Prevent banking frauds through identity
management
Luca Sciortino – Information Security, Banca Esperia
Giuseppe Paternò – Director Digital, GARL
Milan, 24th September 2013
3
About us
•  Security manager with Banca
Esperia
•  Experience in similar roles for
international bank groups
•  Expert in programming, open source
and IT security
Twitter: @sciortlu
LinkedIn: www.linkedin.com/in/sciortlu
Web Site: www.gruppoesperia.it
•  Director Digital with GARL, bank of
digital data founded in Switzerland
in 2008
•  IT Consultant cooperating with
Canonical and other big firms
•  In the past with Red Hat, Sun
Microsystems and IBM
•  Researcher and professor at Trinity
College Dublin
Twitter: @gpaterno
LinkedIn:
www.linkedin.com/in/gpaterno
Web Site: www.garl.ch
Luca Sciortino – Banca Esperia Giuseppe Paternò - GARL
6
Boom time for frauds
Sources: Association of Certified Fraud Examiners, Clusit, Unicredit Group, CRIF
Daily identity
fraud attempts
in Italy
50 Time to
discover an
internal fraud
18MONTHS
8
How much does frauds cost?
5% of profits are lost for frauds
Cost of a single fraud discovered by one
the main American bank in march 2011
Average of 1 out of 5 internal frauds in a
calendar year
Unrecoverable losses
Sources: Association of Certified Fraud Examiners, Clusit, Unicredit Group, CRIF - July 2013
3TRILLION $
A YEAR
10
MILLION $
1
MILLION $
50%
11
Internal vs. external frauds
•  Many attempts
•  Low impact for the bank
Ex. Credit cards skimming, debit cards,
false bonds, false insurances, online
frauds, identity theft, wire transfers
•  Few attempts
•  High impact for the bank
Ex. Insider Trading, roundings off,
misappropriation of funds, confidential
information leaking
External frauds Internal frauds
13
Internal frauds
More
risks
More
trust
Internal
audit
policies
16
Private banking and frauds, point of interests
Few VIP customers
Risk for accounts with substantial capital
Trust in the banker
The banker’s role is key in the relationship with
customers
Market Speculation
Personal speculations made by internal
professionals
Reputation
Losing the trust of customers/market is a bigger
damage than the fraud itself
18
External frauds and private banking
Private Banking
Lower risk of external
frauds
(less visibility and access
compared to retail
banking)
Retail Banking
Higher risk of external
frauds
(public access to the core
services)
20
Human factor and frauds
Information leaking
Confidential data about VIP Customers,
personal assets, portfolio of investments
Mutual confidence among colleagues
Passwords exchange, use of applications
forbidden by the security policies, …
23
The role of identity in frauds
Transations
Logging
Frequent
access to VIP
and high
value
accounts
Physical and
logical
access
control
Application
Authorisation
Proven
identity
25
Identity management for frauds prevention
Forbidden and/or
off-hour access
Counterfeiting of
documents
Identity theft
26
KPI
Banca Esperia is the Private Banking boutique of
Mediobanca and Mediolanum, for private and
international clients.
Born in 2001, the group is specialized in advisory
services, financial services and wealth planning
About Banca Esperia
Branches
•  Personnel: 250
•  Private Banker: 76
•  Branches: 12
•  Total asset: € 14,3 mld
(june 2013)
30
SecurePass for digital identity protection
Identity management
The user is really who he
claims to be – multifactor
authentication
EMV cards
Identity cards for combined
physical and logical access
Compliance
Compliant to EU regulations
32
SecurePass guarantees digital identity of users
SecurePass manage the
lifecycle of users from an easy-
to-use web control panel
Group
management
Audit and
centralized
management
Hosted in
European
datacenters by
GARL
34
SecurePass cloud service for identity theft prevention
SecurePass is the platform for digital
identity protection
Military grade
protection level
Covered by an
insurance policy
From the experience
and in collaboration
with Swiss banks
36
SecurePass security architecture
•  SecurePass identity verifcation
•  Verification of the location context
(i.e. Internet, MPLS network, intranet,…)
•  Access authorization to applications
•  Centralized logging
(who’s accessing what, from which IP, with which
device/operating system and time of the day)
Centralized control
Double authorisation control
over applications and on
every application’s features
Tracking of single features,
Access to NDG, account
Number, etc.
Applications
39
Benefits for finance and banking
Outsouced
identity
management
Streamline
access
Reduced
operating
risks
41
Oousource identity management to a trusted third party
Reduce mantainance cost
Reduce internal fraud
attempts
Latest identity frauds
technologies
Guarantee personnel
identification
Relief the bank
responsability (service
covered by insurance)
Reducing human factor
risks
44
Centralized access
Single point of
management
Reduction of risks
related to
authorisation and
rights management
Improve users’
experience with
Single Sign-On
Compliant with EU
regulations (i.e.
italian “Garante
della privacy II” )
45
Operating risk reduction
Strenghten transaction
control
Prevent information
leaking
Double authorisation:
customer is guaranteed
of the truthfulness of the
transaction
47
Conclusions
Human factor is a risk for frauds in private
banking
Identity management can mitigate risks
Multifactor authentication to guard access
Audit & Compliance
49
Thank you

Prevent banking frauds through identity management

  • 1.
