect of cloud environments is the visbility and control of the storage fabric. It's been estimated that over the next few years almost 35% of the total worldwide digital data will be related to cloud services. Today we are announcing an early experience program for the Smartcloud virtual storage center. This offering combines storage management and provisioning with storage hardware virtualization. This vendor independent solution allows us to dramatically improve storage utilization through intelligent tiering for the most cost effective model. Through our Easytier capability, we enable granular data identification and movement within logical volumes. This offering is priced on a pay as you grow , terabyte capacity model. Smartcloud virtual storage center works in concert with our Tivoli Unified Storage offering for data protection and recovery. Through our 'always on' recovery service, we provide instant recovery of applications and virtualized environments. Virtualized storage resources from multiple arrays, vendors, and datacenters – pooled together and accessed anywhere. Standardized storage services selected from a service catalog Mobility of storage volumes Move on the fly based on workload balancing policies Self service provisioning using automation to allocate capacity Paid per use storage resources end users are aware of the impact of their consumption, service level choices IBM PULSE 2012 05/22/12 GS205_JThomas_v5
You know....throughout this past year, we have been working with a vast array of customers helping them gain the visibility, control and automation needed to respond to changing priorities and realize the potential of their business. Armed with a more holistic and integrated approach to service delivery, organizations can: React with agility to competitive landscape Execute with reduced risk and cost Achieve desired business outcomes.
The world’ we live in can be extremely inefficient at times. - an average plant with inefficient cooling systems will waste around 23 million gallons of water a year….leaks, transfer, thermal levels of evaporation may be too high -everyone can relate to elevator downtime, especially if you ever got stuck in one. - traffic congestion costs the European Union 1% of GDP (100Bn Euros) per year….literally burning billions of dollars of fuel each year
Businesses depend upon infrastructure to meet their goals and improve bottom line results People depend on infrastructure to live their lives and pursue their dreams Societies depend upon infrastructure to care for their citizens
It’s no secret that organizations must implement bold new strategies to stay competitive in this highly competitive global marketplace and improve the economics of their business infrastructures to help them speed the delivery of innovative products and services. The reality is being driven by numerous market shifts and the “new normal” is all about transitioning to smarter, flexible infrastructures, enabling more intelligent enterprise assets, and delivering business value that affects your bottom line. IBM is uniquely positioned to help our clients succeed by providing the technology necessary that helps them build and enable their smarter physical infrastructure and realize the potential of their business as it is aligned to their evolving business priorities.
A robust set of enterprise capabilities designed to meet the demanding needs of asset intensive organizations that need to keep their plant or facility at peak performance and give them the visibility, control, and automation they need. Addressing client’s needs: How do I reduce risk and meet compliance? How do I extend the useful life of my capital assets and manage aging infrastructure and workforce? How do I achieve real-time insight into all my physical assets and supply chain? How can I improve quality of service? How do I achieve sustainable building operations? How do I manage real estate costs and my real estate portfolio? How do I meet cost and regulatory drivers on energy efficiency?
Smarter Physical Infrastructure is industry agnostic: Smart is: Managing physical infrastructures in………. Facilities & Real Estate: Offices, warehouses, retail stores, land, schools, hospitals, military bases Transportation: Airports, airlines, seaports, fleets, railroads, transit Infrastructures: Runways, roads, tunnels, electric/gas distribution, telecom, water Plant & Production: Industrial, mining, oil and gas, life sciences, power generation
How do we help you? With decisions based on fact and insight. Asset and facilities management is a key element of where we help but it goes much broader. IBM Smarter Physical Infrastructure solutions links physical world assets, resources and infrastructure with the digital world of event processing, business analytics and asset optimization to provide organizations unique insights to better serve customers and manage physical assets.
Smarter outcomes is what it is all about and it can be delivered in many forms: Decision support Real-time operational activities Event collection and correlations Communication and collaboration across departments Operational Excellence Asset and cost efficiency Building system integration Sustainability Physical and digital convergence: IT meet OT. IT provides data/information, deals with CIO office and finance, supports workforce/people……OT is managing and maintaining assets, dealing with plant manager, facility supervisor, supporting machines Bottom-line savings
So let’s now look at some real client examples: Tulane University, City of Corpus Christi, and Amsterdam Airport.
