SlideShare a Scribd company logo
1 of 21
Student Learning Advisors: A
                   remarkable and Valued Service
                 Leonie Stevens
                 Academic Language & Learning Unit (ALLU)
                 Graeme Oke,
                 Faculty Librarian and Acting Team Leader,
                 Science Technology and Engineering.

                 6th December 2012


latrobe.edu.au                                         CRICOS Provider 00115M
Student Learning Advisors: A remarkable and Valued
                       Service




La Trobe University                                  2
Background
 Peer mentoring programs - focus on student learning
   support
  Collaboration between ALLU, library staff & academic
   staff the key to success
  Nicholas Szorenyi-Reischl from the Academic Language
   and Learning (ALLU) Unit & Curriculum, Teaching and
   Learning Centre (CTLC).
  Kerryn Amery, Associate University Librarian, Information
   Services.
  Service point at La Trobe University was deemed to be in
   the library




La Trobe University                                            4
Pilot
October 2011
      Ran for six weeks on all campuses
     Structure:
      As per original proposal, one coordinator (postgrad)
      and general SLAs on each shift
      Limitations:
          No statistics-keeping method
          No feedback from student/clients
          No feedback from SLAs, except for questionnaire to
          Bundoora SLAs afterwards, main points which were
          •Need for some kind of identifying uniform (i.e. t-shirt)
          •Need for better location
La Trobe University                                                   6
Evolution to the 2012 Program
Name change

  Name change to;
       Student to Student Learning Assistance Initiative
     • Prime Library locations secured
     • Recruitment procedure developed
     • Red t-shirts
     • Statistics collection program
     • More comprehensive training




 La Trobe University                                       8
2012 - Training
Required input from multiple areas & multiple
     campuses.
     Library champions Katie Wiese, Andrew Tuft,
     Kerryn Amery, Graeme Oke, Jeanette Dazkiw,
     Tracy Robertson, Linda Sheridan, Heather Hulett,
     Iris Ambrose, Maureen Speed, Mina Nichols-Boyd

     ALLU champions Leonie Stevens, Nicholas
     Szorenyi-Reischl, Emily Krisenthal , Karin Moses,
     Ann Kuypers, Paul Brosche, Nalenie Ramjaun,
     Meg Rosse, Craig Horton.




La Trobe University                                      10
Results
Total enquiries (across 5 campuses) - 8569


                        Albury-Wodonga      407
                        Bendigo             1068
                        Melbourne           6370
                        Mildura             295
                        Shepparton          340




La Trobe University                                      12
Categories
              •    Assignment help       2050
              •    Library enquiries     1531
              •    General information   1077
              •    Study                 687
              •    Referencing           663
              •    Directions            636
              •    Research              587
              •    IT/Printing           529
              •    Language support      172*
              •    Quantitative skills    50
              •    Exam preparation       39


 La Trobe University                            13
Feedback from Library
 A valued service.
 Great stories of collaboration.
 A learning experience.




 La Trobe University                15
Feedback from students
Feedback from students




La Trobe University                            17
Feedback from
Student Learning Advisors
Feedback from
                      Student Learning Advisors




La Trobe University                               19
Questions?
Thank you




latrobe.edu.au   CRICOS Provider 00115M

More Related Content

What's hot

Digital Scholarship: building an online scholarly presence
Digital Scholarship: building an online scholarly presenceDigital Scholarship: building an online scholarly presence
Digital Scholarship: building an online scholarly presenceAlison McNab
 
Relationship management - KCL
Relationship management - KCLRelationship management - KCL
Relationship management - KCLmichelle_blake
 
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...Media & Learning Conference
 
Dept of Media and Communication - MA Media and Public Relations
Dept of Media and Communication  - MA Media and Public RelationsDept of Media and Communication  - MA Media and Public Relations
Dept of Media and Communication - MA Media and Public RelationsStafford Global
 
NSPC - Introduction to the library (2020)
NSPC - Introduction to the library (2020)NSPC - Introduction to the library (2020)
NSPC - Introduction to the library (2020)Middlesex University
 
Academic libraries and OER? OpenEd2010
Academic libraries and OER? OpenEd2010Academic libraries and OER? OpenEd2010
Academic libraries and OER? OpenEd2010R. John Robertson
 
Ensuring Continuing Access to Online Scholarly Resources - China
Ensuring Continuing Access to Online Scholarly Resources - ChinaEnsuring Continuing Access to Online Scholarly Resources - China
Ensuring Continuing Access to Online Scholarly Resources - ChinaEDINA, University of Edinburgh
 
