Matrix management

77,737 views

Published on

An overview of matrix management, by Kevan Hall, CEO of Global Integration and author of "Making the Matrix Work"

Published in: Business, Education

Matrix management

  1. 1. Matrix ManagementKevan Hall CEO, Global IntegrationWebsite: www.global-integration.com
  2. 2. What is a matrix?• A matrix structure describeswhere we have more thanone formal reporting line.• Matrix management describes where we aremanaging „horizontally‟ across the traditional„vertical silos‟ of functions, geography andorganizational boundaries. It can includemanaging external stakeholders, multi-functionaland virtual teams.Unless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  3. 3. ContextClarityCooperationCreating clarity and alignment.Dealing with ambiguity, trade-offs and dilemmas.Working across distance, cultures,time zones, through technology andorganizational boundaries.Being connected and effective –avoiding the “over-connection trap”Leading in a MatrixWhy matrix?Demystifying the Matrix.Balancing Trust & Control.Empowering people in a matrix.Accountability without control..ControlMindset& SkillsetUnless otherwise stated, this work by Global Integration is licensed under a Creative CommonsAttribution-NonCommercial-NoDerivs 3.0 Unported License.
  4. 4. Why Matrix?• To meet the needs of global or regional customers• Improved global or regional projects and systems• Improved access to shared resources, skills andtechnologies across the organization• Improved cooperation and communication across theold functional and geographic silos.• Flexibility through faster decisions• Broader and more multi-skilled people developmentUnless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  5. 5. Why move to a matrix
  6. 6. Success in a matrixDeliverthePositivesMATRIXPreventthenegatives
  7. 7. Clarity in a Matrix• Creating goal clarity• Role clarity tools• Aligning with others• Dealing with difficult decisions, trade-offsand dilemmas• Coping with conflictUnless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  8. 8. Cooperation in a Matrix• Speeding up delivery of matrix activities.• Cutting out necessary meetings, calls andemails• Building networks, communities, teamsand groups• Matrix teams across – DCTTO• Communicating through technology• Use of social media
  9. 9. The balance of trust and controlMore videos: http://www.global-integration.com/resources
  10. 10. Control and Trust in a Matrix• What is the right balance for my team ororganization?• Building trust in a virtual world.• Continuous improvement for people• Accountability without control• Influence without authorityUnless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  11. 11. The Matrix Mindset• Active self-management – a matrix manager not amatrix victim• Breadth – taking ownership across the silos• Comfortable with ambiguity• Adaptive – flexible and open to new ideas and waysof working• Ability to work across distance, cultures, timezones and through technology• Influencers who don‟t fall back on role or authorityto get things doneUnless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  12. 12. The Matrix Skillset• See Chapter 16 of “Making the Matrix Work” orrequest our “Matrix and Virtual Working” whitepaper• The matrix requires new skills in• Matrix leadership• Matrix teams• Personal effectiveness• Global Integration has specific training modules ateach of these levels and can quickly tailor a solutionto your specific needs.Unless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  13. 13. Global IntegrationThought leadership – 15 years experience with over 300organizations around the world, developed the world‟s firstvirtual and matrix training.Real benefits - Teams & projects deliver results faster, reducecosts and increase engagement.Credibility - experienced people , great client base, practicaltools.Global delivery – Full time people in Asia, USA and Europe,experienced in global delivery.Low Maintenance – we are easy to work with and build longterm mutual relationships.Unless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  14. 14. How can we help?• Structure workshops to help you make your matrixeasier for people to work in.• Design and support to strategic communications andOD – demystifying and communicating the matrix.• Skills training in• Matrix leadership• Matrix teams• Matrix personal effectiveness• A range of delivery and licensing options – T4T,workshops, video, licensing etc…Unless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
  15. 15. Further resourcesFor free podcasts, articles and other resources on working incomplex, matrix organizations http://www.global-integration.com/resourcesKeep up to date and join the conversationUnless otherwise stated, this work by Global Integration is licensed under a CreativeCommons Attribution-NonCommercial-NoDerivs 3.0 Unported License.MyGlobalIntegration PodcastsMatrix Management Group @Globalinteg

×