International students support

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A presentation on the SCONUL Guidelines on library support for international students

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International students support

  1. 1. International students and libraries: maximising potential Moira Bent Robinson Library I’m going to study in Salford Wow, lucky you! It will be much more exciting than here.
  2. 2. <ul><li>“… we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.” </li></ul><ul><li>(Carroll & Ryan, 2005) </li></ul>I’m going to be an International Student!! I wonder what that means.
  3. 3. Do you know how many other international students there are?
  4. 4. International student profile: world <ul><li>Global demand for international student places: </li></ul><ul><ul><li>2003 – 2.1 million </li></ul></ul><ul><ul><li>2020 – 5.8 million </li></ul></ul><ul><li>USA, UK, Australia, New Zealand, Canada: </li></ul><ul><ul><li>2003 – 1 million </li></ul></ul><ul><ul><li>2020 – 2.6 million </li></ul></ul><ul><li>(Bohm et al., 2004) </li></ul>
  5. 5. International student profile: UK [Source: HESA Students in Higher Education Institutions 2007/08, 2008/09] Domicile 2007/08 2008/09 % change UK 1,964,310 2,027,085 3.2% Other EU 112,150 117,660 4.9% Non-EU 229,640 251,310 9.4% Total 2,306,105 2,396,050 3.9%
  6. 6. <ul><li>Top 5 non EU </li></ul><ul><li>China: 47,035 </li></ul><ul><li>India: 34,065 </li></ul><ul><li>USA: 14,380 </li></ul><ul><li>Nigeria: 14,345 </li></ul><ul><li>Malaysia: 12,695 </li></ul><ul><li>Top 5 EU </li></ul><ul><li>Ireland: 15,360 </li></ul><ul><li>Germany: 14,130 </li></ul><ul><li>France: 13,090 </li></ul><ul><li>Greece: 12,035 </li></ul><ul><li>Cyprus: 1,0370 </li></ul>Will they all be like me? [Source: HESA Students in Higher Education Institutions 2008/09]
  7. 7. Where does everyone else go? [Source: HESA Students in Higher Education Institutions 2008/09] Institution International student nos Percentage Manchester 8,800 23% Nottingham 7,900 24% University College 7,125 34% Warwick 7,080 25% London School of Economics 6,555 68%
  8. 8. [Source: HESA Students in Higher Education Institutions 2008/09] Will they all be studying Bamboo Science? Subject International students nos. Percentage Business & administrative studies 101,715 31% Engineering & technology 46,055 31% Social studies 31,365 15% Computer science 22,190 23% Languages 21,265 16%
  9. 9. <ul><li>OECD 2008 </li></ul><ul><li>USA 18.7% </li></ul><ul><li>UK 10% </li></ul><ul><li>Germany 7.3% </li></ul><ul><li>France 7.3% </li></ul><ul><li>Australia 6.9% </li></ul><ul><li>Canada 5.5% </li></ul>Where else might I have gone?
  10. 10. Level of study <ul><li>Students by domicile and level of study 2008/09 </li></ul>[Source: HESA Students in Higher Education Institutions 2008/09] Domicile Postgraduate Undergraduate UK 353,430 1,673,650 Non UK 183,385 185,585
  11. 11. SCONUL Project Group Moira Bent Mamtimyn Sunuodula Karen Senior Marie Scopes <ul><ul><li>Literature review </li></ul></ul><ul><ul><li>Online surveys - UK </li></ul></ul><ul><ul><li>Focus groups </li></ul></ul><ul><ul><li>Email lists / blogs </li></ul></ul><ul><ul><li>Personal visits </li></ul></ul><ul><ul><li>Library / University websites review </li></ul></ul>
  12. 12. Research results <ul><li>University International Strategy: 72% (36) </li></ul><ul><li>Library International Action plan : 8% (4) </li></ul><ul><li>Library web pages for international students: 8% (4) </li></ul><ul><li>Designated library staff for international students: 25.5% (13) – 79% less than 25% of job </li></ul><ul><li>Staff development training: 70% - 30% included learning styles </li></ul>
