Fatiha Khaldi is applying for an executive assistant position and has over 10 years of experience assisting C-level executives in both the private and public sectors. She has comprehensive skills in Microsoft Office, scheduling tools, and various administrative software. Khaldi also has strong communication, time management, and project management skills and is proficient in both English and French.

1. FATIHA KHALDI|58 Lynnford Drive, Etobicoke, ON, M9B 1H9|416.998.3604 | xkhaldi@gmail.com
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Friday, November 11, 2016
To the Prospecting Companies
Re: Application for (Bilingual) Executive Assistant Position
Dear Recruiter,
I am highly interested in the position of Executive Assistant should your organization have a potential need. Having assisted
C-Level executives in both private and public sector environment, I have developed a high level of competencies that can
benefit your Company. My strengths include the following:
 A Bachelor of Arts in English Literature enhanced with a secretarial diploma and over ten (10) year’ solid
multifaceted experience from a variety of industry leaders such as Toyota, P&G, Bell Canada, SNC-Lavalin, George
Brown College and currently PricewaterhouseCoopers;
 Comprehensive computer skills in Microsoft Office Suite (Word, Excel, PowerPoint, Access), proficiency with
Outlook/Lotus/Google scheduling tools, tasking and contact management. Practical experience with Adobe
Acrobat and a variety of administrative software applications for managing budget/human resources
activities/communication flow (namely Spark, Workday, HRIS, Banner, Millennium, IFIS, OCMS), CRM, internet
browsing and intranet administration; and a great ability to learn new concepts and technology;
 Proficiency in core business administration activities including calendaring; preparation of various documents (e.g.,
correspondence, agendas, reports, presentations); screening and re-routing communication, planning and running
complex meetings, managing travel and events and all related hospitality components, reconciling expenses and
tracking and preparing budget; providing support with personnel and human resources matters;
 Project management approach to tasks via maintaining a bring-forward system, gathering information and
planning tasks to ensure timely responses and delivery by logging and distributing communication, tracking
deadlines, highlighting outstanding needs; planning and scheduling work, and maintaining the executive's schedule
of activities;
 Optimal analytical skills to stay on top of administrative processes by monitoring, developing or improving
workflow cycles, identifying hic-ups or delays and resolving problems either by providing adequate resources,
information or clear instructions;
 Excellent communication and engaging interpersonal style when interacting with top-echelon partners, colleagues
and the public while embracing high standards of professionalism, tact and diplomacy, discretion and respect of
confidentiality; client-focused and responsive to the needs of diverse customers while attending to appropriate
protocols;
 Exceptional time-management and prioritization by recognizing the top value-adding tasks; worked effectively in a
fast-paced environment and changing demands with a proactive mindset and immaculate attention to details
while running daily business, preparing progress reports or coordinating successful high caliber events and
meetings such as AGMs and national conventions that often involved managing a whirlwind of activities;
 Proficiency in English and French with superior oral and written communication, outstanding editorial judgment;
skilled at drafting correspondence and managing its flow, compiling reports and timely management of all types of
communication.
In closing, I am thrilled at the opportunity of putting my expertise to work for your company and look forward to being
interviewed at your earliest convenience. Thank you so much for your review and consideration. If you require any
additional information, I can be contacted at the phone number or email listed above.
Sincerely,
Fatiha Khaldi
Enclosure: résumé

2. FATIHA KHALDI|58 Lynnford Drive, Etobicoke, ON, M9B 1H9|416.998.3604 | xkhaldi@gmail.com
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Progressive Administrative Professional
“Maximizing Executives’ Productivity and their Focus on High Priorities”
Efficient and resourceful administrative professional with over ten years of C-Level progressive administrative and client relations
support in public and private sectors. Serve as the primary point of contact and working to ensure smooth operations of the
executive’s office. Master all aspects of this critical role with a project management approach to all tasks and high standards of
collaboration, confidentiality and professionalism. Thrive in fast paced and challenging environment. Always use excellent judgment
and is one step ahead of the team to ensure accuracy and optimal outcome.
HIGHLIGHTS OF QUALIFICATIONS
 Superior organizational skills  Time management skills  Workload Prioritization
 Optimal analytical skills  Collaborative & independent work style  Flexibility and pro-action
 Sound financial knowledge  Quick learner and change embracer  Confidentiality awareness
 Excellent oral and written communication skills; fluent in English and French, skilled in translation and proofreading
 Technology savvy: Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, Google Apps (Calendar, Drive, Docs, Sheets,
Hangouts), Adobe, HRIS, OCMS, EPIC, IFIC, CRM, Spark, CRM, Internet navigation and databases administration.
EMPLOYMENT EXPERIENCE & AREAS OF EXPERTISE:
Partner Assistant to Partners, Consulting & Deals - PricewaterhouseCoopers (Nov. 2015 – present)
 Provided high level administrative support to Partners of Technology and Cyber-security and their teams, managed
partners’ extremely dynamic schedules in Lotus and Google environment
 Coordinated internal and external meetings and appointments and the related logistics (invites, venue booking,
collecting supportive materials, catering requirements, dial-in instructions/Webex set up/ Google Hangouts)
 Regularly reviewed upcoming deadlines and work requirements with the partners; managed the flow of work with the
partners (documents for review/signature, deadline to respect, incoming mail, queries, etc.)
 Created, maintained and updated client information and opportunities in CRM; generated cyclic reports and followed up
on stale opportunities prompting owners to keep data up-to-date
 Set up independent contractors in Flextrack and processed their billed time in iPower
 Planned and booked travel arrangements via Concur, reconciled expenses and coded to the proper GL in iPower
 Posted material to Spark, updated biographies, prepared new hires newsletter, kept up with the content.
Executive Assistant to the President & the Senior Leadership Team – TBM Holdco Ltd (Jan. 2014 – Oct 2014)
 Provided full administrative support to the President and the Senior Leadership Team (SLT) of 12 members
 Proactively collected items for agenda preparation, supporting materials and all the related logistics relying on a
constantly-changing “bring forward” system
 Facilitated conventions nationwide with agenda, presentation decks and their translation into French, rehearsals and
hospitality arrangements
 Organized a reliable filing system and better flow of communication among the SLT members and directed them to
better resources for document sharing to bypass network limitations like Dropbox and Sizeable Send.
Executive Assistant to Chief Information Officer – George Brown College (Apr. 2010 – May 2013)
 Fully assumed administrative activities for the CIO and the IT team
 Transcribed minutes and followed up on action items and tracked projects progress prior to cross-committee meetings
to determine a better use of time and all related logistics
 Coordinated the budget exercise for the IT team and monitored their spending and expenses allocation
 Resolved technical support issues that were escalated to the CIO’s attention
 Efficiently assisted the students and the general public in person and attentively listened to callers’ needs to ensure a
positive customer experience, provided answers, referrals to the right services and followed up on different matters all
within the college protocols.

