1. SSEMAKULA FRANK
P.O Box, 27492, Kampala, Uganda
Telephone Contact: +256-773-500569/+256-706-761865
E-mail: semakulafrank@gmail.com
PERSONAL PROFILE
An enthusiastic and hardworking person with good skills and experience in office packages such
as Word, Excel and PowerPoint presentation plus programming skills in C and C++. I have a First
class Diploma in Telecommunications Engineering with a credit certificate in Information
Technology and currently pursuing my bachelor’s degree in Telecommunications Engineering at
Makerere University.
EDUCATION BACKGROUND
Year Institution Award Class of
Award
2013- 2017 Makerere University Bachelor’s degree in
Telecommunications
Engineering
2010-2012 Uganda Institute of Information
and Communication
Technology
Diploma in
Telecommunication
Engineering
First Class
2009-2010 Uganda Institute of Information
and Communication
Technology
Certificate in Information
Technology
Distinction
2007-2008 St.Charles Lwanga S.S. Kasasa Uganda Advanced Certificate
of Education
2002-2006 St.Anthony S.S. Kayunga Uganda Certificate of
Education
First Grade

2. PROFFESSIONAL EXPERIENCE
June- August 2015 CIVIL AVIATION AUTHORITY UGANDA
TRAINEE/COMMUNICATION, NAVIGATION AND
SURVEILANCE DEPTMENT
Duties/Training:
 Satellite Systems like VSAT and NAFISAT Systems
 Radar Systems both Primary and Secondary Systems
 Automatic Weather Observation Systems
 Terrestrial Trunked Radio Systems (TETRA)
 Carrying out Earthing tests for the equipment used.
 Testing for Antenna Matching.
 Installation of remote radio controllers
 Carrying out routine checks.
 Carrying out Preventive and Corrective maintenance.
 Organizing and keeping records.
 Report writing.
 As a team leader at that time i was also involved in different leadership activities.
April – June 2013 AIRTEL UGANDA/ ISON COMPANY LTD
CUSTOMER CARE REPRESENTATIVE
Duties:
 Resolving customer complaint on time.
 Sell products and services
 Assist with placement of orders for customers.
 Advised on company information.
 Answer questions about terms of sale on different products.
 Suggest solutions for malfunctioning products.
 Persuade customer to reconsider products and services
 Inform customer of deals and promotions.
 Utilizing different computer applications to handle customer complaints.
 Compile reports on overall customer complaints.
 Referring customers to team leaders’ supervisors, managers, or others for further help.

3. June-August 2012 MTN UGANDA
TRAINEE/ RADIO PLANNING AND OPTIMIZATION
DEPARTMENT.
Duties/Training:
 Carrying out drive tests around Kampala to determine the network status.
 Site surveys and planning mostly for new sites.
 Frequency planning
 Optimizing cells with congestion and high dropped calls
AWARDS RECEIVED
University: Best Engineering Project of the year 2015 CEDAT Open Day Exhibition.
Institution: Best Telecommunications Engineering student of the year 2012.
MEMBERSHIPS
Student member Uganda Institute of Professional Engineers
Member Makerere Engineering Society
Member Uganda Institute of Information and Communication Technology Students
Association.
POSITIONS OF RESPONSIBILITIES / LEADERSHIP ROLES
2014 - 2019 Member school management committee for St. Kizito Mugigi Kyamuliibwa
Primary School.
Roles:
 Monitoring school activities
 Planning for the school
 Guidance and counselling for teachers and students.
2010 - 2012 Class Representative Telecom Class at Uganda Institute of Information and
Communication Technology.
Roles:
 Ensuring that the attendance list is completed by all students
 Ensuring that the lecture room is kept neat and tidy at all times
 Ensuring that all queries and/or complaints are directed through proper channels.

4. June- August 2015 Team leader Internship, CNS Department,
Civil Aviation Authority Uganda.
Roles:
 Check with the training coordinators for course related matters and ensure that
information is communicated to all trainees.
 Attend adhoc training meetings on behalf of the trainees.
 Inform the Training Coordinator when training resources need to be obtained
 Compile formal feedback report at the conclusion of the training.
ENGINEERING PROJECTS DONE
Design for a one way communication system by fiber optic cable.
Design and simulation for a Remote Temperature & Humidity Monitoring System for
navigation aid equipment.
Design and simulation for a Smart House with Automatic Curtains, Lights, Door Lock,
Smoke Detection and a Television mobile phone remote.
ATTRIBUTES
 Communication skills
 Customer service skills
 Listening skills
 Problem solving skills
 Leadership skill
IT SKILL
Operating Systems: Windows 8, 7 & XP and LINUX
Programming Languages: C (Basic), and C++ (Basic),
Office packages: Word (intermediate), Excel (intermediate), PowerPoint (Basic), Libre
office. (Basic),
PERSONAL DETAILS
Health: Excellent: non-smoker
Languages: Fluent English
INTERESTS AND ACTIVITIES
Socializing with friends and family mainly family gatherings.
Watching Television news and documentaries for current affairs and discoveries.
Reading Inspirational material/books such as Gifted Hands by Ben Carson
Travelling around Uganda and interacting with people from different backgrounds.

5. REFEREES
1. Mrs. Bitature Consolata
Principal Lecturer- ICT
Uganda Institute of Information and Communication Technology
P.O. Box 7187 Kampala, Uganda
Tel: +256-772-507307.
Email: cbitature@uict.ac.ug
2. Mr. Bogere Paul
Lecturer/Industrial Training Coordinator
Electrical and Computer Engineering Department
Makerere University
P.O. Box 7062 Kampala, Uganda
Tel: +256-712-856514
Email: bogerelukyamuzi@yahoo.com
3. Ms. Caroline Makoha
Technical Officer
Department of Communication, Navigation and Surveillance
Civil Aviation Authority Uganda.
P.O BOX 5536 Kampala,
Tel: +256-773-192690
Email:makohac@gmail.com