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into class
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into classOCWC Global Conference 2013: TU Delft Open Education, Bringing OER into class
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into classThe Open Education Consortium
 
The Future Depends on What You do Today”: evolving subject support in UCD Lib...
The Future Depends on What You do Today”: evolving subject support in UCD Lib...The Future Depends on What You do Today”: evolving subject support in UCD Lib...
The Future Depends on What You do Today”: evolving subject support in UCD Lib...UCD Library
 
Metanoia literature searching by Adam Edwards
Metanoia literature searching by Adam EdwardsMetanoia literature searching by Adam Edwards
Metanoia literature searching by Adam Edwardsveades
 
NSPC March 2016 Literature Searching
NSPC March 2016 Literature SearchingNSPC March 2016 Literature Searching
NSPC March 2016 Literature Searchingveades
 
NSPC March 2016 Intro to MDX resources
NSPC March 2016 Intro to MDX resourcesNSPC March 2016 Intro to MDX resources
NSPC March 2016 Intro to MDX resourcesveades
 
Online and blended teaching and learning in european universities
Online and blended teaching and learning in european universitiesOnline and blended teaching and learning in european universities
Online and blended teaching and learning in european universitiesEADTU
 
PG Skills day Introduction to learning resources (PSY4035) - 2020
PG Skills day Introduction to learning resources (PSY4035) - 2020 PG Skills day Introduction to learning resources (PSY4035) - 2020
PG Skills day Introduction to learning resources (PSY4035) - 2020 Middlesex University
 
CCCOER Advisory April Meeting
CCCOER Advisory April MeetingCCCOER Advisory April Meeting
CCCOER Advisory April MeetingUna Daly
 
NSPC: Introduction to the library 2020
NSPC: Introduction to the library 2020NSPC: Introduction to the library 2020
NSPC: Introduction to the library 2020Middlesex University
 

What's hot (20)

Digital Scholarship: building an online scholarly presence
Digital Scholarship: building an online scholarly presenceDigital Scholarship: building an online scholarly presence
Digital Scholarship: building an online scholarly presence
 
Ciee jscm slidesh
Ciee jscm slideshCiee jscm slidesh
Ciee jscm slidesh
 
Relationship management - KCL
Relationship management - KCLRelationship management - KCL
Relationship management - KCL
 
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...
M&L 2012 - Putting in place a large-scale network for 12 (very different) uni...
 
Dept of Media and Communication - MA Media and Public Relations
Dept of Media and Communication  - MA Media and Public RelationsDept of Media and Communication  - MA Media and Public Relations
Dept of Media and Communication - MA Media and Public Relations
 
NSPC - Introduction to the library (2020)
NSPC - Introduction to the library (2020)NSPC - Introduction to the library (2020)
NSPC - Introduction to the library (2020)
 
Academic libraries and OER? OpenEd2010
Academic libraries and OER? OpenEd2010Academic libraries and OER? OpenEd2010
Academic libraries and OER? OpenEd2010
 
Ensuring Continuing Access to Online Scholarly Resources - China
Ensuring Continuing Access to Online Scholarly Resources - ChinaEnsuring Continuing Access to Online Scholarly Resources - China
Ensuring Continuing Access to Online Scholarly Resources - China
 
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into class
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into classOCWC Global Conference 2013: TU Delft Open Education, Bringing OER into class
OCWC Global Conference 2013: TU Delft Open Education, Bringing OER into class
 
2010412 ocw-angela 11h20
2010412 ocw-angela 11h202010412 ocw-angela 11h20
2010412 ocw-angela 11h20
 
The Future Depends on What You do Today”: evolving subject support in UCD Lib...
The Future Depends on What You do Today”: evolving subject support in UCD Lib...The Future Depends on What You do Today”: evolving subject support in UCD Lib...
The Future Depends on What You do Today”: evolving subject support in UCD Lib...
 