Streetlights are now IT assets at Abu Dhabi Water & Electricity Authority. Streetlights account for 30-40% of the typical municipal energy budget. And produce a significant amount of CO2 emission. Maybe if every streetlight had a smokestack – you would get the picture The idea is simple: put intelligent monitoring and control in every streetlight cabinet and network them all together into a centralized streetlight management system. The result? Streetlights go on and off exactly when they should – to the minute. Areas where full lighting is not needed can be set to Energy Savings Mode and costs are driven down by 35%. And so are carbon emissions. Streetlight savings: the big benefits Here’s where the savings and energy reduction comes from: • Burn hour optimization – ensure you’re never ‘lighting the day’ • Energy Savings Mode where and when possible • Simplify maintenance and prolong bulb life • All while improving streetlight quality, city-wide
IBM PULSE 2012 File Name Here.ppt 05/22/12 10:35 Oklahoma Gas & Electric, named Utility of the Year in 2011 by Electric Light & Power magazine. Centralizing and automating smart grid and meter network operations with IBM Intelligent Metering Network Management solution. Proactively detecting and responding to outages and saving outage fines Reducing truck rolls, reducing costs for fuel and labor Optimizing asset utilization and improving operational efficiency 05/22/12
The main concept in PTC is that the train receives information about its location and where it is allowed to safely travel, also known as movement authorities. Equipment on board the train then enforces this, preventing unsafe movement. PTC systems may work in either dark territory or signaled territory and may use GPS navigation to track train movements.
Tivoli - stærkt brand blandt mange i IBM SW Optimize the Asset Management Impact of Business Service Tivoli ® Business Infrastructures and Services Management Cloud and Virtualization Management Network and Service Assurance Security Storage Management Systems Management 2
Tivoli - stærkt brand blandt mange i IBM SW Optimize the Asset Management Impact of Business Service Management Business Cloud and Virtualization Infrastructures Management and Services Network and Service Assurance Security Storage Management Systems Management 3
Tivoli - stærkt brand blandt mange i IBM SW Optimize the Asset Management Impact of Business Service Management Business Cloud and Virtualization Infrastructures Management and Services Network and Service Assurance Security Storage Management Systems Management ICS Tivoli® WebSphere® Rational® Information Mgmt Security Business Analytics 4
Tivoli - stærkt brand blandt mange i IBM SW Optimize the Asset Management Impact of Business Service Management Business Cloud and Virtualization Infrastructures Management and Services Network and Service Assurance Security Storage Management Systems Management 5
IBM Strategi med Software i en hovedrolle Software Group 6
IBM Software ikonstant vækst2012 Priorities• Cloud (PaaS)• Security• Workload Optimized Systems• Big Data• Enterprise Mobility• Smarter Cities• Asset Management• Smarter Commerce• Social Business• Business Analytics and Optimization 7
Agenda formiddag - fælles09.30 - 09.45 Velkomst og introduktion til konferencen Peter Ellegaard Tivoli Sales Manager, IBM Danmark09.45 - 10.15 Keynote: IBM Strategy Don O’Toole, IBM Director, Tivoli Strategy, IBM Software Group10.15 - 10.45 Keynote: Smarter Physical Infrastructure Lee Blakemore, Vice President, WW sales, Tivoli Maximo.10.45 - 11.00 Introduktion til IBM Tivoli Business Partners Peter Ellegaard Tivoli Sales Manager, IBM Danmark11.00 - 11.15 Pause – mød vore Business Partnere i kaffepausen 8
Technology will play a critical role… Faster Delivery 90% view cloud as critical to their plans Improved Reach 1Billion Smartphones and 1.2 billion mobile employees by 2014 Factors impacting organizations: Responsive Operations 1. Technology factors 2. People skills 3. Market factors 20B+ Intelligent 4. Macro-economic factors business assets 5. Regulatory concerns 6. Globalization New Insights 7. Socio-economic factors 8. Environmental issues 2.7ZB of digital content in 2012, 9. Geopolitical factors a 50% increase from 2011 11
IBM is helping organizations embrace bold strategies to Rethink IT,and Reinvent Business services, processes, & relationships… Optimize Extend to Deploy Smarter Protect & with Cloud Mobile Devices Physical Infrastructures Manage Data Speeding service Increasing sales with Recognizing & repairing Reducing the time it delivery from 45 days to new promotions from over 50% of issues before takes to backup critical 20 minutes 15% to 75% operations impact data by 80% 12
Success is driven through a holistic approach to delivering andmanaging services that adapts to changing business priorities… VISIBILITY CONTROL AUTOMATION See and understand Transform and Standardize best your business adapt while practices and achieve in real time limiting risks greater efficiency 13
