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INTERVIEWING TECHNIQUES
TO DEVELOP YOUR INTERVIEW SKILLS
• Examine the basic components of the interview
process
• Explore pre-interview preparation activities
• Learn tips for successful interviewing
• Identify post-interview follow-up activity
INTERVIEWING TECHNIQUES
Learning Objectives
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
2
• Two-way communication process
– Convey your abilities and skills
– Collect more information about the employer
• Remember-- this is a two-way process. You are
interviewing the company too!
INTERVIEWING TECHNIQUES
Purpose of an Interview
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
3
• Analyze your
– Strengths and weaknesses
– Career vs. personal goals
– Personal background
– Academic preparation
– Work and leadership experience
– Talents and hobbies
– Other skills
INTERVIEWING TECHNIQUES
Preparing for Your Interview
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
4
• Know what YOU want
• Research the employer
– The competition and the industry
– Salary information
– Products and services
– Training programs
– Organizational structure and locations
– Growth and problems
INTERVIEWING TECHNIQUES
Things to Know Before the Interview
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
5
• Be on time….be EARLY
• First impressions count
• Be prepared
• Be yourself
• Be positive
• Be honest
• Understand how you handle stress
INTERVIEWING TECHNIQUES
Make the Interview Work for You
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
6
• Professional behavior with support staff
• Forms of address
• Firm handshake
• Maximize use of body language and tone of voice
• Dress for success
• Supplemental materials
INTERVIEWING TECHNIQUES
General Interview Etiquette
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
7
• Dress conservatively, avoid fads
• Attire
– Women: Skirt or pant suit
– Men: Suit or sport-coat and tie
• Personal grooming
– Conservative hairstyles
– Avoid heavy perfumes or colognes
• Don’t smoke or chew gum
• Be sure to check out our Dress for
Success Workshops
INTERVIEWING TECHNIQUES
Dress For Success
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
8
• Personal Impressions
– Appearance
– Communication skills (Verbal and Non-Verbal)
– Maturity and integrity
• Career Goals/Job Interests
– Aptitudes and abilities
– Initiative and adaptability
• Qualifications
– Academic preparation, leadership and work experience
– Skills, hobbies and talents
INTERVIEWING TECHNIQUES
The Interviewer Looks for…
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
9
• Traditional Interview
– Structured, formal meeting
– Employer seeking detailed profile of experiences and
accomplishments
• Sample Questions
– Tell me about yourself.
– What are your strengths and weaknesses?
– What are your short and long range goals?
INTERVIEWING TECHNIQUES
Types of Interviews
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
10
• Behavioral Interview
– Past behavior predicts future behavior
– Questions designed to determine work related behavior
• STAR technique is the key to success
– S What was the SITUATION you faced?
– T What TASK were you assigned/assumed?
– A What ACTION did you take?
– R What was the RESULT?
INTERVIEWING TECHNIQUES
Types of Interviews (cont.)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
11
• Sample behavioral questions
– “Describe the most pressured situation you have dealt with in the past
six months and how you handled it.”
– “Describe a time when you included others in your decision making
and how you incorporated their input.”
– “How have you used your knowledge of work with diverse people to
solve problems?”
– “Tell me about a time when you were disappointed with the results of
your efforts.”
INTERVIEWING TECHNIQUES
Types of Interviews (cont.)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
12
• Screening
– Brief, 15-30 minutes
– Ex: phone interviews, Career Showcase
• Group
– Candidates are interviewed with other candidates
– Employers looking at interpersonal skills of candidates
• Site Interview
– Typically second or third interview
– Candidate visits location of possible employment
– Frequently all day long including meals
INTERVIEWING TECHNIQUES
Types of Interviews (cont.)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
13
INTRODUCTION STAGE
• Very brief
• First impressions count
• Biographical questions
• Follow the interviewer’s lead
INTERVIEWING TECHNIQUES
The Interview (Stage 1)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
14
DISCUSSION STAGE
• Expand resume information
• Evaluating
– Communication skills
– Problem solving abilities
– Experience with diverse clients
• Matches the candidate with the job
INTERVIEWING TECHNIQUES
The Interview (Stage 2)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
15
CLOSING STAGE
• Expand on any “missed items”
• Ask interviewer questions
• Inquire about decision timeline
• Ask for business cards from recruiters
• Exit gracefully- Last impressions count too!
