1. Denver Robert
Anthony
Address: 22 Flycatcher Road,
Pelican Park
(082) 616 5533
denveranthony@icloud.com
ID: 7904275204085
Nationality: South African
Marital Status: Engaged
EXPERIENCE
Teleperformance, ​Cape Town — ​IT Customer Support (HP)
APRIL 2014 - PRESENT
Dealing with customer service queries & training new employees on the
Hewlett Packard campaign. Chairperson of the TP staff champions.
Songkhla University, ​Thailand — ​English Lecturer
MARCH 2013 - OCTOBER 2013
Taught University students & staff comprehension on the English
Language (speaking, reading and writing.)
Ban Pangpao School, ​Thailand​ ​— ​English Teacher & Sports
Administrator (HOD)
NOVEMBER 2012 - OCTOBER 2013
Taught secondary school students & staff comprehension on the English
Language (speaking, reading and writing.) Facilitated sports
programmes for the development of the student.
Darnell International, ​Cape Town — ​Manager of SA
Recruitment Team
JULY 2008 - JANUARY 2010
Handled the recruitment department and worked in the call centre.
Ambition 24 Hours, ​Cape Town — ​Bookings & Service
Manager (Call Centre)
JULY 2005 - MARCH 2006
Bookings in the UK​.
MARCH 2006 - MARCH 2008
Customer Service Manager in SA.
Western Province Softball Association, ​Cape Town —
Sports Development Officer
DECEMBER 2003 - ONGOING
Construct and implement development programmes for youth in
softball.
SKILLS
Communication (verbal,
written and
telecommunication)
Organisation, coordination &
negotiation
Administration
Event management
Multitasking & innovation
Conflict & problem solving
Change management
Recruitment
MS Word, Excel, PowerPoint,
Publisher
Internet & Email
Training & development
Customer service & client
liaison
Creative & energetic
Well spoken, presentable,
articulate, self-motivated &
team player
AWARDS
Teleperformance Hewlett
Packard: ​Service Excellence
Award 2015.
Western Province Softball
Association: ​ Sportsperson of
the Year 2010.

2. SECONDARY EDUCATION
Cape Town High School, ​Cape To​wn
1996
Qualification: Matric / Grade 12
TERTIARY EDUCATION
Microsoft Computer Technology Centre, ​Cape To​wn
JUNE 2014 - JULY 2014
Qualification: Microsoft Digital Literacy
Teach Travel Asia, ​Thailand
DECEMBER 2011 - JANUARY 2012
Qualification: TESOL - OCSA Approved.
Athlone Technical College, ​Cape Town
JUNE 1998 - DECEMBER 1998
Qualification: Electrical Engineering (N1-N2) Theory. Mathematics,
Science, Engineering Drawing, Light Current, N1 - N2 Practical, Health
& Safety.
Athlone Technical College, ​Cape Town
JANUARY 1997 - MAY 1998
Qualification: Mechanical Engineering (N1-N3) Theory. Mathematics,
Science, Engineering Drawing, Motor Trade, N1 - N3 Practical,
Workshop Safety & First Aid course.
OTHER COURSES: Level O, 1 & 2 - Coaching
Thank you for your time and consideration. Should you require any
further details, please do not hesitate to contact me.
Denver Anthony
082 616 5533
denveranthony@icloud.com
Pirates Softball Club:
Sportsperson of the Year
2002; Sportsperson of the
Year 2010; Coach of the Year
2010.
REFERENCES
Kurt Paulse -
Teleperformance HP -
Supervisor (021 408 0104)
Craig De Gruchy -
Teleperformance - Facility
Manager (0214080300)
Ivor Lovell - ​Western
Province Softball Federation
(083 671 8201)
Garrin Neethling - ​Darnell
International (076 601 9766)
Tim Stiff - ​Ambition 24
Hours Director (021 994
1298)
Noom Mahapoonyaonoot-
Ban Pangpao School (+66 887
908 158)