Lviv Direction QADay 2023 (test management) ВІКТОРІЯ ПІДОПРИГОРА «Управління командою: Розвиток команди, оцінка навичок і мотивація» telegram: www.t.me/+IJODE0i4X65kNjcy fb: www.fb.com/goqaevent fb: www.fb.com/qaday.org linkedin: https://www.linkedin.com/company/goqa/ Сайт: www.qaday.org

1. TeamDevelopment,
SkillEvaluationandMotivation
Tea
m

2. tableofcontents
Teammanagement
What is required to
establish a good team
WhoisQA lead?
Two main things:
Responsibilities and skills
Performancereview
Not only about the salary
raise, but development
Howto developqa
Competencies and skills of
QA. Is internal internship
worth it?
motivation
Why we all need it and
what to do if it’s gone
01 02 03
04 05

3. management
01

4. TypesofManagement
Democratic Management
Autocratic Management
In this style, the manager makes decisions without
consulting the team members. The manager
exercises complete control and authority, and team
members are expected to follow instructions
without a question.
This style emphasizes participation and
collaboration. The manager involves team
members in decision-making processes,
encourages open communication, and values their
input. The team is given a voice in determining
goals, tasks, and problem-solving.

5. TypesofManagement
Laissez-FaireManagement
CoachingManagement
A coaching manager focuses on developing
individual team members' skills and capabilities.
They provide guidance, support, and feedback to
help team members reach their professional and
personal goals. This style emphasizes mentorship
and long-term development.
This style is characterized by minimal interference
from the manager. Team members are granted a
high degree of autonomy and are responsible for
making decisions and managing their own tasks.
The manager provides minimal guidance and
intervention, trusting team members to
accomplish their goals.
You may want to choose this one :)

6. Areyoureadyforthis?
Tech core, understanding of
roles in SDLC and what they
really do, real life cases
Internship
First attempt to work with a group
of people, mentoring, stronger soft
skills
Review process
Get ability to evaluate and
give a feedback (that one
that people actually read)
PMInternship Internalmeets coordination
Punctuality, ability to present in
front of people, organization skills
How I got confident that I am ready to manage
a team?
I didn’t :) You’ll never be confident enough, but we need to distinguish
the lack of experience/knowledge and self-doubt
This is my way to get necessary skills:

7. QAleadrole
02

8. Definition Importance
Leadership and Guidance:
The QA Lead provides guidance and
direction to the QA team. They establish
best practices, define testing strategies,
and ensure adherence to quality
standards throughout the project
lifecycle.
Quality Advocate: The QA Lead acts as a
strong advocate for quality and driving a
culture of continuous improvement
within the team.
Risk Mitigation: The QA Lead identifies
and mitigates potential risks related to
quality and testing, helping to minimize
the impact of defects on the software
and overall project.
The QA Lead is a senior member
of the QA team who oversees the
planning, coordination, and
execution of testing activities.
They serve as a bridge between
the QA team, development team,
project management, and other
stakeholders, ensuring effective
communication and collaboration.

9. Definition Important
You are the person who takes
responsibility…
so it is in your interest to build a proper
work/escalation process and
communication.
It’s easier to communicate with
colleagues that you have worked
before or have good relationships with,
but it might be harder to evaluate them
You must know the same as you
teammates:
if you demand knowledge of something
from them, you must have it yourself
The main insight I got that every QA Lead I
know is doing different things
From leading the team on a particular
project to internal team management

10. Mainthingstoremember
Do NOT review every test case, defect report etc. with the expectation that if there are any
problems, you need to find and fix them for QA. Each individual is responsible for their work
product and its quality. A team lead’s review is customary as an additional checkpoint and
most often high level in nature.
The team member should expect little to no hand-holding on a daily basis. No team lead should
tell what to do, every single day.
Be a team player and share responsibilities
Consider team’s opinion on timelines, schedules, effort estimations and planning
Communicate ahead in case of any concerns, red-flags or issues.

11. Mainworkareas
Team Management
and Mentorship
Collaboration and
Communication
Test Planning and
Strategy
Test Reporting and
Metrics
Let's explore who a QA Lead is, why their presence is vital, and the key responsibilities
they undertake

12. Howto
03

13. Here you can see a list of “good to have”
knowledge. Sooner or later you will have it ,
the question is in which way you gain it
AI and Machine Learning in Testing
Soft Skills and Collaboration
Shift-Left Testing:
Embrace the shift-left approach by integrating testing
activities earlier in the software development life cycle.
Collaborate with developers and participate in
requirements gathering, design reviews, and code
inspections to identify defects and ensure quality from
the beginning.
Preparing Metrics

14. We are sure that one of the precious ways is
to teach young specialists inside the
company (verified in practice). Is it suitable
for your company? Let’s discover further!
Test Automation
Automate repetitive and time-
consuming test cases, allowing QA
teams to focus on more complex
scenarios.
Embrace Agile and DevOps
Adapt Agile and DevOps methodologies to QA processes.
Implement continuous integration and delivery practices.
Foster a culture of collaboration, automation, and shared
responsibility for quality.

15. Fromzerotohero:worthit?
Internalinternship
When no
Why yes
Cost-effectiveness
Company-specific
knowledge
No Time and
resources
No Expertise
and experience
Retention and
motivation

16. Performance
04
Skill evaluation and development zones

17. Self-expression
Overalldepartment
metrics
Outcomesofthepr
Skills
Evaluation
Identification of
Development Zones
Understandingof
teammember
desires
Motivationand
Recognition

18. HowwedoitinPecode
The review process is not always or only
about the raise. It should be focused on
finding out person’s struggles, achievements
and future goals. Discovering in which
direction your team member wants to
develop.
We always give our colleagues an opportunity
to express themselves

19. HowwedoitinPecode
And it turns into great things!
P.S. тут людина про себе буклет зробила
і роздала присутнім
We have 3 stages:
● Presentation
● Tech evaluation
● Customer interview simulation
(+English evaluation if needed)
That’s how it improves the company in
general and employee in particular:
● Personal Goals + IDP
● Easy to determine the desired course
of development
● Major English level up
● Soft skill development
● Ability to communicate with customer
without fear and major mistakes
● Opportunities to express yourself in
any desirable way

20. 05
and how to set
goals in a SMART
way

21. Typesofmotivation
Intrinsic
motivation
"I have this goal because I
enjoy the way towards the
goal"
External
motivation
"I have this goal, because
someone else wants me to
pursue this goal"
Identified
motivation
"I have this goal, because I
truly want it"
Introjected
motivation
"I have this goal because I feel
guilty if I don't"

22. Whycan’ti
Smart goals
Specific: What are you trying to accomplish?
What actions will you take?
Time-bound: What is your deadline?
Measurable: How will you know you succeeded?
Relevant: Does this goal align with your wider
purpose and values?
Attainable: Can you complete the goal with your
current skills and resources?

23. CREDITS: This presentation template was
created by Slidesgo, including icons by
Flaticon, and infographics & images by Freepik
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