IBM’s integrated service delivery & management platform offersthe proven capabilities and best practices needed for success. Service Delivery & Management Capabilities Optimize with Cloud Extend to Protect & Mobile Devices Manage Data Deploy Smarter Physical Infrastructures 14
Optimize with Cloud Nearly 60% of CIOs view cloud computing as critical Resilient to the velocity of changing business needs • Speed infrastructure Enables choice & delivery from flexibility in hybrid 45 days to environments 20 minutes • Improve server to Provides enterprise- administrator class, workload-aware ratio from 10:1 to services 100:1 Built-in analytics for improved insight and decision making 15
Extend to Mobile Devices Nearly ½ of devices accessing applications will be mobile Build applications Mobile Application Platform optimized for mobile Device Software Security & Deploy software apps Analytics Deployments Compliance • Enables service worldwide in days. innovation & 25% yr/growth Find all assets on your Endpoint Management with cloud endpoint network – NOW! management • Managing Patch anywhere, anytime over 500,000 endpoints and over any network. still growing Continuously enforce security for mobile and Desktops / laptops Mobile Purpose-specific off-network devices. / servers endpoints endpoints 16
Deploy Smarter Physical Infrastructures Over 20B machine-centric intelligent devices Predictively manage the asset lifecycle • Operational Monitor the health of excellence & smart infrastructures performance at100 plants world wide Understand the impact • Visibility into of problems on service inventory & demand across sites Optimize workflow = huge cost across business & IT savings operations Track key performance indicators 17
Protect & Manage Data 2.7ZB of digital content, a 50% increase from 2011• Data Protection reducing the amount of data at risk between Insights backups by 90% • Perform nightly and full• Unified Recovery Management to Recommendations image backups configure, monitor and execute all within 8 hours backup/recovery operations • Resolve environmental• Storage Virtualization to improve issues storage utilization by 30% or more Performance • Increases backup success by 9%• Advanced Storage Resource Management to effectively monitor, manage and troubleshoot Optimization• Integrated reporting and monitoring to provide visibility, control and automation 18
Only IBM brings these capabilities together to enable integrated deliveryof business services across complex, interconnected infrastructures… Service Delivery & Management Capabilities Interconnected Infrastructure Optimize with Cloud Extend to Protect & Mobile Device Manage Data Deploy Smarter Physical Infrastructures 19
IBM has announced NEW Capabilitiesto help you meet change head on… Cloud Computing Smarter Physical Infrastructure drive service innovation enable new business models Mobile Data Protection & Storage expand client reach assure data for insight 20
Optimize with CloudNew capabilities help organizations move beyond virtualizationto on-demand, cost-effective service delivery… What’s new: • SmartCloud Control Desk • SmartCloud Monitoring • SmartCloud Provisioning • SmartCloud Application Performance Manager • SmartCloud Continuous Delivery • SmartCloud Virtual Storage Center • Service Management extensions for Hybrid Cloud 21
NeIBMSmartCloud Control Desk wHolistically controls complex service management processes 22
IBM SmartCloud Monitoring and ProvisioningVisibility and Control of Optimized IT Infrastructures and workloads IBMSmartCloud Monitoring IBMSmartCloud Provisioning End-to-end element visibility Highly resilient cloud manager Proactive problem analysis Hypervisor agnostic platform Intelligent workload placement License optimization Advanced image management Capacity planning Image lifecycle composition Start small and scale up Real-time capacity on-demand Analytics based optimization 23
NeIBMSmartCloud Continuous Delivery wA simple approach to lifecycle agility Developers Quality Managers IT Managers • Accelerate delivery • Self-service • Reduce risk • Improve quality Rational Team Linked Data (OSLC) IBMS m artC loud Interface Concert Provisioning • Manage change • Optimize Workload Patterns 24
NeIBM SmartCloud Application Performance Management w Optimize end user performance and prevent outages See Value Comprehensive Leverage IBM Quickly Coverage ExpertiseNEW! Out-of-the-box NEW! Supports the latest IBM NEW! Built-in IBM expertdashboards provide at-a-glance and non-IBM middleware. advice guides operators toKPI readouts from anywhere Updated support for DataPower, possible root causes and DB2, WAS, SAP and more recommended actions.NEW! Get SmartCloud APM upand running quickly in your NEW! Monitor both traditional NEW! Impact analysisenvironment with new agentless and cloud-based applications. dashboards allow you to easilytransaction tracking technology pinpoint which parts of your user base are being 25
