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Copyright2009byHumanFactorsandErgonomicsSociety,Inc.Allrightsreserved.DOI:10.1518/106480409X12587547656769
An Ergonomic Bench
for Indigenous Weavers
B Y K A R E N P I E G O R S C H
A participatory process is used in the
design of a user-centered product, resulting
in lasting benefits to the community
F
OR CENTURIES, ARTISANS AROUND THE
world have created beautiful textiles using the
backstrap loom. This ancient technology is decep-
tively simple. The weaver ties one end of the loom
to a post and straps the other end around her hips.
She rocks back and forth to adjust the tension on the cloth
throughout the weaving process. In effect, her body becomes
integrated with the loom, and although the loom itself is quite
simple, the weaving process is dynamic and sophisticated
(Figure 1).
As an ergonomist with a lifelong interest in indigenous
crafts, I’d been fascinated for years by questions such as these:
How can weavers create such beautiful textiles while con-
strained in a kneeling posture? Why do they kneel to weave?
Are they in pain? What do they love about the traditional
way of working, and what would they change if they could?
Through visits to Guatemala beginning in 2003, I’ve
learned that the context in which indigenous weavers live is
often one of extreme poverty. Furthermore, gender roles in
traditional Mayan homes dictate that a woman’s place is
kneeling on the ground, not sitting. Despite chronic, disabling
symptoms associated with traditional work methods, women
push their bodies through fatigue and pain in order to provide
for their families. This leads to a vicious cycle that ultimately
limits earning potential.
My realization that the weavers themselves had been look-
ing for alternatives to the traditional kneeling posture led to a
pro bono consulting project, the design of an ergonomic
weaving bench and, eventually, the formation of the nonprofit
organization Synergo Arts.
The success of this project has come from combining
appropriate technology with a respectful social process. It
illustrates that a systems approach can have an impact well
beyond enabling an ergonomist to design a user-centered
product. As demonstrated in this article, participation in the
systems assessment stimulates end-users to become more aware
of themselves and their culture and helps empower them to
create meaningful change in their own lives.
Appropriate Technology
The weaving bench that we designed demonstrates that
good ergonomic design can be both simple and robust. In-
deed, as a reviewer has remarked, human factors/ergonomics
does not always need a usability lab or sophisticated analytic
techniques to be effective.Good design can come from embrac-
ing a people’s cultural, environmental, and economic priorities
while applying universal principles to the specific context in
which they reside.
Conceptualization. The concept for the bench evolved
from a participatory process that was facilitated by a variety of
nonprofit organizations in Guatemala. In five villages we held
exploratory meetings with women in their weaving coopera-
tives and in their homes. The process emphasized building
FEATURE AT A GLANCE: In this article I describe how an
ergonomic bench was designed for indigenous weavers in Guate-
mala in the presence of long-standing economic poverty, gender
inequality, and racial prejudice.The bench helps women increase
their ability to earn a living through enhanced productivity and
improved textile quality, while also preventing cumulative trauma
to their bodies and preserving important aspects of their traditions.
The systems approach that enabled user-centered ergonomic design
of the bench also stimulated self-awareness among end-users,
empowering them to create meaningful change in a culture in which
kneeling, rather than sitting, is the norm for women.
KEYWORDS: artisan, culture, creativity, pro bono consulting,
technology transfer, weaving
Figure 1. Rocking back and forth enables the
weaver to adjust the tension on the cloth
throughout the weaving process.
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trust and sharing ideas. We listened to the women’s answers
to our questions, observed them working, recorded anthropo-
metric data, and conducted impromptu, iterative trials of ideas.
Databases relevant to the size and proportions of the indig-
enous Mayan population in Guatemala were unavailable. The
breadth of sampling during data collection was affected by
constraints of time, funding, and the need to develop trust
within the communities before measuring the women’s bodies.
Because most of the potential users of the new weaving
bench were unfamiliar with sitting to work, we initially built
makeshift seats out of materials available on site (Figure 2).
As the weavers tried them and offered comments, we observed
how sitting on a height-appropriate surface affected the
dynamics of using the backstrap loom.
