Manually tracking your organization's IT assets can be exhausting: spreadsheets, lost or missing equipment, hardware that's out of warranty. It doesn't have to be that way. Ivanti Asset Manager gives you the visibility and control you need to track, manage and optimize your IT Assets and run your business more efficiently.
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Know Your Assets, Know Your Business
1. Know Your Assets. Know Your Business
Run your Business more Efficiently with Asset Manager
April 23, 2019
Arlen Beylerian
2. Introductions
Arlen Beylerian
Principle Product Manager
Arlen Beylerian is a Principle Product Manager at Ivanti
focused on Asset Managem ent solutions. W ith 20+ years
of experience with Asset and Service Managem ent
solutions, Arlen is keen on building products that drive
value for custom ers.
e arlen.beylerian@ivanti.com
3. Agenda
Current State of IT Asset Management
Common IT Asset Management Challenges
Asset Manager Solution Overview
Demo
Q&A
4. Current state of IT Asset Management
Orgs spend 10+ hrs per week
resolving data accuracy issues
Nearly 66% of IT managers have an
incomplete record of their IT assets
30% of IT fixed assets are “ghosts”
– missing or cannot be found
At least 25% of orgs still use
tracking spreadsheets
56% of orgs verify asset location
only once a year; 10-15% only
every 5 years
6. Does this sound familiar?
Several failed attempts and tools to track and manage assets
Currently tracking assets with multiple Excel spreadsheets, but no confidence in the data
Using basic discovery solutions, but not happy with results
Lost or stolen assets is a major concern
Asset refresh is falling behind, users are frustrated with old devices
Executives are frustrated because they have no ability to forecast or plan
No integration purchasing or stock management, only vendor info (Lenovo, Dell, CDW)
Software management does not exist, over-buying to protect against audits
Business line managers are allowing, if not encouraging, shadow IT activity
Users don’t return used equipment, forcing company to buy more new assets than needed
No ability to link contracts to assets, no proactive notifications when contracts are expiring or renewing
Security team is demanding accurate asset allocation details to keep the company safe
No integration ITSM asset requests and available stock, on-boarding new employee is taking too long
New CIO is asking for data. Team is working overtime to do their day job and provide data to the new CIO
7. Typical Asset Challenges ITAM solves
Do you know what assets
you have?
• Who and what organization is
using your assets?
• Where are your assets
located?
• Are there hoarded, missing,
lost, or stolen assets?
• How old and what condition
are assets?
• Are your assets satisfying the
needs of the business?
Do you know what your
assets cost?
• Do you know what each
asset costs?
• Where are your asset costs
allocated?
• Can you plan and budget
asset refresh?
• Are aging assets costing you
more than they are worth?
• What is the depreciated
value and market value of
your assets?
Are you concerned about
security and compliance?
• Can your asset management
system give your security
team the details they need to
keep your enterprise safe?
• Are you worried about
regulatory compliance and
protecting against a data
breach.
• Are you compliant with your
software entitlements and
audit ready
Visibility &
Performance
Compliance & Risk
Management
Manage
Cost
8. Typical Asset Challenges ITAM solves
Concerned about end-user
satisfaction?
• Is onboarding and off-
boarding taking too long?
• Do you have self-
service capability?
• Are your assets meeting
the needs of your users?
• Can you proactively
forecast the asset needs of
your users?
Do you need to scale
the business?
• Do you need to do more
with less?
• Do you need to reduce
the complexity from
multiple disparate systems
• Do you need automation
to refine and enhance
business processes?
• Do you need industry
best practices out-of-the box?
Achieve enterprise fiscal
accountability?
• Do you want to end
the “Black-Hole of Misery”
where IT is blamed for
everything?
• Do you want a proper seat
at the executive table by
knowing with exactness your
IT spend, allocations, and
forecasts
• Do you want to business
plan and optimize your
hardware and software
spend?
End User
Experience Strategic ITScale the business
9. The Process of Managing your Investments
Procure
DeployMaintain
Dispose
Assets
What have I bought?
• Costs
• Contracts
• Purchase Orders
What do I have now?
• Discover
• Inventory
What is it costing?
• Repairs
• Support
Should I sell?
• Warranty
• Liability
• Refresh
• Scorecard
12. • Asset data can also
be compared
against discovered
data about that
asset, exceptions
can be reported
Asset Tracking
• Asset data can be imported from a wide variety of sources
13. Asset Data
• Keep track of
• Identifying data – Asset tag, serial number etc
• Physical details – color, weight, condition etc
• Actual location, using stock management features
• Status and Environment details
• Policy attributes
• Warranty information
• Asset-type specific data (eg phone number or IP address)
14. Product Catalog
Maintain a list of all the allowed products in the environment
Keep details of exactly which model, version etc is available
Approved vendors
Current stock levels
23. Asset
Manager
Cloud
Asset
Manager
Essentials
Asset
Manager
Premise
Ivanti Asset Manager comes in Three Flavors
Enterprise grade cloud based
Asset Management
Full custom design options,
including full Development,
Test and Live instance
configuration
Prebuilt, ready-to-go cloud
based Asset Management
Fixed, Ivanti-managed
design and rapid
platform update cycles
FIXED DESIGN OPEN DESIGN
Enterprise grade On-Premises
based Asset Management
Full custom design options for
installation on-premises
24. Where does the data come from?
Asset Manager
License
Optimizer
d a t a / d i s c o v e r y i m p o r t s e r v i c e s
EPM DCD AD (CSV) +++
Smart Advisors +++
EPM DCD AD (CSV) +++
Ivanti Cloud
Native Import or
Discovery Import Services
Customer Sources:
Connectors:
25. Also, Asset Manager Direct Import Option
Asset
Manager
License
Optimizer
EPM DCD AD (CSV) +++
Smart
Advisors
+
+
+
EPM
CSV
SCCM
AD
DCD
Customer
Sources:
Ivanti Cloud
Direct
Import
+++
Manually tracking your organization's IT assets can be exhausting: spreadsheets, lost or missing equipment, hardware that's out of warranty. It doesn't have to be that way. Ivanti Asset Manager gives you the visibility and control you need to track, manage and optimize your IT Assets and run your business more efficiently.
Sources:
Spreadsheets: https://www.enterprisemanagement.com/research/asset.php/3311
Ghost assets: M. Day and S. Talbot, "Data Validation the Best Practice for Data Quality in Fixed Asset Management," (White Paper) Asset Management Resources
56%: http://www.ey.com/Publication/vwLUAssets/EY_-_Navigating_through_the_complexities_of_the_fixed_asset_management_function/$FILE/EY-navigating-through-the-complexities-of-the-fixed-asset-management-function.pdf
10+ hours: https://www.enterprisemanagement.com/research/asset.php/3311
66%: http://www.computerweekly.com/feature/Embarking-on-a-voyage-of-asset-discovery
The CIS have identified that the top 2 CSC’s are all about asset management
You need to find and control both hardware and software assets
Understanding of the context of the device; risk, business impact, how much data
A large regional company with numerous sites in America. They have 50 locations and the following infrastructure:
5000 client devices (desktops, laptops, tablets, including some VDI)
500 servers (physical, virtual)
Diverse portfolio of enterprise and client applications
Do you know what assets you have? - What's allocated, what's in stock, what needs to be refreshed, missing, disposed
Do you know what your assets cost? -
Compliance and Risk -
End User – self service, new hire on boarding, impact of old devices
Scale the business – automate and remove manual dependencies, flexible architecture to grow/expand, ability to enforce policies
Strategic IT – make strategic decisions, be able to forecase and predict needs, access to metrics and advanced reporting/BI