NeService Management Extensions for Hybrid Cloud wIntegrate clouds with centralized monitoring, security and automation Service Management Extensions for Hybrid On-Premise Cloud Public Cloud infrastructure and Applications and applications WebSphere Cast Iron Cloud Integration • Visibility across all resources • Control system and security management • Automate workload flows across clouds 26
NeIBM Endpoint Manager wExtending Enterprise endpoint management to Mobile Assures IBM Mobile Lifecycle Management Reduce Expense Security Endpoint Manager Security threat detection and automated remediation Advanced management for iOS, Android, Symbian, Windows Phone Extends IBM’s existing 550,000 endpoint deploymentEnterprise Servers, Desktop and now Mobile 27
IBM MaximoInnovating to reach new heights of infrastructure performanceand reliability Health, Safety and Environment Management – Improve employee and public safety, reduce risk to the environment and manage regulatory compliance Supply Chain Management – Greater control over critical procurement to improve operations and optimize enterprise inventory Comprehensive Industry Solutions – Transportation, Nuclear, Oil and Gas 28
IBM Smarter BuildingsTririga enables a complete solution for facilities optimization 29
IBM SmartCloud Virtual Storage Center andTivoli Storage Management SuiteIntelligently controls and optimizes Cloud Storage with pay as you go pricing Tivoli Storage Management Suite N ew Data reduction for recovery and retention Always on recovery service Instant recovery for virtual environments and applications Network rly ce Ea rien m p e ra Ex rog P SmartCloud Virtual Storage Center Virtualize physical storage resources Flexible management of heterogeneous storage Vendor Independent Central management of virtual storage 30
IBM provides the visibility, control and automation needed to respondto changing priorities and realize the potential of your business… VISIBILITY CONTROL AUTOMATION React with Achieve Execute with agility to desired reduced competitive business risk & cost landscape outcomes 31
Agenda formiddag - fælles09.30 - 09.45 Velkomst og introduktion til konferencen Peter Ellegaard Tivoli Sales Manager, IBM Danmark09.45 - 10.15 Keynote: IBM Strategy Don O’Toole, IBM Director, Tivoli Strategy, IBM Software Group10.15 - 10.45 Keynote: Smarter Physical Infrastructure Lee Blakemore, Vice President, WW sales, Tivoli Maximo.10.45 - 11.00 Introduktion til IBM Tivoli Business Partners Peter Ellegaard Tivoli Sales Manager, IBM Danmark11.00 - 11.15 Pause – mød vore Business Partnere i kaffepausen 32
The world we live in 23 million gallons 125 years 100 billion Euros ….. of water wasted ….cumulative time ….traffic congestion each year by a single spent stuck in an costs the European plant with inefficient elevator or waiting for Union over 1% of GDP cooling systems one in past 12 months or over 100 billion Euros each year 34
Who Depends onSmarter Physical Infrastructure? Business People Society 35
Smarter Physical InfrastructureToday’s progressive Design & Build global organizations are: – Transitioning to smarter, Operate flexible infrastructures – Enabling more intelligent enterprise assets – Delivering insight, Manage & Maintain recommendations, performance, and optimization across their Transform Your Business Operations organization 36
Key Capabilities IBM Asset and Facilities Management Deep enterprise asset management Asset Management functionality provided for key industries Extended capabilities bring specific Operations Health, Safety Supply Chain Service asset knowledge that enhances Management Environment Management Management baseline EAM functionality Facilities Management Integrated set of technologies to reduce facility operational costs, manage real estate assets, and meet Facilities & Space Real Estate Environmental Capital & Project energy efficiency regulatory drivers. Management Management Sustainability Management Visibility Control Automation 37
Where do we Help?Smart Physical Infrastructure Applies Across Industries • Plants and production lines • Warehouses • Roads, bridges, vehicles • Rails, trains • Airports, aircraft • Transmission and distribution networks • Power plants • Drilling platforms and wells • Refineries • Commercial offices • Government buildings • Schools and college campuses • Hospitals • Wells and dams • Treatment plants • Pipes and valves 38
How do we Help?Real-time, analytics-based visibility,control and automation Event Process collection and optimization correlation Asset and Visualization facilities and reporting management Configuration Pattern and change analysis management Storage Security management Decisions based on fact & insight 39
How do we help? With Smarter Outcomes Improve the economics of your business Extend your degree of automation and capabilities Decision support Simplify the convergence of your IT and OT assets Speed and agility 40