Two main themes emerged from our research: (1) To be
culturally accepted, the bench would need to be simple and
its use intuitively obvious. (2) Because we were designing for
people who live in economic poverty, the design would need
to balance high quality with low cost. There were five criteria
for economic value:
a. robustness, in relation to function with the backstrap loom;
b. ergonomic fit, with particular regard to adjustability;
c. durability, to withstand local environmental conditions
such as dust and humidity with little or no maintenance;
d. sustainability, to allow local people to fabricate it from lo-
cally available materials, fostering community self-reliance
and self-sufficiency; and
e. affordability, so that as many weavers as possible could
acquire the technology without relying on charity and
becoming caught in debilitating cycles of dependency on
outside assistance.
Design and usability. We used an iterative design process
that involved a series of three prototypes, each of which was
subsequently tested with weavers and carpenters in Guatemala
(Figure 3). We refined the design for optimal usability, ease
of fabrication, and affordability. To meet these criteria, some
features are adjustable, whereas others are fixed.
The bench, which consists of a seat and a footrest, is made
of wood and has a foam rubber cushion. The cushion protects
the weaver’s body from direct contact with the wood and
facilitates upright posture and free movement (Figure 4).
The cushion can be removed for cleaning or replacement.
The legs of the bench are curved in front, which allows it to
rock with the rhythm of the weaver’s movement. The seat is
height-adjustable by means of bolts inserted in holes in the
legs of the bench and secured with wing nuts. The flat portion
of the sitting surface supports the pelvis and spinal column,
and the inclined portion supports the thighs. Together, these
features enable the weaver to position her hips higher than her
knees, promote balanced spinal posture and free movement
of the legs, and facilitate use of the rocking mechanism
(Figure 5).
Because it’s height-adjustable, the bench can be shared by
other weavers in the family or community even if they have
different body sizes. Height-adjustability is also practical if the
weaver needs to replace the cushion with foam of a different
thickness or if she changes to shoes with a different heel height.
Although the depth of the sitting surface and the pivot
point of the rocking mechanism are fixed, users of different
body proportions can be accommodated by choosing how
far back they sit on the flat portion of the sitting surface.
Shorter women may wish to sit farther forward and taller
women may choose to sit farther back.
The footrest makes weaving while seated easier and safer.
It lets the weaver’s legs do some of the work and gives her
more leverage and control over her spine, arms, and hands.
The distance between the bench and the footrest is adjustable.
The footrest angle is optimized to allow for neutral ankle
and knee postures whether the weaver is stationary or rocking.
Figure 2. Experimentation with cinder blocks gave weavers the
experience of sitting on a height-appropriate surface, and a piece
of firewood tested the footrest concept.
Figure 3. Mayan women test the prototypes.
F A L L 2 0 0 9 • EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN 9
The seat and footrest are wider than the weaver’s body to ensure
that there is enough space for her to move her legs freely
beneath the seat and on top of the footrest.
Backstrap weavers work primarily at home, where they
fit time to weave around their many other responsibilities,
such as caring for children, growing crops, carrying firewood
and water, and tending to animals. Space at home often is
limited and must serve multiple purposes; thus, the bench
has been designed so that the women can set it up easily when
it’s time to weave and move it when space is needed for other
activities. Design features that increase the ease with which
users can handle the product during setup and storage include
the following:
a. The seat overhangs the sides of the bench, making it
easier for the weaver to grasp, lift, and carry it.
b. The bench is heavy enough to prevent it from sliding
around during the weaving process, yet it is light enough
to allow independent handling by the user.
c. The bench and footrest interlock for safety during use
and separate easily for transportation and storage.
Respectful Social Process
Although weaving with the backstrap loom is stressful on
the body, both the loom and the textiles woven on it have
deep cultural significance within the indigenous Mayan com-
munity in Guatemala and, they have come to symbolize the
Mayan culture to the outside world. The importance of back-
strap weaving is also economic: It enables women to sustain
the family unit by working at home. The weavers’ desire for a
culturally, environmentally, and economically viable way to
continue using the traditional loom connects with the cul-
ture’s history of innovation; this quality is sometimes masked
by the present, prevalent state of economic poverty.
Serving as an agent of change. We used a participatory
social process throughout this project in order to achieve
active involvement and self-empowerment of the community.
For a reflective practitioner of ergonomics, there is an aspect
of mutuality to the participatory process. It enables one to gain
cultural competence gradually and to develop relationships
through which one can serve as an agent of social change.
The process is as much about being willing to change one-
self as it is about facilitating change on the part of a client.
For instance, I initially held the bias that the tradition of
kneeling was associated primarily with the Mayan people’s
spiritual connection with the earth. However, through our
participatory process of developing a culturally appropriate
training program, I learned that in mainstream, modern life,
the practice of kneeling on the ground has a lot to do with
gender inequality and poverty.