Metanoia literature searching by Adam Edwards
Metanoia literature searching by Adam EdwardsMetanoia literature searching by Adam Edwards
Metanoia literature searching by Adam Edwards
 
NSPC March 2016 Literature Searching
NSPC March 2016 Literature SearchingNSPC March 2016 Literature Searching
NSPC March 2016 Literature Searching
 
NSPC March 2016 Intro to MDX resources
NSPC March 2016 Intro to MDX resourcesNSPC March 2016 Intro to MDX resources
NSPC March 2016 Intro to MDX resources
 
Online and blended teaching and learning in european universities
Online and blended teaching and learning in european universitiesOnline and blended teaching and learning in european universities
Online and blended teaching and learning in european universities
 
PG Skills day Introduction to learning resources (PSY4035) - 2020
PG Skills day Introduction to learning resources (PSY4035) - 2020 PG Skills day Introduction to learning resources (PSY4035) - 2020
PG Skills day Introduction to learning resources (PSY4035) - 2020
 
CCCOER Advisory April Meeting
CCCOER Advisory April MeetingCCCOER Advisory April Meeting
CCCOER Advisory April Meeting
 
Student Transition from FE to HE
Student Transition from FE to HEStudent Transition from FE to HE
Student Transition from FE to HE
 
Canadian LIS faculty
Canadian LIS faculty Canadian LIS faculty
Canadian LIS faculty
 
NSPC: Introduction to the library 2020
NSPC: Introduction to the library 2020NSPC: Introduction to the library 2020
NSPC: Introduction to the library 2020
 

Viewers also liked

Un algoritmo di gossiping per il routing nelle MANET
Un algoritmo di gossiping per il routing nelle MANETUn algoritmo di gossiping per il routing nelle MANET
Un algoritmo di gossiping per il routing nelle MANETNunzio Gianfelice
 
CAVAL mentor social media talk 22102015
CAVAL mentor social media talk 22102015CAVAL mentor social media talk 22102015
CAVAL mentor social media talk 22102015La Trobe University
 
Program slide show
Program slide showProgram slide show
Program slide showkyuckel94
 
Sistema Esperto per l'analisi Di Una ConversazionE
Sistema Esperto per l'analisi Di Una ConversazionESistema Esperto per l'analisi Di Una ConversazionE
Sistema Esperto per l'analisi Di Una ConversazionENunzio Gianfelice
 
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터Kangsan Kim
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرضchantalkhourry
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرضchantalkhourry
 
Giaotrinh activispre loi_anh
Giaotrinh activispre loi_anhGiaotrinh activispre loi_anh
Giaotrinh activispre loi_anhtoanluc16
 
Slide Tag Grosseto
Slide Tag GrossetoSlide Tag Grosseto
Slide Tag GrossetoGiannissimo
 
коммуникативная игра
коммуникативная игракоммуникативная игра
коммуникативная играOksana Jharinova
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرضchantalkhourry
 
đạO đức kt
đạO đức ktđạO đức kt
đạO đức ktmaitrang92
 

Viewers also liked (16)

Un algoritmo di gossiping per il routing nelle MANET
Un algoritmo di gossiping per il routing nelle MANETUn algoritmo di gossiping per il routing nelle MANET
Un algoritmo di gossiping per il routing nelle MANET
 
CAVAL mentor social media talk 22102015
CAVAL mentor social media talk 22102015CAVAL mentor social media talk 22102015
CAVAL mentor social media talk 22102015
 
Program slide show
Program slide showProgram slide show
Program slide show
 
Sistema Esperto per l'analisi Di Una ConversazionE
Sistema Esperto per l'analisi Di Una ConversazionESistema Esperto per l'analisi Di Una ConversazionE
Sistema Esperto per l'analisi Di Una ConversazionE
 
Hipaa and privacy
Hipaa and privacyHipaa and privacy
Hipaa and privacy
 
Algoritmi epidemici
Algoritmi epidemiciAlgoritmi epidemici
Algoritmi epidemici
 
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터
대학 동아리 네트워크를 활용한 타겟 광고 방법 - 링크포스터
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرض
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرض
 
Giaotrinh activispre loi_anh
Giaotrinh activispre loi_anhGiaotrinh activispre loi_anh
Giaotrinh activispre loi_anh
 
Slide Tag Grosseto
Slide Tag GrossetoSlide Tag Grosseto
Slide Tag Grosseto
 
коммуникативная игра
коммуникативная игракоммуникативная игра
коммуникативная игра
 
презентация11
презентация11презентация11
презентация11
 
هي الجنّة على الأرض
هي الجنّة على الأرضهي الجنّة على الأرض
هي الجنّة على الأرض
 
đạO đức kt
đạO đức ktđạO đức kt
đạO đức kt
 
Esquema gusto1
Esquema gusto1Esquema gusto1
Esquema gusto1
 

Similar to Student Learning Advisors: A remarkable and valued service

Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith University
Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith UniversityTalis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith University
Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith UniversityTalis
 
