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HESHAM FAWZY SALAH AHMAD
Salmiya, Kuwait
Contact No: + 96551210330
Land No: + 96525625108
E-mail: heshamfawzy_7@hotmail.com
heshamfawzy76@gmail.com
OBJECTIVE:
 To be a part of a reputed Financial Organization that offers potential growth, advancement,
opportunities and stability to my career whilst utilizing my experience in the Middle East’s
leading Money Exchange house UAE Exchange knowledge to it’s best.
HIGHLIGHTS
 Ability to complete any assigned task on time.
 Excellent communication and public relation skill.
 Ability to adjust myself to any Environment.
 Ability to converse in languages (Arabic, English & French).
 Ability to solve problems and communicate with customers.
PROFESSIONAL EXPERIENCE
(I) worked as a General controller of the fixed assets for 45 Br. Al Borg labtology .H.O. Cairo
(2005-2006).
(II) Since April 2006 to October 2007 worked as Operations. Officer UAE Exchange Center
LLC at U.A.E (Dubai/Abu Dhabi Branches).
(III) Since October 2007 to August 2010 worked as Operations. Officer UAE Exchange
Center WLL at Kuwait (Salmiya / Hawally Branches).
(IV) Since September 2010 to September 2010 worked as Assistant Branch Head
UAE Exchange Center WLL at Kuwait (‘Salmiya Branch).
(V) Since October 2010 up to December 2013 as Branch Head UAE Exchange Center
WLL Kuwait for (Qurtoba/ Murgab Main / Abu Halifa/ Hawally Tunis/ El Rehab
/Salmiya Main Branchs).
(VI) Since January 2014 worked as AML AND CTF EXECUTIVE/ Branches level up to
date.
Duties performed...
 Develop and implement plans to increase the monthly rates of work.
 Handling of Large Volume FC transactions of Corporate & Walk in Customers
 Purchasing Travelers Cheques from clients (Verifying / updating in the system)
 Effective handling of Customer complaints and work to find quick solutions of their inquires.
 Coordinate with the staff members to get the customers satisfactions.
 Provide the best financial solutions according to customer needs.
 Leading the staff members in all operations to achieve the target had been given by H.O.
 Monitoring and checking/updating all the transaction relates to Anti Money Laundering
And the central bank of Kuwait instructions.
 Educating the staff members in Western Union & Express Money turning
 Representative of the coordination in the Arab sector.

2.  Preparing weekly and monthly reports of Central Bank of Kuwait.
 Checking AML and CTF policies and regulations by auditing high volume transactions and
corporate clients’ documents.
 Checking the filing systems for branches.
 Replying the enquiry mails and letters of CBK, Ministry of Interiors (AML department) and Kuwait
Financial Intelligence Unit.
 Monitoring and checking daily suspicious transactions as CBK policies and regulations.
 Preparing the STR files for the suspicious transactions and customers’ names.
TRAINING ATTENDED
 Effective Customer handling – Workshop conducted by UAE Exchange Training Center
 Attended program conducted by Right Attitude Systems LLC for Leadership.
 Attended Training programme on C-Sam an unique product by UAE Exchange in collaboration with
C-Sam of US for remittance through Mobile Phones.
 OES, Quarterly online examination system from 2006 up to date.
 Training program for branch managers April 2010.
 Certificate in Combating Money Laundering and Terrorist Financing
(Law 106-2013) 2014 from Institute of banking studies in Kuwait.
EDUCATIONAL HIGHLIGHTS
 Bachelor of Arts & Education Department of Psychology Faculty Of Education
Ain Shams University 1998.
 Certificate in Computer Free Studies from Faculty of Education at Cairo.
 AML and CTF Training in Kuwait Institute of Banking Studies January 2014.
PERSONAL DETAILS
 Date of Birth : 07th
April 1976
 Sex : Male
 Marital Status : Married+2
 Nationality : Egyptian
 Religion : Islam (Muslim)
 Passport No : A07670261
 Civil ID No : 276040705096
 Driving License : valid till 06-03-2022
Extra Curricular Activities
 Worked as Psychologist at Ministry of Education in Cairo
Referees:
Ready for request
I hereby certify that the particulars furnished above are true and
Correct to the best of my knowledge.
HESHAM FAWZY SALAH AHMAD,