Adaptive training techniques. Illiteracy is the norm
among these artisans, who share a history of often unpleasant,
culturally unsupportive experiences during their limited
exposure to formal schooling. We were challenged by those
factors to create relevant, respectful, and fun approaches to
training. For example, the women’s intuitive understanding
of the scale from their local markets made it easy and fun for
them to use a scale to learn about the body’s reserve capacity.
Starting with three kinds of candy that differed in shape and
color, we had the women load one side of the scale with
candy chosen to represent health and the other with candies
that represented productivity and quality. Then we had
them explore a variety of practical scenarios.
System diagrams. Use of a system diagram in this project
helped build trust by showing that we weren’t so naive as to
think that weaving was the only activity that contributes to
Figure 5. The bench rocks with the rhythm of the weaver’s body,
and the footrest provides leverage and stability.
Figure 4. The ergonomic bench for backstrap weavers consists of
a padded, adjustable rocking seat and an interlocking footrest.
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pain and fatigue, or that a seat could be a panacea for the
poverty, gender inequality, and racial prejudice in the artisans’
lives. (For an example, see Figure 6.)
I learned to use a system diagram as part of the process
rather than as a presentation tool. Using a fully drawn version
of the diagram as a starting point for discussion didn’t work.
What did work was inviting women to draw a diagram them-
selves, bit by bit, as we talked about life. Starting with“weaver”
and progressively drawing the system around her, we identified
the parts and explored the interfaces. This process opened up
opportunities to talk with the artisans about having a voice in
which textile products they make, the prices they accept for
their work, and the broad range of circumstances under which
they can apply ergonomics to their lives.
Systems Approach
Synergo Arts is committed to seeking sustainable out-
comes that leave behind a culture of ergonomics and an
infrastructure of economic independence and lasting benefits.
Whole solutions. We endeavor to facilitate a “whole solu-
tion” by helping local people address system factors that can
either support or prevent the end-user’s successful assimila-
tion of the bench technology. Figure 7 identifies some of these
factors.
We are setting up an infrastructure for the manufacturing
and distribution of the benches, with training, to backstrap
weavers in Guatemala and other countries where the backstrap
loom is used. Our current model involves providing a start-up
kit and technical support that help local carpenters make the
bench, and a program for promotion and training for weavers.
In addition, we engage in outreach activities to facilitate access
to services such as microcredit and eye care.
Education and training for the end-users. Sitting is rad-
ically different from the kneeling posture traditionally used
by these artisans, and sitting for prolonged periods can be
stressful on the body. Thus, even though the bench is easy,
obvious, and intuitive to use, we offer a range of training
materials and services for backstrap weavers (Figure 8). We
also offer education to empower artisans to apply ergonomics
to their lives beyond the use of the bench.
Impact Beyond Designing a User-Centered
Product
In Guatemala alone there are an estimated half-million
backstrap weavers, and backstrap weaving is done in various
forms in many other areas of Latin America, Africa, and
Asia. Currently the bench is being used by 150 weavers in
nine communities across the highlands of Guatemala.
Weavers who use the bench report that pain, numbness,
and fatigue are no longer limiting factors. By taking care of
their bodies, they are able to create more with less effort, in
less time, and with higher quality. Those producing plain-
weave items have the potential to triple their output while
only doubling their weaving time. Quality improvements are
evident, with the cloth coming off the loom cleaner, straighter,
and more evenly woven. These performance benefits increase
the women’s earning potential and ability to provide for
their families.
The bench supports backstrap weaving as a cottage indus-
try and decreases the likelihood that women will be forced to
seek jobs outside their community. Furthermore, the grassroots
approach benefits the entire community. By adding the bench
to their product line, carpenters can increase their incomes
and gain satisfaction from making and selling a product that
helps their own people. Another benefit is that the carpenters
can use their increased awareness of ergonomics to improve
their own working methods.
The more obvious outcomes in health, productivity, and
textile quality are accompanied by cultural and personal ben-
efits (Figure 9). The women describe feeling enhanced pride in
Figure 7. A whole solution involves helping end-users address
system factors that affect assimilation of the ergonomic technology.
Figure 6. A system diagram, when used dynamically, can greatly
increase awareness and enhance mutual understanding.