INTERVIEWING TECHNIQUES
The Interview (Stage 3)
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
16
• “How will my responsibilities be prioritized?”
• “Please describe the training and evaluation process.”
• “What are the opportunities for career advancement?”
• “What plans/projects are being developed to increase….?”
• “How does your company measure success?”
• “What is the work atmosphere like at your company?”
INTERVIEWING TECHNIQUES
Sample Questions for the Interviewer
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
17
• Critique
– The company
– Your performance
• Follow-up with any requested materials
• Send thank you cards or emails
• Attend the Job Search Correspondence Workshop
• Attend the Negotiating Job Offers Workshop
INTERVIEWING TECHNIQUES
Post-Interview Checklist
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
18
INTERVIEWING TECHNIQUES
Interview Success Obstacles
• Late for interview
• Poor appearance or demeanor
• Ill-defined career direction
• Inability to communicate
• Insufficient knowledge of
company
• Lack of enthusiasm
• Over-qualified
• Poor environmental fit
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
19
INTERVIEWING TECHNIQUES
Legal / Illegal Interview Quiz
• How many years of experience do you have?
– L: question directly relates to job qualifications
• What language is spoken in your home?
– I: question has no bearing on work requirements
• Do you want to be addressed as Mrs., Miss or Ms?
– I: question has no relevance to work performance
• Can you perform the essential functions of this job? If not,
what reasonable accommodations do you need?
– L: question directly relates to job performance
• Do you identify in any way other than heterosexual?08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
20
• Illegal topics include: Age, Marital status, Personal
characteristics, Disabilities, and Health
**Some EEO clauses also include sexual orientation**
• Not illegal if the question is related to the job you are seeking
• Three options
– Answer the question
– Refuse to answer the question
– Examine the intent and respond to that
• Contact a CRC employee
INTERVIEWING TECHNIQUES
Managing Illegal Questions
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
21
THE MORE WE, KNOW
THE MORE WE, GROW
08/07/18 Prepared by GOKUL RAJA.S Dept
of MECHANICAL
22
INTERVIEWING TECHNIQUES
Questions?

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Interview Techniques Basic Needs To Develop Your Interview Skills

  • 1. INTERVIEWING TECHNIQUES TO DEVELOP YOUR INTERVIEW SKILLS
  • 2. • Examine the basic components of the interview process • Explore pre-interview preparation activities • Learn tips for successful interviewing • Identify post-interview follow-up activity INTERVIEWING TECHNIQUES Learning Objectives 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 2
  • 3. • Two-way communication process – Convey your abilities and skills – Collect more information about the employer • Remember-- this is a two-way process. You are interviewing the company too! INTERVIEWING TECHNIQUES Purpose of an Interview 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 3
  • 4. • Analyze your – Strengths and weaknesses – Career vs. personal goals – Personal background – Academic preparation – Work and leadership experience – Talents and hobbies – Other skills INTERVIEWING TECHNIQUES Preparing for Your Interview 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 4
  • 5. • Know what YOU want • Research the employer – The competition and the industry – Salary information – Products and services – Training programs – Organizational structure and locations – Growth and problems INTERVIEWING TECHNIQUES Things to Know Before the Interview 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 5
  • 6. • Be on time….be EARLY • First impressions count • Be prepared • Be yourself • Be positive • Be honest • Understand how you handle stress INTERVIEWING TECHNIQUES Make the Interview Work for You 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 6
  • 7. • Professional behavior with support staff • Forms of address • Firm handshake • Maximize use of body language and tone of voice • Dress for success • Supplemental materials INTERVIEWING TECHNIQUES General Interview Etiquette 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 7
  • 8. • Dress conservatively, avoid fads • Attire – Women: Skirt or pant suit – Men: Suit or sport-coat and tie • Personal grooming – Conservative hairstyles – Avoid heavy perfumes or colognes • Don’t smoke or chew gum • Be sure to check out our Dress for Success Workshops INTERVIEWING TECHNIQUES Dress For Success 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 8
  • 9. • Personal Impressions – Appearance – Communication skills (Verbal and Non-Verbal) – Maturity and integrity • Career Goals/Job Interests – Aptitudes and abilities – Initiative and adaptability • Qualifications – Academic preparation, leadership and work experience – Skills, hobbies and talents INTERVIEWING TECHNIQUES The Interviewer Looks for… 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 9
