1. HAGGAI OKUMU
Residence: NAIROBI
Mobile: 0711 465497
Date of Birth: 1st July 1985
Email: haggai.okumu@yahoo.com
CAREER OBJECTIVE
1. To adversely grow in my career and help maximize my potential skills and
Participate my work towards satisfaction of the company/organization’s goals
2. To pursue a career by which I will be able to achieve the highest level of
productivity as an individual or in a group by fully maximizing the knowledge I
have and be able to exploit fully my talent and potential.
3. To work in a robust challenging technical field or commercial enterprise of good
reputation and integrity.
EDUCATION HISTORY
2016 Jan currently undertaking a CPA studies
2011 _2013 Nairobi aviation college

2. Diploma in Banking and Finance
2009
Jan -April Digital Control College
Certificate in Computer Application
May 2002 – Feb 2005 Kenya Certificate of Secondary Education
Trans-nzoia High School
1992 - 2001 Kenya Certificate of Primary Education
Bikeke School
WORKING EXPERIENCE
July 2016 to date
Position: credit control finance.
• Manages movement of debt within the respective brackets for both DTH and DTT
• Ensures that all brackets from 91days plus are written off and maintained at zero
balance
• Ensures that 1-90days brackets are reduced based on the set targets monthly
• Small credits/debits
• Refunds/Reversals
• Debt sum
• Bad debt write off
Manages Refunds and Reversals of payments wrongly made by customers
Jan 2015 June 2016
Multichoice kenya
Position: credit control department
Responsibilities and achievements:
 Collecting and depositing company cheques to the bank
 Collectives invoicing and disconnection if not paid by 1st.
 Monthly credit card file processing.
 Constant review of billing and ageing in the systemto ensure there are no errors.
 Responding to customer queries forwarded by Agents daily.

3.  Disconnect accounts that are not appropriately updated.
 Adherence to all set internal controls.
 Any other tasks assigned by my senior e.g Samsung promotion customer
crediting and allocation of funds to qualifying customers on premium
subscriptions .
June-December 2014
Multichoice kenya
Position:customer care representative
Responsibilities and achievements:
 calling out clients and solving any problems they are having with their electronic
devices
 reconnecting any account on the system after an outbound reachable call
 calling out clients reminding them of how to make payments and due dates
2010– 2013
Intercounty vision investment
Cashier /supervisor
Responsibilities and achievements:
 Banking of company money in the bank
 Collecting all daily sales cash at every end day closure
 Allocating of duties to workers
 Stock taking
2009
Orbit chemicals industries
Casual

4. Responsibilities and achievements
 Packaging of goods in the company
 Warehouse arrangement
 Stock taking
RECOGNISED ACHIEVEMENTS
 Stock Taking
 Accounting and Record keeping
PERSONAL COMPETENCIES
 Working under minimal supervision
 Highly organised.
 Enthusiastic self-starter who contributes well to the team
 Trustworthy and honesty
 Good interpersonal skills and team player ability to handle and meet deadlines
as stipulated
 Excellent communication, negotiation, organization and presentation skills.
 Good customer service skills.
 Good interpersonal and people skills.
 Efficiency and reliability in and out of the organization.
 Humane and assertive in handling challenges.
INTERESTS AND ACTIVITIES
 Music
 Dancing
 Photo shooting
1. Mr. JAMESTONE ALLUVANCE
HEAD OF DEPARTMENT CREDIT CONTROL/FINANCE

5. MULTICHOICE KENYA LTD
Tel: 0722 225 435
Nairobi
2. Mr. HENRY OMONDI
ORBIT CHEMICALS LTD
Nairobi
Tel: 0726 111 738
3. Mrs. ALICE OKEYO
TEAM LEADER CHURN PROJECT
MULTICHOICE KENYA
Nairobi
Tel: 0729 641 631