F A L L 2 0 0 9 • EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN 1 1
their identity as Mayan weavers and an increased sense of hope
for the future of their families and community. The bench en-
hances self-esteem and helps the indigenous people preserve
their traditions. Young women have commented: “Kneeling
on the ground gets my clothes dirty, but this bench lets me
stay clean” and “I want a bench like my mother has now, so
that my body won’t get the years of abuse and pain that hers
has.” The weavers’ increasing recognition that they have
choices and that they can do something to take care of them-
selves is empowering – for them, for their daughters, and for
their community.
Award recognition. This work on development of the
ergonomic bench for weavers has been recognized with a
2006 Tech Award from the Tech Museum of Innovation’s
Award Program for Technology Benefiting Humanity. It also
won the 2007 User-Centered Design Award from the Human
Factors and Ergonomics Society’s Product Design Technical
Group.
Collaboration Welcomed
Synergo Arts is actively developing ergonomics resources
across the spectrum of art media and art cultures. We invite
and welcome collaboration with individuals and organizations
that share a passion for exploring the link between ergonom-
ics and human creativity, and for bringing ergonomics to
cultures and economies where it has been underrecognized
and undervalued. For more information, please visit
www.synergoarts.org.
Karen Piegorsch is founder and president of Syn-
ergo Arts (www.synergoarts.org) and leader of the
design team for the ergonomic bench for backstrap
weavers. She is an ergonomics consultant and social
entrepreneur whose transdisciplinary background
includes a PhD in public health, an MS in industrial engineering
and ergonomics, and a BS in physical therapy. Piegorsch served
on the faculty in the Department of Environmental Health
Sciences at the University of South Carolina for 10 years. With
coauthors, she received the 2007 Applied Ergonomics Award
from Elsevier and The Ergonomics Society (Volume 37, Num-
ber 5, 587–598). The author thanks Donald L. Morelli, CPE, and
the board of Synergo Arts for its encouragement and support
during the preparation of this article. Thanks are also due to an
anonymous reviewer for helpful comments. Piegorsch may be
reached at Synergo Arts, 4901 N. Calle Luisa, Tucson, AZ; 85718,
520/400-1017, karen@synergoarts.org.
Figure 8. Weavers teach each other how to adjust the bench to fit
their bodies. Here, the length from floor to knee is being measured
as part of the process of determining the appropriate height for
the bench.
Figure 9. The elements of this ergonomics cycle of benefits apply
universally, bringing all artisans an evolving sense of self-confidence,
a connection with their cultural heritage, and development of
their unique creative gifts.

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An ergonomic bench for indigenous weavers

  • 1. F A L L 2 0 0 9 • EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN 7 Copyright2009byHumanFactorsandErgonomicsSociety,Inc.Allrightsreserved.DOI:10.1518/106480409X12587547656769 An Ergonomic Bench for Indigenous Weavers B Y K A R E N P I E G O R S C H A participatory process is used in the design of a user-centered product, resulting in lasting benefits to the community F OR CENTURIES, ARTISANS AROUND THE world have created beautiful textiles using the backstrap loom. This ancient technology is decep- tively simple. The weaver ties one end of the loom to a post and straps the other end around her hips. She rocks back and forth to adjust the tension on the cloth throughout the weaving process. In effect, her body becomes integrated with the loom, and although the loom itself is quite simple, the weaving process is dynamic and sophisticated (Figure 1). As an ergonomist with a lifelong interest in indigenous crafts, I’d been fascinated for years by questions such as these: How can weavers create such beautiful textiles while con- strained in a kneeling posture? Why do they kneel to weave? Are they in pain? What do they love about the traditional way of working, and what would they change if they could? Through visits to Guatemala beginning in 2003, I’ve learned that the context in which indigenous weavers live is often one of extreme poverty. Furthermore, gender roles in traditional Mayan homes dictate that a woman’s place is kneeling on the ground, not sitting. Despite chronic, disabling symptoms associated with traditional work methods, women push their bodies through fatigue and pain in order to provide for their families. This leads to a vicious cycle that ultimately limits earning potential. My realization that the weavers themselves had been look- ing for alternatives to the traditional kneeling posture led to a pro bono consulting project, the design of an ergonomic weaving bench and, eventually, the formation of the nonprofit organization Synergo Arts. The success of this project has come from combining appropriate technology with a respectful social process. It illustrates that a systems approach can have an impact well beyond enabling an ergonomist to design a user-centered product. As demonstrated in this article, participation in the systems assessment stimulates end-users to become more aware of themselves and their culture and helps empower them to create meaningful change in their own lives. Appropriate Technology The weaving bench that we designed demonstrates that good ergonomic design can be both simple and robust. In- deed, as a reviewer has remarked, human factors/ergonomics does not always need a usability