  • 10. • Traditional Interview – Structured, formal meeting – Employer seeking detailed profile of experiences and accomplishments • Sample Questions – Tell me about yourself. – What are your strengths and weaknesses? – What are your short and long range goals? INTERVIEWING TECHNIQUES Types of Interviews 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 10
  • 11. • Behavioral Interview – Past behavior predicts future behavior – Questions designed to determine work related behavior • STAR technique is the key to success – S What was the SITUATION you faced? – T What TASK were you assigned/assumed? – A What ACTION did you take? – R What was the RESULT? INTERVIEWING TECHNIQUES Types of Interviews (cont.) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 11
  • 12. • Sample behavioral questions – “Describe the most pressured situation you have dealt with in the past six months and how you handled it.” – “Describe a time when you included others in your decision making and how you incorporated their input.” – “How have you used your knowledge of work with diverse people to solve problems?” – “Tell me about a time when you were disappointed with the results of your efforts.” INTERVIEWING TECHNIQUES Types of Interviews (cont.) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 12
  • 13. • Screening – Brief, 15-30 minutes – Ex: phone interviews, Career Showcase • Group – Candidates are interviewed with other candidates – Employers looking at interpersonal skills of candidates • Site Interview – Typically second or third interview – Candidate visits location of possible employment – Frequently all day long including meals INTERVIEWING TECHNIQUES Types of Interviews (cont.) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 13
  • 14. INTRODUCTION STAGE • Very brief • First impressions count • Biographical questions • Follow the interviewer’s lead INTERVIEWING TECHNIQUES The Interview (Stage 1) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 14
  • 15. DISCUSSION STAGE • Expand resume information • Evaluating – Communication skills – Problem solving abilities – Experience with diverse clients • Matches the candidate with the job INTERVIEWING TECHNIQUES The Interview (Stage 2) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 15
  • 16. CLOSING STAGE • Expand on any “missed items” • Ask interviewer questions • Inquire about decision timeline • Ask for business cards from recruiters • Exit gracefully- Last impressions count too! INTERVIEWING TECHNIQUES The Interview (Stage 3) 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 16
  • 17. • “How will my responsibilities be prioritized?” • “Please describe the training and evaluation process.” • “What are the opportunities for career advancement?” • “What plans/projects are being developed to increase….?” • “How does your company measure success?” • “What is the work atmosphere like at your company?” INTERVIEWING TECHNIQUES Sample Questions for the Interviewer 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 17
  • 18. • Critique – The company – Your performance • Follow-up with any requested materials • Send thank you cards or emails • Attend the Job Search Correspondence Workshop • Attend the Negotiating Job Offers Workshop INTERVIEWING TECHNIQUES Post-Interview Checklist 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 18
  • 19. INTERVIEWING TECHNIQUES Interview Success Obstacles • Late for interview • Poor appearance or demeanor • Ill-defined career direction • Inability to communicate • Insufficient knowledge of company • Lack of enthusiasm • Over-qualified • Poor environmental fit 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 19
  • 20. INTERVIEWING TECHNIQUES Legal / Illegal Interview Quiz • How many years of experience do you have? – L: question directly relates to job qualifications • What language is spoken in your home? – I: question has no bearing on work requirements • Do you want to be addressed as Mrs., Miss or Ms? – I: question has no relevance to work performance • Can you perform the essential functions of this job? If not, what reasonable accommodations do you need? – L: question directly relates to job performance • Do you identify in any way other than heterosexual?08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 20
  • 21. • Illegal topics include: Age, Marital status, Personal characteristics, Disabilities, and Health **Some EEO clauses also include sexual orientation** • Not illegal if the question is related to the job you are seeking • Three options – Answer the question – Refuse to answer the question – Examine the intent and respond to that • Contact a CRC employee INTERVIEWING TECHNIQUES Managing Illegal Questions 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 21
  • 22. THE MORE WE, KNOW THE MORE WE, GROW 08/07/18 Prepared by GOKUL RAJA.S Dept of MECHANICAL 22 INTERVIEWING TECHNIQUES Questions?