Recovery assistant officer - motor insurance claims More than 2 years of experience in insurance company with a good competence on team work. as per my experience, i Reduced the pending balance of our outstanding recovery claims significantly and I have shared some ideas that was very effective on our work procedure that we might discuss it.

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Recovery Assistant Officer - Motor Insurance Claims
Omar SAHIH
31 year’s Old ∙∙∙ Unmarried ∙∙∙ Visa Status: Employment –UAE, Abudhabi
+971.56.391.4607 ∙∙∙ sahih.omar@hotmail.fr ∙∙∙ LinkedIn: https://www.linkedin.com/in/omar-sahih-06b30375
Snapshot: In this role, I will be providing a high standard of support and assistance to the Claims Team. I will be a
part of your team strivings to make our customers’ claims experience as easy and stress-free as possible in line
with your policy terms and conditions.
Core Competencies
- Administration Orientation - Customer Service
- Collaboration and Coordination - Claim Investigation
- Results Orientation - Review of legal issues related to incidents
- Negotiation Skills - Communication skills verbal/written
- Logic and Reasoning - Strong attention to detail
- Professional Integrity - Understand legislation and legal liability
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PROFESSIONAL EXPERIENCE
Al Khazna Insurance Company, Abu Dhabi - UAE - September 2017 till date
Recovery Assistant Officer - Motor Recovery Section
Accomplishments:
Reduced the pending balance of our outstanding recovery claims significantly and I have shared some ideas
that was very effective on our work procedure that we might discuss it.
Responsibilities:
• Prepare the claims and send them to the companies.
• Receive the claims from other companies for settlements.
• Open claims of other companies and enter data related to the accident.
• Follow up our claims with other companies through phone calls and visits to follow up our pending claims.
• Collect credit notes between the companies.
• Issue Debit/Credit notes.
• Issuing reports regarding recovered claims from other Insurance companies.
• Issuing monthly reports.
• Follow up Individual collection of recovery claims.
• Follow up Individual collection of recovery claims and Coordinate the claims between Head office, Dubai
and Al Ain branches.
Fes Notif Company, FEZ - MOROCCO - May 2016 to April 2017
Assistant administration (Project completion 14 Villa – Project JAWHARA FEZ)
Responsibilities:
● Planning for the next stages
● Establish a supplier account to provide essential and daily goods
● Pre-planning to avoid delays
● Give safety tips within the workplace
● Solve problems accurately
● Completion of work within a specified time frame

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ABS Protection Company, FEZ - MOROCCO - November 2014 to April 2016
Assistant administration -Security Product Distributors-
Responsibilities:
● Work with the director to coordinate and supervise daily operations
● Monitor attainment of objectives
● Assist in budgeting and monitoring expenses
● Maintain scheduling of events and represent the company when needed
● Create reports and submit them to the director.
AXA insurance HEAD OFFICE Casablanca -Morocco - January 2010 to December 2013
Underwriting Assistant Officer
Responsibilities:
● Issuing motor policies for individual and fleet clients.
● Renewing and updating endorsements and motor policies.
● Preparing regular reports in order to inform management of the activities of the department.
● Reply to customer and underwriter enquiries and offer status updates.
● Communicate with customers to get information to complete screening and transactions.
● Assess mail, correspondence, records and reports to choose processing matters.
● Create requisitions for credit and Safety and Health reports.
● Screen incoming telephone calls and reply to enquiries within pre-determined scope.
● Compile reports and maintain files and logs.
● Offer a high level of customer service while interacting with clients.
● Extend technical underwriting support for team members.
ACADEMICS
The Schools specialized in insurance and Banks partner with The Federation for Education in Europe GESI-LA
FEDE. FEZ –Morocco > 2015 till date
● Field of study: Master’s Degree in Management and Financial Strategy.
Technical School the Business Management ETIGE FEZ –Morocco > 2012-2013
● Field of study: Diploma In International Trade And Logistics
The Schools specialized in insurance and Banks FEZ –Morocco > 2011-2012
● Field of study: Bachelor’s Degree in Le DEES BANQUE : DEES Bank
The Schools specialized in insurance and Banks. FEZ –Morocco > 2008-2010
● Field of study: Diploma Insurance Product Advisor
High School of Sciences. Al Ishrak School. FEZ –Morocco >2007-2008
Basic Technical Skills: Microsoft Office Pack: Word, Excel, Access, Outlook, PowerPoint
Languages Known : French, English and Arabic.
Hobbies : Self-education-Training and reading, watching films and soccer, traveling.