lab or sophisticated analytic techniques to be effective.Good design can come from embrac- ing a people’s cultural, environmental, and economic priorities while applying universal principles to the specific context in which they reside. Conceptualization. The concept for the bench evolved from a participatory process that was facilitated by a variety of nonprofit organizations in Guatemala. In five villages we held exploratory meetings with women in their weaving coopera- tives and in their homes. The process emphasized building FEATURE AT A GLANCE: In this article I describe how an ergonomic bench was designed for indigenous weavers in Guate- mala in the presence of long-standing economic poverty, gender inequality, and racial prejudice.The bench helps women increase their ability to earn a living through enhanced productivity and improved textile quality, while also preventing cumulative trauma to their bodies and preserving important aspects of their traditions. The systems approach that enabled user-centered ergonomic design of the bench also stimulated self-awareness among end-users, empowering them to create meaningful change in a culture in which kneeling, rather than sitting, is the norm for women. KEYWORDS: artisan, culture, creativity, pro bono consulting, technology transfer, weaving Figure 1. Rocking back and forth enables the weaver to adjust the tension on the cloth throughout the weaving process.
  • 2. EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN • F A L L 2 0 0 98 trust and sharing ideas. We listened to the women’s answers to our questions, observed them working, recorded anthropo- metric data, and conducted impromptu, iterative trials of ideas. Databases relevant to the size and proportions of the indig- enous Mayan population in Guatemala were unavailable. The breadth of sampling during data collection was affected by constraints of time, funding, and the need to develop trust within the communities before measuring the women’s bodies. Because most of the potential users of the new weaving bench were unfamiliar with sitting to work, we initially built makeshift seats out of materials available on site (Figure 2). As the weavers tried them and offered comments, we observed how sitting on a height-appropriate surface affected the dynamics of using the backstrap loom. Two main themes emerged from our research: (1) To be culturally accepted, the bench would need to be simple and its use intuitively obvious. (2) Because we were designing for people who live in economic poverty, the design would need to balance high quality with low cost. There were five criteria for economic value: a. robustness, in relation to function with the backstrap loom; b. ergonomic fit, with particular regard to adjustability; c. durability, to withstand local environmental conditions such as dust and humidity with little or no maintenance; d. sustainability, to allow local people to fabricate it from lo- cally available materials, fostering community self-reliance and self-sufficiency; and e. affordability, so that as many weavers as possible could acquire the technology without relying on charity and becoming caught in debilitating cycles of dependency on outside assistance. Design and usability. We used an iterative design process that involved a series of three prototypes, each of which was subsequently tested with weavers and carpenters in Guatemala (Figure 3). We refined the design for optimal usability, ease of fabrication, and affordability. To meet these criteria, some features are adjustable, whereas others are fixed. The bench, which consists of a seat and a footrest, is made of wood and has a foam rubber cushion. The cushion protects the weaver’s body from direct contact with the wood and facilitates upright posture and free movement (Figure 4). The cushion can be removed for cleaning or replacement. The legs of the bench are curved in front, which allows it to rock with the rhythm of the weaver’s movement. The seat is height-adjustable by means of bolts inserted in holes in the legs of the bench and secured with wing nuts. The flat portion of the sitting surface supports the pelvis and spinal column, and the inclined portion supports the thighs. Together, these features enable the weaver to position her hips higher than her knees, promote balanced spinal posture and free movement of the legs, and facilitate use of the rocking mechanism (Figure 5). Because it’s height-adjustable, the bench can be shared by other weavers in the family or community even if they have different body sizes. Height-adjustability is also practical if the weaver needs to replace the cushion with foam of a different thickness or if she changes to shoes with a different heel height. Although the depth of the sitting surface and the pivot point of the rocking mechanism are fixed, users of different body proportions can be accommodated by choosing how far back they sit on the flat portion of the sitting surface. Shorter women may wish to sit farther forward and taller women may choose to sit farther back. The footrest makes weaving while seated easier and safer. It lets the weaver’s legs do some of the work and gives her more leverage and control over her spine, arms, and hands. The distance between the bench and the footrest is adjustable. The footrest angle is optimized to allow for neutral ankle and knee postures whether the weaver is stationary or rocking. Figure 2. Experimentation with cinder blocks gave weavers the experience of sitting on a height-appropriate surface, and a piece of firewood tested the footrest concept. Figure 3. Mayan women test the prototypes.
