Shared Services:We Can’t Get There from Here? FMI June 14, 2011Edmonton
The reports of the death of IT Shared Services has been greatly exaggerated
Or have they?
What have we learned?
Can we get there from here?
not a magic bullet
Oversold mythic benefits
Wait a second,
Surely you’re kidding
The consultant said…
1. Save Money
2. Economies of Scale
3. Transform Government
It’s common sense
value for money
incentives
Study
“great idea, hard to do”
US LoB to the cloud?
Fighting shared services?
Office appsGRPvisibilityData centreMiddle warevalue
What Works on GRPSimilarity
standardization2323
“Business” Process
Current Situation
= one size?
complexity
Where Standardize?
Homogenize?
“best practice”
inefficiencies
diminishing returns+-
differences
Incompletehumanresourcesfinancialmanagementbudgetpurchasing
gaps3535
migration
your processesstandard processes
massive scale
from4040
to41
peaks got higher
downtime more painful
Government Private Cloud?
Step back
20th Century Solutions to 21st Century Problem?4646
Achieve?4747
Trends?
Goal: Citizen engagement
Goal: Government as Platform
Goal: Fiscal Transparency
Goal: Performance5252
Trend: Cloud Computing
Trend: Web 2.05555
Trend: Decentralization5656
Project Governance
structure
voice
v
Office appsGRPData centreMiddle wareprivate cloudlow hanging fruit
Office appsGRPData centreMiddle warepublic cloudlow hanging fruit
Solution to GRP Shared Services?65GRP65
6666
1. Multiple Configurations
2. Compliant Configurations
3. Staged Migrationyour processescompliant process
Software wasn’t designed for this
on premises7272
private sector7373
customized7474
Winning?75
Solution in search
low hanging fruit7777
consider the cloud7878
except there’s this ‘act’7979
Tired                     Wired
Tired                     WiredAdvances the MissionSaves MoneyMultiple Configurations1 Size StandardizationStaged ComplianceCold Turkey MigrationAll ProcessesCommon ProcessesFlexibleRigidVendor as AccountableVendor as ParticipantArchitected for PurposeLegacy Enterprise
We think we have something
www.freebalance.com

2011-06-14 FreeBalance grp shared services