  13. 13. This is too theoretical. I just want to know what to do!
  14. 14. The SCONUL Guidelines <ul><li>Exclusivity versus inclusivity </li></ul><ul><li>Strategies and policies </li></ul><ul><li>Practical solutions </li></ul>“ We need to concentrate on ensuring that we at all times give a quality experience to our students who come here.” Mary Stiasny
  15. 15. Managing Expectations <ul><li>Information should be: </li></ul><ul><li>Clear </li></ul><ul><li>Accurate </li></ul><ul><li>Practical </li></ul><ul><li>Available </li></ul><ul><li>Key Concepts: 1, 2, 14 </li></ul>
  16. 16. Staff Development <ul><li>Cross-cultural awareness </li></ul><ul><li>Different pedagogies </li></ul><ul><li>Learning a language </li></ul><ul><li>Plain English guidelines </li></ul><ul><li>Diversity / international events </li></ul><ul><li>Key Concepts 3, 4, 7, 16, 17 </li></ul>Ni Hao
  17. 17. Adapting Resources <ul><li>Space </li></ul><ul><li>Social space </li></ul><ul><li>Access / opening hours </li></ul><ul><li>Special touches </li></ul><ul><li>Stock </li></ul><ul><li>Collection development policy </li></ul><ul><li>International perspective </li></ul><ul><li>International media </li></ul><ul><li>Key Concepts 1, 3, 15 </li></ul>
  18. 18. Information Literacy <ul><li>Teaching & learning styles </li></ul><ul><li>Learning habits </li></ul><ul><li>Learning attitudes </li></ul><ul><li>Flexibility and choice </li></ul><ul><ul><li>Inductions </li></ul></ul><ul><ul><li>Subject based </li></ul></ul><ul><ul><li>One-to-one tutorials </li></ul></ul><ul><ul><li>Other support mechanisms </li></ul></ul><ul><li>Key Concepts 6, 8, 11, 12, 13 </li></ul>
  19. 19. Publications <ul><li>Plain English </li></ul><ul><li>Web pages – exclusivity > inclusivity </li></ul><ul><li>Material in different languages </li></ul><ul><ul><li>Unique international profile </li></ul></ul><ul><ul><li>Staff / student involvement </li></ul></ul><ul><li>Glossaries </li></ul><ul><li>Key Concepts 4, 5, 14, 15 </li></ul>Umm, maybe it wasn’t this way, did I get it wrong?
  20. 20. Communication <ul><li>Other University support services </li></ul><ul><li>Academic staff </li></ul><ul><li>Students </li></ul><ul><li>Other libraries </li></ul><ul><li>Key Concepts 4, 9, 10, 16 </li></ul>
  21. 21. I wonder if I can just copy from someone else
  22. 22. A few examples <ul><li>http://www.dur.ac.uk/library/international/ </li></ul><ul><li>http://www.library.bham.ac.uk/searching/infoskills/international_students.shtml </li></ul><ul><li>http://as.exeter.ac.uk/library/using/international/ </li></ul><ul><li>http://www.uwe.ac.uk/library/info/international_students.htm </li></ul><ul><li>http://www.uel.ac.uk/lls/users/InternationalStudents.htm </li></ul>
  23. 23. SCONUL Guidelines: Library services for international students <ul><li>Guidelines: </li></ul><ul><li>http://www.sconul.ac.uk/groups/access/ papers/international_students.pdf </li></ul><ul><li>References: </li></ul><ul><li>http://blogs.ncl.ac.uk/moira.bent click on Databases of references on left. </li></ul>
  24. 24. Right, I’m off to the pub! Oh, unless you have any questions?
  25. 25. Group work <ul><li>1 theme from </li></ul><ul><li>Managing expectations </li></ul><ul><li>Staff development </li></ul><ul><li>Adapting resources </li></ul><ul><li>Information literacy </li></ul><ul><li>Publications </li></ul><ul><li>Communication </li></ul><ul><li>What do you do now? </li></ul><ul><li>What else might you do? </li></ul>

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