  • 3. F A L L 2 0 0 9 • EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN 9 The seat and footrest are wider than the weaver’s body to ensure that there is enough space for her to move her legs freely beneath the seat and on top of the footrest. Backstrap weavers work primarily at home, where they fit time to weave around their many other responsibilities, such as caring for children, growing crops, carrying firewood and water, and tending to animals. Space at home often is limited and must serve multiple purposes; thus, the bench has been designed so that the women can set it up easily when it’s time to weave and move it when space is needed for other activities. Design features that increase the ease with which users can handle the product during setup and storage include the following: a. The seat overhangs the sides of the bench, making it easier for the weaver to grasp, lift, and carry it. b. The bench is heavy enough to prevent it from sliding around during the weaving process, yet it is light enough to allow independent handling by the user. c. The bench and footrest interlock for safety during use and separate easily for transportation and storage. Respectful Social Process Although weaving with the backstrap loom is stressful on the body, both the loom and the textiles woven on it have deep cultural significance within the indigenous Mayan com- munity in Guatemala and, they have come to symbolize the Mayan culture to the outside world. The importance of back- strap weaving is also economic: It enables women to sustain the family unit by working at home. The weavers’ desire for a culturally, environmentally, and economically viable way to continue using the traditional loom connects with the cul- ture’s history of innovation; this quality is sometimes masked by the present, prevalent state of economic poverty. Serving as an agent of change. We used a participatory social process throughout this project in order to achieve active involvement and self-empowerment of the community. For a reflective practitioner of ergonomics, there is an aspect of mutuality to the participatory process. It enables one to gain cultural competence gradually and to develop relationships through which one can serve as an agent of social change. The process is as much about being willing to change one- self as it is about facilitating change on the part of a client. For instance, I initially held the bias that the tradition of kneeling was associated primarily with the Mayan people’s spiritual connection with the earth. However, through our participatory process of developing a culturally appropriate training program, I learned that in mainstream, modern life, the practice of kneeling on the ground has a lot to do with gender inequality and poverty. Adaptive training techniques. Illiteracy is the norm among these artisans, who share a history of often unpleasant, culturally unsupportive experiences during their limited exposure to formal schooling. We were challenged by those factors to create relevant, respectful, and fun approaches to training. For example, the women’s intuitive understanding of the scale from their local markets made it easy and fun for them to use a scale to learn about the body’s reserve capacity. Starting with three kinds of candy that differed in shape and color, we had the women load one side of the scale with candy chosen to represent health and the other with candies that represented productivity and quality. Then we had them explore a variety of practical scenarios. System diagrams. Use of a system diagram in this project helped build trust by showing that we weren’t so naive as to think that weaving was the only activity that contributes to Figure 5. The bench rocks with the rhythm of the weaver’s body, and the footrest provides leverage and stability. Figure 4. The ergonomic bench for backstrap weavers consists of a padded, adjustable rocking seat and an interlocking footrest.