3. FATIHA KHALDI
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Bilingual Drinking Water Client Services Project Support – Ministry of Environment (Dec. 2009 – Feb. 2010)
 Efficiently responded to public inquiries in both French and English with superior customer service oriented approach
regarding drinking water regulatory requirements for schools, daycares, and senior residences
 Prepared and tracked correspondence records from OCMS and re-routed files for further action
 Oversaw training contracts with external vendors and reconciled their allocated budgets
 Prepared monthly statistical report in Excel with analytical graphs to highlight activity ranges.
Executive Assistant to the President & Senior Projects Secretary - SNC Lavalin (Mar. 2006 – Sept. 2009)
 Administered project activities for the office of the President and for Mining & Metallurgy division, prioritized all tasks on
a daily basis
 Represented the company in a professional manner with project owners, consultants and other public and/or private
agencies and organizations, updated professional memberships and request renewals
 Collaborated with engineering and procurement team (15 direct reports) as well as with project owners on different
aspects of the feasibility studies; coordinated engineering inputs and compiled progress reports; managed electronic and
physical filing for engineering areas in compliance with the Quality Assurance guidelines
 Ensured that all clients receive all requested reporting including project schedule, project status and changes
 Worked closely with the finance department to make sure that all invoices submitted are met within the deadlines
 Conducted quality checks on all outgoing invoicing submissions and project allocated hours
 Planned and analyzed joint needs for collaboration and offsite meetings to achieve the project objectives
 Developed travel directives for expatriates and security guidelines for travel in risky zones; prepared and processed
purchase requisitions, travel authorizations and reviewed expense claims as per corporate/project owners’ contract.
Bilingual Executive Assistant to the EVP, PS&I – Charon Systems/Bell Business Solutions (May 2005 – Mar. 2006)
 Fully managed the CEO’s office activities: initiated purchases, renovation and space management, moving assets from
acquired ventures and overseeing outside documents storage
 Adopted a “take charge” approach to customer service issues through consistent monitoring of sales reports from
databases highlighting critical activities for the CEO’s attention and engaging all parties to provide corrective actions
 Coordinated software partners and end-users’ mini-fairs, followed with training coordination for the end-users
 Managed company blackberry requirements, monitored accounts and usage, determined and recommended phone and
account options.
Bilingual Executive Assistant to the EVP, Business Processes Optimization - Sobeys Inc. (May 2003 – May 2005)
 Managed all business process optimization activities for the team including high scale meetings
 Assisted the EVP with reformulating ideas from French into English when preparing and editing communication
 Maintained off-line and on-line Audit department folders including shared documents on the intranet.
Bilingual Executive Assistant to the President/CEO - Canada Bread Company Ltd. (Jul. 2001 – Jul. 2002)
 Managed the President and CEO's calendar in a highly fluid environment
 Coordinated the preparation of the annual report including translation and orchestrated Board of Directors meetings and
the Annual General Meeting
 Acted as the liaison between the President and the father-company executives (Maple Leaf Foods), local media, direct
and indirect reports, the public and shareholders, using strong customer service and client relations skills.
Bilingual Executive Assistant to the CEO & HR Administrator - Lyreco Office Products Inc. (1999 - 2001)
 Acted as the liaison with Quebec subsidiaries and the head office in France, coordinated translation requests from
different departments and managed its budget
 Researched market for travel provisioning and implemented a unified travel policy by identifying cost effective travel
agencies and re-negotiating vendor contracts
 Played a key role in the social committee and coordinated social events that positively impacted morale
 Managed employee records in HRIS system and trained new staff on office policies and procedures
 Elaborated and coordinated a bilingual newsletter; developed a bilingual policy handbook.
EDUCATION & TRAINING
 Full suite of Microsoft Office – George Brown College
 Human Resources Management, Seneca College (ongoing)
 Secretarial Diploma, Centre d’enseignement technico-commercial, Casablanca
 Bachelor of Arts (English Language & Literature, U of T evaluated).