1. GARY R. SPRAGUE
2170 RAINES STREET CLEVELAND, TN 37311
rickergs@gmail.com 423-599-8129
MANAGEMENT
A Polished Professional, with over 10 years of Management Experience who possesses Superior
Communication skills, with a direct Focus on the Customer
My Qualifications and Skills include: Management Proficiency, Managing Profitability, with a Focus
on Quality.
Very proficient in making decisions, improving processes, strategic planning, and Verbal
Communication.
Direct oversight of 40+ employees; responsible for employee scheduling and delegating duties to
ensure quality results
Adept at training, scheduling, banquet layouts, and planning of large-scale dinner parties
Efficiently and Cost-Effectively composes and places purchase orders for all alcohol and food
Handles personnel issues effectively and respectfully per federal and state laws and company
policies
MANAGEMENT EXPERIENCE
Sonic Drive-In- Wildwood Cleveland, TN Jan 2015 to Present
General Manager
As the GM I’m responsible for managing both the revenue and cost elements of the company’s income
statement, known as profit and loss (P&L) responsibility. I accomplished this by directly overseeing the
restaurant’s marketing and sales functions as well as the day-today operations of the business. Also I am
responsible for training, assigning, scheduling, coaching, and disciplining management staff.
Chili’s Bar and Grill- Chattanooga, TN Sept 2013 to Jan 2015
Key Hourly Manager
I managed restaurant with direct oversight of 44 employees, responsible for the daily operations of the
restaurant. I was responsible for front of the house scheduling, inventory control of entire restaurant,
and responsible for all cash received.
Sticky Finger’s Rib House- Chattanooga, TN Sept 2010 to Sept 2013
Manager
I managed the restaurant with direct oversight of 60 plus employees. Responsible for bank deposits
scheduling, and conducting inventory on entire store. Composed and placed purchase order’s,
maintained repairs on all equipment, and directly responsible for the closing and opening of the store.
Ricker Legal Services, Tampa, FL Oct 2000 to June 2007
OWNER
Started and maintained business with 10 employees. Performed covert investigations, surveillance, skip
traces, background searches. I trained staff in investigative and surveillance techniques as well as service
of civil process. I reviewed all process service reports, investigative reports and overall daily operation of
the business.
Ristorante Francesco’s Tampa, FL Jan. 1998 to Dec. 2000
Server/Assistant Manager
I served patrons in fine dining establishment, bartended, assisted manager with supervisory duties, such
as: training new employees, setting schedules, and planning large-scale dinner parties.
Vic’s Supper Club, Tampa, FL March 1996 to Jan. 1998
Server/Banquet Manager
Served patrons in fine dining establishment, prepared dishes tableside (i.e. Caesar Salad, Steak
2. GARY R. SPRAGUE
2170 RAINES STREET CLEVELAND, TN 37311
rickergs@gmail.com 423-599-8129
Diane, Strawberry Zambuca), assisted in planning large scale dinner parties for local businesses,
constructing the layout of parties and utilized personal skills in training new employees.
OTHER PROFESSIONAL EXPERIENCE
Zephyrhills Correctional Facility- Zephyrhills, FL January 2008 to July
2010
I was responsible for total care, custody, and control of all state inmates at facility. I was responsible for
the safety of all visitors, staff, and inmates. I was extensively trained on medical response for care of
inmates. I was also trained in all aspects of physical apprehension from mild to maximum use of force.
My Correctional Education focused on minimizing extreme stressful situations to include verbal and or
physical altercations.
EDUCATION
Bachelor of Arts Criminology
University of South Florida, Tampa, FL
U.S. Air Force, Hickam AFB, Hawaii
Security Police Specialist and Supervisor for Base Armory (Honorable Discharge)