2. 4 Needs of People
Meaning
&Contribution
TO LEAVE
LEGACY
(Spirit)
Survival
TO LIVE
(Body)
Growth &
Development
TO LEARN
(Mind)
Relationships
TO LOVE
(Heart)
12. Personal Bank Account
› Keeping promises
› Doing small acts of kindness
› Being gentle when you make mistakes
› Being honest with yourself and others
› Renewing yourself
› Tapping into your talents and developing them
13. Personal Bank Account
› Make deposits and withdrawals everyday
› Balance give self-confidence and trust
14. Be Proactive
› Take responsibility
› Anticipate situations
› Image responses
16. Reactive People
› Outside influences (moods, feelings, and circumstances)
control response
› Not think about response or desired outcome
17. Proactive People
› Choose response based on principles
› Freedom to choose expands
› “Quick to listen
› Slow to speak
› Slow to become angry"
18. Listen to yourself speak!
› Remote control
› Reactive: When someone pushes right buttons your mood
or attitude changes
› Proactive: Put remote control into your hands; choose
freely what channel you want
19. Reactive Language
› I'll try
› That's just the way I am
› There's nothing I can do
› I have to
› I can't
› Victims - "victimitis virus”
› Whining, blaming others, get angry, excuses
20. Proactive Language
› I'll do it
› I can do better than that
› Let's look at all our options
› I choose to
21. Proactive People
› Not easily offended
› Take responsibility for choices
› Think before they act
› Bounce back when something bad happens
› Focus on what they can do
› Do not worry about things they do not have control over
23. Four Human Endowments
1. Self awareness - stand apart from one's thoughts and
feelings and able to examine and change them
2. Conscience - feel inner prompting of what is right and
wrong
3. Imagination - think ahead; visualize alternative
responses
4. Willpower - act on one's decisions - set and achieve
meaningful goals in one's life
25. › “Would you tell me please which
way I ought to walk from here?“
› "That depends a good deal on
where you want to get to," says
the Cat.
› "I don't much care where-" said
Alice.
› "Then it doesn't matter which
way to walk," said the Cat
26. Control your own destiny
› Clear picture of:
› Who you want to be
› What you want to do in life
27. Visualize yourself a year from now!
› What have you done with your life over the past year
› How do you feel inside?
› What do you look like?
› What have you accomplished?
› What characteristics do you possess?
29. Putting First Things First
› Prioritize
› Manage time
› First things not neglected
› Intentionally pursued
30. Putting First Things First
› Overcome obstacles
› Develop
› Will-power (ability to say yes to most important things)
› Won't-power (strength to say no less important things
and to peer pressure)
31. Putting First Things First
› Important moments
› Most important things
› Activities contribute to mission and goals
› Urgent moment
› Pressing things
› In-your-face things,
› Activities demand immediate attention
32. Time Quadrants
Urgent Not Urgent
Important
Not
Important
Procrastinator Prioritizer
Slacker“Yes-Man”
39. Primary Greatness
› What are you doing to make difference in
the world?
› Do you live truly by your values?
› Do you have total integrity in all relationships?
41. Bringing Back Character Ethic
› Moved away from character ethic toward personality ethic
- personality, technique, appearance, positive mental
attitude
› Personality ethic secondary to character
ethic
42. Finding Your Voice and Inspiring
Others to Do the Same
› Affirm people's worth and potential
› Come to see it in themselves
› Access to higher levels of genius and motivation
43. Finding Your Voice and Inspiring
Others to Do the Same
› Leadership based on helping other people
› Inspiring them to find their voices
› Reputation for trustworthiness
44. Deming Prize
› Economic performance over time
› Top executives spend at least 60 % of time on true
priorities:
› Things important but not necessarily urgent: preparation,
prevention, mission building, planning, relationship
building, creation, recreation, and empowerment
› Other companies executives spend 50 or 60% of time
doing things urgent but not important
45. Best Companies
› Focus on things matter most
› Don’t define importance as urgency
› Slaves to ‘tyranny’ of urgent
46. Keep internal yes burning inside
› Easier to say no to urgent and unimportant
› Burning yes to occupy you
› Say no courteously with smile free of shame
› Distinguish between important and unimportant
47. Operate in both highly independent
and highly interdependent mode
› Maturity Continuum
› Moving from dependence to independence to
interdependence
› Team compensate for weaknesses
› Let you do what you do best
› “Build on strengths
› Organize to make weaknesses irrelevant.”
48. Get out of box, put on different hats,
and engage in lateral thinking
› Six Thinking Hats
49. Get out of box, put on different hats,
and engage in lateral thinking
› Thinking creatively without thinking critically
› Escaping from usual patterns of thought
› New patterns to generate new ideas
› Break out of conceptual prisons
50. Primary Greatness
› INSIDE of person
› Character
› Self-worth not based on accomplishments or outward
action