    Prevent banking fraudsthrough identity management Luca Sciortino – Information Security, Banca Esperia Giuseppe Paternò – Director Digital, GARL Milan, 24th September 2013
  • 2.
    3 About us •  Securitymanager with Banca Esperia •  Experience in similar roles for international bank groups •  Expert in programming, open source and IT security Twitter: @sciortlu LinkedIn: www.linkedin.com/in/sciortlu Web Site: www.gruppoesperia.it •  Director Digital with GARL, bank of digital data founded in Switzerland in 2008 •  IT Consultant cooperating with Canonical and other big firms •  In the past with Red Hat, Sun Microsystems and IBM •  Researcher and professor at Trinity College Dublin Twitter: @gpaterno LinkedIn: www.linkedin.com/in/gpaterno Web Site: www.garl.ch Luca Sciortino – Banca Esperia Giuseppe Paternò - GARL
  • 3.
    6 Boom time forfrauds Sources: Association of Certified Fraud Examiners, Clusit, Unicredit Group, CRIF Daily identity fraud attempts in Italy 50 Time to discover an internal fraud 18MONTHS
  • 4.
    8 How much doesfrauds cost? 5% of profits are lost for frauds Cost of a single fraud discovered by one the main American bank in march 2011 Average of 1 out of 5 internal frauds in a calendar year Unrecoverable losses Sources: Association of Certified Fraud Examiners, Clusit, Unicredit Group, CRIF - July 2013 3TRILLION $ A YEAR 10 MILLION $ 1 MILLION $ 50%
  • 5.
    11 Internal vs. externalfrauds •  Many attempts •  Low impact for the bank Ex. Credit cards skimming, debit cards, false bonds, false insurances, online frauds, identity theft, wire transfers •  Few attempts •  High impact for the bank Ex. Insider Trading, roundings off, misappropriation of funds, confidential information leaking External frauds Internal frauds
  • 6.
  • 7.
    16 Private banking andfrauds, point of interests Few VIP customers Risk for accounts with substantial capital Trust in the banker The banker’s role is key in the relationship with customers Market Speculation Personal speculations made by internal professionals Reputation Losing the trust of customers/market is a bigger damage than the fraud itself
  • 8.
    18 External frauds andprivate banking Private Banking Lower risk of external frauds (less visibility and access compared to retail banking) Retail Banking Higher risk of external frauds (public access to the core services)
  • 9.
    20 Human factor andfrauds Information leaking Confidential data about VIP Customers, personal assets, portfolio of investments Mutual confidence among colleagues Passwords exchange, use of applications forbidden by the security policies, …
  • 10.
    23 The role ofidentity in frauds Transations Logging Frequent access to VIP and high value accounts Physical and logical access control Application Authorisation Proven identity
  • 11.
    25 Identity management forfrauds prevention Forbidden and/or off-hour access Counterfeiting of documents Identity theft
  • 12.
    26 KPI Banca Esperia isthe Private Banking boutique of Mediobanca and Mediolanum, for private and international clients. Born in 2001, the group is specialized in advisory services, financial services and wealth planning About Banca Esperia Branches •  Personnel: 250 •  Private Banker: 76 •  Branches: 12 •  Total asset: € 14,3 mld (june 2013)
  • 13.
    30 SecurePass for digitalidentity protection Identity management The user is really who he claims to be – multifactor authentication EMV cards Identity cards for combined physical and logical access Compliance Compliant to EU regulations
  • 14.
    32 SecurePass guarantees digitalidentity of users SecurePass manage the lifecycle of users from an easy- to-use web control panel Group management Audit and centralized management Hosted in European datacenters by GARL
  • 15.
    34 SecurePass cloud servicefor identity theft prevention SecurePass is the platform for digital identity protection Military grade protection level Covered by an insurance policy From the experience and in collaboration with Swiss banks
  • 16.
    36 SecurePass security architecture • SecurePass identity verifcation •  Verification of the location context (i.e. Internet, MPLS network, intranet,…) •  Access authorization to applications •  Centralized logging (who’s accessing what, from which IP, with which device/operating system and time of the day) Centralized control Double authorisation control over applications and on every application’s features Tracking of single features, Access to NDG, account Number, etc. Applications
  • 17.
    39 Benefits for financeand banking Outsouced identity management Streamline access Reduced operating risks
  • 18.
    41 Oousource identity managementto a trusted third party Reduce mantainance cost Reduce internal fraud attempts Latest identity frauds technologies Guarantee personnel identification Relief the bank responsability (service covered by insurance) Reducing human factor risks
  • 19.
    44 Centralized access Single pointof management Reduction of risks related to authorisation and rights management Improve users’ experience with Single Sign-On Compliant with EU regulations (i.e. italian “Garante della privacy II” )
  • 20.
    45 Operating risk reduction Strenghtentransaction control Prevent information leaking Double authorisation: customer is guaranteed of the truthfulness of the transaction
  • 21.
    47 Conclusions Human factor isa risk for frauds in private banking Identity management can mitigate risks Multifactor authentication to guard access Audit & Compliance
  • 22.