4. In this class you will learn
● How to introduce yourself
● Exchange personal information
● Talk about past personal experiences
● Ask others about their personal
information and past experiences
28. Espacio para imagen
In this class
you will learn
● How to ask for
information about
a city
● How to give
information about
a city
29. Examples:
● Excuse me, could you please help me?
● Hello, how can I get to the Empire State Building?
● Where can I rent a car?
● Can you tell me when the train arrives?
● Where can I buy a Metrocard?
How to ask for information
about a city
30. Examples:
● Sure, how can I help you?
● You can take the B, D, F, M, N, Q, or R trains to 34th
Street/ Herald Square and you'll see the Empire
State Building to the east as you exit the subway.
How to give information
about a city
31. How to give information
about a city
Examples:
● The train arrives in 15 minutes.
● MetroCards may be purchased and refilled
at subway station booths.
35. In this class you will learn
● Holidays
● Vacations
● Hobbies
● Learning Plans
36. Examples:
● Our plans for the holiday weekend include
cooking and watching series.
● I will go home for the holidays
● Happy holidays!
Holidays
37. Examples:
● I really need a vacation!
● I want to travel to Bali next summer vacation
● We have a family vacation every year
Vacations
38. Examples:
● I want to spend the weekend playing
video games.
● I like to jog every morning.
● I enjoy going to concerts.
Hobbies
39. Examples:
● I study English everyday.
● I want to apply for a scholarship.
● I plan on completing 200 courses this year.
● I will finish all the courses in Platzi’s English
School by November.
Learning plans
41. In this class you will learn
● Personal goals
● Professional goals
● Short term goals
● Long term goals
42. Examples:
● I want to read 10 books each month.
● My goal this month is to create my
company’s website.
● I would like to travel to 3 new countries
this summer.
● I want to lose 20 pounds this year.
Personal goals
43. Examples:
● I want to get promoted
● I am looking for a new job opportunity
● I want to become an expert in my field
● I am starting my own business
Professional goals
44. A goal that you want to accomplish soon
is a short-term goal.
For example: I want to finish this course.
Long-term goals require more time and planning they
are goals that you want to accomplish in the future.
For example: I want to have my own business.
Short-term and
long-term goals
46. Life is a series of natural and
spontaneous changes. Don't resist
them; that only creates sorrow.
Let reality be reality. Let things
flow naturally forward in whatever
way they like.
Lao Tzu
47. In this class you will learn
● Importance of change
● How to overcome change
● Adaptability
48. ● It forces things to grow and move forward
● It makes you more adaptable, flexible and strong
● Changes are usually done to improve
● Change can bring new lessons and opportunities
Importance of change
49. What's important about changes is your
attitude towards them, how you anticipate
and react to them.
Adopt a growth-mindset.
Try to look on the brightside, be positive.
How to overcome change
50. It is a valuable skill especially if you work
in the tech industry.
It is the ability to adjust and respond
quickly to changes.
It increases your chances of succeeding.
Adaptability
54. Example:
I am a teacher but I have always wanted to be
a programmer.
Changing careers
PROS CONS
I will do what I love Too much competition
I could make more money I need more time to study
New exciting challenge I would miss my students
55. Example:
I am a lawyer but I want to have my own business
I want to be an entrepreneur
PROS CONS
I will feel like I have
accomplished something
important
I need money to start my
business
I will have my legacy I would need to work harder
and more hours
62. In this class you will learn
● Do you need this meeting?
● How to ask about availability
● Active listening
● Asking the right questions
● Action items
● Conclusions
63. Before scheduling a meeting make sure that
you need it. Ask yourself: Could this be
solved by a quick Slack message or an
email?
Also consider inviting only the people who
need to be in that meeting.
Do you really need this
meeting?
64. ● If you are scheduling a call with someone
from work you could check their calendar
and schedule or ask for example: Would
you be available on Monday at 10 a.m. ?
Availability
65. Availability
● Provide date/ time options
● You could also use tools like Calendly to
schedule calls with people outside the
organization and say for example: You can
schedule our call here: (LINK)
66. Espacio para imagen
It means fully
concentrating on
what is being said and
not thinking about
what you will reply.
Active listening
67. By actively listening you can come up with good
questions.