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...EADTU
 
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...ACDSTLCentre
 
Introduction of Pretoria University
Introduction of Pretoria UniversityIntroduction of Pretoria University
Introduction of Pretoria UniversityKoh Kok An
 
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERS
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERSLIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERS
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERSDr. Anjaiah Mothukuri
 
Wells future libraries toronto 0501 unsw
Wells future libraries toronto 0501 unswWells future libraries toronto 0501 unsw
Wells future libraries toronto 0501 unswStephen Abram
 
Introduction to Open: Plymouth State CETL Presentation
Introduction to Open: Plymouth State CETL PresentationIntroduction to Open: Plymouth State CETL Presentation
Introduction to Open: Plymouth State CETL PresentationRobin DeRosa
 
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...Talis
 
Embedding and sustaining inclusive STEM practices
Embedding and sustaining inclusive STEM practicesEmbedding and sustaining inclusive STEM practices
Embedding and sustaining inclusive STEM practicesIES / IAQM
 
MOOC research and its value for Universities of Applied Sciences
MOOC research and its value for Universities of Applied SciencesMOOC research and its value for Universities of Applied Sciences
MOOC research and its value for Universities of Applied SciencesRobert Schuwer
 
Evaluation of virtual classroom technology - Blackboard Collaborate
Evaluation of virtual classroom technology - Blackboard CollaborateEvaluation of virtual classroom technology - Blackboard Collaborate
Evaluation of virtual classroom technology - Blackboard CollaborateSharon Karasmanis
 
Open Research – Insights and Methods
Open Research – Insights and MethodsOpen Research – Insights and Methods
Open Research – Insights and MethodsRobert Farrow
 
Michelle Newton 2014 - Moving midwifery placements online
Michelle Newton 2014 - Moving midwifery placements onlineMichelle Newton 2014 - Moving midwifery placements online
Michelle Newton 2014 - Moving midwifery placements onlineePortfolios Australia
 
It proforum template final
It proforum template finalIt proforum template final
It proforum template finalAbigailGoben
 
Integrating information literacy instruction into degree programmes in UCD. A...
Integrating information literacy instruction into degree programmes in UCD. A...Integrating information literacy instruction into degree programmes in UCD. A...
Integrating information literacy instruction into degree programmes in UCD. A...UCD Library
 
EBLIP8 Presentations
EBLIP8 PresentationsEBLIP8 Presentations
EBLIP8 PresentationsEBLIP8
 
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...Talis
 
OER at the Open University of Sudan
OER at the Open University of SudanOER at the Open University of Sudan
OER at the Open University of SudanAbel Caine
 
No person is an island in TEL, even if you live on an island
No  person is an island in TEL, even if you live on an island No  person is an island in TEL, even if you live on an island
No person is an island in TEL, even if you live on an island Charles Darwin University
 

Similar to Student Learning Advisors: A remarkable and valued service (20)

Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith University
Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith UniversityTalis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith University
Talis Insight Asia-Pacific 2017: Caroline Ondracek, Griffith University
 
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...
[OOFHEC2018] Kate Lister: Embedding and sustaining inclusive practices in onl...
 
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...
Dr Deborah King: The emerging mathematics network. The role of co-ordinators,...
 
Introduction of Pretoria University
Introduction of Pretoria UniversityIntroduction of Pretoria University
Introduction of Pretoria University
 
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERS
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERSLIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERS
LIBRARY FACILITIES, RESOURCES AND SERVICES TO DISTANCE LEARNERS
 
Wells future libraries toronto 0501 unsw
Wells future libraries toronto 0501 unswWells future libraries toronto 0501 unsw
Wells future libraries toronto 0501 unsw
 
Introduction to Open: Plymouth State CETL Presentation
Introduction to Open: Plymouth State CETL PresentationIntroduction to Open: Plymouth State CETL Presentation
Introduction to Open: Plymouth State CETL Presentation
 
Conole soton final
Conole soton finalConole soton final
Conole soton final
 
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...
Talis Insight Asia-Pacific 2018 - All kinds of clever, Simon Huggard, La Trob...
 