  • 4. EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN • F A L L 2 0 0 91 0 pain and fatigue, or that a seat could be a panacea for the poverty, gender inequality, and racial prejudice in the artisans’ lives. (For an example, see Figure 6.) I learned to use a system diagram as part of the process rather than as a presentation tool. Using a fully drawn version of the diagram as a starting point for discussion didn’t work. What did work was inviting women to draw a diagram them- selves, bit by bit, as we talked about life. Starting with“weaver” and progressively drawing the system around her, we identified the parts and explored the interfaces. This process opened up opportunities to talk with the artisans about having a voice in which textile products they make, the prices they accept for their work, and the broad range of circumstances under which they can apply ergonomics to their lives. Systems Approach Synergo Arts is committed to seeking sustainable out- comes that leave behind a culture of ergonomics and an infrastructure of economic independence and lasting benefits. Whole solutions. We endeavor to facilitate a “whole solu- tion” by helping local people address system factors that can either support or prevent the end-user’s successful assimila- tion of the bench technology. Figure 7 identifies some of these factors. We are setting up an infrastructure for the manufacturing and distribution of the benches, with training, to backstrap weavers in Guatemala and other countries where the backstrap loom is used. Our current model involves providing a start-up kit and technical support that help local carpenters make the bench, and a program for promotion and training for weavers. In addition, we engage in outreach activities to facilitate access to services such as microcredit and eye care. Education and training for the end-users. Sitting is rad- ically different from the kneeling posture traditionally used by these artisans, and sitting for prolonged periods can be stressful on the body. Thus, even though the bench is easy, obvious, and intuitive to use, we offer a range of training materials and services for backstrap weavers (Figure 8). We also offer education to empower artisans to apply ergonomics to their lives beyond the use of the bench. Impact Beyond Designing a User-Centered Product In Guatemala alone there are an estimated half-million backstrap weavers, and backstrap weaving is done in various forms in many other areas of Latin America, Africa, and Asia. Currently the bench is being used by 150 weavers in nine communities across the highlands of Guatemala. Weavers who use the bench report that pain, numbness, and fatigue are no longer limiting factors. By taking care of their bodies, they are able to create more with less effort, in less time, and with higher quality. Those producing plain- weave items have the potential to triple their output while only doubling their weaving time. Quality improvements are evident, with the cloth coming off the loom cleaner, straighter, and more evenly woven. These performance benefits increase the women’s earning potential and ability to provide for their families. The bench supports backstrap weaving as a cottage indus- try and decreases the likelihood that women will be forced to seek jobs outside their community. Furthermore, the grassroots approach benefits the entire community. By adding the bench to their product line, carpenters can increase their incomes and gain satisfaction from making and selling a product that helps their own people. Another benefit is that the carpenters can use their increased awareness of ergonomics to improve their own working methods. The more obvious outcomes in health, productivity, and textile quality are accompanied by cultural and personal ben- efits (Figure 9). The women describe feeling enhanced pride in Figure 7. A whole solution involves helping end-users address system factors that affect assimilation of the ergonomic technology. Figure 6. A system diagram, when used dynamically, can greatly increase awareness and enhance mutual understanding.
  • 5. F A L L 2 0 0 9 • EE RR GG OO NN OO MM II CC SS II NN DD EE SS II GG NN 1 1 their identity as Mayan weavers and an increased sense of hope for the future of their families and community. The bench en- hances self-esteem and helps the indigenous people preserve their traditions. Young women have commented: “Kneeling on the ground gets my clothes dirty, but this bench lets me stay clean” and “I want a bench like my mother has now, so that my body won’t get the years of abuse and pain that hers has.” The weavers’ increasing recognition that they have choices and that they can do something to take care of them- selves is empowering – for them, for their daughters, and for their community. Award recognition. This work on development of the ergonomic bench for weavers has been recognized with a 2006 Tech Award from the Tech Museum of Innovation’s Award Program for Technology Benefiting Humanity. It also won the 2007 User-Centered Design Award from the Human Factors and Ergonomics Society’s Product Design Technical Group. Collaboration Welcomed Synergo Arts is actively developing ergonomics resources across the spectrum of art media and art cultures. We invite and welcome collaboration with individuals and organizations that share a passion for exploring the link between ergonom- ics and human creativity, and for bringing ergonomics to cultures and economies where it has been underrecognized and undervalued. For more information, please visit www.synergoarts.org. Karen Piegorsch is founder and president of Syn- ergo Arts (www.synergoarts.org) and leader of the design team for the ergonomic bench for backstrap weavers. She is an ergonomics consultant and social entrepreneur whose transdisciplinary background includes a PhD in public health, an MS in industrial engineering and ergonomics, and a BS in physical therapy. Piegorsch served on the faculty in the Department of Environmental Health Sciences at the University of South Carolina for 10 years. With coauthors, she received the 2007 Applied Ergonomics Award from Elsevier and The Ergonomics Society (Volume 37, Num- ber 5, 587–598). The author thanks Donald L. Morelli, CPE, and the board of Synergo Arts for its encouragement and support during the preparation of this article. Thanks are also due to an anonymous reviewer for helpful comments. Piegorsch may be reached at Synergo Arts, 4901 N. Calle Luisa, Tucson, AZ; 85718, 520/400-1017, karen@synergoarts.org. Figure 8. Weavers teach each other how to adjust the bench to fit their bodies. Here, the length from floor to knee is being measured as part of the process of determining the appropriate height for the bench. Figure 9. The elements of this ergonomics cycle of benefits apply universally, bringing all artisans an evolving sense of self-confidence, a connection with their cultural heritage, and development of their unique creative gifts.