● Know the purpose of your question
● Be specific and keep your questions focused
on one topic at a time
● Only ask essential questions (make sure you
don’t ask something that was mentioned or
answered already).
Asking the right questions
68. ●What are you doing
correctly and how can you
improve?
69. How to deliver effective
presentations and
provide metrics
70. In this class you will learn
● How to prepare and outline
a presentation
● How to explain trends
● Tips and tricks
71. ● To prepare make sure you establish
a clear objective.
● Know your audience.
● Outline the topics and information
you will present.
● Be prepared to answer questions.
Preparation and outline
72. If your presentation includes metrics and
graphs it is important that you are able to
explain them in “simple words”. Be clear,
make the graphs easy to understand and
include a conclusion.
How to explain trends
73. ● Start strong! Be enthusiastic and honest
to connect with your audience.
● Focus on the audience - make eye contact.
● Concentrate on your core message while
telling a story.
● Think of voice modulation, pace, and
body language.
Tips and tricks for
effective presentations
74. How to ask questions
to understand tasks
and requirements
75. In this class you will learn
● Types of questions
● How to ask questions
● The 5 whys
● Know who to ask (audience)
● What to ask and what not to ask
76. ● Closed questions
● Open questions
● Probing questions
● Leading questions
● Loaded questions
Types of questions
● Funnel questions
● Recall and process
questions
● Rhetorical questions
77. Examples:
How to ask questions
● Whose pens are these?
● Why do you want to
learn a new language?
● How can I ask better
questions?
● What is your name?
● Where do you work?
● Who are you?
● When do you like to travel?
● Which is your favorite
video game?
78. Originally developed by Sakichi Toyoda, the
founder of Toyota Industries Corporation in the
1930s.
The concept reached a mainstream audience later
in the 1950s, when Taiichi Ohno, the architect of
the Toyota Production System popularized the 5
Whys concept.
The 5 whys
79. It is an iterative interrogative technique that allows
to explore the cause-and-effect relationships
underlying a particular issue. It helps determine
the root cause of a problem by repeating 5 times
the question "Why?".
After the first question, each question is based
on the previous answer.
The 5 whys
80. Make sure you ask the right person to obtain
what you need (information, approvals or
permission).
To do this you need to know each the role
and responsibilities of each of your
colleagues.
Know who to ask
82. In this class you will learn
● Common questions
● Finding common ground
● Making plans to socialize
and sticking to plans
● Cultures
● Team building
83. To get to know people at work ask
genuine questions. Be more interested
than trying to seem interesting.
Common questions
84. After asking question to get to know your
colleagues, think of the information they
shared and what you have in common.
Common ground
85. ● Go for a coffee.
● Have lunch together.
● Share hobbies.
Making plans to socialize
and sticking to plans
87. (noun) It is the action of making a group of
people to work together effectively as a team
by doing activities and having special events
or calls designed to increase motivation and
promote cooperation between team members.
Teambuilding
94. In this class you will learn
● Advantages
● Benefits
● Opportunities
● Disadvantages
● Conflicts
● Repercussions
95. Advantages
(noun) An advantage is anything that provides
a more favorable position or outcome.
For example:
When a soccer team plays in their home
stadium.
96. Benefits
An advantage or profit gained from something.
For example:
Playing with my cats is definitely a benefit of
working at home.
97. Opportunities
A time or set of circumstances that makes
it possible to do something.
For example:
Recent events have given many people
the opportunity to work remotely.
98. Disadvantages
A circumstance or condition that is not favorable
and reduces the chances of success.
For example:
Living far away from your office can have some
disadvantages if you don’t work remotely.
99. Conflicts
A serious disagreement or argument.
For example:
I had a lot of conflict with my team in
the beginning, but we managed to resolve
the issues.
100. Repercussions
An unintended consequence of an event
or action, especially an unwelcome one.
For example:
I didn’t think about the repercussions
before I said that.
103. In this course you learned:
● How to make small talk
● How to describe plans, goals and changes
● Conversations at work
● Giving your opinion
104. What’s next
● Take the test
● Complete your project
● Publish your project in your portfolio
● Keep learning with our intermediate and
advanced courses
105. Project
Based on what we learned:
● Create a video where you describe your
lifestyle.
● Use comparisons, plans, goals, opinions and
facts.
● Share your video using your Platzi portfolio.