Embedding and sustaining inclusive STEM practices
Embedding and sustaining inclusive STEM practicesEmbedding and sustaining inclusive STEM practices
Embedding and sustaining inclusive STEM practices
 
MOOC research and its value for Universities of Applied Sciences
MOOC research and its value for Universities of Applied SciencesMOOC research and its value for Universities of Applied Sciences
MOOC research and its value for Universities of Applied Sciences
 
Evaluation of virtual classroom technology - Blackboard Collaborate
Evaluation of virtual classroom technology - Blackboard CollaborateEvaluation of virtual classroom technology - Blackboard Collaborate
Evaluation of virtual classroom technology - Blackboard Collaborate
 
Open Research – Insights and Methods
Open Research – Insights and MethodsOpen Research – Insights and Methods
Open Research – Insights and Methods
 
Michelle Newton 2014 - Moving midwifery placements online
Michelle Newton 2014 - Moving midwifery placements onlineMichelle Newton 2014 - Moving midwifery placements online
Michelle Newton 2014 - Moving midwifery placements online
 
It proforum template final
It proforum template finalIt proforum template final
It proforum template final
 
Integrating information literacy instruction into degree programmes in UCD. A...
Integrating information literacy instruction into degree programmes in UCD. A...Integrating information literacy instruction into degree programmes in UCD. A...
Integrating information literacy instruction into degree programmes in UCD. A...
 
EBLIP8 Presentations
EBLIP8 PresentationsEBLIP8 Presentations
EBLIP8 Presentations
 
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...
The Impact of TEF and Proposed Sector Changes on Academic Libraries - Liz Jol...
 
OER at the Open University of Sudan
OER at the Open University of SudanOER at the Open University of Sudan
OER at the Open University of Sudan
 
No person is an island in TEL, even if you live on an island
No  person is an island in TEL, even if you live on an island No  person is an island in TEL, even if you live on an island
No person is an island in TEL, even if you live on an island
 

Student Learning Advisors: A remarkable and valued service

  • 1. Student Learning Advisors: A remarkable and Valued Service Leonie Stevens Academic Language & Learning Unit (ALLU) Graeme Oke, Faculty Librarian and Acting Team Leader, Science Technology and Engineering. 6th December 2012 latrobe.edu.au CRICOS Provider 00115M
  • 2. Student Learning Advisors: A remarkable and Valued Service La Trobe University 2
  • 4.  Peer mentoring programs - focus on student learning support  Collaboration between ALLU, library staff & academic staff the key to success  Nicholas Szorenyi-Reischl from the Academic Language and Learning (ALLU) Unit & Curriculum, Teaching and Learning Centre (CTLC).  Kerryn Amery, Associate University Librarian, Information Services.  Service point at La Trobe University was deemed to be in the library La Trobe University 4
  • 6. October 2011 Ran for six weeks on all campuses Structure: As per original proposal, one coordinator (postgrad) and general SLAs on each shift Limitations: No statistics-keeping method No feedback from student/clients No feedback from SLAs, except for questionnaire to Bundoora SLAs afterwards, main points which were •Need for some kind of identifying uniform (i.e. t-shirt) •Need for better location La Trobe University 6
  • 7. Evolution to the 2012 Program
  • 8. Name change Name change to; Student to Student Learning Assistance Initiative • Prime Library locations secured • Recruitment procedure developed • Red t-shirts • Statistics collection program • More comprehensive training La Trobe University 8
  • 10. Required input from multiple areas & multiple campuses. Library champions Katie Wiese, Andrew Tuft, Kerryn Amery, Graeme Oke, Jeanette Dazkiw, Tracy Robertson, Linda Sheridan, Heather Hulett, Iris Ambrose, Maureen Speed, Mina Nichols-Boyd ALLU champions Leonie Stevens, Nicholas Szorenyi-Reischl, Emily Krisenthal , Karin Moses, Ann Kuypers, Paul Brosche, Nalenie Ramjaun, Meg Rosse, Craig Horton. La Trobe University 10
  • 12. Total enquiries (across 5 campuses) - 8569 Albury-Wodonga 407 Bendigo 1068 Melbourne 6370 Mildura 295 Shepparton 340 La Trobe University 12
  • 13. Categories • Assignment help 2050 • Library enquiries 1531 • General information 1077 • Study 687 • Referencing 663 • Directions 636 • Research 587 • IT/Printing 529 • Language support 172* • Quantitative skills 50 • Exam preparation 39 La Trobe University 13
  • 15.  A valued service.  Great stories of collaboration.  A learning experience. La Trobe University 15
  • 17. Feedback from students La Trobe University 17
  • 19. Feedback from Student Learning Advisors La Trobe University 19
  • 21. Thank you latrobe.edu.au CRICOS Provider 00115M