Who do we Help? Without IBM’s technology in Without IBM’s technology in utilities….. power is less reliable, manufacturing…. equipment history customers have longer outages, could suffer and production lines could and shareholders could lose value fail, delaying thousands of cars from rolling off the line 41
Without IBM’s technology in Without IBM’s technology incities….services would be healthcare…life savinginefficient, citizens would equipment such as MRIcomplain, and taxes could machines and ER equipmentincrease might not be available and patient care could be compromised 42
Without IBM’ s technology in life Without IBM’s technology in Oilsciences…. quality standards & Gas…. a refinery could shutcould be adversely effected, down, pumps go dry, andcreating a poor image in the supplies tighten upmarketplace 43
Without IBM’ s technology in Without IBM’ s technology intransportation… thousands of buildings… energy could go un-passengers could be stranded managed, real estate andand compromises customer facilities would be under utilizedsatisfaction and operating cost could 44
Smart is:Continuous Improvement Improved Service Better Control• Collecting, managing and • Pinpointing problems, • More capacity via analyzing building data to centralizing requests and making system smarter: enhance energy and spatial views for an Now handling 70 million environmental intelligent city-wide system pieces of luggage per sustainability supporting 280,000 year – 20 million more residents than in previous years. 45
Smart is: Streetlight Automation Amplex Amplight™ intelligent monitoring and control system for streetlights ADWEA integrates Maximo and Amplight to automate asset management based on system alarms 46
Smart is:Optimizing Smart Grid/Smart Metering Infrastructure Unified real-time monitoring of multiple networks of smart meters / grid infrastructure End-to-end utility service delivery and management Orchestration of grid/meter events, processes & systems Voltage Sensor Current Sensor Smart Meter Current Sensor Voltage Sensor External Ports Power Station MV Distribution LV Distribution HAN/Consumer HV Distribution Substation Substation 4747
Smart is: Positive Train Control (PTC) Signals, track sensors and wayside devices managed as IT assets, integrated with locomotives, rolling stock, and track Locomotive On-Board Network with WIFI or satellite connectivity Single comprehensive management system for a view of total infrastructure Congressional deadline for implementation by 2015 48
IBM provides the Visibility, Control andAutomation needed to realize the potential ofyour business… React with React with Execute Achieve agility to agility with desired competitive reduced business landscape risk & cost outcomes VISIBILITY CONTROL AUTOMATION 49
Agenda formiddag - fælles09.30 - 09.45 Velkomst og introduktion til konferencen Peter Ellegaard Tivoli Sales Manager, IBM Danmark09.45 - 10.15 Keynote: IBM Strategy Don O’Toole, IBM Director, Tivoli Strategy, IBM Software Group10.15 - 10.45 Keynote: Smarter Physical Infrastructure Lee Blakemore, Vice President, WW sales, Tivoli Maximo.10.45 - 11.00 Introduktion til IBM Tivoli Business Partners Peter Ellegaard Tivoli Sales Manager, IBM Danmark11.00 - 11.15 Pause – mød vore Business Partnere i kaffepausen 50
De fem spor Service Management Innovative infrastructure with SmartCloud Storage Management New Tivoli Storage Manager optimizes your backup Security Intelligence: A second generation security solution Smarter Physical Infrastructure Intelligent control of physical infrastructure Mobility in the Enterprise More business opportunities with mobile units 52
Vores sponsorer og dygtige PartnereService Management 53
Vores sponsorer og dygtige PartnereStorage Management Storage Systems 54
Vores sponsorer og dygtige Partnere General Business ServicesSmarter Physical Infrastructure 56
Vores sponsorer og dygtige PartnereMobility in the Enterprise 57
Vores sponsorer og dygtige PartnereService Management Storage SystemsStorage ManagementSecurity Intelligence Integrated technology ServicesSmarter Physical Infrastructure General Business ServicesMobility in the Enterprise Security software 58
Program 23. maj, IBM Tivoli brugergruppemøder 60
Agenda eftermiddag - fælles16.30 - 17.30 Networking i udstillerområdet17.30 - 18.00 Velkomstdrink, Vinderne af de 2 nye iPads udtrækkes. (1) Blandt de første 100 tilmeldte til Pulse Comes To You (2) Bland dem der har delt sin tilmelding via LinkedIn Peter Ellegaard Tivoli Sales Manager, IBM Danmark18.00 - Netværksmiddag med underholdning 61
Agenda formiddag - fælles09.30 - 09.45 Velkomst og introduktion til konferencen Peter Ellegaard Tivoli Sales Manager, IBM Danmark09.45 - 10.15 Keynote: IBM Strategy Don O’Toole, IBM Director, Tivoli Strategy, IBM Software Group10.15 - 10.45 Keynote: Smarter Physical Infrastructure Lee Blakemore, Vice President, WW sales, Tivoli Maximo.10.45 - 11.00 Introduktion til IBM Tivoli Business Partners Peter Ellegaard Tivoli Sales Manager, IBM Danmark11.00 - 11.15 Pause – mød vore Business Partnere i kaffepausen 62